The plug in for my charger didn’t work and on my return flight back home the passenger in the window seat got up seven times
From Las Vegas to Boise all went well. However, our flight was delayed in Boise and I missed my connecting flight from Seattle to Pasco. Moreover, the last flight to Pasco was full and I was booked on the 11:30 flight Sunday and given a hotel accommodation. However, I was scheduled to deliver the Sunday morning service at my church and needed to arrive no later than 10:00. Therefore, I booked a Delta flight scheduled to arrive in Pasco at 23:09. My piece of luggage checked in Las Vegas arrived in Pasco earlier today. I waited at the airport for over an hour last night to speak with an Alaska agent to no avail. I went back after church this morning in search of my piece of luggage and it could not be located. After waiting for 40 minutes to speak to the agent authorized to take my claim, he announced that he was closing the counter to assist on the flight line but not before providing me with a telephone number that would help me with filing my claim. Before I was able to make the call (due to other factors) I received a call from Alaska agent informing me that my luggage had just arrived and I am now waiting for it to be delivered. I deliberately took the more complicated route home to ensure that I would be home in plenty of time to prepare for myself for the Sunday service and accommodate my relatives’ needs. I believe the airport is undermanned given the number of flights coming in and going out. It was fiasco last night with three flights waiting for luggage and another flight landing within minutes. Today’s problems stemmed from a lack of cross training and a serious amount of cargo/baggage going out and too few people scheduled to cover.
The boarding was quick, but the cabin was uncomfortable and I got stuck in the galley while the flight attendants handed out drinks after using the lavatory.
Ease of reservations, confirmation. Cramped seating, very, very uncomfortable! Claustrophobic.
Dropping off tagged bags was a nightmare. There was one agent and three baggage crew helping to grab bags. We stood in line for 40 minutes while the agent, presumably, helped customers with other needs (and we were towards the front of the line which was no less than 50-75 people long) before a random guy came up and asked if we could just bring our luggage up to the baggage crew if it was tagged and they said yes to bring it up. The guy told him that ALL these people are simply waiting to drop their tagged bags. Some communication would have been good. All that needed to happen was for one of those baggage people (or the agent) to let the line know if your bags are tagged, simply bring them up to a baggage handler over at the side.
Everything was fine, although I expected to be given a light snack, like other airlines do, but that didn't happen. Nothing at all.
Overall it was a good flight. No issues. Alaska Airlines is always my first choice.
Flight left on time and arrived early. No issues, no problems overall a good flight.
It was all good until they had a mishandling issue with a couple of our bags but overall it was fine and we got the bags eventually
Having a pre-order meal available for the return flight
Our flight was delayed by over 4 hours due to a maintenance issue. They announced a new plane was on the way. We were given a $12 food voucher ( airport food is quite expensive You can’t even by a water and a small snack for 12:00. 4 hours later we boarded and landed in Atlanta at 10:20 ish pm. Of course we missed our connection and we were given a hotel voucher and another food voucher ! We didn’t make it home until 11:00 the next day ! Unacceptable
Not really a “Delta” problem but worth mentioning: Boarding was a difficult process. TSA seemed understaffed and Pre-Check took longer than regular TSA. The supervisor was frazzled and yelled at travelers. Once through TSA, we had to put our carry-ons through another x-ray machine. Then queue up to board with both boarding pass and ID. Then, when we got to the stairs on the tarmac, we had to show our boarding pass again. Maybe this is just normal for Kona since the terminal is outdoors (but still a “secured” area).
Checkin was good, fllight ws good. Onlly complaint is lack of foot on 6 hour flight from Seattle to Boston. Snacks were flimsy - chips and cookies. could have offered something more substantial for such a long flight. I know you can buy food in airport but for the price you pay for a ticket, they should step up for the passengers.
