Daily cleaning, installation of cabin HEPA filters on flights from Kahului to North America
|February||Best time to beat the crowds with an average 3% drop in price.|
|September||Most popular time to fly with an average 7% increase in price.|
Average price round-trip
|$596||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Hawaiian Airlines, Delta and Japan Airlines have all waived their change and cancellation fees on flights from Kahului to North America. Confirm policies on booking site.
Philippine Airlines and Delta do not allow booking a middle seat on flights from Kahului to North America.
The cheapest ticket to North America from Kahului found in the last 72 hours was $108 one-way, and $207 round-trip. The most popular route is from Kahului to Honolulu, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $39.
American Airlines flies most frequently to Honolulu from Kahului. In general, JetBlue, Delta and Hawaiian Airlines fly the most to North America.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to North America.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to North America is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to North America with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to North America up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "No Free Meal"
Pros: "My knees didn’t hit seat in front of me"
Pros: "On time/early, pleasant crew, great flight (other than the fact we were leaving paradise!). Also the plugs to charge phones/tablets/computers during the flight are clutch!"
Cons: "Probably should split the board group to something smaller than rows 20-32 (too many folks in 3 "lines"), but I was in row 17, and since most folks had boarded it was smith sailing for me."
Pros: "fast, little layover, good snacks."
Cons: "noise level, crowded spaces, leg room, crew was a bit worn down looked annoyed."
Pros: "Every thing"
Cons: "Not a thing"
Pros: "First flight on Alaska, fantastic airline! Will definitely fly them again. Friendly crew, good perks, comfortable flight. Highly recommend."
Pros: "The flight crew was very friendly and the service was excellent."
Pros: "Checkin was smooth, with great staff in SEA, and the flight departed/arrived on time! All good!"
Cons: "Wifi is incredibly slow"
Cons: "The food wasn't good and they run of food to buy."
Pros: "We got in early after taking off late"
Cons: "Small seats"
Pros: "The flight was nice"
Cons: "Overall everything is great."
Pros: "Free check in baggage. On time flights."
Cons: "Flight was delayed 45 mins due to crew arriving late."
Pros: "The crew was helpful and professional."
Cons: "I never understand the wifi."
Cons: "The air hostess made a big deal about using the restrooms on the front side of the plane by the cockpit even though she knew the food trolley was blocking the way to the restrooms on the rear end. They even made announcements about not standing in queue for the restrooms (note- there was no queue, I was waiting for my mother to find her back to the seat). Less than average hospitality."
Pros: "Since we were delayed, the crew gave some complimentary refreshments"
Cons: "We were delayed, the boarding was ridiculous since half the flight boarded with "priority" and then another 1/4 boarded for their elite and first class, so the rest of us in the back had nowhere to put our things. My husband and I were separated even though I had picked my seats months prior. No seatback entertainment whatsoever for a 6 hour flight. I am disappointed--I hold Alaska to a much higher standard based on past experience."
Pros: "Extra legroom seats for no additional price"
Cons: "Charging for checked bags. Charging for meals (hey, we got a free meal on Hawaiian on the way over)."
Pros: "Plug ins for each seat, leg room, complimentary drink. Took the red eye flight so half empty plain, not much chatter going on, fast flight (arrived a few minutes early) captain was a good flyer the plain was smooth even for landing."
Cons: "Couldn't turn off or move the little personal fan that was blowing in my face, dried out my contacts. I noticed a lot of others on the plain were trying to mess with their fans also, with no success so because all the fans were on, the plain was loud."
Pros: "Flight was more comfortable than some other flights I have been on, and the ride was smooth. I also like that we get to pick our seats when we buy the tickets instead of trying to find a seat once we are boarding."
Cons: "Once we started to board our plane about half the passengers got on the then the boarding stopped due to being grounded by the weather. Once that was lifted we finished boarding but still had to wait for our pilots to change planes. We sat in our seats for two hours before we even moved from our gate."
Pros: "In flight wifi"
Cons: "Some of the flight crew have very poor attitudes. I mean it's your job to be of service for your patrons. If you don't like doing that, find another job!"
