Find Cheap Flights from Kansas City to Philadelphia (MCI - PHL)

I will never fly frontier again.

Couldn't move the seat back at all. Couldn't sleep.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

not much

poor customer service overall. On return trip, required to pay a "carry on bag fee" of $45 which is nearly double what most airlines charge to check a bag. was a total surprise charge, as we were not charged on the trip out. Return trip - sat on runway for 40 minutes before take off. Made up some time in the air. Upon arrival, sat again for > 30 min before a gate opened. dreadful. Didn't offer beverages without a charge - had to ask if you wanted water (not offered). Purchase snack menu items - very poor selection.

Base ticket price couldn't have gotten any lower. Got us from point A to point B and made up the late time in flight.

Expensive for baggage, even more for carryon. People screaming over the carryon policy, having to be escorted away be security. Not even a cup of water is free on the plane--soda, any snacks etc all have fees as does choosing a seat. And those seats couldn't be more uncomfortable if you tried. Baggage claim took an hour.

Great. ...

Friendly and responsive staff from the check-in to flight attendant. Plane was super clean and very comfortable. We even landed 40 minute early!

Found out at the gate that checking my carry on would be $30 and taking it on board would be $40. Seemed a little odd, but did speed up boarding with so many people not having carry on.

It flew fine.

Worst seats ever in a plane. Didn't even offer water, without our asking.Charge for even carry on is short sighted, leaves bad taste before flying.

Nothing.

I was unable to board my flight because the individual attending the desk for check-in left more than 45 minutes before the flight. I was unable to get my boarding pass and in addition, could not check in my bag as I paid for it. I was forced to purchase a flight double the price on a different airline in order to make it back to NYC in time for my interview the next morning. I am absolutely horrified at my experience -- I am a recent graduate in the process of looking for a job and should not have had such a horrible flying experience. I would like a refund.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase