Delta, KLM and Aeromexico have all waived their change and cancellation fees on flights from Kansas City to Atlanta. Confirm policies on booking site.
Direct flights take on average 1h 52m to travel the 692 miles between Kansas City and Atlanta.
There are usually 75 direct flights each day leaving Kansas City in the direction of Atlanta, for a total of 531 flights weekly.
In the past 3 days, the cheapest one-way tickets to Atlanta from Kansas City were found on Spirit Airlines ($33) and Delta ($100), and the lowest round-trip tickets were found on Spirit Airlines ($70) and Frontier ($129).
A passport is not required to fly from Kansas City to Atlanta.
Delta (19 flights per day), KLM (13 flights per day), and Virgin Atlantic (10 flights per day) are the most frequent flyers of this route.
Your flight ticket price will generally be cheaper if you fly to Atlanta on a Saturday and more expensive on a Thursday. On your return trip to Kansas City, you should consider flying back on a Wednesday, and avoid Saturdays for better deals.
Kansas City airport is called Kansas City and the only airport in Atlanta is Atlanta Hartsfield-Jackson.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Kansas City to Atlanta.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Atlanta from Kansas City is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Atlanta with an airline and back to Kansas City with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Atlanta from Kansas City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Pros: Crew was great!Read more about Delta
Pros: Crew was great!
Pros: Comfortable seats Friendly staff Soft landing
Pros: That i was able to watch movies and headphones and ratEr and snacks was provided
Cons: Nothing really!
Pros: Entertainment options excellent. Very happy to have my own row seat (exit row).
Cons: Snack options (goldfish, biscotti cookie) getting tired.
Pros: Awesome crew and great flight
Cons: Broken tray table literally off its hinges and unusable.
Pros: The seat súper confortable
Pros: Absolutely nothing.
Cons: Honestly everything.
Pros: Nice clean plane and every other seat being open is very reassuring.
Cons: Again all was perfect
Cons: Cabin too cold and poor snacks so 1980’s.
Pros: On Times
Cons: Less people on board
Pros: the scheduled time offers, the fast boarding time
Cons: offer lactose intolerance snacks
Pros: Comfort and safety
Pros: Efficient and sanitary
Pros: Everything went very smoothly.
Cons: I wasn't able to connect my ipad to the free wifi for any of my four flights.
Pros: There was plenty of space, good entertainment, it boarded fast, took off on time, and had zero issues.
Pros: Everything! the best part was that the they kept the middle seat empty!
Cons: For some reason, we were asked several times for Passports. This didn’t make any sense since we are US citizens with drivers license. They even had TSA talk to us. This has to be fixed. Otherwise, Delta experience was great.
Pros: Amazing crew
Cons: I had booked a window seat, the when I went to board, it was changed to an isle seat. I find that I dislike the sole due to the rudeness of people in general and I kept getting hit with purses and such from passing passengers.
Pros: The space we currently have.
Pros: The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless.
Pros: The crew was very attentive
Cons: The social distancing was not followed and the seats were not very big so I had a person sitting darn near on top of me. Fortunately the guy next to me asked to move but until that point the crew did not really care.
Pros: Very helpful and professional crew, despite some pretty snarky passengers. Seemed to go out of their way to accommodate everyone.
Cons: Bigger seats would have been nice, but these were okay. Changing planes at JFK was tight due to late departure from Atlanta, but it worked out. Overall, no complaints and I would fly Delta again given the opportunity and choice. Thanks!
Pros: All the attention bestowed upon me
Pros: Crew were ok. Not that comfortable.
Cons: seat need to be more comfortable
Pros: The crew was amazing
Pros: Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift.
Cons: delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed
Pros: The movies offered were decent
Cons: I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again .
Pros: Flight attendant's are awesome and they always try to make your flight better.
Cons: Itinerary was changed from the one that was booked. Flight was preponed by 2hours.
Cons: I got bumped from this flight a couple of hours before departing.
Pros: Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!
Cons: Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta.
Pros: On time flight courteous service
Cons: flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way
Pros: Waiting in the departure lounce was ok
Cons: Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated.
Pros: On time, clean cabin, attentive and professional flight attendants, plenty of overhead storage.
Cons: Nothing. No complaints.
Pros: Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion.
Pros: Nice flight nice crew just about as good as you would want
Cons: The bulkhead sears had no electrical outlet
Pros: Rare, the flight wasn’t so full that everyone was uncomfortable. The flight attendant staff were friendly.
Pros: Our Delta plane was brand spanking new. Everything worked and the inflight entertainment system was fantastic with many movies to choose from, free headphones, games, tv shows, etc. The crew was polite and the seating at least as comfortable as expected for a 4 hour flight.
Cons: The restrooms in the rear of the plane were remarkably small, even by airline standards. I'm a somewhat larger person and I fit, but I know a lot of people who would literally not be able to fit on the toilet without touching both of the sidewalls or risk getting stuck in there. The boarding process at San Jose Del Cabo was the most ridiculous setup I've ever experienced. There were numerous flights boarding out of the same gates and at least 3 or 4 lines for different destinations forming on a ramp just outside the gates. There were guys with signs trying to herd people into the correct lines and then loading the people onto buses which took you out to the planes. The planes were loading from both the front and rear doors and people were getting tangled up inside because of the haphazard loading process. Very easy for a person to end up on an incorrect plane!!
Cons: You had me check my hand luggage with expensive items that did not arrive.
Pros: Very pleasant customer service, excellent bag delivery service.
Pros: Staff were friendly and attentive. Boarding was good - efficient and quick.
Cons: Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working.
Pros: Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on.
Cons: Space. Economy on a long flight is not ideal
Cons: Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!
Pros: Not the wor st comfort,
Cons: Cannot even request seats before booarding, as they try to get us to pay more. The anxiety over separate seating for couples is not worth it.
Pros: The crew members are friendly and efficient in getting people on and taking off. Even with flights being full in all segments, it was smooth and fast to get people on and sit down.
Pros: The crew did their job.
Cons: At least monitors to watch a movie since there is no food in first class...
Pros: The crew was nice, the seating was poor rather you paid to pick or not. When boarding you are told to social distance but you got folk sitting bunched up together with someone sitting next to you the whole flight. Delta doesn’t have people sitting in the middle seats. Poor flight when it comes to safety or health over money. SAD!
Pros: The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat
Cons: The staff was not friendly or say hello or goodbye
Pros: Same as previous flight
Cons: Same as previous flight.
Cons: No alcohol was available
Pros: Wonderful flight attendants and ground staff
Pros: On time departure and early arrival. Crew was great.
Cons: Better snacks
Pros: Great crew
Pros: The crew did an excellent job. The pilot was able to make up time after 1 hour delay at the airport.
Cons: More comfortable seating.
Cons: Flight was delayed about 10 minutes. :(
Cons: Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet.
Cons: Crew serving food passed me by by, seemed rushed and missed my row.
