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Pros: "Good service, comfortable airline, no delays."
Cons: "Our luggage didn’t leave the city with us and we had to wait 5 days."

Cons: "Flight attendants too fast in aisle. Not around enough"

Cons: "Great flight and their service was great. Looking forward to my next flight with them."

Pros: "Seat was good. Crew Service also was good"

Pros: "The leg room. Crew was nice"
Cons: "Paid an extra $200 to sit in the front only to have the back be let out first. Charge for entertainment and no WiFi until the last 20 min of the flight. False advertising."

Pros: "Crew was ok but didn’t really interact with passengers that much"
Cons: "Better boarding process"

Pros: "Comfortable roomy seats"
Cons: "We had to wait 30 minutes after landing before we could exit the plane."

Pros: "Not much to like about this entirely unexceptional airline."
Cons: "Everything costs money - food, entertainment, luggage - and far too much at that, which is unacceptable for such a long flight."

Pros: "I slept the whole way, so wouldn't know other than that they didn't bug me"
Cons: "First time on Alaska in 30 years, still impressed. The seat had plenty of leg room which is rare on other airlines."

Pros: "Entertainment system."
Cons: "Cabin crew."

Pros: "Even after a short flight, still provided good movies to watch"
Cons: "Internet wasn’t working on board"

Pros: "Boarding and entertainment."
Cons: "No snacks at all!"

Cons: "The flight boarded on time but sat at gate for over 1/2 hr, before taking off, then arrived at LAX and waited another 15 or so minutes to dock at gate. Several people with a connection were very upset and it was an unpleasant experience. Also while up in the air, it took over an hour for seatbelt sign to go offf making it hard to wait for bathroom."

Pros: "Flight was on time, plane was clean. Appreciated the care of the phone agent when we needed to make a change."
Cons: "Husbands upgraded seat 6C was terribly uncomfortable. My row and one other were completely skipped with food services I’m mean completely, no cracker no offer of food for purchase nothing. When I asked if there would be an opportunity to purchase food I was told that there would be three more carts....nope just nope. First time I ever have needed to purchase something to eat and it was complete unavailable. When the last cart came by I asked again and was treated rather bruskly of course I was just too “hangry” to care. First truly horrid trip I’ve ever experienced. This was not a full flight. Not sure what the heck was up but I’ve never been so glad to get off a flight."

Pros: "Time of flight is not delayed and arrival time is even ahead of the estimated time."

Cons: "In the SF airport, your crew accepted me to pay for $25 for putting my suitcase into the plane. But then, she mentioned that the flight was delayed and there was no way that I can made my connection from LA to Indianaplis. So I was given a boarding pass with my suitcase ($25 paid) only to LA. The front desk asked me to try other ways when I arrived LA to see what can be done. When I entered into the gate, your CS changed my flight to UA after I have presented my case. However, I had to pull the suitcase out from Alaska, paid another $25 to United and started the trip all over again. All the while, your crews expected me (an alien from Asia) that I should have known every thing get it through, or to claim my suitcase charges. I am really disappointed for the lack of understanding. To you, it may be something happened so common everyday. To me, I was totally lost to handle this."

Cons: "Auxiliary generator broken so plan got hot very quickly. Flight was 2.5 hrs delayed due to another mechanical failure. And then once we were in air they generously notified us that the WiFi was broken. Utter garbage."

Pros: "Entertainment"
Cons: "Food/ beverage service was bad."

Pros: "Being on time, then early! A clean plane, and boarding from the rear first. An airline has finally caught a clue on boarding the rear of the plane and window seats first! Hello!"

Pros: "One of the crew members handled a medical emergency calmly and professionally. Wish the rest of the crew was as graceful and professional"
Cons: "The plane was dirty when we boarded, aisles and chairs not cleaned. Not all crew members were knowledgeable about wi-if option and food/drink offerings"

Pros: "The entertainment was fantastic."
Cons: "It was freezing cold and they didn’t have any blankets. It was about 90 degrees outside so most of the passengers weren’t dressed did the frigid temperatures inside."

