Best flights I e been on. Need gluten free snacks
They changed our flight to Kalispel and we ended up getting there close to midnight. The return flight got changed as well by a few hours. Then of course some issues with the plane and we were even later. First time flying Alaska, may be my last.
They changed the flight time from 4:00 to 1:50. We missed the flight because we did not know. We were not entitled to any sort of refund.
Honestly the bathroom cabinet under sink fell out and was completely broken. The floor or walkway was worn out and it smelled wierd. But the seats were terrible for comfort. I truly hope that my trip home in February is better.
Crew was overly aggressive with rules enforcement and not friendly in general.
Hadn't flown for a while the crew was wonderful! Trip was great. My only challenge is navigating the airports. Getting from one plane to the next! All on all nice trip!
Good but a boarding pass for my return flight was not sent to me.
The crew was very friendly, it was nice that my gate was not changed at the last minute.
Flying from Bzn to Sea was a pain. Almost an hour late leaving, close to missing connector.
Late out of Kalespel missed flight to LAX as the plane backed out. The same thing happened leaving LAX headed to Seattle. Connection terrible, finally arrived at Seattle (different concourse but the plane had left on time but again as we watched it leave. NO curtesy for passengers changing planes who hustled to get there. An 81 and 71 year olds in good shape. Alaska was pitiful, and OFF our radar. Never again. Please send to Alaska Air Lines. TERRIBLE.
Gate agents call groups one and two and give about 3-5 minutes for each group to board, then the call groups three and four together and it causes a bottleneck in the line. Give each group 3-5 minutes to board before calling the next group.
We sat at the gate for over 30 minutes, with no indication as to why
I didn't really interact with any of the crew since we had a bumpy ride and no refreshments were distributed.
It was delayed over an hour and a lot of announcements disrupting movie.
I didn't use the onboard amenities, so it is difficult to comment on those services. Otherwise, the flight from Nashville to Toronto was quite crowded, but the boarding process and the flight itself were perfectly fine.
Seats were old and very uncomfortable. Coach seating is way too tight
WiFi was a major problem and if it does not work on a 4 hour flight then that lowers the overall experience
The wifi was barely operable. just enough to charge me, not enough to be useful. I wasted 2 hours of time I could have been working. So now, I' have two hours of work this weekend to catch up on thanks to Delta's crappy technology. Plus I'm out the money!
Nothing unusual. It was fine. I hate having to pay extra for my seat.
Didn’t make the flight. My connecting flight was an hour late and I missed the flight. You rerouted me thru Atlanta and I arrived in Rome over 10 hour after my original Rome arrival time. You also left my luggage in Atlanta and it took you three day to get my bag to meI spent 4 days in the same cloths, I had packed my prescriptions in the lost bag and went 3 days withoutMy heart meds.
Usual wait for over a half hour for a gate at Ohare. They tell you you'll get there early then sit on the plane and wait almost an hour
Plane congestion resulted in a 1 hr wait from landing to arrival at the gate. This was in addition to also experiencing extreme delays on my incoming flight.
Delayed too much. 1.5 hrs in the airport and another 1 hr in the runway. Got too late in the night. There was no proper food available.
awesome team work seen since on board till off plane in my destination. thanks you so much.
Job well done, being treated for good and helping a lot . thanks you so much till will meet against.
Very disappointing that on an international business class flight they would not give me access to the lounge in Boston. They said it was because it was a codeshare flight. International business class should include lounge access regardless of codeshare.
No complaints other than luggage carousel was incorrectly guiding passengers to the wrong carousel on the screen.
The flight crew on this leg of my trip was very friendly and pleasant. Every one of them was humorous, as well as helpful and accommodating. This group was BY FAR the best crew I’ve flown with. They deserve kudos.
It was a good flight. Nothing comes to mind about how it could have been better. It was a newer plane, seemed like a great upgrade from your older ones. Staff was very good as well.