Pros: The crew was u professional at the gate and the flight attendant that spoke on the overhed was hard to understand
Cons: Not flying AA
Pros: the wi fi
Cons: They give me the same seat that other passager has
Pros: I enjoyed everything!
Cons: No complaints!
Pros: I think crew tried to make the best of the bad situation. Got to Atlanta faster than scheduled flight time and they were sympathetic. Don't really know about much else, as I slept the whole flight.
Cons: The 3 hour delay really cost us. Left Rome at 2:30 pm instead of 11:30 am, so missed 6:40 pm flight to Atlanta (so much for the 3 1/2 hour layover we were supposed to have). When we landed in Philadelphia, sat on runway for 45 minutes, waiting for gate. Next flight was supposed to leave at 8:40, took off at midnight.
Pros: Crew was friendly
Cons: Old plane, prezels are boring, it was cold during the flight
Pros: Crew was great...
Cons: Nothing really off...just wish there were outlets for recharging devices. Thanks!
Pros: We left on time and the crew was very polite and helpful.
Cons: Seats very uncomfortable. They would not recline at all. I was not looking to lay down but sitting straight up for 2 hours made it very uncomfortable. But, I guess since you added the extra seats, there is not enough room for anything. I am only 5'7" and feel sorry for those people who are much taller.
Pros: I liked getting to my destination on time.
Cons: The one carry-on policy was silly and included personal items. I was told to repack my purse into my backpack which was already full. The boarding staff stood over me and told me to throw stuff away in my backpack and asked why I had packed certain things. I am in the process of moving back to the US from Korea after two years so everything I had was everything I owned in the world - which included some sentimental things like a stuffed animal from my mother who passed away when I was three years old. The most infuriating part of this however was realizing that there was one other bag in my overhead bin. In fact most of the overhead bins had one to two bags and plenty of room. My repacking and humiliation was unnecessary and it was only for the morbid satisfaction of the lady at boarding demanding it. At one point I heard her talking with her coworkers about “why couldn’t they freaking listen. We announced it three times.” Well I had approached the counter prior to arrival and they told me to get back in line when I tried to ask about my purse and backpack. In additional to the frustration of all of that, I received my checked in luggage with a wheel missing. I had just bought it and now I have to ship a wheel from the vendor in South Korea or buy new luggage. Thank you guys so much for letting me know which airline to never fly with again.
Cons: Just little delay.
Pros: The staff was nice and the pilot tried his best to keep us informed.
Cons: Flight was delayed by 50 minutes. Then once on the plane we were stuck sitting on the plane for hours. Didn’t end up landing in ATL until 1:45am. And then had to wait another 15-20min for them to open the door and bring the ramp to get off the plane. Horrible and exhausting experience!
Pros: On time
Cons: Rude flight attendant
Pros: Finish currently use were the most courteous and caring I ever was serviced by.
Cons: Not much to recall
Pros: The flight was equal to AA service I have had on a regular basis.
Pros: I think for the most part you have some of the best customer service but your snacks are awful compared to other airlines.
Pros: The speed of service
Cons: We had several rude flight attendants
Pros: The American Airways gate agent was very helpful fixing the problem that British Airways created. She went out of her way to get me booked on AA flights to catch my BA flight from London to Riyadh.
Cons: My original flight was cancelled and the first available flight was 3 days later. BA booked me on the flight but failed to change my ticket from the original flight causing me to miss the flight from Kansas City. At the airport BA agent told me on the phone that I would have to wait 3 more days after I had already waited 3 days because BA canceled my original flight. Because of the flight cancelation I missed two days of work and because of the failure to ticket my following flight I almost missed a full week of work. The BA booking person seemed content that there was no way I could make it to Saudi prior to the end of the week. Fortunately, the AA agent was able to find a way for me to continue my trip on a later flight.
Pros: Smooth flight
Cons: Flight was late. AA charged me for an exit row seat, but assigned me a non-emergency exit row window seat. Wi-if did not work.
Pros: The lax to atl flight was on a much better plane with all the modern features to make the 5hr flight comfortable.
Cons: The atl to lax was an old plane and wasn't comfortable for a 5hr flight
Pros: Great service by agents at gate and crew. Nice, new aircraft. Entertainment system was also very good.
Cons: Had plenty of leg room in Exit Row, but seats were very narrow.
Cons: The kiosk had no where to enter my DoD number to get precheck. There was also no option to select military baggage. Due to the lack of options on the kiosk I had to wait in the customer service line for almost an hour. The flight was fine. Then my baggage turned out to be flying on a much later flight so it has to be shipped to me. I am very unsatisfied and disappointed with this airline.
Pros: On time
Cons: Dirty plane. DIFFICULTY hearing which baggage kiosk to use. Should have a board with postings
Cons: - The entertainment system was not working - needed few restarts - on many seats - Food - horrible - Air hostess dropped water on me - not a problem by itself as accidents do happen. However her comment was more annoying - no sorries - not apologies - just said - "oh it's just water - it is refreshing" - Seats pushback was almost broken - it would break your thumb to push the button and then almost stand to push the seat back. - This was transatlantic flight and you charge for liquor? It is not free - you have to purchase - They ran out of red wine (which was free) by the end of the first meal. Do you keep just one bottle for this big 777 fight. - Overall experience was horrible.
Cons: Nice, clean and comfortable aircraft. Plane was new and very updated.
Pros: Our flight had a veteran who had received the Medal of Honor and the pilot and attendants took a moment to recognize him and it was sooo special and meaningful for American Airlines to take the time to thank this awesome individual!!! Thank you!!
Pros: Entertainment and crew
Cons: This flight did not offer any firm of entertainment. Very old plane .
Pros: The entertainment was amazing
Cons: We were delayed multiple times and landed extremely late
Cons: There was an incident on plane between passenger and flight attendant, where a drink was spilled on me and ruined my dress and shoes.
Pros: I like how they kept us updated on when the flight would leave
Cons: I didn't like that it took so long for us to actually get on the plane. My flight was supposed to leave around 4pm but it didn't actually leave till around 9pm so I had to sleep overnight when we landed in Dallas
Pros: I like how very clean. flights attandant were all well dress and clear. They performed a wonderful safety demonstration.
Cons: I did not like how plane was not on time; plane was late. American Airlines need to purchase a new plane.
Pros: I thought frontier was worst but american is not too far because american flight can not fly on time.
Cons: I missed my flight in Atlanta heading to LA on my way to Brisbane, Australia on Saturday 16th July. The ground staff wasn't at all helpful in trying to get me on another flight and in fact sent me to Delta! The lady there couldn't have been nicer and more helpful. Sadly I wasn't compensated at all and had to pay to re-book the flights on the Sunday 17th. On my return from Brisbane, American Airlines had cancelled my flight to Atlanta as they said I was a 'no show' heading out. Thankfully I was able to get a seat on stand by. So, no I'm not a happy customer.