Pros: "Alaska is great don’t become united or American"

Pros: "Comfortable, up to date plane, appreciated entertainment. And internet options."
Cons: "Captain was cheerful; rest of crew was polite and efficient but no smiles! ( Mid cabin lav was a smelly mess.)"

Pros: "My knees didn’t hit seat in front of me"

Pros: "Getting my bags quick was definitely the highlight f the trip"

Cons: "I tried to print my boarding pass at home the day before the flight, with an error message "please see an Alaskan Clerk". I also tried to get my boarding pass via phone with the same error message. I also tried to go through Cathay's website, no luck. Cathays customer service is closed on Sunday, and Alaskan customer service said they cannot help me. I arrived 2 hours before my flight from SLC to LAX via Alaskan Airlines, and they were unable to print my boarding pass in time to make my flight. I waited 2 hours in line with other people also leaving at 6am, almost all of us missing our flight.... I am extremely disappointed and would like a refund for this trip. I ended up purchasing another one-way ticket to HKG, and will take the return flight home from Cathay."

Pros: "Fast, efficient boarding and managed carry-on space well when selfish dude tried to put 8 bags up for his 4 family members."
Cons: "Food was expensive and just OK."

Cons: "Asked fort blanket. Told they were only available for First Class passengers"

Pros: "I liked that a pillow and blanket was provided- but the temperature on the plane was way too hot to use them"
Cons: "The temperature on the plane was way too hot"

Pros: "Everyone was so nice & accommodating. I would definitely book them again."
Cons: "Nothing."

Pros: "using passport as my ID :)"

Pros: "Good airline"

Pros: "We were flying international and bags were checked through to our final destination AND AA did not charge us for our checked bags because it was booked as part of an international ticket. (which I didn't learn before flying so it was a pleasant surprise, most airlines want to charge you for the domestic leg of your flight)! They allowed us to board early and were very accommodating for our family of 7. I finally figured out the in air entertainment on our devises, which didn't seem to work on our previous flight. Snacks were minimal."

Pros: "I liked that we landed safely"
Cons: "They messed the names on our itinerary & were rude"

Pros: "The promptness"
Cons: "Turbulence"

Pros: "Every thing"

Pros: "I didn't expect that we can have some snacks (pretzel) during the flight! And the seat was comfortable."

Pros: "i ended up not taking this flight home, so no rating"

Pros: "The crew was professional"
Cons: "The craft was average. Nothing special. Uncomfortable"

Pros: "Donny was the best crew member. Everyone was very nice and very attentive. Restroom was very clean and the whole plane was very well maintained."

Pros: "Alaska air cost me $250 because I had to purchase another ticket due to their nearly-2-hour delayed flight. The weather is fine so it is cleary a logistical issue."
Cons: "Delays"

Pros: "Nothing ."
Cons: "The fact that I was promised a flight @8:55 and didn't leave @ that time but the original flight @7:55 and wasn't informed about it . Or anything until after it left . And my bags went with the flight to Guadalajara and was a big mess. Half of my stuff was missing from both bags !!!!"

Pros: "comfortable flight. I was tired so skipped meal and slept."
Cons: "nothing"

Cons: "Flight was delayed for 1h, you had to pay for food and entertainment for a 5h flight"

Pros: "I liked the overall experience of flying with Alaska Airlines, flight attendants and crew were very friendly."
Cons: "Food and entertainment was not very good."

Pros: "Everything"
Cons: "Nothing"

Pros: "Cabin was kept dark for a nice restful flight back."
Cons: "Seat were a little cramped."

Pros: "The alska airlines flight was short as it was to LAX . Even still it was a nice flight."

Pros: "Service in all respect"

Pros: "Crew handled the situation very well. Kudos to pilot and staff."
Cons: "Landing gear did not work properly so we had to make an "emergency" landing and then sit on the runway for 45 minutes while fire and maintenance inspected the plane. No fun!"

Pros: "Kind and efficient crew."