Pros: "Direct flight"
Cons: "Over weight rude lady sat in the middle seat"
Pros: "Friendly air hostesses. Customer service (3) rounds of drinks and food."
Pros: "Timely departure and arrival. And excellent in flight entertainment options."
Cons: "Slightly cramped in regular economy."
Pros: "Captain of our flight made us feel at ease with his silly jokes. All the flight attendants were very nice and even gave me a complimentary drink for my birthday."
Pros: "food choices, seat comfort, lively cabin crew, captain giving frequent updates,"
Cons: "Boarding process. Again, they call for people that have no carry on, or are NOT using overhead bins may board. people with suitcases and laptop bags board, and nothing is said. Nothing is enforced. Even the suggestion, "Sir, those will not fit under your seat" would be nice.I follow the rules, and get the short end of the stick. I pay the $25.00 and check my bag, and I have no room for a handbag above my head. When given the choice I do not put my handbag on the floor."
Cons: "Only one movie in 5 hours because the network does not work properly. . A second movie could not be selected after the first movie was chosen"
Cons: "The planes, both ways, was filthy."
Pros: "The service crew at the Alaskan service gate were amazing. We showed up 5 minutes post boarding gate close because we had to run back to our hotel to grab a wallet left behind. They waived the flight change and quickly put us on the next flight to the Bay Area asap."
Cons: "Not related to Alaska airline directly, the security check in took a long time."
Cons: "almost 5 hr delay, Really!"
Pros: "I liked the direct flight."
Cons: "We returned to Sacramento, and my bag was "lost". The bag attendant suggested it was hung up on the belt. Our neighbors had to circle the airport while we dealt with her. We went home without my bag. Thirty minutes after we were home, the bag attendant called and said they had my bag. We returned to the airport to pick it up because they could/would not guarantee that it would be delivered safely. The attendant said that it was there on another belt. NOT, because I actually checked before we left. Then, she didn't want to give us the Measly $50 voucher. Ugh, still upset a week later."
Pros: "Cheerful staff."
Cons: "No pillows or blankets available. Not enough communication about turbulence."
Pros: "I liked getting off the airplane."
Cons: "Look every one experiances problems. It comes in the form of weather, mechanical or security issues that disrupt a flight in the form of delays. There is no surprise when this occurs. So when a three hour delay is thrust upon you and you have already given up your carry on and your assigned seats perhaps the recovery should have been less of a surprise. One pilot announcement, and offer of free loyalty points falls so short. No comp eat or drink coupons on the ground. Still got billed for food and wifi. Drinks were offered but ofcourse they ran out before the center of the AC was served. The recovery happens at the moment not in the next few days you will recieve an email with miles. Still haven't gotten any email after a week. I will fly anybody other then Alaska."
Pros: "Staff was excellent. They were courteous, professional and inviting."
Cons: "Even though I booked all three fares together, we were not given the seats I selected online nor were we even seated together."
Cons: "5 hrs in the plane. No food, not even a little bag of snack!!"
Pros: "The staff was nice and made you feel welcome"
Cons: "That there was no outlets to charge My phone it was flight number 624"
Cons: "It was the worst travel experience of my life."
Cons: "Stewardess hated her job so it seemed"
Pros: "I made multiple requests for proper seating for my mother Flights going and coming, the crew tried to make up for incorrect seating of a sverely handicapped walker."
Cons: "Bad handicapped service, until too late"
Cons: "Children were kicking my seat the entire red eye. I think a meal should be free if you are traveling all the way from Maui to Philadelphia"
Cons: "The movie players had no power so it took a while for the crew to get them to us."
Pros: "Service was Horrible"
Cons: "Not a friendly airline at all. Book with someone else."
Pros: "Even the ground delay was handled so easily it was not a problem."
Pros: "Crew were very nice and helpful. They projected that they really enjoy their job and that made it a pleasant trip. We arrived early at our destination and great landing!"
Cons: "Food is okay and not much. The selection for those who want to eat healthier or have more is pretty limited. However, I haven't flown with any better choices on other airlines so hopefully the choices will improve."