Pros: thiughy it was a good price on the fare. Now I know why
Cons: The representatives and staff at your LaGuardia airport need some serious customer service training. Very rude - no one seemed to know what was going on. Flights were pulling up they rebooked and they were fussing at customers. Understaffed and delaying and canceling flights. Would not recommend to anyone to fly with them. Even on connection changed gates 3 times. So customer unfriendly!
Pros: The crew was great but the seats were not comfortable.
Pros: On time departure and arrival
Cons: Don’t charge for seat assignments or carry on luggage
Pros: Aircraft was clean
Cons: Staff talks too much, especially when they stammer.
Pros: The crew was wonderful. The seating was awful!
Cons: Sit 2 to a seat to social distance
Cons: I was concerned for my health due to United Airlines placing profits over people by having a full plane during COVID.
Pros: The pilot was excellent at considering and comunicating to passengers, when seatbelt needed or not for bathroom breaks, landing time, etc.. Crew was friendly and comunicated well. Boarding and getting off plane was smooth. Also, I had three seats to myself.
Cons: It was a horrible experience that I have. They dropped us off Tennessee airport instead of Atlanta because of the power off. They made us sat on the airplane for almost 2 hrs then tell us to get out in Tennessee airport. They offered no compensation or direct us how to get back to GA. Everyone was so upset, we basically got stranded in Tennessee. We ask customer service for help, they told us that there was nothing we can do!!!!!! They told us to call the head quarter. And of course after waiting on the line for half an hour, they told us the same thing that we should talk to customer service at the airport. REALLY!!!!!!! We just been through it. I was exhausted and had no way to get back home to GA. My parents had to drive 8 hrs from Atlanta to Tennessee to pick me up. IT was not fair that they do that to us. It was not our fault that we got stranded. They should have offered us cars rental or hotels to accommodate . I would never flight with them again!!!
Pros: Pretty much nothing. I'M SORRY AS IT WAS MY FIRST TIME AND I have to tell you that I m usually pretty low maintenance....but damn ....this was was brutal! Price was was great... but not worth the experience.
Cons: Seat comfort, cattle care of crew, no movie, no real food....you name it.
Pros: The pilot got me safely to Atlanta
Cons: The airplane was very filthy The seat in front of me was very dirty I asked the pilot for a sanitizer napkin he said that they didnt have anything. I asked for a paper towel so I could clean the seat and it took him 25 minutes to bring it. It just seem like the plane was really nasty Th 2 guys in my row saw the same thing
Pros: No snacks, no movies,...great fare! Flights on time!!
Cons: Pay for all snacks. Cup of water free
Pros: There was a very sensitive situation that occurred with a passenger. She had been in the wrong seat, and was asked to show the ticket for the proper seat and didn't have a ticket. The steward asked very professionally and calmly for the passenger to cooperate for the situation to be resolved. She was not cooperative to be polite. The security came and the the pilot, and everyone handled the situation very well. The last time she was asked to cooperate, she finally walked off the plane, on her own. My understanding is that she missed her original flight and boarded this plane. Not certain of the details, but I feel that everyone involved handled this very well.
Cons: The attendees left the counter early and I was not allowed to board.
Pros: Nothing other than getting from Phoenix to Atlanta
Cons: The baggage check in process at Phoenix is a complete joke. What is the point of prepaying for baggage on line if you still have to stand in line for over half an hour while you watch other passengers drop their jaws when they find out how much checking a bag costs, have the agents explaining the process and the price, fumbling for credit cards, processing the payments, etc, then, when you finally get to your turn, you are out of there in 30 seconds. There should be at lease one agent at all times who is dedicated to serving the passengers who do not need to pay. They should be in and out, not standing in line, when there is no payment to process. Then there is the total joke of the refreshments sales process on board the flight. It's not even worth going into that since I will never board another Frontier flight.
Pros: The pilot performed a really soft landing.
Cons: Ignoring the fact that I had to pay $45 dollars for my carry on bag even tho it fit in the "tester box", I could barely fit on my seat and I'm not an overweight person. I'm just tall and my knees where touching the seat in front of mine. Without payin attention to that either, I spent my entire flight next to a kid that was constantly making noise, banging the tray, and hitting the sit with his heels for four and a half hours. Besides all that I was not offered water and I had to ask if I could have some.
Pros: Not much to like other than the cost of the ticket, they kept us unmoving on the runway for almost an hour, before taking off, boarding was at 2:50 pm, flight was supposed to be 3:25 pm, we didn't actually take off till 4:15, scheduled arrival was at 9 pm, and we arrived 9:20, and weren't able to deplane till 9:35, and ended up standing around baggage claim for over thirty mins waiting for our luggage, frontier might have some good ticket prices, but next time I'm willing to pay more, if it means better service
Pros: It was inexpensive.
Cons: I did not know that I was going to be charged to take even a carry-on on the flight. That added $70 to my total. Had I known that I would have gone with a more comfortable airline for less that included a carry-on.
Pros: Attendants were helpful and friendly.
Cons: I did not like the surprise that I had to pay ANY fee, much less such a high fee, for a carry on and luggage. Therefore, what I thought was an incentive to fly Frontier because I felt as though I was getting a great deal, became Just another money-grabbing corporation who I felt was insincere upfront about the added charges. This made My flight even more than I would have paid total for a larger and more well-known carrier. Therefore, no more incentive To use Frontier.... Disappointed... In addition, the tray table was so small it was virtually useless. At least the service Was good....Cokes should not really be at a cost, since the fare was higher than a larger carrier. Hmmmm.....
Cons: Flight was delayed.
Cons: Dumped in Atlanta at 3 am (6 hours late) on concourse E after the trains were shut down. Instead of having a shuttle bring us to the front we had to walk to baggage claim. It took nearly 45 minutes. There was no notice and no help for elderly people. Thanks Frontier.
Cons: It was late by 6hrs and no other alternatives
Pros: On time
Cons: Non reclining seats
Pros: Friendly flight attendants, quick boarding.
Cons: Waiting game for a gate to open up.
Pros: I like the convince of the flight.
Cons: I don't like the fact that we started charging 30 for a carry on. I get it. You get the ticket for cheap and upcharge but charging for the carry on is a way to lose business. I might as well fly spirt at least I know up front that I have to pay for something that's already with me. Very frustrating on a return flight.
Pros: wheelchair attendants were courteous
Pros: The Customer Service telephone agent and the check in/baggage drop agents were all very nice and helpful. The pilots did an excellent job of providing an uneventful, peaceful, safe, and gentle flight. Takeoff and landing were great on both the inbound and outbound flights. I was able to get to my destination and return home safely on both flights which was my major objective.
Cons: At least 1-2 flight attendants on both flights, in general, were quite rude and seemed uncaring at times to the needs of some of the other passengers. From chewing and smacking gum, using their cellphones while standing in the aisles amongst the passengers during boarding, and appearing quite irritated/short when interacting with passengers, it seems to me customer service was not a big priority in their training course and/or job requirements. I sat in an "upgraded" ($16 extra), economy, aisle seat, not located immediately in front of or in between the window exits on my outbound flight and in a middle, non-upgraded, economy seat near the back of the plane on my inbound flight. Neither seat was able to recline and both were quite rigid and almost painful to sit in during the flight. I have flown many times throughout my 46 year life, but these had to be the most uncomfortable seats I have ever had on a flight. I understand about saving money and using a no-frills airline carrier, but I think some of the issues mentioned could have been improved without adding any increased cost.