Pros: "Movies at my seat!! Free snacks and meal"
Cons: "Plane issues. I understand"

Pros: "Friendly attendants"

Pros: "Short island hop but still great staff is just HAPPY"

Pros: "Extra leg room."

Pros: "The boarding was good, seat comfortable. I liked that we were fed a meal."
Cons: "Not having to pay for snacks, movies, head phones....just include it in the fair."

Cons: "Felt bullied by Hawaiian Airline from beginning of the trip as they picked me as a subject for TSA to check me thoroughly in Tokyo then Honolulu, missed my flight as the result. Will definitely avoid Hawaiian Airlines at all costs"

Cons: "Crew super nice"

Pros: "Timely and inexpensive"

Pros: "Easy flight from one island to the other #oahau"
Cons: "Nothing it was great"

Pros: "Everything"

Cons: "Flight was late"

Pros: "Short functional flight at good price point"
Cons: "Tight quarters, only juice offered in flight as drink"

Pros: "Same as above."
Cons: "Entertainment not applicable."

Pros: "My flight had a seven hour delay and therefore we took a charter flight to our destination. Our luggage was not retrievable."

Cons: "Rude stewardess kick of a guy who had done nothih wrong"

Pros: "Clean planes, friendly staff, and efficient boarding. Will definitely use again when I have the opportunity."

Pros: "Good service in flight, plane took off early, arrived early also"
Cons: "Nothing"

Pros: "Perfect landing"
Cons: "Friendly crew Fast boarding"

Pros: "Thank you to the crew for serving us a drink, even though the flight is very short."

Pros: "Plane loaded and ready to take off on time. Landed early after 23 minute flight. Even got served juice!"
Cons: "Nothing"

Cons: "Flight left after the time we were to arrive st our destination. We were notified of a 15 minute delay which turned into an hour but no updates were given"

Pros: "quick flight. no complaints."

Pros: "Good enough for a 30min flight."

Pros: "Staff was very helpful and friendly!"

Cons: "Why is there no complimentary food service on a 10 hour flight?! If I was flying internationally there would be two complimentary meals served."

Pros: "The flight is short. I always look forward to the POG drink!"

Pros: "Good"
Cons: "Sits are not that good"

Pros: "Short but scenic flight!"
Cons: "Slight delay due to some mechanical issue. Lasted about 40 mins. Made a 39 mins flight last way longer."

Pros: "Fast and Safety"

Pros: "The food offered was tasty enough"
Cons: "The chair was the worst one I've experienced this far in an airplane."

Pros: "The airline was roomy and comfortable."

Pros: "Hawaiian airlines always with the how great aloha spirit. Great service, confortable seats."
Cons: "Excellent service"

Cons: "No entertainment. Flight from OGG to HNL is only 30 minutes"

Pros: "The crew were great. The safety rules video is a great idea, makes you pay attention. Crew members very organized with their duties"
Cons: "Paid entertainment in such a long and expensive flight! Other airlines give movies free of charge"

Pros: "Hawaiian Airlines has a long history of inter-island travel. Comfortable waiting area, friendly and helpful staff. All make your travel experience care free."

Pros: "On time boarding Seat availability at last minute Early boarding with Premier Club"
Cons: "High cost limits inter island travel"

Cons: "Agent at counter didn't give me claim tag."

Pros: "Loved the customer service all the way. All of the employees were very attentive and were genuinely interested in helping everyone."
Cons: "There's nothing I didn't like. I really liked everything."

Pros: "Shortest flight I've ever had but one of the best! The attendants were super friendly and helpful. Baggage check and claims were super easy. TSA-Precheck was fast."
Cons: "The flight was so short!"

Pros: "Crew was very friendly and professional;"

Pros: "Flight is only 38 minutes. They gave us a juice and the cree was pleasant"

Pros: "My wife had a broken ankle, and the service they provided could not have been more through or pleasantly served. It was a real pleasure to take this flight."
Cons: "Nothing"

Pros: "Lots of room and comfortable seats"
Cons: "Better snacks."

