LIS - PHL
Find cheap flights from Lisbon to Philadelphia
Good to know
|January||Best time to beat the crowds with an average 30% drop in price.|
|July||Most popular time to fly with an average 30% increase in price.|
Average price round-trip
|$707||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Lisbon to Philadelphia
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $795 or less one-way and $655 or less round-trip.
- High season is considered to be June, July and August. The cheapest month to fly is January.
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Top 5 airlines serving Lisbon Humberto Delgado to Philadelphia
Scores according to KAYAK customer reviews
Cons: "Very nice crew and great food"
Pros: "Very nice airplane and pleasant crew"
Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Pros: "The crew."
Cons: "The time between flights."
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Cons: "I congratulate the KLM crew!"
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "Nice attention and good food. Plane and seats are confortable"
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."
Pros: "Friendly staff"
Cons: "Security check at gate; No priority"
Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Everything excellent. Comfortable seats in business."
Cons: "Boarding was confusing and disorganized"
Pros: "The attendants took great care of us. Super smooth flight."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Pros: "Very friendly service!"
Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "Very good flight, excellent service and good food."
Cons: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"
Pros: "Seat was comfortable, food was surprisingly good."
Pros: "clean planes, timely service, nice flight attendants"
Cons: "no power outlets narrow selection of juices/water on the plane"
Pros: "It is misleading to review this as finnair flight. Not relevant"
Pros: "Good movie selection, frequent water refills, boarding was quick and easy with ample overhead stowage"
Cons: "Seat recline was broken, non-adjustable headrest, older flight crew less tolerant of passenger disrespect, not quite enough bathrooms, food had my stomach in knots"
Pros: "They moved my boyfriend and I from the back two seats on the plane up to the front with four seats across the middle! This was amazing for the long flight and allowed us to be very comfortable throughout the flight. Great service as well with three food servings and constant trash pickup."
Cons: "Woman in front talked endlessly"
Pros: "Pleasant staff and crew."
Cons: "Tv screens are old and function very poorly."
Pros: "The crew did an excellent job definitely went beyond good service, I enjoyed the food and they came often offering drinks. It was probabky my first long flight I wasn't thirsty at all. Overall I was very happy with my trip hope thank you!"
Cons: "I got slightly cold at one point and wished the lights were I little lower but I understand why the weren't."
Pros: "Friendly staff"
Cons: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."
Pros: "great flight. a little cofusingto get the right airline"
Pros: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"
Pros: "The fact the plane didn't crash"
Cons: "Couldn't check in online- extremely slow at counters to get my checked bags, forced a meal of curry since I was in back of plane and there were no more 'non-vegan meals'- smelled NASTY! Ignored a lot by attendants bc rushed to get to back of plane attendant area and chat. Tv could barely be seen from window and then volume/distortion was awful while flying. The attendants were gaga about a screaming baby but ignored the rest of us"
Pros: "It was great to have some empty seats and a choice of seats."
Cons: "I have asked repeatedly for the airline to give out the boarding passes and check bags at least three hours before the flight. Between long lines, security checks and a limited amount of time from when we get our boarding passes, one can not enjoy Budapest Airport!"
Pros: "The service were very good. Just wish the food better selection."
Cons: "The leg room were tight."
Pros: "Very pleasant crew!"
Cons: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Pros: "Good service...."
Pros: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."
Pros: "The flight attendant ruined my trip and experience3 with this airline."
Cons: "Twice I was passed up and overlooked for food and drink when they were being provided to all. The attendant said i needed to speak up if i wanted something and i pointed out i did and he said he would get me on the way back but never came back until he was picking up the empties. He said everyone else seemed to get served what was my problem and I pointed out the girl next to me was also skipped to which he turned around and never walked down my aisle again. Also, the lack of wiFi on this leg was a disappointment as it was available on the trip to Barcelona. That goes a long way to making the long trip more enjoyable."
Pros: "crew was friendly and courteous"
Cons: "had to be bussed to different part of airport to board plane no sound on the entertainment console"
Cons: "Crew was very noisy. It was an overnight flight. Waking us up at 1am for dinner not really needed."
Pros: "The fact that I got home in one piece I really like."
Cons: "Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line."
Pros: "Crewmembers were professional and nice!"
Cons: "Snack and meal were not so tasty, and the descending before landing was really uncomfortable."
Pros: "Good service, on time, friendly and helpful flight attendants."
