Excellent service from staff at the gate as well as flight attendants on board. Seats had more room than many other airlines and if they were just a little better cushioned they would have been perfect.
Everything was great, your crew is always very pleasant. Your airplanes are always so cold though.
They cancelled like the flight at midnight, seven hours before the departure. Terrible.
The vibe and energy of the Alaska staff on ground in Redmond is some of the best we’ve seen!
All flights were on time. No crowded and had empty seats. All flight attendents were great.
Awesome. Great flight. Super nice people and I like the extra space
Seattle airport is a mess. New bag tag system has potential, but you need more signage to guide passengers through the process as to where to go next. Told to go in one direction and then met with a very rude agent when we did. He blamed his attitude on all the folks flying over labor day that were paying his salary. Gate area for D3 is a mess compared to the North terminal. Overall Alaska is number 1 in my book.
This time it is good, no delay and right on time
Agent boarding us in San Diego lectured me on showing up on time for the flight, and said that if I had been three minutes later, he would have denied myself and my wife boarding. Our trusted traveler numbers were not in the system, even though I entered them when I bought the tickets. Our food orders were not in the system, even though I entered them prior to the flight. My wife requires a wheelchair, and that was delayed on both flights.
Unfortunately 4 hour 40 minute delay because of airport then one hour into flight diverted back to Kona elderly man on plane got heart attack trying to get home some how
Connecting flight is on time and boarding was a breeze!
Very smooth checking in our luggage with a super pleasant SW agent. I enjoyed a fun entertaining movie.
First time traveling on Southwest since bag fees were implemented. Usual good service. Just more expensive now.
It was a perfect flight in all aspects! Both legs!
Boarding process, crew were good. But the seats were so uncomfortable that was all I could focus on. I literally had to sit forward so that all 3 of us could fit in row. I will try to avoid Southwest in the future for any flights over 60 minutes.
Great flight, 47 passengers on a 180 seat plane. Stewardess was pleasant and cheerful.
Great experience flying Southwest. The crew was really kind and helpful, and very friendly with our toddler.
Plane late from DC to Austin 30 minutes. Crew made up much of the time enroute to San Diego.
Fine, but how to board on SW versus othrr airlines, is just lame. Goood staff though and all was solid otherwise.
Was as expected. Crowed planes. Too many carryons delaying takeoff. But the ride only took an hour and saved me a lot of time SFO is a not a great airport.
The crew was EXTREMELY helpful And sweet and the flight was smooth!
One hour waiting time after boarding, but arrived in time. I am satisfied
Flying with Hawaiian Airlines is a treat! They have the best crew, food and drinks! I’ve always enjoyed flying with Hawaiian Airlines and will continue to use them!
Amazing all female crew, including the pilot. Great flight attendants and smooth trip. Food was good. Boarding the plane from back to front would have made things significantly smoother. Took forever to wait for people to clear the alley. A little extra leg room would be nice also. Please thank your flight crew!
We decided to take our mom on vacation but we were worried how well she will do on the flight, she's a senior and required special accommodations such as transport chair since she can't stand for long periods. To our surprise my whole family was given priority boarding, my mom was given chair, we were not standing in line and were given seats in good area next to our mom. A+ experience!
I like that you have eliminated plastic cups, bottles and straws. The crew was conscientious about separating the used paper cups from the trash. This change to paper is a great move and makes me want to choose Alaska when I fly.
Attendants seemed un-engaged and indifferent when asked for assistance.
Overall it was a good flight. The thing I most appreciated was that you eliminated plastic cups and water bottles and stir sticks and had paper cups, wood stir sticks and cans. Plus, I saw that the airline staff were actually keeping the used paper cups separate and unfolding the used cardboard meal boxes and keeping those items separate from the trash. Good for them! This makes me want to support Alaska Airlines and fly Alaska again. Thank for taking this step in working to reduce single use plastics! Kudos!
Ok but why they need to sell the ear buds?
Alaskan has always been great. Unfortunately, going TO Cabo, on Hawaiian, was a nightmare. But Alaskan has always been great.