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Kuwait Airways: Expert advice and recommendations

Expert travel writer Ramsey Qubein shares all you need to know before booking a flight with Kuwait Airways.
Ramsey Qubein
August 29, 2024

The national airline of Kuwait is a niche carrier that serves its home country well, and despite being one of the older airlines in the region, it has a hard time competing with the global Middle Eastern carriers in the neighborhood. There are several drawbacks to flying with Kuwait Airways, but for many, it is the perfect way to get to, from and through Kuwait.

Small, but growing fleet

With just over two dozen aircraft, the carrier’s route map is somewhat limited to serving other parts of the Middle East, Europe and Asia. Its New York JFK and Washington D.C. flights are the airline’s longest and are considered to be its flagship routes.

Its newest plane is the Airbus A330-800neo, which it uses in some of its longer sectors to Europe among other cities. I find this plane to be the most modern and appealing in its network, but it lacks a first class cabin. Only the Boeing 777s have a true first class cabin, which the airline calls Royal Class.

Its A330s have a first class, but it is more like business class on other airlines and misses some of the extra perks that the 777s offer. Luckily, these are only used on regional flights. The remaining A320neos just have business and economy class with recliner seats in the premium cabin.

A promising crystal ball for the airline is that it plans to nearly double its fleet to 50 planes, which will help it grow its route network and frequencies. The plan is to have a 50-50 split between widebody and narrowbody planes opening up plenty of new destinations.

This is a priority for the airline as it faces growing competition from low-cost airlines that are flooding the region with cheaper fares. I travel frequently for business, and the most valuable thing for me when choosing a flight is choice (whether that is time, type of aircraft, or loyalty program).

A dry airline

One of the first things I think of when chatting about Kuwait Airways with fellow travelers is that the carrier does not serve alcohol on its flights. This is in line with national regulations as a dry country. You cannot even check alcohol in luggage, which is an important thing to note for travelers connecting through Kuwait City in case you purchased alcohol duty-free from another international airport.

A pleasant, yet uncompetitive, onboard experience

This is still a full-service airline (despite no alcohol), and I find the meals served on board, in all cabins to be comparable to what you will get on other airlines. But, each time I have flown with Kuwait Airlines, the crew has varied between being quite friendly to indifferent so temper your expectations.

Perhaps the biggest disappointment is that its business and first class cabins are uncompetitive with other airlines in the region. First class seats have sliding doors for privacy, oodles of legroom and storage space for lie-flat seats, and tasty food. But, it’s missing the extra touches.

Inflight bedding and food quality are average, and the non-alcoholic beverage list is rather basic. I would appreciate them adding a few mocktails or creative juice concoctions to the list for some extra flair replacing a larger drink list. There is a little twinge of excitement though when they bring around Arabic coffee, dates and local sweets, my favorite!

Business class seats lie fully-flat on widebody flights, but the A320neos used on regional routes are only like cradled seats. These are just a bit more comfortable than what you would find on a domestic first class flight in the U.S. None of its business class seats have sliding doors for privacy, which is becoming increasingly common on many carriers like British Airways, Delta Air Lines and Qatar Airways.

First class is in a 1-2-1 layout, but most of its business class cabins require stepping over someone to reach the aisle from the window seat. Helpful tip: look for business class flights on the A330-800neo, which has 1-2-1 in business class. These have the most updated seats and the latest inflight technology.

While the airline does charge for some preferred seats in economy class, it also has several rows of seats that are free of charge. Word of advice: assign yourself a seat as soon as you can to avoid being randomly given one at check-in if the free seats are full. You could luck out, like I did, and score a better seat at the front of the plane, but you could also end up in the middle. Premium cabin passengers can reserve any seat for free.

Upgrades at a discount

A more affordable way to enjoy some extra comfort is the airline’s Just Upgrade program. Some key takeaways are that this is only available to its Oasis Club loyalty program members (I joined for free just to take advantage of the upgrade system) and that not all flights are eligible. Travelers can make a bid up to 12 hours before takeoff, and if approved, the upgraded seat is yours. It’s a win-win for everyone: the airline fills empty premium seats and curious travelers like me can travel more comfortably at a discount.