Pros: "Departed on time and arrived early. What more could you ask for?!"
Pros: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Cons: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."
Pros: "The more modern plane with USB ports that actually charge and the higher quality and bigger displays really help make the trip more enjoyable."
Cons: "Not as much to eat on this BA flight back to Philidelphia from Hethrow as there was on the American Airlines flight there."
Cons: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."
Pros: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."
Pros: "The plane was not full"
Cons: "I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc."
Pros: "Once we got on the flight it was all good!"
Cons: "We had the worst experience getting to our flight this airport is so badly managed it is laughable."
Pros: "Friendly flight crew made me feel very welcome . Food and drinks service was excellent, nice choices. Movie selection was vast."
Pros: "I was not well and at the check in the lady was kind to change my seat ..."
Cons: "I order a special meal ....no meal for me on the plan ."
Cons: "The flight attendants blocked off the last three rows of seats and laid down and went to sleep!"
Pros: "Flight operated by BA; food was excellent, wine was free, crew were friendly."
Cons: "Legroom so cramped its dangerous; worse than on my CRJ connecting flight."
Pros: "Great service. Comfy seats."
Cons: "The food was terrible , the flight was canceled from Paris to phila , i didn't know til 8 pm . It was very hard to have an other flight from London to phila. A lot of souffering for me ."
Pros: "Courtesy of attendants, smooth flight, good service"
Cons: "Food and your TV screens are not good. Very hard to operate a touch system which is so insensitive. Movie choice rather poor as well"
Pros: "Smooth flight given the tough turbulence."
Cons: "American Airlines caterers do not stock Tea on flight to London, UK (major up-roar). Staff was pretty grouchy."
Pros: "Very friendly staff, smooth ride and information provided"
Pros: "This was actually a USAirways flight now rebranded as American. A lot of people had to check baggage. There was no in-seat video entertainment. The crew were surly."
Pros: "About the only positive was that the plane left on time and arrived on time."
Cons: "Checking luggage was a nightmare. I stood well over an hour in line. We barely made the flight, and afterwards our luggage was lost, and it still has not been found. The wheelchair that I had ordered for my travelling companion was not there, either at Manchester or Philadelphia. The seats that I had reserved were given away to someone else. Whilst the plane flight itself was okay, the airport experiences on either end were miserable."
Pros: "The service is great , I enjoyed the food as well. Attendants were very friendly."
Cons: "When flying from US to Erupoe there should be a private tv screen directly in front of every passenger. On this flight the tv is in the middle of the isle on the ceiling. That's terrible ! When you are on a 8 + hour flight. People want their own screen with their own options. Been on many flights to and from Eruope , this was the only flight that was set up like this. Change it"
Pros: "The crew was very helpful and the entertainment was updated."
Cons: "Philadelphia airport services were terrible: - immigration processing was too long and took more than one hour dur to out of service customs machines and insufficient immigration personnel. - luggage handling at the airport careless and resulted in the breaking of some of my belongings."
Pros: "I was running late getting through check-in because there was an abandoned backpack that caused a huge mob scene and delay. The American Airlines/(Finnair) check-in staff were WONDERFUL and made it all OK, pulling us out of the mob to get us through check-in. Then I went through security, which the check-in staff had tried to expedite, and got stopped for a random inspection. Then, after boarding passes were scanned, I was again stopped for a random search that took apart every zippered corner of my purse and my carry-on bag. But again, everyone was lovely to deal with. By the time I got on the plane I was grateful for having caught the flight, and for the kindness of the Paris staff, and marveling at what an obstacle course it had been. And I had enough leg room."
Cons: "1. The sound on my in-flight screen did not transmit the movie sounds, so I read a book all the way back. 2. The red wine was great to have. The food was like school cafeteria food, so I ate what I had brought with me. 3. The seats on airplanes never fit my body right. I sit very straight and upright, and I'm fairly tall. The airplane seats keep forcing my head forward and my back into a hunch."
Cons: "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"
Pros: "everything except food"
Cons: "A bit confusing and not sufficiently emphasized and explained. There were two sets of record finders, two sets of billing. For a while, I was wondering if I was double billed."
Cons: "One crew member was extremely curt to myself and fellow passengers, not telling us to put down viewer, just slamming it away. Could have said something, been pleasant."
Pros: "Great staff on BA, very helpful and friendly, even going above and beyond to find me a drink I had requested. I'm not a frequent traveller these days and I enjoyed the variety of entertainment available. Flight was a few minutes early, which was a bonus."