Pros: The chairs in the plane
Cons: The fact that they rescheduled a flight but then weren't ready when they said, I understand delays but professionalism is key when not communicating to clients. The fact that they said they'd give a voucher for next flight, yet I'm still waiting on it to get emailed to me, it's been past 48 hours
Pros: I like the fact that I was a really really smooth flight. The attendants was pretty cool, very professional. I was able to get a seat in the front row which was super awesome.
Cons: What was really a bit upsetting for me was, when I went to check in at the front desk, the airline attendant was helpful and very professional. My boarding pass did not have the gate number printed on it, and I didn't even notice it until I got passed TSA. I felt like it was the attendant responsiblity to make sure everything on the boarding pass was correct, and my reason for saying so is I was too busy or focused on getting to security and thinking about the rest of my travel. it was just my luck that I remember to check my online itinerary that was sent to me via email to see the gate number. I know this may not be the airlines fault, but On my flight we left ahead of time and landed super on time, but still spend almost an HOUR!!! due to some maintenance issue at the gate in Atlanta. It was an horrible experience, I had a meeting I was suppose to be at at 8am. Everything was going so right with the flight I felt like I was going to make it. I just felt that the entire situation could have been handle a bit better :(
Pros: I like the low fare and the non-stop flight. The low fares made it possible for me to fly to Atlanta, GA, for an emergency, and money wasn't an issue!
Pros: Low fare was nice.. but the subsequent nickel-and-diming business practices left a bad taste in our mouths. No in-flight entertainment or proper meal options either. A gate change was poorly communicated, and passengers from 2-3 flights were congregating in the gate trying to decipher the poorly written message (illogical, broken English) on the display behind the agent's desk. That agent was nice enough, but she seemed very untrained and incapable of handling the situation. The boarding gate agent was even worse (see other review).
Cons: When asked, the boarding gate agent told us the boarding door was "closing in 1 minute" so that we would hurry up and board. We did, then while waiting in line on the jet bridge, we noticed on our boarding passes that there was another 18 minutes scheduled for boarding. This was infuriating because we wanted to stop by the grab-and-go cafe next to the gate, to pickup food for the cross-country flight (SFO>ATL), especially since Frontier does not offer proper meals onboard. We turned around and confronted the agent about this, and she admitted that she lied to us so that we would board. Lying to customers for any reason is totally unacceptable, and we won't forget this.
Pros: Cheap non stop and we arrived 10 minutes early
Pros: flight was really good. price was excellent. crew was nice. I had a wheel chair and they were very helpful.
Cons: seats aren't very comfortable. 3 hr delay (not frontiers fault) seats don't recline. don't mind paying for food but VERY pricey.
Cons: Left the gate on time. Arrived at the gate in Atlanta early.
Cons: The flight was delayed for nearly 4 hours. This caused considerable annoyance and a significant shuffling of the rest of my travel plans. The flight should have departed at 10:30. It was delayed until 2:18. Lunch vouchers were given to passengers, however these were not distributed until 1:15. By that time many passengers had already eaten lunch (including myself) and with the flight boarding in ~30 there wasn't really enough time to get something to eat anyway. If these had been issued 11:30 -12:00 it would have been much more useful.
Pros: The only thing I liked about the flight is that we reached our destination safely.
Cons: I didn't like how the airline didn't stick to their schedule. I understand that flights get delayed often.gut for a flight to get delayed 3 times is ridiculous. Our flight was supposed to leave at 5:20pm MTD and land on Atlanta before 11pm EST. We were notified about the delay about less than an hour before the flight. It was pushed to 5:50. Then 6:25. The actual flight didn't leave until almost 7:30 pm and landed in Atlanta passed 1am. This caused me south inconvenience. First, I had to take a half day off from work when I could've worked and got paid a full day. Next, the airline wasted hours of my time I can't get back. Time I could've spent with my family that I'm only seeing for a short period of time. By the time we got to the airport, which was way later than expected, the concourse trains were not operating anymore. What should've been a quick ride from concourse D to T turned out to be a 20+ minute walk to get out of the airport. Lastly, I missed my ride after getting of the airport. I was supposed to ride the train (Marta), but due to the delay, I missed the last ride. Not only was I inconvenienced but it trickled down to my family and had to wake up on the wie hours of the morning to pick me up at 2am. Overall, it was a terrible experience.
Pros: That they held the plane to make my connection
Cons: My connection was late, then my ticket was not working and the attendant had to manually check is in. She was EXTREMELY unprofessional even sating tons customer " I can only work as fast as I can DUDE, I'm the only one here" in which I verbally reprimanded her for her unprofessional attitude. Then we sat in the plane for an additionaL HOUR for a "mechanical issue".... which appeared to be them filling up the plane. I am so highly dissatisfied that not only will I never ever book frontier again, but I made sure to review the company in social media and all my friends/family/clients. I don't pretend to understand the airline industry, but I do know BAD BUSINESS when I see it. Absolutely TERRIBLE.
Pros: The stewards were polite on the plane.
Cons: Flight was delayed 7 hours for maintenance. The passengers were packed like sardines into seats with so little legroom that even my 5'5 frame had my knees against the seat in front of me, the seats don't lean back and there's not even room to put your head down on the 2×3 tray which is only there for looks because it couldn't possibly be used to actually hold anything. Two screaming toddlers rounded out the worst flight I've ever been on. I would never recommend frontier airlines, you really do get what you pay for.
Pros: The experience we had...the first going was almost 6 hrs delayed but coming back was right on time overall excellent.
Cons: That we were not offered as much as a drink of water after we were offered to purchase something and declined. Not good for Frontier
Pros: We landed safely.
Cons: 3 hours late. Not their fault but not mine either. Then they have the nerve to ask me to BUY a soda on the plane for like $3. They should have comped everyone a beverage for the long wait. Told us the wrong bag claim area. No smiles from the crew.
Cons: They charged be $45 for a small carry on bag each way. So my $168 ticket turned into $258. I will check with other airlines that shoot straight with their ticket prices.
Pros: Getting off the plane.
