Cabin and seat comfort, personable crew, on-time take-off and arrivals, willingness of staff to change seating and let passengers spread out instead of jamming together.
The crew was incredibly kind and patient when we were working to install our car seat on the plane.
It was a smaller plane so space was a bit of an issue, however 2 main complaints: 1) no wifi in the air (althought my next Alaska flight, on a larger plane, did have free wifi) and 2) no shades for the window - this is a must when you have children on board - if you want kids to sleep instead of screaming the whole flight this would be very useful.
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Alaska Airlines