Cons: "My headset wasn't working, luckily I had my own nearby and was able to use those."
Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."
Pros: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Cons: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Cons: "tout est à revoir !"
Pros: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Cons: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Cons: "Advertised October Pink products but did not have them for breast cancer support"
Pros: "Nice and attentive crew."
Cons: "Seats not comfortable in premier economy."
Cons: "Flight was delayed"
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Cons: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Pros: "Crew was attentive. Timings were spot on."
Cons: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."
Pros: "The whole crew is so kind"
Cons: "Delta made my whole first flying experience the best."
Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Pros: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Pros: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Cons: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."
Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."
Pros: "I like traveling with AirFrance in general."
Cons: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Pros: "Nice staff, very professional and helpful."
Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Pros: "The friendliness and courtesy of the staff."
Cons: "One piece of my luggage was left behind in Paris."
Pros: "Fine for a 45-50 minute regional flight."
Cons: "Wouldn’t be great for long-haul flights."
Pros: "The noise-canceling headset is good."
Cons: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Cons: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Pros: "Plus seat was good. On board crew was nice."
Cons: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Pros: "The airplane have great entertainment system. The cabin crew are very nice."
Cons: "The room between seats is unbearable."
Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."
Pros: "The inflight service"
Cons: "The 3 hours delay"
Pros: "Todo muy bien Volvería a viajar con ellos."
Pros: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Cons: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Cons: "It was delayed"
Pros: "Very old plane with very poor screens where images was horrible"
Pros: "General air of professionalism is reassuring"
Cons: "Food, crew appear rushed"
Pros: "No issues, quick trip, friendly staff, comfortable ride..."
Pros: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Pros: "That it was a night flight"
Cons: "No airconditioning, no food choice, no space."
Pros: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Cons: "Late leaving and arriving."
Pros: "Friendly crew and exit row had nice legroom."
Cons: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."
Pros: "The food was good"
Cons: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Pros: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"
Cons: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."
Pros: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Cons: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."
Pros: "The airplane was new, good food and service."
Pros: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Cons: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."
Pros: "Crew members were nice and polite."
Cons: "The plane was so old, it's like they bought it at a junk yard. The seats were falling apart and were very uncomfortable. Entertainment system is the same age as a VCR. Food was so bad I actually threw up (first time for me ever; I can eat pretty much anything and no problems). Given other compatibility priced options, I won't fly AirFrance again."
Pros: "Crew.. single person was okay. Overall company operation plus late flight was poor"
Cons: "Luggage handling could be better. Flight on schedule will be good."
Cons: "Timeliness. Cleanliness. Service. Food and drinks."
Pros: "The crew was nice"
Cons: "Se take to much turbulence"
Pros: "Left relatively on time, friendly crew, clean cabin, and good enough"
Cons: "Completely disorganized boarding from front and back of aircraft led to clogged isles as people from the back tried to make it to the front and visa versa."
Pros: "My flight was delayed and rescheduled 3 to 4 times. Then once flight took off, There were no complementary snacks...not even water."
Cons: "All of the above. There should have at least been free water on the flight, given that it was significantly delayed"
Pros: "Actually was British Airways and not another airline. Service was great."
Pros: "Hard working crew and lots of movies to watch. Food was much better than the Philadelphia outbound trip."
Cons: "Seats weren't very comfortable"
Pros: "Liked that my wife and I could have a two seat row to ourselves."
Cons: "We learned the connecting flight from BWI TO PHL was canceled when we tried to pull boarding passes.This started a five hour panic for our party of four which was a leisure travel nail biter. We lost a day, flew into JFK and had to make other arrangements to avoid canceling our trip."
Pros: "Flight was on time and smooth"
Cons: "Television screens went off in the first hour of flight and never came back on. They ran out of the vegetarian pasta dish, because of this my kids didn't eat. Service overall was poor."
Pros: "Very spacious seats Incredible amount of legroom Professional staff/flight crew Quick and easy flight"
Pros: "The choice of movies available via the seat-back entertainment system was outstanding - a mix of recent hits and older classics. The veggie curry and chocolate ganache were much tastier than I expect from airplane food."
Cons: "Narrow seat."
Pros: "very friendly and helpful staff. by chance small upgrade to comfortable seats next to the emergency exit."
Cons: "no food, no entertainment system, no facility to charge cell phones."