Pros: "I actually enjoyed the overall experience. I selected this flight because it was the only direct flight from Portland to Las Vegas on a Sunday night. The boarding process was different (back to front), so since I was in 11A, I was nervous that there would not be any over head room for my carry on, but there was! The flight was on time, the snacks were new and interesting, and I felt there was decent leg room with the new chair design that the flight attendant mentioned."
Cons: "It's hard to find any complaints regarding this flight."
Cons: "My friend and I didn't get seated together on our flight back from Maui we had to ask ppl to switch seats so we could sit together for our 5 hr flight. We had to turn in our carry on luggage so everyone had space. They tore one of the luggage we had to check in and damage 2 zippers on two different pieces of luggage and stuff inside was damage as well. My luggage was new and it came back with scuff marks all over it. I am not happy about it at all and wanted to complain but after catching the red eye back from Maui we where exhausted and just wanted to get home."
Cons: "It was my 1st time traveling with you and my sister booked the fight. I am disabled I was not told no blankets were offered so I was freezing coming from Hawaii visiting Seattle. I was could not get the attention of anyone and when I finally got attention she very unfriendly. No food and water on this flight because I did not feel good to ask anyone after that."
Pros: "Crew handled the situation very well. Kudos to pilot and staff."
Cons: "Landing gear did not work properly so we had to make an "emergency" landing and then sit on the runway for 45 minutes while fire and maintenance inspected the plane. No fun!"
Pros: "Kind and efficient crew."
Pros: "Movies at my seat!! Free snacks and meal"
Cons: "Plane issues. I understand"
Pros: "Friendly attendants"
Pros: "Short island hop but still great staff is just HAPPY"
Pros: "Extra leg room."
Pros: "The boarding was good, seat comfortable. I liked that we were fed a meal."
Cons: "Not having to pay for snacks, movies, head phones....just include it in the fair."
Cons: "Felt bullied by Hawaiian Airline from beginning of the trip as they picked me as a subject for TSA to check me thoroughly in Tokyo then Honolulu, missed my flight as the result. Will definitely avoid Hawaiian Airlines at all costs"
Cons: "Crew super nice"
Pros: "Timely and inexpensive"
Pros: "Easy flight from one island to the other #oahau"
Cons: "Nothing it was great"
Cons: "Flight was late"
Pros: "Short functional flight at good price point"
Cons: "Tight quarters, only juice offered in flight as drink"
Pros: "Same as above."
Cons: "Entertainment not applicable."
Pros: "My flight had a seven hour delay and therefore we took a charter flight to our destination. Our luggage was not retrievable."
Cons: "Rude stewardess kick of a guy who had done nothih wrong"
Pros: "Clean planes, friendly staff, and efficient boarding. Will definitely use again when I have the opportunity."
Pros: "Good service in flight, plane took off early, arrived early also"
Pros: "Perfect landing"
Cons: "Friendly crew Fast boarding"
Pros: "Thank you to the crew for serving us a drink, even though the flight is very short."
Pros: "Plane loaded and ready to take off on time. Landed early after 23 minute flight. Even got served juice!"
Cons: "Flight left after the time we were to arrive st our destination. We were notified of a 15 minute delay which turned into an hour but no updates were given"
Pros: "quick flight. no complaints."
Pros: "Good enough for a 30min flight."
Pros: "Staff was very helpful and friendly!"
Cons: "Why is there no complimentary food service on a 10 hour flight?! If I was flying internationally there would be two complimentary meals served."
Pros: "The flight is short. I always look forward to the POG drink!"
Cons: "Sits are not that good"
Pros: "Short but scenic flight!"
Cons: "Slight delay due to some mechanical issue. Lasted about 40 mins. Made a 39 mins flight last way longer."
Pros: "Fast and Safety"
Pros: "The food offered was tasty enough"
Cons: "The chair was the worst one I've experienced this far in an airplane."
Pros: "The airline was roomy and comfortable."
Pros: "Hawaiian airlines always with the how great aloha spirit. Great service, confortable seats."
Cons: "Excellent service"
Cons: "No entertainment. Flight from OGG to HNL is only 30 minutes"
Pros: "The crew were great. The safety rules video is a great idea, makes you pay attention. Crew members very organized with their duties"
Cons: "Paid entertainment in such a long and expensive flight! Other airlines give movies free of charge"
Pros: "Hawaiian Airlines has a long history of inter-island travel. Comfortable waiting area, friendly and helpful staff. All make your travel experience care free."