Cons: "Delay. One luggage was dented. Second Luggage was lost and was delivered later to us."

Cons: "boarding a bit chaotic"

Pros: "Comfortable legroom. Nice that you get a map of the Hawaiian island you land at"
Cons: "Luggage costs are a bit high considering these small inter-island flights are already highly priced"

Pros: "THE RIDE WAS EXCELLENT"
Cons: "The cost of the flight, was a little more, just to go to another, island. I think it should be more reasonable."

Pros: "Friendly flight attendants! Aloha spirit carries on into the flights!"
Cons: "Why are the passengers seated at the back of the plane boarded last? Is there a science to this? Long line in a steamy, humid jetway is not at all pleasant"

Cons: "Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick."

Pros: "One crew member was especially amazing"
Cons: "The rest of the crew were meh. This time there was no food. I pillows. Water leaking from the ceiling."

Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"

Cons: "4 hour delay"

Cons: "My 'window' seat had no window! Feeling was claustrophobic"

Pros: "The service by delta employees for this leg of my journey was beyond great. The leg room was above average."
Cons: "Leg room. Never can have enough leg room."

Cons: "Flight was late."

Pros: "Great flight"

Cons: "Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm."

Cons: "The flight was 2.5 hours late making me miss my connecting flight and I didn’t receive a refund for the comfort seats I paid for but didn’t get."

Pros: "Departing"
Cons: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"

Pros: "The wait"
Cons: "The screen didn’t change in time"

Pros: "overall flight great,pleasant trip, courtious well informed crew"
Cons: "In flight entertainment screen down"

Pros: "This was a much bigger plane so my comfort lever was better."

Cons: "Officiant"

Cons: "The landing was somewhat frightening."

Pros: "Nice flight attendants"
Cons: "Freezing flight."

Pros: "In flight entertainment was nice to have, and the rebooking was easy. Flight crew was great."
Cons: "Flight arrived a few minutes late and had to run to the next terminal to catch a connecting flight. Arrived in time, but the gate agent closed the gate early, causing me and several others to be stuck in ATL overnight. Ended up having to pay for a hotel and rental car that went unused."

Cons: "I didn’t like having to pay for bags and headphones."

Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"

Pros: "Service was great. Regular drinks and snacks."

Pros: "Smooth flight Courteous"
Cons: "On a five hours flight a two dollars sandwich wouldn’t hurt!!"

Pros: "Best part of the flight was to experience the joy of talking to loved once from the cloud, thank you delta for providing free wifi in the cloud. You have won my heart!!"
Cons: "To pay for food and a drink!! Please bring them back!!"

Pros: "Great"
Cons: "Too many announcements"

Pros: "comfortable seats"
Cons: "delay delay delay"

Cons: "Food sold out and there was nothing left"

Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"

Pros: "Quick friendly service from crew and captain."
Cons: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."

Pros: "It was whatever"

Cons: "Rude staff"

Cons: "I liked it all"

Cons: "I froze on the way to Las Vegas and there weren't enough blankets."

Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"

Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"

Pros: "The process was very quick and easy, from after security the process was smooth and fast."
Cons: "The gate that I was assigned to was a little overcrowded but I believe it could be because of the construction that is happening in the area. Also the security process was a little long."

Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"

Pros: "Nice courteous cabin staff."
Cons: "See comment above"

Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."

Pros: "Service. Sweet attendant."

Pros: "Nothing"
Cons: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."

Pros: "They offered water and snacks It was quick"

Pros: "We were traveling with a group of 8, only 3 of us had assigned seats when were arrived and the others were on standby. We asked the attendant at the gate desk if there was any chance that the rest of us on standby could be seated together... HE UPGRADED OUR WHOLE GROUP TO COMFORT and allowed us to all sit with each other. Greatest flight experience I've had and such great staff with Delta. Will fly Delta going forward whenever I have a a chance (flew Southwest the rest of our trip - service, cleanliness, friendliness didn't compare)."