Cons: For starters, we scanned our tickets at one gate and boarded at another. First time I've ever seen that. There weren't enough Gate Agents to manage things so I waited in line for 40 minutes to pay your ridiculous $60 carry on fee. By the time someone was able to help me, my boarding group had already boarded. I ended up paying the fee and was forced to gate check my bag anyway as all the overhead space was taken up by the time I got on the plane. Nice work on your end milking that $60 from me. Since I wasn't able to check in ahead of time, I was stuck in the middle seat (I'm 6'5"). I would have happily paid an extra $250 to not sit in the middle, but thats besides the point. Just as I'm about to close my eyes, your stewardess gets on the PA and starts hawking Frontier credit cards for 20 minutes. If that wasnt bad enough, she had the audacity to shove an application in my face and remind me 'its the best credit card in the industry!' The credit card pitch and "buy 3 get 1 free' happy hour offers made the flight feel more like a sad Panama City spring break than a return flight after a long business trip. Alas! We landed at ORD 'on-time' which is always good for Frontier's stats. Unfortunately, we sat on the tarmac for 30+ minutes waiting for someone to man the sky bridge. Oh, and it was a nice touch deplaning in the international terminal returning from a Kansas City flight. Long story short, Frontier is now in the same category for me as Spirit Airlines. You fooled me once, but you wont fool me again. I'm just glad it was a one-way ticket. PS: when did airlines start soliciting tips for the flight crew? In all my years of traveling, I have never seen that before. Embarrassing.
Pros: Flight arrived early on first leg and on time second leg.
Cons: I didn't like that I was charged 40 dollars each way for a CARRY ON! REALLY? 80 additional dollars? I might have considered another airline if I had known you were going to bend me over at the gate.Very misleading on the fares. Should be in big flashing letters. "HEY IF YOU HAVE MORE THAN ONE CARRY ON IT"S $40 BUCKS EACH WAY! The new SLIMLINE PRE-RECLINED SEATS were not comfortable. The fact that even a small snack or drink was charged for was also a disappointment. Why not just be honest about your fares and and raise them a little say maybe 5.00 dollars and allow 1 carry on with an additional laptop bag or purse? Very misleading in that respect. But I give them props (pun intended) for being on time. That was the best part. I'd give them and over all 3.9 just because of the misleading stuff. Otherwise they would have gotten a 5 out of 5.
Pros: not much
Cons: poor customer service overall. On return trip, required to pay a "carry on bag fee" of $45 which is nearly double what most airlines charge to check a bag. was a total surprise charge, as we were not charged on the trip out. Return trip - sat on runway for 40 minutes before take off. Made up some time in the air. Upon arrival, sat again for > 30 min before a gate opened. dreadful. Didn't offer beverages without a charge - had to ask if you wanted water (not offered). Purchase snack menu items - very poor selection.
Cons: Arrived at my destination and items were missing from my bag.
Pros: Read the fine print. This airline is cheap for a reason. There is a fee for carry on bags, and nothing is complementary. Seating is randomized unless you pay extra for a preferred seat. I opted for the cheapest option, no carry on and a random seat. This placed me at the back next to the rest room, but that's how it goes. Seats were very small, with the least leg room I've ever experienced. Thankfully, my flight was only 2 hrs long, and though we were delayed boarding 30minutes, we still arrived on time. Crew was very friendly and the plane was clean. I would recommend this airline for a short flight in which you have no luggage!
Cons: I'm 6'1, and I wish I would have paid extra for a "stretch" seat. No leg room in the regular seats.
Pros: arrived 20 mins early. good drink selection
Cons: couldn’t scan iphone ticket. had to go in separate line and get printout. inefficient boarding.
Pros: Affordable ticket
Cons: The flight could have been on time and they could have at least had less people on the flight because of COVID
Pros: Got to my destination quickly
Cons: Social distancing!!
Pros: The seats were comfortable to me.
Cons: There wasn’t any entertainment, not really a lot of space, tray to put food or your laptop on was really small.
Pros: I don’t like how i bought a soda and some chips and it came to 50$ I’m not understanding that at all
Cons: Don’t overcharge my card
Pros: It was a quick ride
Cons: Not charging passengers for a drink that should be complimentary
Pros: Everything went well and smooth, clean plane.
Cons: Waited 1 hr to get bags from baggage claim
Pros: On time
Cons: Worst seat on the plane. Had to pay more for my carry on bag than my flight ticket
Pros: The actual flight( taxi, takeoff, cruise, approach, landing)
Cons: I am writing this review while waiting for my luggage. IT’S BEEN one hour. The ground crew wasn’t ready at ATL to guide the plane in, we had to wait. The boarding process was disorganized, with only 2 folks available to help our citizen on wheelchairs. My flight took off from Terminal 3 (gate E9), but how come nowhere was it mentioned that SPIRIT check in was on Terminal 4 (out of Fort Lauderdale). UPDATE: still waiting on my check in luggage. We reached the gate at 12:36 (midnight) and it’s now 1:33 am. Are we serious here? NEVER WILL I EVER FLY SPIRIT NOR RECOMMEND TO ANYONE. Kayak, I wish there was a way to block results from certain airlines.... in this Case SPIRIT.
Cons: There was nothing to like about this trip because the website would not send me a boarding pass although I checked in online twice the day before, so I never had the opportunity to even get in the gate. I asked for a boarding pass through an email and it didn't come through, twice. I did not think much of it because I have had problems receiving emails from Spirit in the past and I have always been able to log into my account and access the boarding pass on the website. The morning of the flight, the website locked me out and wouldn't allow me to log in. I actually had to leave the security line to try to sort the issue out. The kiosk at the airport told me I was at the wrong airport (I was not). I went to the front desk and the agent was SUPREMELY unhelpful and unconcerned, and marked me as a no show at 7:05 for a flight leaving at 7:25. Even though I was standing right in front of her. Even though I had left the security line to deal with the issue. I had to get to my destination that day, which happens to be the reason I bought a ticket in the first place, so I had to spend an additional $500 on a Southwest ticket because the agent at the front desk of Spirit said I had no other options with Spirit that day. I called customer service and despite escalating the issue to a manager, I was essentially told "sorry for your luck" and sent on my way. The manager even asked, at the end of the call after telling me a refund would not be possible, if I wanted to purchase an airline ticket while I was on the phone. I have bought a fair number of Spirit tickets in the past. I unfortunately already have a ticket lined up with Spirit Airlines in November but I will never be purchasing another ticket from this airline again. It was an absurd scenario - I paid for a ticket and was not able to redeem the ticket I paid for - and I should not be have to pay the price for Spirit Airlines having poor IT.
Pros: Crew was professional and outgoing.
Cons: Customer service personnel at the Fort Lauderdale International Airport were disinterested and unfriendly. Processes seem unorganized and no one appears to be in charge. One person in particular who was calling out cities to customers standing in line in order to move them to an agent quicker due to them being close to the boarding time had horrible body language once he identified the people in the city he called out. He looked disgusted and was shaking his head and acting like they committed a crime. The opposite approach could be to be friendly and just go with the flow, it won't be the first or last time you will have people running late in an airport. On top of that, no one is perfect and I would bet every dollar in my savings account that he has been running late before. I hate Spirit and would never fly with them if I wasn't forced to based on job requirements. I'm honestly surprised Spirit is still in business. Remarkable.
