suitcase was busted up on the bottom totally missing 1 wheel
Waiting. But not West Jet:s fault.Winfy in LGA. Snow on the ground in YYZ.
Staff was kind and courteous. Entertainment system had lots of video options.
Both flights were delayed. Needed to use own device to access in-flight entertainment. Charger was in packed bag and phone was low on juice so only got to watch for 15 minutes.
I was traveling with my 11 month old daughter and everyone went out of their way to assist us and I didn't feel like a burden to them. When she was sleeping on my lap during the flight they even brought me my meal in portions so I didn't have a huge tray to balance over my baby.
Everything was great
Delayed flight and disorganized boarding in Kingston made it a bit frustrating.
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