The crew was great and attentive.
I'm not sure why we needed to bus to the plane at LAX but it caused and over 1 hour delay for take off.
Economy seats were comfy.
Food was terrible! Literally inedible.
The wide selection of free movies and TV shows. The food is tasty!
Our first flight to LAX was delayed by 7 hours so we spent the day in Sydney airport, spending more money on meals that hadn’t been planned. Because of the delay, we missed our connecting flight from LAX to JFK. The flight we were re-booked on was also delayed for mechanical/paperwork issues so we arrived back home in NYC 8 hours later than originally scheduled. This caused us to spend more money on a taxi since it was too late to take public transportation. it also made it difficult to settle back in at home because both my husband and I had to get up early for work the next day and we missed several hours of unpacking and cooking time we would have had had our flight not been delayed.
Very friendly and attentive crew. Varied entertainment options, including a selection of Australian films. Good food!
Cramped seats. There is no need for air travel to be so miserable in terms of legroom.
Crew, food and entertainment were good.
Still cramped esp when front seat reclines. Seats are very uncomfortable by end of flight.
Difficultly making pre flight seating arrangements and checking in. Food was terrible compared to other airline food standards. Service was not friendly compared to prior virgin flights.
Our luggage was left in LA. Hoping to get it tomorrow.
Wonderful experience from check in, to inflight crew and quickness of receiving bags. Would fly with Virgin Australia anytime.
Flight canceled after luggage gone spent bight hotel arrive later than they said next day and missed connecting
In Sydney spent another night in hotel missed fathers 87th birthday. Promised no fees to change return ticket told it was in file and to just call the was no record of that promise when I called overall horrible experience
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|Flights Arrive in||Auckland Intl|
|Flights Depart from||Kansas City|
|Airlines||Qantas Airways, Virgin Australia|