Pros: Here's the thing... With Spirit you know what you're getting. It has the least leg-room of any airline in North America and virtually no services. If you're bringing a bag of any kind you may be better off traveling with a competing airline. There won't be complimentary snacks or beverages and there won't be in flight entertainment. Make sure you bring your own, and be sure you know how long you can be comfortable on a flight that feels more like a long distance bus than an airline. That said, if you can get away with what you can carry in a small backpack and you aren't bothered by the possibility of cancellations or delays then nothing beats the price of a Spirit flight. The flight attendants and other staff are consistently friendly and helpful, and improvements have been made in their on-time record. Spirit is low cost, low frills. You get what you pay for, and if all you're paying for is transportation this is a good option.
Pros: Swap to Delta flight.
Cons: Return ticket also cancelled without my knowledge. Had to argue to get return ticket restored.
Pros: Not much
Cons: My first time flying with Spirit and it started off bad to begin with. First learned that you can't carry on a bag without a $55 per leg fee adding 50% more to the trip. We decided to check one bag instead at a cost of $40 per leg but then Spirit considers over 40 Lbs overweight instead of 50 like other airlines so another $30 for overweight per leg for an extra $140 for the trip. Then soft drinks are $3 everything costs more. I will say the flight crew did a great job when there was a heart attack on our flight and they attended to him with great care. Then our flight back was cancelled due to the Hurricane but no other airline had to cancel that far out from the hurricane actually hitting. It seems Spirit couldn't get flights to Chicago with nothing to do with Atlanta. In fact we ended up driving all the way back to Atlanta only to see Delta and other airlines landing at the airport 11 hours later. Only Spirit wouldn't fly in more than a day before it effected the area. They did at least refund most of my money. I'll just never fly them again.
Pros: The flight down was fine. The plane seemed new and well-appointed. Boarding and staff were fine.
Cons: My return flight was affected by Hurricane Irma. Spirit's first response was understandable under the circumstances, and I felt that they handled it as well as could be expected. They canceled my flight, notifying me about 8 hours prior to the flight, and automatically booked me for a new one for the next day. However, when I arrived for that flight, they cancelled after I was already checked in. The lack of prior notification -- and the fact that it was now two days after the tropical storm -- made me think that this was poorly handled. At that point, I bought a ticket on another airline. Spirit emailed me two $50 vouchers with an apology, which I appreciate, but I plan to contact them for a refund.
Cons: Flight was 2 1/2 hours late. Big front seats only barely bigger than regular seats. Flight attendants were more like salesmen - pushing the spirit credit card. Flight attendant very brisk as I initially sat down. I wanted to get something from my bag before stowing it in the Compartment above me. She literally took it out of my hands and said I couldn't have the bag out. The plane was still boarding, I was standing in front of my seat, not in the aisle, so passengers could continue to pass by. Very rude.
Cons: Flight departed early leaving me and several other passengers behind. Luckily they were able to put us on next available flight but it wasn't for another 5 hours (they even tried to charge for their error but eventually gave in after the line of angry customers that had also missed their flight). Then that flight was delayed 2 hours. Didn't get into Atlanta until 2:30 am!! Plus $50+ baggage fee each way. Low cost ticket ended up costing me more once I factored in time and money lost. I'll be sure to take my next flight on a more reliable airline.
Cons: They delayed the flight by 5 hours and flew in early so 20 of us missed that later flight, even though we received an email it was coming in on time moments after it left. I had to cancel and fly with Delta. The next dayI had to go to retrieve my suitcase from Fort Lsuderdale. I ended up flying into West Palm Beach. I will never fly Spirit for any money ever again. The hidden costs are ridiculous. I had no choice but to buy a seat because there are no free seats. That flight costed more than double the original cost.
Cons: Everything that Spirit has done has been mediocre. I bought a ticket for my employee to fly to New Orleans and he showed up at the kiosk 40 minutes before the flight and was not able to get on so I had to pay $15 to reschedule for today and he showed up at the same time and still they said that their computers were down and they couldn't check anybody in and there's multiple people angry that they're boarding passes want working and so now we have to figure out how he can get to New Orleans and actually make it there. It'll be three days of not being able to get there because of spirits unethical and subpar customer service. I will never choose to fly Spirit again after this
Pros: Staff gave me a refund for return flight& baggage fee
Cons: I was supposed to depart at 10 pm. Flight was delayed twice via email & again once I arrived at the airport to 1:40 am. Around 1 am, the flight was cancelled. There was almost an angry & very immature mob at the gate desk for flight rebooking or refunds. There were few flights for the following evening, which sold out quickly; then rebooking were for the day after that. They did not offer to cover any hotel arrangements. The staff handled it pretty well, but it made my wait to get a refund even longer. I had to find a rental car to drive overnight from Orlando to Atlanta. I finally got home at 10:30 am.
Pros: Fast boarding.
Cons: The airline didn't allow me to print my boarding pass until 8:30 pm on the night before my scheduled 8:38 am departure. At that time the fliglht departure time was delayed. In the morning the flight was delayed again. Fortunately I had a three hour layover in Atlanta, so the delays only meant less of a layover. The seats were uncomfortable. It was a clear day without many clouds, but somehow the pilots on both of my flights weren't able to hold the planes steady during the takeoffs, climbing to altitude, and approaches for landings. The planes were wobbling a lot---like they were no longer on smooth automatic pilot.
Pros: The price
Cons: The experience felt a bit chaotic and impersonal. It's a bit stressful to manage all the extra costs as well. I tend to enjoy flying but I mostly just wanted to get this experience over with. Spirit gets you from point A to point B, safely but there's nothing enjoyable about it. Also, on the flight back we waited on the runway almost 45 minutes for an open terminal. We were about 30 minutes early but that wouldn't explain the terminal opening up 15 mins after our expected arrival time. However, I don't know if this was Spirit's fault or the airport's.
Cons: Spirit airlines cancelled my return flight along with nine other flights that morning. Their were hundreds of passengers left stranded and had to fend for themselves to figure out away to get home. The majority had to spend anywhere from $400-$1000 on a one way ticket back on an alternate airline. Definitely my worst experience yet. Customer service was rude and it took five hours standing in line to talk to someone at the airport. I ended up having to fly to a different city and drive to an a half hours in the other direction to get my car that was at the airport I flew out of originally. Never Fly Spirit Airlines no matter how cheap the flight is. You'll end up paying a lot more in the long run when they cancel your flight. This airline will be out of business in less than a year. I guarantee it!
Cons: We were over 1 hour late getting to Orlando as there was a passenger who was on the plane in stand by . Spirit overbooked the flight and they down 45 minutes trying to resolve the issue. I was suppose to get to Orlando at 10:30 . I got to Orlando at 12;30 . I had to be up and ready at 6:00 . It took me 45 minutes to get a ride. This past Thursday I was suppose to fly spirit to New Orleans . The security people search me for around 40 minutes . The plane was still at the tarmac however the spirt person had closed the ramp and would not let me on the plane . The plane set there for additional 25 minutes . I drove to New Orleans for 7 hours for a meeting. I will never , ever fly spirit again .
