Start to finish everything about our flight was first rate. Friendly and helpful staff, same for crew, plane was clean and comfortable, food was excellent with good choices, left early and arrived on time. Would travel with RJ again without hesitation!
The worst thing about is u never never can get someone to answer your phone There is no phone number to call they don’t respond to emails u just can’t do anything if u need them
I was most disappointed with the flight crew in business class. They were not attentive at all. Everything I needed, I had to ask for. They did not offer refills, did not ask how the meal was, did not offer anything else when I didnt like the drink that was poorly made. When I asked for snacks, they told me to go to the front and look at what was set out. This was the worst RJ business class crew I have ever encountered. They made me feel like I was a bother - even for a simple water. No smiles. No thank you. No my pleasure. These are the reasons you fly business class. At least the crew can smile and act like they are happy to be there. For 14+ hours, I felt like an inconvenience. Poor review.
Crew was apathetic, in seat hardware was old and barely functional, WiFi (which I paid for) didn’t work for half the flight (I was refunded). They gave 2 meals on a 13 hr flight, whereas Etihad gave 3.
Excellent service all around thank you Royal Jordanian crew for the attention you have given us
The flight was fine. There were a lot of babies and toddlers that did not do well on a 12pm flight that lasted for 13 hours. Some were awake and cranky all through nap time and bed time. I don’t understand why Royal Jordanian does not have WiFi on its planes, even for a fee.
Very poor we had bad service in our first flight our flight was delayed 3 times and waited 12 hours in the airport till they finally canceled the flight giving us no reason then had to get a hotel in newyork and depart the next day on the same plane that we had boarded the day before and was dirty from us boarding and un boarding it was the worse experience!!
Worst flying experience ever. Both kids fell sick from food afterwards. In flight Service was missing. Same food served for all meals and that too stale which made us sick.
I had bad experience, this flight from Amman to Detroit was delayed for 40 hours!!!! The staff are rude & the food was not good at all.
Regarding the boarding: it needs more efforts to make it more convenient
My experience on this flight was good. The seat I had had a lot of leg room, but it was so close to the aisle that the flight attendants kept bumping into my visual monitor connected to my seat to watch tv.
It was fine, but it cost me twice as much to return to Boston as it took me to get to Heathrow from Boston two weeks prior. I flew on Jet Blue over and it was half the cost of British Air.
Staff and comfort were great but first choice meal was unavailable even in row 21.
I have flown on British Airways, many many times and will continue to do so! Always the greatest service and staff!
canceled flight. needed to fight to get same fare class. now they have canceled return.
Cabin crew was very good. No wifi and no doors to the suites
Would not let me board with my fragile guitar so had to check it in. Who knows what the icicles did to it. Not happy. Had to run to catch my connection in Heathrow. After a bus and a train? Was asked by a guy in the middle seat to change my window seat with his girlfriend's middle seat further up in the plane and I was insulted. What nerve! The food was unhealthy and the seat was cramped. Could not wait to exit.
Positive boarding experience, easy access to seat with plenty of luggage space
Another 2 hours delay because of the plane computer issues, British Airways
There was no wifi on board this route, and the seat power supply didn't work on the whole row of seats I was in, so I had to charge my phone and laptop in the galley. Other than that it was a very comfortable and enjoyable flight!