Pros: "On time boarding Seat availability at last minute Early boarding with Premier Club"
Cons: "High cost limits inter island travel"
Cons: "Agent at counter didn't give me claim tag."
Pros: "Loved the customer service all the way. All of the employees were very attentive and were genuinely interested in helping everyone."
Cons: "There's nothing I didn't like. I really liked everything."
Pros: "Shortest flight I've ever had but one of the best! The attendants were super friendly and helpful. Baggage check and claims were super easy. TSA-Precheck was fast."
Cons: "The flight was so short!"
Pros: "Crew was very friendly and professional;"
Pros: "Flight is only 38 minutes. They gave us a juice and the cree was pleasant"
Pros: "My wife had a broken ankle, and the service they provided could not have been more through or pleasantly served. It was a real pleasure to take this flight."
Pros: "Lots of room and comfortable seats"
Cons: "Better snacks."
Cons: "Delay. One luggage was dented. Second Luggage was lost and was delivered later to us."
Cons: "boarding a bit chaotic"
Pros: "Comfortable legroom. Nice that you get a map of the Hawaiian island you land at"
Cons: "Luggage costs are a bit high considering these small inter-island flights are already highly priced"
Pros: "THE RIDE WAS EXCELLENT"
Cons: "The cost of the flight, was a little more, just to go to another, island. I think it should be more reasonable."
Pros: "Friendly flight attendants! Aloha spirit carries on into the flights!"
Cons: "Why are the passengers seated at the back of the plane boarded last? Is there a science to this? Long line in a steamy, humid jetway is not at all pleasant"
Cons: "Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick."
Pros: "One crew member was especially amazing"
Cons: "The rest of the crew were meh. This time there was no food. I pillows. Water leaking from the ceiling."
Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"
Cons: "4 hour delay"
Cons: "My 'window' seat had no window! Feeling was claustrophobic"
Pros: "The service by delta employees for this leg of my journey was beyond great. The leg room was above average."
Cons: "Leg room. Never can have enough leg room."
Cons: "Flight was late."
Pros: "Great flight"
Cons: "Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm."
Cons: "The flight was 2.5 hours late making me miss my connecting flight and I didn’t receive a refund for the comfort seats I paid for but didn’t get."
Cons: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"
Pros: "The wait"
Cons: "The screen didn’t change in time"
Pros: "overall flight great,pleasant trip, courtious well informed crew"
Cons: "In flight entertainment screen down"
Pros: "This was a much bigger plane so my comfort lever was better."
Cons: "The landing was somewhat frightening."
Pros: "Nice flight attendants"
Cons: "Freezing flight."
Pros: "In flight entertainment was nice to have, and the rebooking was easy. Flight crew was great."
Cons: "Flight arrived a few minutes late and had to run to the next terminal to catch a connecting flight. Arrived in time, but the gate agent closed the gate early, causing me and several others to be stuck in ATL overnight. Ended up having to pay for a hotel and rental car that went unused."
Cons: "I didn’t like having to pay for bags and headphones."
Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"
Pros: "Service was great. Regular drinks and snacks."
Pros: "Smooth flight Courteous"
Cons: "On a five hours flight a two dollars sandwich wouldn’t hurt!!"
Pros: "Best part of the flight was to experience the joy of talking to loved once from the cloud, thank you delta for providing free wifi in the cloud. You have won my heart!!"
Cons: "To pay for food and a drink!! Please bring them back!!"
Cons: "Too many announcements"
Pros: "comfortable seats"
Cons: "delay delay delay"
Cons: "Food sold out and there was nothing left"
Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"
Pros: "Quick friendly service from crew and captain."
Cons: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."
Pros: "It was whatever"
Cons: "Rude staff"
Cons: "I liked it all"
Cons: "I froze on the way to Las Vegas and there weren't enough blankets."
Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "The process was very quick and easy, from after security the process was smooth and fast."
Cons: "The gate that I was assigned to was a little overcrowded but I believe it could be because of the construction that is happening in the area. Also the security process was a little long."