Some nice extras

Passengers willing to pay an extra fee can book meet and greet services to be whisked through security and immigration formalities to and from the aircraft door. Once onboard, all cabins have entertainment screens with a decent range of international movies and sitcoms. A good chunk of these are Arabic and Bollywood films. I think the airline could do a better job of providing more choices, and it is wise to download a few favorites on your own devices just in case.

The airline offers Wi-Fi service on board with fair pricing to access it the entire flight. Everyone can also connect for free to message others on their phone or via social apps.

Passengers paying most fares for business and first class can request a driver to pick them up from home to take them to the airport. You can even check in for the flight from home and have your bags taken straight to the plane. Unfortunately, this is not available for U.S. flights.

Loyalty program

Oasis Club is the airline’s frequent flier program, and it has various tiers of elite status with the perks growing the higher your membership tier. This is a great program for Kuwaitis or those who use the airline regularly. However, I would not recommend the program for Americans looking for out-sized value. Kuwait Airways does not belong to any global airline alliance and has virtually no partners on which to earn or redeem miles.

Airport experience for connecting passengers

If you’re connecting through Kuwait City, the airport experience is even more important. Luckily, the airport’s three terminals are modern with an array of restaurants and shops although I never delight in having to spend more than a few hours there.

There are several lounges in the terminal that provide respite from the crowds (believe me, there are a lot of people when many flights converge at the airport at once). They offer hot and cold buffets and non-alcoholic drinks.

Unfortunately, the bathrooms in all of the terminals are not up to international standards. This means that those with lounge access have yet another reason to be pleased by swiping their Priority Pass card, another associated credit card with access or a premium cabin boarding pass. When not busy, many of the lounges offer day passes for a fee.

My favorite venue is the Pearl Lounge in Terminal 5 because it is modern, bright and has a decent menu. Terminals 4 and 5 are the newest at the airport for now. The former is home to national carrier Kuwait Airways while the latter is used by low-cost carrier Jazeera Airways.

Most other airlines use Terminal 1 where there are many lounge choices (including another from Kuwait Airways for passengers departing from that terminal or using Priority Pass). If you do not have any form of lounge access, ask at reception if they are selling a day pass.

Value for money

When comparing prices between Kuwait Airways and other regional airlines, it is common to see the airline undercutting the competition, especially in premium cabins. With so many airlines in the Middle East offering more luxurious business and first class, Kuwait Airways can represent great value for money if you keep your expectations in check (especially for teetotalers).

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

August

High season

March

Cheapest flight

$245
Best time to beat the crowds but there is an average 22% increase in price.
Most popular time to fly and prices are also 12% lower on average.
Flight from Dubai to Manila

FAQs about flying with Kuwait Airways

  • What is Kuwait Airways' carry-on size allowance?

    On board Kuwait Airways flights, cabin baggage should not exceed 45in. If your hand luggage is bigger, the Kuwait Airways assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Kuwait Airways fly to?

    Kuwait Airways offers direct flights to 47 cities in 30 different countries. Dubai, Kuwait City, and Cairo are the most popular cities covered by Kuwait Airways.

  • What is Kuwait Airways’ primary hub?

    Kuwait Airways concentrates most of its flight operations in Kuwait City.

  • How does KAYAK find such low prices on Kuwait Airways flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Kuwait Airways.

  • When are Kuwait Airways plane tickets cheapest?

    Flight prices with Kuwait Airways will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Kuwait Airways is August, while the most expensive is March.

  • What’s the cheapest route that Kuwait Airways flies?

    In the last 72 hours, the cheapest route flown by Kuwait Airways found on KAYAK was from Riyadh to Kuwait City, with a price of $129 for a round-trip.

  • What are the most popular airports for Kuwait Airways flights to depart from?

  • Is Kuwait Airways part of an airline alliance?

    No, Kuwait Airways is not part of an airline alliance.

  • How many destinations does Kuwait Airways fly to?

    In total, Kuwait Airways flies to 48 destinations.