Flight was delayed, we could have been notified earlier and in a consistent manner. App was not refreshing for another passenger to get the latest flight status. We could have stayed and waited at the hotel instead of waiting at the airport had we known the flight was going to delayed for more than 5 hours. The toilet is too tight, and needs to be cleaned more frequently (every hour). The entertainment screen froze, the touch screen not responding to touch. We were upgraded to comfort, it is more comfortable than regular economy seats.
It was fine. 55 minute flight. No snacks or beverage service offered. Boarding went smoothly and my walker was waiting for me on the jet way.
My flight was cencaled due with the bad weather on Sunday the crew was poorly mistaken my luggage supposed depart with my flight instead I didn’t have my luggage for almost 3 days the website is poorly respond to my complain until I have someone to do it my connection smooth their not even respon or email me even the have my luggage
Delta has too many delays now days. It is 1:06 am now. I was supposed to land in Norfolk at 10:30 pm. I got re-booked through Detroit and I’m still in Detroit. I hope to be landed in Norfolk by 3am. I’ve been in airports for 12 hours as of right now. There is a weather delay now but most delays lately have been maintenance.
This is the first time I've been disappointed with Delta. I was called by Delta to see if I would volunteer to change flights since my original flight home was overbooked. I accepted. The modified booking only provided me a 35 minute layover - when you subtract the fact that boarding closes for a flight 15 minutes early, that gave me 20 minutes to run for one end of the airport to the other. I barely made it. On the 2.5 hour flight to Tampa, the crew repeatedly let us know over the intercom that they cannot serve drinks or snacks due to safety/turbulence. I would have accepted this reason if they did not CONTINUALLY SERVE DRINKS AND COOKED FOOD to First class. If safety is the excuse then the entire plane should be strapped in for safety. On top of this the air conditioning vents were not working correctly and the plane was uncomfortably warm. I love Delta and am a loyal Delta traveler, and I have never had an experience like this. I don't know if there's a disconnect between availability among third-party sites like KAYAK and the airlines or what, but when overbooking causes issues like this for travelers it should be reviewed and changes to the booking process should be made. I blame BOTH KAYAK and Delta for this terrible experience.
A regional sized plane was used for a cross country flight with no overhead bin space. I had to "pink check" my laptop and my medications. I was NOT pleased!!!!
I always fly with Delta. My friends tell me their horror stories of flying with other airlines. I just smile and say, “You should fly Delta”
The flight was delayed by a hour and I wish they had communicated it sooner. No issues on the plane, it did take a while for food to come.
Smooth and easy boarding, comfortable for the entire 5 hour flight, and the seat back entertainment was great! I appreciated all the features, from location info and maps, movies, the ability to connect with Bluetooth headphones, and good selection of movies. Food was good, normal airline snacks (I didn’t purchase anything)
Fine not above and beyond as I had a connection that was delayed due to maintenance
it was so bad. I tried to board my flight from vancouver to saskatoon. And to my surprise they did not board me cause the flight was changed and no email was send to me. and on my boarding pass which i got from seattle says different flight. I did not knew anyone from Vancouver, air canada crew was rude, i asked for today flight but they were rude and i had early morning dental appointment in saskatoon. I was so much in pain and my whole day is wasted today. and i suffered alot. They did provide me hotel but they did not provide me any food. I am really really disappointed first time had so bad experience with air canada. I may think twice to book it again. If i can get any reply or any composition that would be great. Thanks
leg space better than expected. two washrooms for one plane isn't enough.
The seats on this flight were almost roomy enough to be the basic amount needed for human existence. I think my favorite part of this flight was it landed at an A gate, which was the most palatial part of Sea-Tac I've ever seen - a massive improvement from the S gates.
Never happened, because of the first delayed flight I lost the connection and had to wait overnight and take two flights to reach my destination.
The flight was delayed, but other than that everything was fine.
Boarding was quick and efficient. My screen didn’t come on and everyone else had theirs working so a little bummer but it was a short flight!
They makes us feel confident on the flight. There was no any cancelation and they are really helpful with us.