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Pros: "Nice courteous cabin staff."
Cons: "See comment above"
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Pros: "Service. Sweet attendant."
Cons: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."
Pros: "They offered water and snacks It was quick"
Pros: "We were traveling with a group of 8, only 3 of us had assigned seats when were arrived and the others were on standby. We asked the attendant at the gate desk if there was any chance that the rest of us on standby could be seated together... HE UPGRADED OUR WHOLE GROUP TO COMFORT and allowed us to all sit with each other. Greatest flight experience I've had and such great staff with Delta. Will fly Delta going forward whenever I have a a chance (flew Southwest the rest of our trip - service, cleanliness, friendliness didn't compare)."
Pros: "The attendants were friendly and helpful. The seats were comfortable and the entertainment was good."
Cons: "Was ok"
Pros: "We arrived in Las Vegas"
Cons: "Even in first class, it appeared to me that the legroom has been decreased."
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Pros: "Not happy"
Cons: "I was given a hard time on getting my boarding pass printed. They made me waknback and forth twice to clear up this situation. Delta said I had to pay extra to cover the fare. Even the "special services" did not give any great service. Alex me think twice abotnbooking through this and delta.!"
Cons: "BYOjet cancelled my flight"
Pros: "The crew in the business class was very attentive."
Pros: "Nice staff"
Cons: "Old plane especially in first, no TV s"
Cons: "My luggage was destroy one of my luggage"
Pros: "Good flight"
Pros: "The entertainment on the flight"
Cons: "Flight was delayed"
Pros: "The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels"
Cons: "Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway."
Cons: "Better entertainment"
Pros: "Nothing really"
Cons: "The seats"
Pros: "Great crew - good attitudes."
Cons: "Delayed for an hour due to a log book issue."
Cons: "I upgraded my seats, but we still didn’t get any extras for the price."
Pros: "Convenient without problems"
Pros: "Great plane"
Cons: "ATC delayed us 2 hours IN THE PLANE. Luggage was delivered to the wrong baggage terminal. LAX is the worst."
Cons: "Same airplane"
Pros: "Didn't have any entertainment so I was able to sleep."
Cons: "Equipment not functioning so couldn't watch movies or listen to music."
Pros: "We arrived thirty minutes ahead of schedule even after sitting on tarmac for a while. Seemed like a relatively short flight!"
Cons: "I wish they had outlets near seats but that's more of a general suggestion."
Pros: "We missed out connecting flight. We landed at 730am our connecting flight was supposed to leave at 750 it actually left at 744am"
Cons: "Our connecting flight left early"
Pros: "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
Cons: "Got there safe!"
Pros: "At Least the Staff was keeping us updated."
Cons: "No good-faith gesture was offered for the long delay. My associate and I completely missed an important dinner meeting with the rest of our team! Our team takes this trip each year and we have always drove. It' short and I then have transportation when I arrive. This year we decided to fly because it's even easier. This particular flight from Phoenix to Vegas took us longer then if we were to drive and I then spent more in RideShare. I won't be doing it again next year."
Pros: "We made great time!! Crew was friendly."
Cons: "Airplanes are small and that middle seat is a killer for your neck but crew and making good time made up for it!!"
Pros: "The crew was very nice and attentive."
Cons: "It was SO hot in the airport terminal and on the plane, but only on our half of the plane. We were all very uncomfortable."
Pros: "It was fine. Just not anything great."
Cons: "Many groups were not seated together. at the airport I asked if my husband and I could be put together . One worker seemed interested in helping, but another rudely butted in and said there "were no seats together, the flight was full." Come to find out the flight was not full, there were whole rows not full. The groups near our seats rearranged ourselves so we could be by our family members, so it worked out. No thanks to the person at the terminal. Really long walk from the gate to the plane. No food on a cross country flight. Only a few cups of water/soda and a cookie. which unfortunately is typical now days. The lights were off the whole trip. The captain kept turning on the seat belt sign for the turbulence. Which there was a lot of. But then he would announce for everyone to go back to their seats. It wasn't huge bumps, just a little rough. and it woke everyone up by announcing it multiple times."
Pros: "Plane's seats were new though the plane itself was older (probably a retrofit)."