Pros: "The free entertainment"
Cons: "Delayed 19 hrs due to crew illness. We were given a hotel room but the promised meal vouchers did not come through and BA would not answer the phone calls of the hotel staff to verify meal money. Missed a whole day of our vacation as we could not reschedule our connection until 24 hrs late. After the long wait the first day to be told what was going on, with much anxiety, on the second day there was also a delay boarding. Although it was short, of course everyone was on edge. And BA did not tell us what was happening!!"
Cons: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"
Cons: "Poor queuing system Very poor food Four hour trip and they only served a pack of crisps and a juice glass No other choice, no option to purchase you stay hungry and thirsty till the end"
Pros: "Board and had to inconvenience my daughter and her family to come back to airport. Had to purchase another flight and it cost me 1200 dollars and I already paid you Sent a letter for a reimbursement of my funds Extremely upset for all the stress i had and the extreme inconvenience my daughter and I endured I had to fly another airline land in Amsterdam then to Newsrk New Jersey Airport then take a train with two large suitcases"
Cons: "Poor movie selection, and no personal screens for each seat. Made the 8 hour flight quite long and boring."
Pros: "Food and movies"
Cons: "Bathroom cleanliness. Entertainment system."
Pros: "Food, on time, organized, friendly staff, entertainment options"
Cons: "seats were small and too close together"
Cons: "At the airport, I went to the British staff to request info about the flight but the person was not well informed and redirect me to a wrong flight operator instead of American Airlines."
Pros: "The crew was friendly and the food was decent"
Cons: "I could not check in online and when I got to the airport it wouldn't print me out a luggage tag. I waited in line for an hour and half and just made my flight by the time I got through the check in."
Pros: "Everything was fine"
Pros: "Overall a good trip!"
Cons: "Almost broke my finger trying to change the menu on the screen. The snack coming back toward Philadelphia, is really not very good. One should have a choice of yogurt or breakfast bar. The flatbread with weird combination of cheese, peppers etc after flying for 8 hours is just not good for any stomach."
Cons: "No food, no tv, flight attendants could be nicer"
Cons: "Took over an hour to check in bags, very little communication from check in staff at Manchester Airport, short staffed??"
Pros: "Food was good. Movie selection was nice. Crew were polite ad helpful."
Cons: "Due to conflicts with American airlines i was unable to check in and select my seat. Therefore I was not able to sit with my fiancee. Made a very long flight very unpleasant."
Pros: "Great selection"
Cons: "Poor audio/visual quality"
Pros: "Ice cream makes American Airline unique. I love it!"
Cons: "Late departure without good explanation and announcement. Movie choices are not very,interesting."
Pros: "We flew out of LHR and from check in to landing the service was top notch. We flew economy but felt the services was first class the way flying used to be, I would choose BA again"
Pros: "The entertainment selections was excellent, actually more extensive than expected or maybe even necessary. The flight was clean, staff cordial, and running and operating of the flight efficient and smooth. The crew was friendly and wonderful as I always expect and receive from BA."
Cons: "My number one complaint is the lack of a air valve over the seat. The airflow is very important. Lack of airflow meant that the sunside passengers cooked in the heat from the windows while our cabin mates on the other side were bundled. A bit of air whizzing past would have helped us unstagnate ourselves. Additionally that bit of air on ones face help immeasurably for passengers such as myself who feel a bit of airsickness. Not having that small breath of air was greatly missed. With my compliments to the crew my complaints are about elements they did not have control over - such as running out of food when serving the final snack. Services at the front of the class were good but supplies dwindled and it felt as if the crew were either understaffed or overtaxed because despite genuine best efforts the rear of the class was under supplied. The aircraft itself needed attention in the details - tech such as audio jacks, sub ports were only about 2/3rds functional in my row. I volunteered to have my neighbor charge his phone at my seat as his was very obviously broken. Audio jacks in his seat were broken and my jack necessitated holding the entire flight in order to receive sound. Seats and carpets while clean were worn and in places fraying and thread bare and stained."
Pros: "The seats were very comfortable on this flight. The food was fine."
Cons: "My husbands TV screen did not work we asked 2 different people multiple times and no one offered any help or assistance. They said that they tried restarting it. One person said they could send him a movie but never did. They also crammed us in the boarding area and we waited forever."
Pros: "It was American Plane and seat comfort and space WAS GREAT."
