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Very good crew, enough space between seats, very good food! Captain of this plane was incredible, quietly and safe fly!

My flight was delayed on my way to Germany. Luckily I was able to contact the airline and rebook my connecting flight. Some other passengers, who didn’t rebook, missed their connection.

Excellent service. The crew goes above their way to make the customer comfortable.

I enjoyed my flight back with Lufthansa because the food was good, and the flight attendants were nice and helped you when you asked a question. The flight attendants always came around and asked if you needed anything which I liked a lot.

Delayed flight with no explanations; no jetway boarding so we had to stand on the tarmac in the cold rain. Baggage was lost.

I missed it , and waiting for next flight when writing.

Good with last minute upgrade Clt to Munich comfortable. Wish same offer had been there Mumbai to Munich

I would be good to have more lead time between connecting flights. On the way into the country, there is always about 2 hours between landing at Munich and takeoff to Berlin. When leaving to return to the States, there is always only 45 - 50 minutes between landing and takeoff. This very stressful and I have missed a connecting flight home before. All it takes is for the first flight to be delayed for any reason and then you have chaos.

The process of the baggage was pleasantly good but the seat comfort and the food quality was much lower than what we have experienced in year’s past. We consistently fly with Lufthansa but each year ticket costs increase and on oars service quality decreases.

We missed this connecting flight because of the very late arrival of the first flight. We’ve been stuck here in Munich for two days. Disgraceful!