Pros: "The attendants were friendly and helpful. The seats were comfortable and the entertainment was good."

Pros: "Ok"
Cons: "Was ok"

Pros: "We arrived in Las Vegas"
Cons: "Even in first class, it appeared to me that the legroom has been decreased."

Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"

Pros: "Not happy"
Cons: "I was given a hard time on getting my boarding pass printed. They made me waknback and forth twice to clear up this situation. Delta said I had to pay extra to cover the fare. Even the "special services" did not give any great service. Alex me think twice abotnbooking through this and delta.!"

Pros: "N/A"
Cons: "BYOjet cancelled my flight"

Pros: "The crew in the business class was very attentive."

Pros: "Nice staff"
Cons: "Old plane especially in first, no TV s"

Pros: "The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels"
Cons: "Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway."

Pros: "We missed out connecting flight. We landed at 730am our connecting flight was supposed to leave at 750 it actually left at 744am"
Cons: "Our connecting flight left early"

Pros: "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
Cons: "Got there safe!"

Pros: "The crew was nice"
Cons: "Flight was delayed"

Pros: "The crew was very nice and attentive."
Cons: "It was SO hot in the airport terminal and on the plane, but only on our half of the plane. We were all very uncomfortable."

Cons: "Delays. Crew were rude. Down graded seats separated from spouse"

Pros: "Plane had mechanical issues. Say on plane for 50 minutes before taking off"

Pros: "Comfortable and on time"

Cons: "When I️ went to the gate to Ben seated they said there was overbooking, but 10 min before departure they allowed me to fly"

Pros: "New plane, no delays"
Cons: "On way there wasted too much time.with delays"

Pros: "The boarded quickly and had our flight arrive back to Toronto a little earlier than expected"
Cons: "There wasn't any in flight entertainment systems and the app they said you need to watch movies wouldn't download. Pretty boring over all"

Pros: "Ok"

Pros: "The flight was a great experience opposed to other airlines (frontier).I would definitely choose american airlines next time i fly."

Pros: "Staff was helpful. Trip was on time"
Cons: "I wish the aircraft was able to show movies."

Cons: "Forgot to give me my drink"

Pros: "Friendly crew. Comfortable flight."
Cons: "No seat TV."

Pros: "None at all. Poor customer service"
Cons: ". My flight from Maui to Phoenix was not good. I was at the back near where they store foods and drinks. I had a bad stomach pain. I requested a hot tea. Flight attendant declined. Was a horrible flight because of my stomach pain. If I only knew American Airlines flight attendant are very rude. I will not book this airline again. Very poor customer service. The flight attendant was white , male, older."

Pros: "None at all. Very poor customer service."
Cons: "Very poor customer service. Flight attendant name Daryl H. Colored male , declined to help me put my carry on luggage onto the over head bin. Instead he scolded me not to bring carry on luggage if I can't put it in. The bin wax too high for me . I'm 4'10 inc tall and unable to reach the over head bin. And Daryl H, was sitting on my paid chair. A nice passenger offer his help and put the carry on to the bin. I will not book this airline again."

Pros: "Nothing"
Cons: "Worst staff never flying with this airline again"

Cons: "Delay with out any real information or updates. Nothing done for the inconvenience. Will not fly American Airlines."

Pros: "Entertainment"
Cons: "Delays I missed work Delayed three hours"

Pros: "Crew was amazing, flight was amazing. No complaints!"

Pros: "It was last minute booking, I was balky for the price and the overall experience was comfortable."
Cons: "They forgot to get my coffee but it's nothing major plus we were about to land in 30 mins or so"

Pros: "Direct flight"
Cons: "Delayed 2 hours, gate changed, no free food"

Pros: "The movies were great and the staff was friendly"

Pros: "Was about an average flight for domestic travel."
Cons: "Leg room on flight wasn't the greatest and seat recline also slides the bottom of the seat forward."

Pros: "It was easy checking in and getting boarding pass online. OMG"
Cons: "OMG. Horrible experience. The 8:20 am flight didn't leave 'til noon. There were several changes. We were moved to different gates FIVE TIMES!!!!!!!!!"