Pros: "Aweful lines at immigration in PHL. 5 int'l flights landing at same time. Ridiculous! Took 2 hrs to get through. Won't be traveling from PHL anymore. Can AA arrange flights so they don't all land at same time?"
Pros: "Seemed like the flight attendants were upset to be at work on New Year's Eve. They didn't want to help people place their stuff on the over head bins and just watched as people struggled to find space. They also went down the ailse to give food out and were in a rush to do so. The meal options where meat balls and pasta and the meatball option was not good. Then later they served a dessert which was ice cream but didn't let you ask for the flavor. They just gave you whatever came out. They then handed out a flat bread pizza and where in a rush that they didn't give pizza to 3 people."
Pros: "Appreciated the vegetarian meals that I requested."
Cons: "From Madrid to Philadelphia the seat belt sign was on. I cannot believe that there was bad weather all the way across the Atlantic! People, including me, finally decided that the light was never going to be turned off and disregarded it, which I would think is much more dangerous! Poor support on making sure that passengers had to pick up their bags in Philadelphia and go through customs. There should have been someone as passengers reached the end of the concourse from the plan to remind them to get their baggage. I knew but there were at least five around me in line for customs that did not know and I informed them. Wine was awful."
Pros: "Great crew. Good food and entertainment"
Cons: "Delayed for 2 hours after boarding before take-off. Very tight seating in coach."
Pros: "Flight attendants professional"
Pros: "Great choice in movies. Really good selection, only good thing about the flight."
Cons: "Wow worst flight experience. So hectic! All the American Airlines planes were like overbooked or all scheduled to leave at exactly the same time so the workers were freaking out the passengers were freaking out everyone was like Losing it. They had us all waiting in these series of lines in ropes and they kept having different flight groups raise their hands and keep them raised and like bustling people around to different grouped lines but it never left the one huge room, then security was a disaster and the guy in charge of everything was like having a panic attack being really sassy and rude to everyone. I was starting to feel scared that I would miss it, it's okay though because 38 other people would also miss it and that's just who was behind me. But then we got to the gate and everything was totally fine like why did there have to be so much ado?!"
Pros: "The airline personnel were very pleasant and the flight was on time"
Cons: "I really had no negatives on this flight."
Cons: "For an 8 hour flight it was tough to not have a backseat screen and an entertainment system. Even the central TVs were playing random episodes and not good films."
Pros: "Pilots were great. Extremely rough weather (Desmond) but they did an awesome job! Crew great as well. Security thorough. Chicken casserole was very good. Arrived in Philly safe and sound. To me that's the name of the game."
Cons: "Cucumber sandwich. But that's me... I didn't know what it was and I don't like cucumbers. Who cares. Flight was great and crew was great."
Cons: "Upon boarding the plane, the passengers on this "non-stop" flight were informed by crew members that because the plane was so small and old, a fuel stop in buffalo would be needed before reaching our destination in Philadelphia. Much conflicting information was again passed by the crew on how much time would be needed at this extra stop. We all were beyond angry and frustrated. Many passengers were then scared because some thought the plane was unsafe. Then the head of the crew began getting angry and pointedly asked a women who was afraid "do you want off this plane then?", in a very sarcastic tone. We paid for a non-stop flight. The crew said that this happens with this flight all the time and has been going on for 10 years. Why in the world is this plane stills being used on trans-Atlantic flights?! This is unacceptable on all levels. The captain said that 80% of the passengers had connecting flights. Schedules were ruined. All passengers should receive some sort of refund."
Pros: "The service from when we got on the plain till we got off was 5 ⭐️ And the food was delicious I thought we where in first class . With all our meals was a comp glass of wine if you liked and if you wanted a refreshment at any time it was no problem . Entertainment , the lates moves that where out in the theaters. They where very polite and nice like nothing was a problem you could see it in there personality . Thank You for a great time home very safe too ."
Pros: "Great Service. Great food."
Pros: "The flight was on time and the food was good. The movies were also excellent."
Cons: "There were 2 flight attendants that were not very nice. Some people around me asked for certain things and they always brought the wrong thing. They acted like doing anything was a great imposition."
Pros: "Food and entertainment"
Cons: "Baggage was lost in transit. I was unable to attend work today due to not having my items. I also have to get out of bed between 11:30 and 1:00 to receive luggage. Very disappointed"
Pros: "Good customer service. Nice food and beverage."
Cons: "From Nairobi to London was scary turbulence but that's nature problem."