Cons: "Boarding with AA, as usual a compete disorganized mess. No entertainment on seats, luckily had my iPad."
Pros: "Smooth ride and friendly staff"
Cons: "We were a little delayed"
Pros: "Friendly crew and efficient boarding"
Cons: "Older plane without individual entertainment choice. No food other than a single bag of pretzels offered."
Pros: "All American Airlines employees were very polite and very efficienct. My travel plans went off without a hitch."
Pros: "friendly staff and good entertainment options"
Cons: "Uncomfortable seats"
Pros: "Flight was on time (actually early) and smooth. The crew was very friendly."
Cons: "Right after boarding Zone 5, the crew called for Zone 6, and everyone rushed the line. Zone 5 had not yet completed boarding."
Cons: "While Delta are stepping up their snack & refreshment options, American seems to be joining the downhill slide group. If you don't like dry pretzels... choose another airline. Also had that wonderful experience of learning after boarding that you need to have downloaded the app to be able to reach any entertainment options. And, nowhere to plug the device to keep it alive. I didn't realise that AA was competing with the budget airlines like Rouge now..."
Pros: "We didn't crash."
Cons: "No safety briefing for infants, rude gate staff, primitive fleet, terrible customer service at all levels."
Pros: "The crew for the most part was nice."
Cons: "It just wasn't a comfortable flight and then a extremely bumpy ride all the way from LA to NYC."
Cons: "Boarding complete chaos. Looked like Bangladesh. Very unorganized. No airline has ever explained why they do not board from the window seat out. Would reduce much confusion. Too much to handle."
Cons: "The crew i ask for a coffee with half and half and he tell me that is not a starbucks horrible fligth departure delayed"
Cons: "No entertainment. No food. The flight was 2:25 minutes but American Airlines managed to make it take three and a half hours. The tone of staff was closer to prison guards than airline hostesses."
Pros: "Good Crew"
Cons: "Flights are chronically late - over 1 hour coming and going."
Cons: "Paid for upgraded seats to get more legroom in main cabin. But legroom in Row 6 was still cramped."
Cons: "Crew member had poor attitude. Not all just one seem to be having a bad day"
Pros: "Good preferred seat."
Pros: "On time."
Cons: "The door team was all over the place creating a chaos at the time for boarding the plain. I've notice several people in front of me were complaining due to the boarding dynamics. (Not smooth boarding)"
Pros: "Crew were very good seat as comfortable as can be on a flight."
Cons: "The flight was delayed and information was not clear boarding was messy people had far to much hand luggage I had one piece but was not allowed to take it on board as the overheads were full already? my main case was sent early and I was a long time in baggage claim waiting for it till I found it in a contained area it had been opened for security reasons? No information was given about the early sending of luggage? Don't think I will go through Philadelphia again."
Cons: "Always delaysd"
Cons: "Poor customer service"
Cons: "The in-flight entertainment was out, and the a/c was barely working-not good for a four hour flight. Instead of addressing the issues the flight crew was more interested in chatting with each other. No pre-flight drink service in first class, they rarely even passed through the canin."
Cons: "Seat 17F is very short on leg room for a 6 foot man. Flight attendants didn't care and rough landing; pilot needs more practice."
Cons: "Ride flight attendants"
Pros: "Smooth flight home from Cancun."
Cons: "Late arrival."
Pros: "Found a rate that was virtually the same on what I would have spent in gas to drive there. I will never drive to events in Vegas again, kayak and done from now on."
Cons: "The layout of the Vegas airport is not one of my favorites"
Pros: "The boarded quickly and had our flight arrive back to Toronto a little earlier than expected"
Cons: "There wasn't any in flight entertainment systems and the app they said you need to watch movies wouldn't download. Pretty boring over all"
Pros: "The flight was a great experience opposed to other airlines (frontier).I would definitely choose american airlines next time i fly."
Pros: "Crew was very friendly"
Cons: "Seats very uncomfortable"
Pros: "Enjoyed watching DIRECTV and sleeping"
Cons: "Navigating thru channels was challenging."
Pros: "4 hour 15 min."