Cons: "Our flight was delayed and then cancelled. We were given new flights the next day 8/20/16 and that was delayed for a few more hours. We wasted a day and a half at the airport and our hotel for the first night could not be refunded."

Cons: "Flight delayed for 4 hours"

Pros: "Absolutely nothing"
Cons: "This airline was extremely disrespectful and treated us like animals after cancelling our flight ..."

Pros: "Nothing I like"
Cons: "Family trip ruined because of the delay departure. And the airline is not able to do anything to make this situation better. The wait line is over an hour. Most ppl miss their flights. The crew member at the desk is very rude and doesn't have patience to explain my questions. Unsatisfied experience ever!"

Pros: "Outside my issues, everything else was quite pleased"
Cons: "I was charged twice for my seat. Purchase flight and I chose my seat. Both charges were separate. Once I made it to the airport I was charged again for the seat. Really confused with this matter. One ticket agent was anything but unpleasant, I am disable and I had to load my luggage on the ramp. Very unprofessional. Those two situations sad"

Pros: "Not much."
Cons: "Cramped seats; no on-flight entertainment. Boarding was unorganized. Overhead bins packed to overflowing."

Cons: "Once again the flight was delayed. Last time American Lost my connection TWice! It took me two days to reach my destination. I was cramped in a middle seat and one of the flight attendants was rude."

Pros: "On time flights."
Cons: "Middle seat."

Pros: "Plane didn't crash."
Cons: "Late flight, they didn't update the board at all. Forced me to check my carry on luggage because they didn't do their job correctly. Overall terrible service, will avoid AA in the future."

Cons: "The flight was cancelled. Then we all were told to re-ticket at customer service. Waited on the line for 2 hours to get a stand by ticket for the next flight. Luckily I was the second from the last that got the seat, or else I would have to wait for the next flight which would take even longer than just drive to Vegas myself. I asked customer service to accommodate me with some food coupon since I had to wait for the next flights...they said they don't have that kind of accommodation, really?!!!"

Pros: "Not much. I also missed my flight the night before because American closed the front desk early and would not print my ticket! Even tho I was there over an hour before my flight. So I ended up on this flight the next day"
Cons: "I did not like that I missed my flight the night before due to something going wrong in the airport and all the counters were closed down early To go help. (I was told this the next day when I asked) So I actually had to pay for the next flight out tomorrow for no reason just because something happened and American refused to print my ticket still. Also I couldn't self check In either! had I been able to do this I would have made my flight, this airport is small I would have walked thru security in 5mins. Didn't make any sense to me at all. I was highly disappointed with Alaska and American. Alaska made me buy a new ticket and when I asked the American counter they didn't understand why I had to pay, they said I should have just been re booked!"

Pros: "The crew was nice enough , app updates are nice"
Cons: "To many technical issues with this airline , everytime for the last 2 years there's a mechanical problem or issue with a plane blocking runway . Honestly I've never been on time with an American Airlines flight . I could have taken a bus and gotten to my destination faster, communication is poor , had to walk from terminal 4 to 6 because they have gates at both but didn't post the correct terminal to my ticket , so I walked from 4 to 6 ... Then the delay made me walk back to 4 because of a gate change . Then we waited on the plane for another half hour . All in all its not really the staff but more so the actual operation of the airline that I'm not willing to work with anymore ."

Pros: "That we finally left"
Cons: "We were delayed for 3 hours with the smallest amount of communication about what was happening."

Pros: "Crew was awesome and attentive. Smooth flight and clean."
Cons: "Mone"

Pros: "Professional attitude of the crew"

Pros: "On tome"
Cons: "Nothing"

Pros: "The flight was shorter than expected"
Cons: "They don't really explain the safety procedures and the FA's were a bit rude at times."

Cons: "traveling at night"

Pros: "Was a quick flight, all staff and crew members got everyone on in a timely manner despite being a full flight."
Cons: "For as quick as the flight was there was really nothing to complain about."

