An efficient supervisor facilitated boarding & bag stowage overhead. She also facilitated transit of passengers to the rest rooms during meals service. Loose meal tray holders from seat backs.
Mumbai Airport needs longer and more people movers. Jetways are too steep for egress. One walks for 10 mins before reaching a rest room. At boarding the gate staff makes no advance announcements for passengers to board by Zones 1,2,3,4. The back of the line extends so far in to the hall that passengers are in a crowd at the gate too late to understand and remain standing in a crowd at the entrance.
Lufthansa inflight hospitality is exemplary
Mostly Professional. Meals good. Smooth takeoffs and landings. Staff very considerate of passengers going to the 'Head' during meals service.
Seats reclining mechanisms vary. Very inconvenient as it has a domino effect on those that do not work. Window shades sticky, Announcements unclear - our rolling accents Service of meals very slow. Can improve efficiency. Steep Jetways make egress very slow but understand that's an airport problem yet buses are faster from rear exit
Vegetarian food was so bad
Was pleasantly surprised to see a 747.
Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding.
Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!
Excellent service. Excellent quality of food.
Flight was on time
Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought
Very nice staff.
Lack of diversity with the area crew. It would be good to have some Black area crew staff.
New York John F Kennedy Intl (JFK) United States
|Flights Arrive in||New York John F Kennedy Intl|
|Flights Depart from||Kolkata Netaji S. Chandra|
|Airlines||Jet Airways, Qatar Airways|
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