Pros: This flight was canceled because the AC didn't work. I rescheduled for the next day (after being on hold for at least 20 min), but was almost charged a rescheduling fee of more than $100. I am disappointed to be away from home still, but am more concerned with how disorganized they were during this process. It took them hours to decide to cancel the flight, and once they did still more time to clarify where people should go and what the next steps should be. People were left in a line of at least 100 people, but only attended to 2 at a time. No one was directed to call Spirit, even though it would obviously be the most efficient way to get the line moving. Yes, machinery goes wrong, but this should not get in the way of customer service.
Pros: Flight was on time
Cons: Staff was okay. Airline charges $65-100 for a CARRY ON. Most ridiculous price I have ever heard off. I had a backpack as I was pre-warn by an employee before I left for the airport. One poor lady had a purse and her laptop bag and they told her they would have to charge her 65 dollars. You will be chargered to print out your boarding pass and will only allow you to check in online and print boarding pass if you sign up for their site and promotions. This airline makes it blantanly obvious they are all about the profit.
Pros: That I arrived to my destination safely
Cons: Checkin was horrible, ridiculous lines, no one explaining where to go, checkin machines were down, no tsa prescreen, excessive fees for everything including check in, boarding passes, carry on luggage, seat assignment, pretzels, most importantly, my flight was delayed by over 3 hours and no explanation was provided as to why. Then once my flight arrived in atl, it selected the fartherest gate to deplane and worth the airport train out of service, all passengers were required to walk over 5 miles to get to baggage claim. Since we were the last plane to arrive to the airport (2:40 a.m.) I felt they could have gotten is a closer gate. Every time I fly Spirit something has always happened with the flight i.e. delayed, canceled, gate change at last minute ect.) And no one ever apologises for the inconvenience. The closest I've ever obtained is for this flight in the form of an email with a $50 voucher of my next flight with them which I will never use bc I will never fly Spirit again.
Pros: The flight was on time. The price was great. The seats & leg room were decent.
Cons: It was okay. The person next to me wore a very heavy perfume & I have an allergy which gave me a migraine. The flight attendant wouldn't let me move to an empty seat. She appeared to think that I wanted to move because the person next to me was a larger person. I was clear that the size of the person next to me had nothing to do with it. So I spent the entire flight covering my nose to minimize the effect, in pain, nauseated & clearly making the larger person next to me feel bad. All could have been avoided by allowing me to move to an empty seat
Pros: I liked the price of the ticket. It was a great deal for a relatively short flight from New Orleans to Atlanta. I liked that you knew up front what was and was not covered by the ticket price. There was actually better leg room than I thought there would be.
Cons: The seats seemed smaller than most airlines' coach seats. The seats were also a little harder with what seemed like a thin cushion. It was not possible to put a magazine or bottle of water in any kind of holder on the back of the seat immediately in front of me b/c there were only elastic cords holding the safety cards and other airline items in the cords (and no bottle or water or magazine could be put in that). I wanted to go back in after I printed my boarding pass so that I could add a bag, but was not able to do that; I understand why that was the case. I only wish I had realized before the last minute to leave for the airport that I was going to need to pay for a bag if I wanted to bring more items with me. The flight was delayed at least 30 minutes so that a light bulb could be changed on a piece of equipment in the cockpit.
Pros: The cost is excellent & staff was very friendly.
Cons: Lack of communication. When printing out boarding pass, it flashed the flight was delayed @ 90 min, which I thought was weird. Just thought I'd check in later. When I called TSA in Kansas City I was told the same. So when I arrived at the airport they were announcing thaty flight was boarding, I went to baggage counter and was told I had to take my case on the plane, TSA security told me to take it to baggage counter. I told TSA I'd already been there, the 2 of them start arguing back and forth about my bag, if they would have taken my bag when I 1st went to turn it in, it would have been on the plane with me. However because they'd called final boarding, all my stuff got left in Kansas City. I've already called the airline to see if my bag made it to Vegas or not but haven't found out yet. As they have nt called me back. Oh the man in front of me was on my same flight & how nag made it on the plane. Extremely annoying for this to happen when it could've ALL been avoided as there was no one else behind me.
Pros: While I appreciate the cheaper price point for the flight, it reminds me a lot like a doctor with no bedside manner. Sure you need the service and sure you need an operation, but he could careless about how you feel. You are not his main priority. Spirit Airlines is a militant first-order type that sees its money-paying customer as a means to an end. 2 contrasting points of view: Delta V. Spirit One time I flew on a Delta flight that was late arrive to the gate by 30 minutes. The gate attendants wheel a giant cart out full of snacks, soda, and the like. They announced the situation and gave us all the opportunity to have as many snacks as we wanted. This past flight I flew on Spirit. At both Baltimore and Atlanta the gate attendants didn't give us any clue about our flights until it had arrived. Our first flight was delayed by 1 hours. Then 2 hours. Then an hour before the flight, I got an email that said it would be on time. Thankfully the email also had the gate number because Spirit obviously won't even spring for a working screen at their gate. We moved to the right gate to find they didn't even have a screen with any information. The flight back from Atlanta was pretty much the same, except they had a working screen (which is a plus.) Our flight was delayed and didn't arrive until our departure time. The gate attendant never told us this. We understood it was late because we could see no plane at the gate.
Cons: The cheaper price point.
Pros: The seating and the Captain of the plane
Cons: I ended up spending another $600 to get home from Vegas with another airline July 18th 2016. The manager at the gate in Vegas his name was "Omaha" did absolutely nothing to help me get home what made the experience even worse the next flight was a connecting flight that was sold out so they tried to fly me to Detroit where I would have been stuck til the next day and they didn't care about me having to work the next day. I also payed the extra $52 baggage fee with Spirit leaving Vegas but that needs to be refunded as well as my flight that was previously paid for that I take. Overall because of the unhelpful employees I had to spend an extra $600 to fly with another airline to make it home that day and I also pay $52 baggage fee with Spirit that I didn't even use that needs to be refunded.
Pros: The crew was relatively nice and patient about peoples issues/problems. The tickets were cheap and literally you get what you pay for.
Cons: The thing about a cheap airline is that, sure it might not be the most comfortable flight, but at least it'll get you from point A to point B, right? Well with all the delay problems, I began to doubt that was possible. 1. They overbooked the flight, which they do on all flights apparently. It doesn't make any sense that if I or anyone else bought their tickets weeks in advance, that we need to wait on those who bought tickets last minute for an ALREADY FULL FLIGHT, and see if someone would give up seats for them. Its not the last minute customers fault and its not the early buyers fault, its Spirit's fault for overbooking their flights. If I was a waiter at an Italian restaurant, and I sold out of all the lasagna dishes, you wouldn't expect me to take in more orders for lasagna and ask other tables if they would give up their lasagna for the next table over! If you sold all of you seats, say the flight isn't available. 2. Last minute "flight delays" We were all buckled in and we were about to leave our gate. All of a sudden we stopped and the pilot came over the intercom. He told us that we were delayed because "we had to pick up company cargo to bring to Atlanta", which wouldn't have been bad if it wasn't at the last minute! We waited 5 minutes, 10 minutes, etc. About 50 minutes later we finally heard back from the pilot saying that we were waiting on another plane to bring in that cargo! Everyone around me was in agreement that we should've either left without getting the cargo or waited off of the plane before we boarded. Analogy time! If we were at that same Italian restaurant and you were about to leave from you table since you paid for your check, and I stopped you and said that you had to vacuum under/around your table before you left. You agreed to it, but I told you the vacuum was in another restaurant and you had to wait for it to be delivered to our restaurant. If it wasn't originally meant to be on our flight, don't delay the flight to get it on there. I'll save you the time and tell you that there were extra delays getting off of the plane, so if you were needing to rush to connect to a flight, then you weren't going to make it. (telling everyone to sit down when you already told them to stand, flight attendants leaving the plane first, etc). If you chose to still fly Spirit, only have a carry on and BUY THE $10 FLIGHT INSURANCE. If your flight leaves on time and you don't have any connecting flights, maybe you can risk it for the price, otherwise spend the $20 more to fly on another airline!