Pros: "With this one I didn't get to pick my seat there was an over weight person searing next to my husband and he could not put down his armrest because she was on his seat they should make them buy 2 seats or buy first class. So that they other person doesn't have to suffer"
Cons: "Make them buy 2 seats or buy a 1st class seat!"

Pros: "Clean Fresh New"
Cons: "Hot"

Pros: "Movies"
Cons: "Flight changed 4 times from gates to departure time the guy on the side of me smelled really bad"

Pros: "The ease of going through TSA"

Pros: "I mean what to you expect from an America carrier in economy"
Cons: "Everything"

Cons: "First class no food they intended to give boicher for 20$ to buy food...shame on United"

Cons: "Major delays. No service."

Pros: "See above. The same applies."
Cons: "See above. The same applies."

Pros: "On time"

Pros: "Lots of space and please take attendants"
Cons: "I didn’t have the vegan meal I ordered however they did give me a replacement"

Pros: "Crew was nice, did their best to help."
Cons: "14 hours late"

Pros: "Entertainment is too hard with Direct TV"

Pros: "I know it's not the crews fault for the delay, but everything was just truly horrendous. I was a little hesitant to fly United after their scandal, but now I know that I should not have. After a 2+ hour delay, I had to pay $60 at the gate to check a CARRY-ON that I had already asked about at the baggage drop at the beginning of that dreadful day. They assured me that it would be no problem, and foolish me, I actually believed them, so instead of paying $25 to check it ahead of time, I got screwed for $60. For a close to 6 hour flight, a meal should be provided. Entertainment was free because of the fiasco, but normally it's $7.99 which is ridiculous. Lastly, the leg room was really nonexistent. Truly the worst experience I've ever had flying, and I've flown plenty of airlines, both domestic and international. I definitely think my return trip back to Jersey will be my last time flying United."
Cons: "Refer to the aforementioned post outlining everything I did not like about this absolute trip from hell. Very disappointing to experience that and it really started the trip out on a sour note. Hopefully it gets better before I have to get back on another United plane back home."

Cons: "Very poor entertainment"

Cons: "On board service!!!!!"

Cons: "While going inside the flight they told me there is no room for Carryon and gave me ticket to book the luggage. When I went inside the Flight there is lot of room to carryon's, why they have to lie this BS."

Pros: "The flight attendant was really Nice"
Cons: "The agent at the gate were not helpful, we somehow got seats at opposite ends of the plane. Rowm17 and row 40."

Pros: "Didn't have food"

Pros: "The flight overall was great, easy to board and de-board, and a smooth process from start to finish."
Cons: "Connecting to the in-flight wi-fi to watch movies and tv shows was nearly impossible."

Pros: "They know their business"
Cons: "No free Internet. Costs too outrageous."

Cons: "Seats are not comfortable and no leg room"

Cons: "The flight was very cold. My son's toes were turning blue and they did not offer blankets. I had to unpack my carry on to grab a t shirt to wrap him in. No reason the plane should of been that cold. Will not fly untied again."

Pros: "Everything is usually great with United. I have rarely had an issue. If I have a choice, I fly with you."
Cons: "Nothing. You all were perfect again!"

Pros: "same as above"
Cons: "same as above"

Pros: "Friendly staff"
Cons: "Not enough room, need more overhead baggage room"

Pros: "Plane was only one-third full, it yook off on time and we got in ahead of schedule. What's not to like?"
Cons: "I was Pre TSA approved one way, but not the other. Why?"

Pros: "I would like to start by saying that we had the best price ever and the service was exelente everyone that was working on the United plane were really attentive and friendly. Our flight was on time and we also got there couples of minutes early. Thank you United for also wishing me a happy birthday."
Cons: "There was really nothing negative that I can say. Other than loud snores that were coming from the person seating behind me. But overall excellent service by United"

Pros: "Great deal and not cheap like spirit..."

Cons: "It was hot on the plane. Miserable."