Pros: "Crew seemed a bit snooty/robot like, besides the Spanish lady (can't remember her name sorry). Pilot kept us informed, which once again very nice. Food and entertainment excellent. Low humidity pressure in the cabin, felt like I needed constant water and now I'm fighting a cold."
Cons: "Headphones are horrible, I wore them bc I needed to hear but they really are not comfortable, but there are so many passengers I do understand quantity vs quality."
Pros: "It got me there."
Cons: "Check in in Lisbon is a nightmare - bag drop took over an hour for an inter-European flight at 5am. Absurd. There were 3 people total checking BA bags, one of whom was essentially unoccupied because he was Premium class only."
Pros: "Every thing generally quite good. My seating colored my experience."
Cons: "I missed where in purchasing a ticket one reserves a seat. Thus, I had a middle seat with a very large person next to me and was separated from my wife. The seat was too small for me and I was in pain not being able to stretch my legs, except for getting up to use the toilet. Oh well."
Pros: "Associates were nice and knowledgeable. The airplanes were comfortable. Love the onetime performance of scheduling."
Cons: "Unite Airline performance wasn't the good. Also, there was nobody in Chicago to help us with the transferring process."
Cons: "The woman next to me had her computer angled toward my face with the brightness all the way up. On a red eye. It was rude, and she prevented me from sleeping at all on the flight."
Pros: "FREE TV on the plane....all planes should have it."
Pros: "Crew was proficient."
Cons: "Seating was compact, reminded me of the buses that run from Mexico to the US. "Let's see how many we can fit in there?" Rubbing elbows the entire time."
Pros: "With these short flights on small planes, the best we can ask for is an on-time departure and smooth flying - which is just what we got."
Pros: "Staff on the plane were great, food was above average"
Cons: "This was switched to United, jammed in seats, poor boarding process, no place for small carryon ; on board entertainment system would stop or slow down."
Pros: "That I survived."
Cons: "30 min delay because of a.c. and still was not fixed"
Pros: "Service was very friendly and supportive."
Cons: "Food was not great. Touch screen for entertainment was extremely unresponsive and difficult to use"
Pros: "The man at the counter gave me a much better seat than I originally had. He was pleasant and very customer-friendly. I can't remember his name but he had brown hair, glasses and a mustache. I was extremely exhausted from my Las Vegas flight and it helped me greatly."
Cons: "Slow, rude check-in staff almost made us miss our flight. Crew was unpleasant to us. One member was wearing a repulsive, visibly dirty uniform shirt. No service due to turbulent flight."
Pros: "Service counter was nice and helpful."
Cons: "United economy plus seat is terribly uncomfortable on the neck. It protrudes it out. I was stuck between two large guys and was uncomfortable the entire flight."
Pros: "I did like that we boarded quickly and efficiently. The attendants were very respectful and kept very quiet throughout their food and beverage service so others could sleep which was quite professional."
Cons: "I didn't like that the only guy on the flight that kept his light on the entire trip had to sit next to me. I was able to sleep regardless, and I understand that it is out of the control of the crew or myself or anyone but that guy... but that was less than desirable. Other than that, great flight."
Cons: "What food? A little snack mix. And once again, needed to get in and out with a shoe horn."
Pros: "Everything went smoothly and as planned"
Pros: "Attendants were nice."
Cons: "No entertainment screens & last seat didn't recline."
Pros: "In flight entertainment worked. Staff was friendly."
Cons: "I had no issue with the delay, things happen. I was dealing with a knee injury and the gate plan had us all over the airport. It was quite frustrating to get to a gate in another terminal only to get told we were being moved back to the terminal we had just come from! Then that gate was changed again, involving another long walk on said bad knee!"
Pros: "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
Pros: "The crew members were very friendly"
Cons: "My seat was a tad bit uncomfortable."
Pros: "the food & drinks kept coming and coming....it was great"
Cons: "-2 delays for 2 different reasons -Lisbon airport makes you leave the boarding area once you are all settled to recheck your passport & boarding pass. very strange"
Cons: "The flight attendant was very rude and made my experience very stressful."
Cons: "There was a sick passenger on board. The crew spent 40 minutes trying to convince him to get off the plane. He refused and after 40 minutes, they left him on and we finally left the gate."
Pros: "We were lucky there was an empty seat on our row of three, which made it a little more comfortable."