Pros: I liked that I never flew with this airline.
Cons: My flight that was supposed to be only two hours from Baltimore to Atlanta never happened. Upon arrival to check my bag, a mere twenty minutes after receiving an "on time" email from the airline, they canceled the flight. Not delayed, straight up canceled it. The next flight offered to me would be two days later arriving late Saturday night and with a layover. Their customer service was terrible, no one cared that they were putting so many people out from families to single travelers. It was nuts. I eventually got a refund and flew out the next day on a different airline, vowing to never book with Spirit again.
Pros: The crew and the airport staff was amazing!
Cons: The horrible baggage add process. It took me a total of 6 hours to add a bag to reservation. 3 calls to customer service and hours on their broken site trying to add baggage. I finally escalated to a supervisor who said (after speaking with other representives who told me something was wrong with my browser) that I couldn't add bags to a reservation that had already been checked into. She unchecked me and I was able to add the baggage for a very large fee. Kayak- I do all my business with you but if you continue to do business with Spirit and not Southwest, I will use other sources.
Cons: Flight was cancelled, due to maintenance issue. spent all day in the airport, flight was scheduled to leave at 10am found out at. 3pm that is was cancelled, staff was very rude, gave us a card to call spirit to rebook. When called the agent couldn't help for an hr due to a system update and asked me to call back in a hr and to keep trying number. No one in the airport was willing or able to help to rebook. Conflicting information was given by the gate, check in desk and the agent on the phone. We received a $7 food voucher after waiting inline 2 hrs for it. And the only options they offered; was to fly to another airport with an 8 hr layover after being in the airport 12 hrs already and catch another flight at 7am. Or to wait two days to get a flight out of ATL. Worst part was the customer service and rude staff. I won't be flying with spirit in the future. Employees stood around instead of helping and had bad attitudes. And no clue as to flight info, or plane status to keep us updated.
Pros: I almost swore off Spirit a few years ago, after terrible customer service and unclean planes etc. This trip has made me reconsider. The crew was the best asset. They were entertaining, so pleasant, joking and engaging with customers all while being professional and efficient. Better service than the "premier" airlines that I have recently flown. We were more inclined to order drinks and food onboard because we were in good spirits and felt that we didn't need to wait until touchdown to allow vacation to begin. Thank you for a great experience
Pros: I like getting out of the airport and vowing to never fly Spirit again.
Cons: Spirit's computer system had an "error" which marked me as a security risk. I had to go through intensive security screening TWICE. I was given a hand written ticket that was not honored at the gate stating their computer error has blocked me from flying. With this status I was unable to take my flight or rebook one. Luckily I got a full refund. Definately not worth the hassle and airport drama I will NEVER fly this airline again. I feel sorry for their employees who have to deal with such a shitty system.
Cons: We had got stuck in traffic on the way to O'hare yet still arrived MORE than 45 minutes before our flight, but the Spirit airlines crew did not even give us the opportunity to ATTEMPT to check in to get our boarding passes. We missed our flight and are now out all of the money we had spent to go enjoy our first wedding anniversary together. This is unacceptable... While I understand that traffic issues fall outside of the airline's responsibility - SHOWING EMPATHY toward our situation could have made things easier, but they didn't - just very cold, non-customer service friendly, garbage. Perhaps if the Spirit airlines team was better at checking people in at the terminal, instead of having a 'who cares' mentality and allowing a 35 person line to be AT A STAND STILL, perhaps we could have made the plane, and I currently could have been writing an amazing review in Florida right now, but I'm not. I am in Indiana, trying to fight with the airline, the travel insurance agency, and others trying to re-coop my losses. this was an overall terrible experience, and I feel like a fool even attempting to try doing this. By all means feel free to contact me to discuss my frustration in person Sean Warren
Cons: No TSA pre-check, $55 fee for a carry on, crowded seating - felt like I was taking a bus. Would rather pay full price for another airline
Pros: Brand new plane, very clean. I didnt pay for any extras, so the crew didn't really do much for me, but they were friendly. Flight arrived in ATL a bit earlier than expected.
Cons: Arrived two hours before the flight and we are lucky that we did as the Spirit airline counters for checking bags at the time of this trip were a disaster. There were what seemed to be at least a couple of hundred people in line. The line had to be split into 4 areas just to give people room to move around in Terminal 4 of FLL airport. The line extended outside of the airport and was blocking the valet parking for the entire terminal. We were asked to move to a new area about 4 times and didn't make it to the counter to check our bag for at least an hour. We were very lucky to even make it to the flight on time. Upon arrival, we were unable to leave plane for at least 15 minutes. (Most likely ATL airport problem, but I'm not sure)
Pros: After a Spirit Airline computer malfunction rendered us hostage (unable to leave the plane) for 4 hours, the passengers were then asked to purchase snacks and beverages. The ac /light/help button panels were falling apart, some partially dangling from the ceiling.
Cons: Spirit Airlines lacks customer service and empathy. The flight attendants that I made contact with were the absolute worst in the industry, and I can't believe they consider themselves to be "professionals". Dena, an attendant with a very unkempt appearance, did not want to be bothered by any of the passengers, and made this very clear by barking orders at anyone who may have asked her a question. I decided to call Spirit Airlines while we were stuck on the tarmac, and quickly found out why Spirit offers the "cheapest" flights. Spirit does not accept any negative feedback; There is no method of relaying a poor customer experience. As Sam from "customer service" told me, "we do not accept complaints. . . You may submit them through the spirit website. . . Someone may or may not get back with you". This is not the way a business should operate.
Airlines flying from Kansas City to Atlanta have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kansas City to Atlanta
Masks required on board, masks provided on flights from Kansas City to Atlanta
Social distancing seating
Middle seats unavailable to book on flights from Kansas City to Atlanta
Testing for antibodies, testing for symptoms for flights from Kansas City to Atlanta
Waiving of change fees. Search flexible flights from Kansas City to Atlanta
Kansas City (MCI)United States
Atlanta (ATL)United States