It was normal flight
I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel.
everything went smoothly, no delays, boarding was easy and quick
Stupid and unbelievable rules
- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food
the comped hotel
Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.
The flight actually left.
Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)
Terrible service. Flight delayed (two hours).
Very friendly cabin crew made this trip pleasant and entertaining.
Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.
I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!
|Flights Arrive in||Philadelphia|
|Flights Depart from||Kuwait|
|Airlines||Qatar Airways, United|
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