Cons: "Bring your own entertainment"
Pros: "I've always been a United flyer since I was a child. When I grew up I flew Pan Am and United all over the world."
Cons: "These new fares would work fine for me if it wasn't such a drama trying to find someone to issue me a boarding pass. I think I'll finally make the move over to Virgin/ Alaska. I always just travel with a backpack but I almost missed my flight since I couldn't find someone to wave their ID at the kiosk to get a boarding pass. Plus, what have you ordered 737's without eco-plus. Where did the entertainment systems go?"
Pros: "On time"
Pros: "Almost nothing"
Cons: "This was a terrible flight. Entertainment system would not go off, no crew attention, we had 2 young kids and they could not sleep with the flashing TV in front of their eyes. Crew did not have the technical chops to even reset the system or try to. To add to the misery, we were seated in the last row where seats won't recline. If after flying 200k miles on United, I get this, I don't know what's worse! Very poor experience on United. Will just donate my miles."
Cons: "No food is lame"
Pros: "Nice new plane. Very clean. Decent room in economy plus. On board food is expensive but tastes ok. Free soft drinks served a couple of times during the flight (4.5 hours)"
Cons: "No in seat screen for movies. Only if you had your own personal device e.g. iPad. Also access was not working consistently across the plane. Was told that only a certain a certain number of seats could access the in flight entertainment system at one time and "to keep trying" and "hopefully someone will drop off soon". In the end they acknowledged the issue and told all passengers to go online for compensation which they honored immediately."
Pros: "United Airlines for a change did a decent job flying back to LAS unlike our flight from BUF to EWR which got canceled and we had to drive to Newark which was not only disappointing but to witness customer service uncaring even more distressing."
Cons: "We may not choose UA for our family from now on. Quite a bit of confusion even when trying to reach customer service over phone, the hold time is 15 to 20 min?"
Pros: "We got let in first because we had a baby under 2. A stewardess felt bad for our seating at the end and gave us a free blanky for baby and a free shot for me."
Cons: "The flight was delayed 2 hrs. The back seating was horrible. One crew member made fun of my sister for walking too slow on the way out. Like seriously we were the last seats on plane and had a baby. So yes we were slow!!!"
Pros: "Good fare"
Cons: "Flight attendant chided me for not reading menu beforehand. On one of the flights I had to shout out to thrm to even get a drink since they didnt stop at my seat. No space for a bag on the aisle seat on the 777."
Pros: "Arrived on time."
Cons: "Boarding gate attendant very unpleasant. Non-existent service on board. Wifi stopped working after an hour and since the entertainment system uses the wifi - so did the entertainment system."
Pros: "Spacious seating with no one next to me"
Cons: "No entertainment"
Pros: "Economy Plus saves a bit New plane"
Cons: "VERY narrow seats Stupid buttons in the arm rest, constant beeping from people pushing them by mistake"
Cons: "No one can help me , not too happy about it"
Cons: "The United agent at the gate in Maui was terribly rude. She didn't even acknowledge that I was waiting in line to be helped for about 5 minutes. She went on the plane to check something for me and didn't return until 10 minutes later. When she came back to the counter, where I was still waiting, she started to talk to her coworker about chocolate and how great the crew was. She then turned to me and said, "can I help you?" She didn't even remember that she was in the middle of helping me! When I reminded her she was like "oh that's right" but didn't even apologize. The flight was delayed 2 hours which was pretty annoying too."
Pros: "The space in this seat I had, was awesome. The boarding crew was rather pleasant and I loved how my gate was right next to my next gate."
Cons: "The attitudes of the flight attendants on this particular flight; they seemed highly agitated, probably because they looked tired, but who knows? Their performance reflected their attitudes."
Pros: "It was a short flight"
Cons: "Our emotional support dog was not allowed despite willing to pay $125 fee. They told we did not have the kennel. Other airline no problem."
Pros: "The crew was nice."
Cons: "Got stuck with the last row of seats. I never previously had the last row for a flight but to be honest it was definitely the worst seats on the plane. What makes it worse was these were not tickets I bought last week but on united economy they only give you seat selection just days prior and no explanation as to why you are placed in a particular row. Stuck near the bathroom and the seats do not decline at all though they deceptively provide the button to recline your seats. Horrible experience and one more reason to not fly United."