See more FAQs

Top tips for flying with Kuwait Airways

  • If you’re looking for the cheapest Kuwait Airways tickets, then try to fly from Dubai, where flights have been cheapest lately. The cheapest route from here available recently is to Manila, and cost $245.
  • The cheapest month for flights with Kuwait Airways is August, while the most expensive is generally March.

Kuwait Airways customer reviews

7.2
GoodBased on 328 verified guest reviews
7.4Comfort
7.4Boarding
6.5Entertainment
7.6Crew
6.6Food

Pros +
Cons -

Show reviews that mention
Traveler rating:
Sort by:
V
10.0 Wonderful
JFK-KWI
All
V
6.0 Okay
KWI-BOM
Food quality should be upgrade. Plastic spoons looks like not good as well as food quality not up to the mark.
V
8.0 Very good
KWI-JFK
Comfortable seats. Be aware there is no alcohol on this airline.
V
8.0 Very good
KWI-JFK
👌👍👏
F
10.0 Wonderful
CAN-KWI
highly recommended
V
10.0 Wonderful
DAC-KWI
🌺🙏
V
10.0 Wonderful
KWI-JFK
Cons:Thank to all staff
V
10.0 Wonderful
JFK-KWI
e ri
V
9.3 Wonderful
KWI-BOM
Pros:Crew was very good. Food was good. Flight arrived earlier
Cons:Boarding was not done via aero bridge and we had to use the bus adding to some discomfort and no special order for elderly and people with kids during boarding.
V
6.0 Okay
KWI-JFK
All is fine

Kuwait Airways flight status

Fri 10/11

Kuwait Airways route map - Which destinations does Kuwait Airways fly to?

Find out which destinations you can fly to direct with Kuwait Airways by entering your departure airport. If you want to know if Kuwait Airways flies a certain route, enter both the departure and destination airport before hitting search.
Fri 10/11

