Find Cheap Flights from Klagenfurt to New York (KLU - NYC)

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

staff very friendly

Ethiopian Airlines need to get themselves better organised for how they line people up for boarding and make it clearer in the airport where people need to go and when; we headed to the gate waaaaay too early; very uncomfortable seating at gate 1 area. Where are the movie screens for such a long flight???? 6 1/2 hours of a screaming baby makes for a very uncomfortable journey - also TURN OFF the lights sooner; when people are leaving at 1am; they aren't worried about seeing inside the cabin; they want to be sleeping!!!!

The flight was simply fantastic

The flight was on time. The flight crew was amazing. The overall experience was exceptional. I recommend this service to anyone who's traveling.

Everything

Nothing

I was bumped up to Premium Economy, which resulted in a much more comfortable flight than Economy. The crew was nice.

Entertainment choices did not include newer movies. Too many older movies that had already been watched prior to this flight.

Everything

Being on time

No pillows,only carb food

Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)

Transit time through Vienna was particularly frustrating.

Everything is great,will fly more with u people

Plane left on time and arrived on time Crew worked hard

Main issue: It was extremely cold in the plane the entire flight! Minor issue: entertainment computer did not work

Crew friendliness, flight quality

seat discomfort

Ground crew was very helpful. Nothing remarkable about the flight

Flight was late. This made the connection in Vienna very stressful

Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution

When checking in for my flight in Stockholm, there was no option to pay for the luggage that I had. I assumed that I had an Economy Light ticket, which requires €15 to be paid early (during online check in) or €30 to be paid at the airport. Because their system wouldn't let me check in my bag, I was forced to pay €30 at the airport. No one there would listen to my issue. The woman taking my payment at the airport pretended not to speak English, which was a total lie (the second person in front of me was English, and she spine perfectly). I tried emailing the Austrian Air customer help group, and they basically said tough noogies. They emailed me back several times saying it wasn't their problem.