Pros: "Crew was nice & limited free on board movies & TV were available but I forgot my headphones"
Cons: "Same pretzels & one cup of Coke for a 3 hour flight. Very Cheap!"
Cons: "We were an 1hr and 40mins late. It would have been ok but the pilot and crew did say why. United kept me informed by using text messages which were great. They had us sitting down and water could be given until the flights starts but 1 st class recieved all the accommodations which i unstand that is why you pay for 1st class. But honestly the crew could accommodate a class of water to a few passagers. The pilot didn't have to wait 40 mins to let us k now we were waiting on maintenance to sign off on their form. Some of the passage obeyed the rules by turning of our phone. I turn my phone back on when i heard a passager say maintance was required. I would say flight was good sits were smaller than last August"
Pros: "All staff were great"
Pros: "Not much"
Cons: "Comfort was non existent"
Cons: "No accommodations for those with medical needs. The stewardess was rude"
Cons: "Was told i could bring essentially nothing and then had an entire row to myself and there was TONS of overhead storage available. Just really nickel and diming these days."
Pros: "Let us sleep without disturbing!"
Pros: "Ran out of food so we had no food for a 5 hour flight Las airport is a nightmare; so much walking involved. For seniors ask for assistance"
Cons: "No plug to charge my phone. Lame. But the flight was fine."
Pros: "Friendly staff, great customer service"
Pros: "I would like to give a rating lower than zero for this airline"
Cons: "Again a full flight and this time I was seated next to an Asian male. I'm deal thy allergic to fish and what did he bring to eat, yep you got it. While I know it's a right for him to do so, I spent the flight with puffed eyes and throat issues. Again, the flight was overbooked"
Cons: "2 hours delay"
Pros: "Most of the flight attendants were kind."
Cons: "Some of the flight attendants were unkind"
Pros: "United is always a great way to fly. The crew is always nice and even through my delayed flight back to Vegas the captain stood between the walkway and plane an apologies and spoke to everyone which was new for me. Thanks united flight 455 to Vegas from SFO 10:44.."
Pros: "The staff was very friendly and professional. The flight also arrived early."
Cons: "If you're going to offer personal device entertainment, you need to offer power outlets. How is that not common sense?"
Pros: "Lights were dimmed in the cabin"
Cons: "So many things. My complaints wouldn't change this company's plans. It's clear what United values"
Pros: "I booked my flight last minute to Las Vegas. Flight was inexpensive and easy to get onto. Love Kayak deals!"
Pros: "Fast flight"
Pros: "I liked that it was on time."
Cons: "The flight attendants are rude and cranky. The plane was hot and over booked."
Pros: "The seats we're ok"
Cons: "Delayed, bad service, bad boarding technique, bad cabin crew, and when we landed we spent another 30min taxiing and sitting. My connector flight was delayed two hours and by time I got to San Diego my rental car company was already closed."
Cons: "after transferring from terminal B after a long walk then another long walk to transfer to Terminal C and another walk to baggage claim for a 70 yr.old woman and no transport available is intolerable and unacceptable! It is so disgusting that I am a frequent flyer via United Airlines and getting more and more dissatisfied cause of the troubles I'm encounterring flying with United Airlines! I should think twice,the next time I'm booking with the airline for my next flight!"
Cons: "Time on planes"
Cons: "Delayed departure again"
Pros: "I was able to get the next flight on standby"
Cons: "I was told at check in to go to the wrong security point, which caused me to miss boarding my original flight."
Pros: "Courtesy and respectful nature of TSA and Agricultural checkpoints"
Cons: "Crying infants but thank goodness for streaming entertainment and headphones"
Pros: "Everything is usually great with United. I have rarely had an issue. If I have a choice, I fly with you."
Cons: "Nothing. You all were perfect again!"
Airlines flying from Kahului to North America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kahului to North America
Masks required on board, masks provided on flights from Kahului to North America
Social distancing seating
Middle seats unavailable to book on flights from Kahului to North America
Testing for antibodies, testing for symptoms for flights from Kahului to North America
Waiving of change fees. Search flexible flights from Kahului to North America