The amount of seating is ridiculously small. Three points to consider Point One: Your in flight magazine needs to be smaller. Do you realize I can't even hold it in a reading position because of the limited space in front of me? It's a hangover from the past and if you want anyone to read it, it must be smaller. Point two: It is very uncomfortable for a lady to be sitting next to a strange man and constantly rubbing upper arms even when both of our elbows are within the arm rests. And larger men (whom I pity in this confined predicament) also tend to spread their legs into my leg space which requires me to hold my legs into a smaller position. Point three: The seats seem to position one's body in an unusually upright manner and the head rests push the head farther forward. I gave a small effort to see if the headrest could be removed but didn't want to break it or cause a scene with my efforts. I finally put my jacket behind my back to place my body more forward to match the head rest. The service was fine and I noticed ALL staff worked at smiling and greeting passengers. That was nice. No one likes to fly anymore as it is an endurance rather than a pleasure.
The flights to and from Cincinnati were great at being on time for both, departures and arrivals. The planes could use some updating.
It was a dismal experience. The flight was delayed for 4 hours, and we spent hours in the plane, without air, during the summer. We were not provided with water, and the medical assistance was inadequate when it arose.
The landing the pilot was very smooth. The flight attendant was kind of rude.The boarding the plane in punta Gorda was not great made us wait out in the heat 😞
My exit seat was very comfortable Coffee was to be purchased but sodas free 😏
It was poor a four hour delay and no explanation for the delay. What’s a 35 dollars going to do. It also made me miss my car rental,
It was on time. Flight was comfortable. Staff was nice. It was the way a flight should always be.
The price was the only good thing about this flight. It was scary during takeoff when the plane tilted side to side. It made me feel very nervous as I have never had a take-off that unsmooth. There was no on-flight movie or music options and the only complimentary option was water. Other airlines offer trail mix or a caramel cookie and pop options as complimentary. This flight was a 2.5 hour flight. I understand for shorter flights not having options, but a flight 2 hours or longer should offer more complimentary options and in flight entertainment. Also the seats did not recline and for a longer flight reclining seats are a must for comfort.
A very pleasant flight but it would be greatly improved with wifi to help entertain kids
This is a no frills, get it done, efficient airline. The seat is a lawn chair. You better bring your own entertainment. If you want something other than water you need to pay for it. But they will get you to your destination quickly, on time, and then they will turn the flight around and go right back where they came from. Reliably. Couple times a week tops. If it fits into your schedule, you can’t get there cheaper or faster.
I love that I can fly straight to Phoenix/Mesa on Allegiant without any layovers! I bundled my flight to include a couple of different perks, one being I got to pick my seat. I initially picked my seat, and then a week before I flew out, I got a notification I had to pick my seat again, which I did. When I got to the airport, I realized I still didn't have a seat assignment and needed to have the gate agent assign me a seat. What was the purpose of bundling if in the end, I didn't get to pick my seat? Also, bundling didn't include a carry-on so I ended up having to pay $33 extra for that so what would have been a $59 flight ended up being almost $180.
I don’t think I’ve ever had a flight with American that has been without problems. Mostly delays - this time for over 3 hours. They should have just brought another plane into the terminal but they just had everyone sitting around misterable all day. They turned a 3 hour flight into a 12 hour trip for me (including the “planned” layover). It was ridiculous.
The flight from American side was good, my main issue this was a part of a partner flight with gol, preventing me to use digital boarding passes and doing checking previous of the arrival to the airport.
Id like for them to not have lost my bag. And maybe be a little nicer to me, given the fact they lost my bag.
The flight was delayed but we were given no updates. The time just kept changing in the board. We were delayed on the runway as well. Then, my bag was lost and still hasn't been returned.
The flight landed in Phoenix and taxied the runway for 15 additional minutes. I had a connecting flight I barely made it to because of the delay of the plane taxing the runway.
The flight was delayed a dozen times and finally took off 3 hours late. American gave us 12 dollar vouchers which barely buys you a water at the airport. Options to rebook were easy to access and complete although I didn't go this route.
Mostly excellent. However, many too many gate changes. Connecting flight at ORD changed gate 6 times.
I think since I am an AA Advantage member, my checked bags should have been free, but I paid for all 4 of us.
A little late at the start but all worked out well.
The flight from DFW to chs was delayed with multiple gate changes.