Cons: "Some of the crew was not helpful, cramped, no food. Next time will book 1st class for a 3 hr flight. We were delayed 1 1/2 hrs due to weather in Philly, nobody's fault just inconvenient."
Cons: "United was boarding at least TWO flights out of the same gate, at the SAME time. My luggage was delayed and the United agents in philly told me it would be in at 7 pm... It was in at 7 pm two days later. They sent it to Knoxville for some reason? Will not fly United again."
Cons: "No hot food"
Pros: "Professional airline. Comfortable seating. On time. Most impressive airline I've flown with in a very long time."
Cons: "The Flight was late taking off with no explanation. We were on the plane for an hour prior to takeoff with no AC. The cabin was extremely uncomfortable."
Pros: "flight attendants were pleasant. plane was clean"
Cons: "I was stuck with commercials for direct tv, two feet from my face the whole trip. I would push the button to turn tv off but it would come back on less than five minutes latter. I had my head phones in listening to personal device but was still distracting. speaker for announcements were extremely loud. the poor lady next to me would jump and then plug her ears. question, if you are allowed one carry on and one personal bag, why do you only have space for a third of the passengers to stow said bags?"
Pros: "honestly nothing"
Cons: "Both my flights were delayed. The seats are cramped and uncomfortable. They don't give any food at all. There is no free entertainment."
Cons: "Very rude stewards and sat on Tarmac for 1 hr 30 mins after arrival on overheated plane."
Cons: "Had to pay for my own shuttle to the train station (an hour away) and sit on an overcrowded train for hours. Extremely disappointed. Flight was canceled do to "air traffic control." No attempt was made to put me on other carrier's flights even though there were open seats with another airline."
Pros: "Boarding was nice, and fast, but inly because I'm handicapped. Crew was pleasant."
Cons: "I didn't like having to pay $4/2hrs for internet/movies for a 3 hour flight....$8 to watch a movie on a 8" screen?? Come on! If you have it available, why isn't it free or included in $600 ticket price? I'm 6'0" tall and weigh 218lbs and I felt like a sardine in a can. Seats are WAY cramped! They probably are comfortable for a 7 year old girl...."
Pros: "We were slightly delayed departing because of a mechanical concern. Thankfully there was nothing wrong so we departed within a few minutes. To compensate the pilot authorized free direct TV for the flight. Very nice I enjoyed a movie. We landed on time."
Cons: "Direct TV cut out for a couple minutes."
Pros: "Flight left OT."
Cons: "Uncomfortable slimline seats."
Pros: "Everything was ahead of schedule."
Cons: "Had to pay for Internet to watch airline movies on my device. Not enough leg room."
Cons: "Never got there due to my first flight being cancelled. BUT, I did see from my emails that this flight was delayed multiple times and then cancelled as well."
Cons: "Tight aisle"
Pros: "The lcd screens in the back of the seats and the availability of watching whatever you wanted was nice. The flight was short so TV cost $5.99. Usually wouldn't do it but the Masters was on so it was a great way to pass the time!"
Cons: "The delay due to weather."
Pros: "On time"
Pros: "Great comfort. Great crew service"
Cons: "The plane was supposed to have WIFI but it didn't."
Pros: "Our flight was two hours late. We received no water on our flight. We had to wait in the cold/outside to get our carry on bags. Flight attendant was not in the mood, and looked like she was taking it out on the passengers."
Pros: "Courteous crew. On time flight( in fact, we arrived in Philadelphia early) love that. Clean plane. Looked new."
Cons: "No drink, no entertainment."
Pros: "The crew."
Cons: "We were delayed at the gate then delayed again on the plane brocade they couldn't find someone to fill the fuel tank. Once that was complete, we had to wait quite some time before the slip came to the plane to be signed off on. The last issue was that they couldn't get the aircraft pushed out of the gate. The only positive was that my bags arrived this time."
Cons: "The flight was delayed 2hours from the original departure time."
Pros: "Non-existent! !! Canceled AFTER the first leg if the flight....leaving us stranded."
Pros: "The flight was fast a head of time."
Cons: "By the time the flight attendant got to our row, she was out of orange juice. Can't believe they don't give out peanuts or pretzels any more. They do on southwest. Once again the steps boarding plane. Very difficult for me to handle. The walk from one end of the airport to the other."
Pros: "Nice crew. Easy boarding/unboarding. Appreciated having my carry-on (not having it gate-checked). Comfortable for coach."