Find Cheap Flights from Kahului to Seattle/Tacoma Intl (OGG - SEA)

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Food was served! It's been a long time since I was served a complimentary meal on a flight.

Entertainment was terrible. Expensive for mediocre entertainment and the complimentary entertainment was terrible.

The service was great and the flight arrived 1/2 hour earlier than expected

None

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Crew was very good and pleasant. Lead attendant was very funny. They were very courteous since it was a red eye flight. Plane arrived ahead of schedule and was a very smooth flight.

Fee for checked luggage. Food, of course, is now only available for purchase (except for a half ounce package of snack mix). Boarding in Kahului was a bit chaotic/unorganized but plane was loaded fairly quickly.

Could charge up electronics.

Wish they would have had TVs in the headrests

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

I'm a terrible flyer but this ride was super cozy and I liked that there was food. The attendants and everyone were just plain awesome.

Being on a plane... Buuuut yeah

Hawaiian serves a complimentary meal in economy!!!! Mahalo! And a glass of wine!! This shows me you care about your customers more than the other airlines I could fly with to this destination, so a reason to choose you (also the competitive fares). Also found your employees fresh and pleasant, seems they enjoy their jobs.

The outbound meal was far better than the trip home in terms of freshness.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Ok flight.

Screaming toddlers and babies. Couldn't be helped.

Movie prices were a bit high

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

The staff was very accommodating with my brothers broken leg, they allowed him to prop his foot up throughout the flight

Great friendly service, generous with food and drinks, comfortable seats, and USB ports that were easily accessible. Other small details made it nice. The soap in the bathroom smells amazing, and the entertainment screens have a privacy filter so that you're not bothered by people watching TV/movies around you.

Nothing to really complain about here. More of a general annoyance that occurs on all planes - it irritates me when the entertainment screens turn on when there are any announcements made over the intercom. I had it turned off so that I could relax and listen to music, but it seems like a safety measure so I can't fault the airline too much of course.

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.