Pros: "All the service"

Pros: "The fact that I made it to Vegas!!!"
Cons: "Flight uncomfortable the staff wasn't all that pleasant nor attentive..."

Pros: "Gate agents were very friendly and helpful. I appreciate the extra effort made."
Cons: "It's shady to accept payments for the tv's for a less than one hour long travel time. No one expects entertainment on a short flight, but when the plane comes with it, it would go a long way to override the required payment. Especially on a delayed flight on the first night of the NCAA tournament. Nickel and diming is TACKY in general, but especially from a huge company that really has price gouged the tv access to begin with."

Cons: "The way the upper back and headrest of the seat was shaped made it very hard to be comfortable when sleeping (this was a red eye flight I took, so the entire flight was sleeping). The lighting in the cabin was also not as dim as I've seen on other flights that are clearly overnight flights - it was much too bright."

Cons: "the first flight was delayed and i arrived at the destination 8 hours after the scheduled time and completely missed the appointment. Very disappointed."

Pros: "Early arrival, ahead of schedule"
Cons: "No entertainment/ used dish tv ... No signal"

Cons: "The WiFi entertainment didn't work."

Pros: "The flight was on time"
Cons: "I sat in the very rear where the seat does not recline. I have a metal rod in my leg and it was incredibly uncomfortable also there was a party of about 30 elder Chinese seated next to me and in front and they were incredibly rude and loud"

Pros: "The stewardesses were efficient"

Pros: "Smooth and quick flight"

Cons: "Big empty plane, wouldn't let anyone move to the exit rows. They were all empty. Lady said, we have to charge you $75 to sit there. Really? 10- years ago they raised their prices because of fuel. Now barrels of oil are 31 bucks that's 70 bucks cheaper than before. Shouldn't the airlines lower their prices. If you don't want all the charges fly Southwest!!"

Cons: "Rude all way around. One person was left at airport for 6hr's for wedding party"

Pros: "United employees in general are great and I'm comfortable with the airline."
Cons: "Boarding area at Newark is way too small and uncomfortable. Very poor planning at that particular gate for such full flights. There was a delay for fixing a jump seat which is understandable. But there was never any wifi that worked so couldn't watch anything on your device and the outlets to plug in your phone to charge was loose and barely worked. Not just my outlet but other passengers. Very disappointing for a five hour flight."

Pros: "Nice crew guy"
Cons: "Flight delayed 2 hours. Overflowing urine soaked bathroom garbage. Incredibly tight seats. Not even peanuts provided."

Pros: "My flight back I was on the plane almost 5 hours because of a maintenance issue. My flight was cancelled abs then put in abother at 6a. Had to lose a day at work. Horrible"

Pros: "No issues. Quick and painless."

Cons: "2 hr behind schecduel"

Pros: "I liked all the free games I was able to play. The time seemed to pass by"
Cons: "I didn't like that this wasn't supposed to be my original flight."

Pros: "Love the flight crew and . TVs on flight."
Cons: "The way the plane is borded makes no sense to me."

Pros: "The first ticket agent switched my flight to a non- stop flight when it became apparent I would not make the connecting flight in Las Vegas due to aircraft delay."
Cons: "The alternate flight had 5 gate changes!!! And was delayed over 3 hours ..."

Pros: "Agent at customer service very friendly, all staff please tell and patient"
Cons: "Was delayed, couldn't get baggage confirmation after having to change fights, multiple planes and recieved wrong information"

Pros: "Most of the flight staff was awesome! TV and food were great. Flight landed early."
Cons: "There was one flight attendant with long hair that was very rude to myself and the cabin members and kept physically touching and kicking people. At one point she was reaching around in my lap, instead of just asking me for what she needed. It was creepy and rude, i can't believe her fellow staff memebers didn't say anything. So gross."

Pros: "I got a whole exit row to myself. We boarded quickly & took off on time & arrived early."
Cons: "There are no snacks & they ran out of time to serve everyone a drink."

Cons: "Wish the seats were a little bit wider"

Pros: "nice flight"