Find Cheap Flights from Krakow J. Paul II Balice to New York (KRK - NYC)

Pros: punctuality of boarding and flight time

Cons: attitude of crew in business class: no sense of true hospitality

Pros: Face recognition was amazing

Cons: Too hot on plane

Pros: Crew was awesome

Cons: .

Pros: Flying with KLM is a pleasure

Pros: Flight attendants were fast and polite and helpful, more room for feet than other airlines, free meals. Sandwich was good, dinner so so.

Cons: Flight delayed boarding by one hour (not weather related).

Pros: Pleasant flight

Cons: Could not understand the English announcements. Need better audio quality or better grasp of English without foreign accent. Would have appreciated complimentary coffee and tea.

Pros: Nothing

Cons: It was a rip off. Surprise charges are unacceptable.

Pros: Friendly hostesses smooth flight

Cons: Why doesn’t business class get to board first ? Bus was too crowded and was mobbed with people pushing

Cons: The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order.

Pros: Friendly staff On time

Cons: Seats (legs)

Pros: The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport.

Cons: The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order.

Cons: I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions.

Pros: Cabin crew were very good. Very pleasant.

Cons: Unpacking wet clothes from one of my bags. It must have been left out in the rain for some time. I filed a separate complaint with Delta.

Pros: Boarded and left JFK on time and arrived 15 minutes early to Seattle. Love DELTA.

Pros: Food quality was above average (compared to Air France, for instance). On-board entertainment system offers a lot of movies or tv series, assuming it is in working order.

Cons: A negative point for the entertainment system is the variety of movies - all US based movies. Other airlines mix in foreign movies, Delta is squarely US centric. Also, the entertainment system didn't properly work until rebooted, but flight attendants could not be contacted to get this done timely (cannot call attendants through a non-functional screen). Another concern is the noise level of the cabin, but it's mostly due to passengers.

Pros: Excellent flight with efficient service. Flight was on time and friendly staff

Cons: Efficiency

Cons: 20 minutes late

Pros: Delta flights are usually on time and the staff is always polite and helpful

Cons: Both my departure and arrival flight were delayed and I was not please with delay.

Pros: Excellent crew.

Cons: Could not get the delta Wi-Fi to work. Also my seat nearphone jack was broken.

Pros: Better than average entertainment system for domestic flights.

Cons: Boarding done against logic: my seat was in the last 5 rows of the cabin and I was scheduled to board in the final group. When I got to my seat the first 30 rows were nearly fully, but the back of the plane was half empty. The whole time the gate agent was urging passengers to move faster through the aisle, but Delta should really rethink its boarding strategy. It shouldn't take 40 minutes to board a 757.

Cons: Transfer in Frankfurt was impossible on time. Had to rebook later flight

Cons: Food terrible

Pros: Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate.

Pros: The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent.

Cons: My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back.

Pros: Everything was on time and efficient.

Cons: I wasn’t able to fly because my passport was stolen

Pros: Boarding pricess

Cons: Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests.

Pros: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Cons: Head rest on Seats tilts slightly forward making long flight uncomfortable