All Kuwait Airways flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
101Kuwait City (KWI)London (LHR)6h 40m
102London (LHR)Kuwait City (KWI)6h 10m
541Kuwait City (KWI)Cairo (CAI)3h 0m
542Cairo (CAI)Kuwait City (KWI)2h 40m
167Kuwait City (KWI)Paris (CDG)6h 20m
168Paris (CDG)Kuwait City (KWI)5h 55m
417Kuwait City (KWI)Manila (MNL)9h 45m
418Manila (MNL)Kuwait City (KWI)10h 0m
411Kuwait City (KWI)Bangkok (BKK)7h 15m
382New Delhi (DEL)Kuwait City (KWI)4h 35m
412Bangkok (BKK)Kuwait City (KWI)7h 25m
381Kuwait City (KWI)New Delhi (DEL)4h 15m
155Kuwait City (KWI)Istanbul (IST)3h 45m
156Istanbul (IST)Kuwait City (KWI)3h 35m
117Kuwait City (KWI)New York (JFK)13h 30m
118New York (JFK)Kuwait City (KWI)12h 15m
773Kuwait City (KWI)Riyadh (RUH)1h 20m
113Kuwait City (KWI)Manchester (MAN)7h 10m
114Manchester (MAN)Kuwait City (KWI)6h 35m
352Kochi (COK)Kuwait City (KWI)5h 20m
420Guangzhou (CAN)Kuwait City (KWI)9h 20m
162Geneva (GVA)Kuwait City (KWI)5h 35m
351Kuwait City (KWI)Kochi (COK)5h 10m
419Kuwait City (KWI)Guangzhou (CAN)8h 10m
161Kuwait City (KWI)Geneva (GVA)6h 0m
392Kathmandu (KTM)Kuwait City (KWI)5h 35m
391Kuwait City (KWI)Kathmandu (KTM)5h 0m
776Riyadh (RUH)Kuwait City (KWI)1h 20m
617Kuwait City (KWI)Doha (DOH)1h 25m
618Doha (DOH)Kuwait City (KWI)1h 25m
671Kuwait City (KWI)Dubai (DXB)1h 50m
342Chennai (MAA)Kuwait City (KWI)5h 35m
672Dubai (DXB)Kuwait City (KWI)1h 50m
304Mumbai (BOM)Kuwait City (KWI)4h 25m
124Casablanca (CMN)Kuwait City (KWI)7h 10m
123Kuwait City (KWI)Casablanca (CMN)7h 55m
341Kuwait City (KWI)Chennai (MAA)5h 20m
128Amsterdam (AMS)Kuwait City (KWI)6h 0m
303Kuwait City (KWI)Mumbai (BOM)4h 15m
512Mashhad (MHD)Kuwait City (KWI)2h 30m
345Kuwait City (KWI)Ahmedabad (AMD)3h 45m
786Jeddah (JED)Kuwait City (KWI)2h 15m
284Dhaka (DAC)Kuwait City (KWI)5h 55m
614Manama (BAH)Kuwait City (KWI)1h 15m
613Kuwait City (KWI)Manama (BAH)1h 15m
785Kuwait City (KWI)Jeddah (JED)2h 15m
283Kuwait City (KWI)Dhaka (DAC)5h 20m
165Kuwait City (KWI)Rome (FCO)5h 40m
166Rome (FCO)Kuwait City (KWI)5h 10m
171Kuwait City (KWI)Frankfurt am Main (FRA)6h 0m
172Frankfurt am Main (FRA)Kuwait City (KWI)5h 40m
201Kuwait City (KWI)Lahore (LHE)3h 40m
163Kuwait City (KWI)Milan (MXP)6h 0m
516Tehran (IKA)Kuwait City (KWI)1h 45m
164Milan (MXP)Kuwait City (KWI)5h 35m
136Barcelona (BCN)Kuwait City (KWI)6h 10m
792Medina (MED)Kuwait City (KWI)1h 50m
791Kuwait City (KWI)Medina (MED)2h 0m
127Kuwait City (KWI)Amsterdam (AMS)6h 30m
515Kuwait City (KWI)Tehran (IKA)1h 50m
135Kuwait City (KWI)Barcelona (BCN)7h 15m
206Islamabad (ISB)Kuwait City (KWI)4h 0m
173Kuwait City (KWI)Munich (MUC)5h 40m
564Amman (AMM)Kuwait City (KWI)2h 15m
563Kuwait City (KWI)Amman (AMM)2h 20m
174Munich (MUC)Kuwait City (KWI)5h 15m
332Thiruvananthapuram (TRV)Kuwait City (KWI)5h 35m
513Kuwait City (KWI)Mashhad (MHD)2h 5m
354Bengaluru (BLR)Kuwait City (KWI)5h 25m
191Kuwait City (KWI)Tbilisi (TBS)2h 45m
192Tbilisi (TBS)Kuwait City (KWI)2h 40m
More flight routes

Kuwait Airways contact information

Overview of Kuwait Airways

If you will be flying Kuwait Airways with children, make sure to take note of the fact that the company offers infant and kid-friendly meals at no additional cost, with some food examples including purees, hamburgers, pizza, and spaghetti. Items such as toys and carry cots can also be requested on a first-come, first-serve basis in order to make your little one’s trip as enjoyable as possible.

Although the airline’s hub is located in Kuwait, the company flies to over 30 additional international destinations that can be found in the Middle East, Asia, North America, and Europe. While the United Arab Emirates and Jordan are some of the most popular countries for customers to go to in the Middle East, the Netherlands, Germany, and the United Kingdom are big destinations in Europe.

Kuwait Airways has partnerships and codeshare agreements with four other airlines, which are Yemenia, Ethiopian Airlines, Middle East Airlines, and Alitalia. One of these companies might end up helping to service one of your flights.

With over five different types of aircrafts in its possession, Kuwait Airways has managed to create an impressive fleet that is composed of just over 25 individual planes. Most of the aircrafts are either Airbus or Boeing, and the most commonly flown is the Airbus A320-200, a plane that can fit up to 130 passengers and is often used for short to medium-range flights. However, for longer international flights, the airline oftentimes employs the Boeing 777-300ER, as it is a large plane that can fit upwards of 300 individuals, including the crew.

Kuwait Airways information

IATA CodeKU
Routes92
Top routeKuwait City to Dubai
Airports served48
Top airportKuwait City

Other popular airlines in the United States

Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.