Find cheap flights from Lisbon to the United States

Cons: "Flight was 90 minutes late."

Cons: "the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep"

Cons: "Entertainment system was not working"

Pros: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Cons: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."

Pros: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Cons: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."

Pros: "Outstanding service. Friendly flight attendants."

Cons: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."

Pros: "Great service"
Cons: "Super slow boarding. Long lines at check in"

Pros: "Legroom is too little"

Pros: "Food a, entertainment and crew were really good!"
Cons: "Boarding was chaose and seats were tight."

Pros: "The food was really great! And the crew was very friendly."
Cons: "Many delays that seemed unnecessary. We waited for a while for late passengers to board, which seemed strange, given that last time when Swiss made me miss my transfer, the next plane left without me when delaying takeoff would not have been necessary at all. After the passengers arrived, we were delayed again because of weather. And once we arrived at Newark, we had to wait for over half an hour to get to the gate for some mysterious reason."

Pros: "I was concerned the connections would be too tight but it worked out great!"

Pros: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."

Pros: "Service was very good."
Cons: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."

Pros: "Food was tasty and of decent proportions, entertainment, while somewhat limited in selection, contained a number of compelling movies bar I enjoyed. I had a bulkhead seat, which was exceedingly comfortable"
Cons: "USB port was broken in the seat, but enjoyed the entertainment offered that I didn't need it."

Pros: "+ Crew, professional and polite."
Cons: "- food unevenly cooked - No entertainment - Small toilet"

Pros: "Best flight crew experience ever"

Pros: "Attention to details from flight attendants"
Cons: "The food was not to my liking except for the crackers, ice cream and water!!"

Pros: "Crew, food...."
Cons: "As I said before..."

Pros: "All was good except the snack - it was ok"
Cons: "n/a - quick flight"

Cons: "Expired cheese. Loudest plane I have ever been on."

Pros: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Cons: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Cons: "Unorganized and hectic at the gate; personnel were rude and unhelpful. I was asked numerous times to Leave and let them do their work" when I asked why I was on standby and what that meant."

Cons: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Pros: "General good service, food was good"
Cons: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Pros: "Food, service"
Cons: "Room in economy"

Pros: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"

Pros: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."

Cons: "Delay and lost the luggage for the second time"

Cons: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Pros: "Food was adequate for economy. Free drinks on trans-Atlantic flights are a nice perk. Cabin crew is friendly."
Cons: "Flight was delayed due to incoming aircraft. It was probably not the airline's fault. Berlin Tegel gate area is too small for international flight - not enough seats and nowhere else to wait after security."

Pros: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."

Pros: "Professional Staff; best food on international flight ever."

Cons: "The boarding process at Zurich airport was a mess. There was no communication at the gate to tell passengers what to do or where to stand"

Cons: "I tried to get on an earlier flight to travel with my husband and every person claimed they couldn't help me. I called the airline who said there were plenty of seats on the flight, but they told me I needed someone onsite to help me make the change. Not great customer service."

Pros: "Airline attendants were very polite and nice."
Cons: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."

Cons: "Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options."

Pros: "Cabin crew was very nice and organized."
Cons: "Flight delayed , and while waiting for long time I was not sure which gate to wait infront."

Pros: "food was pretty good, nice selection of movies"
Cons: "cramped seats"

Pros: "This flight left on time and landed safely."
Cons: "Not worse than other international flights. Entertainment system better than Lufthansa or United. This plane used the 2 jack connection for headphones, which prevents one from using own/normal stereo jack headphones. The provided phones are terrible had to be cranked really loud because of the plane noise, it was almost impossible to understand dialogues in movies."

Pros: "Friendly service. Very attentive crew,"
Cons: "Seating comfort is mediocre to poor. I know I only flew economy class, however, sardines have more space."

Pros: "Great service on the board service, plenty of drinks during flight, decent food on economy class, spotless clean plane."

Pros: "The staff were friendly and helpful, even more so as we traveled with two small kids. Very professional, high standards even for economy!"

Pros: "Good communication, helpful and friendly staff, usually on time, and better than average food & beverage options."
Cons: "Entertainment system is limited and touchscreen was not calibrated so I had to use the handset."

Cons: "I became infected with a head cold in the airplane and after I arrived at my destination I got sick. The person next to me was well, so was I. Is this a recurring problem? What can be done? Maintaining a cleaner air conditioning system?"

Pros: "The in flight entertainment, the food, the frequency with which they passed out water, and the crew were all excellent. Online check in was smooth and easy to transfer to my iPhone wallet. Loved the chocolate at the end of the flight!"
Cons: "The delay in flight time by 40 minutes was annoying, but understandable due to weather and delay in connecting flights."

Pros: "Almost everything was good. Crew was friendly and courteous. They treated out kids specially well, with puzzles etc. When the entertainment system stopped responding the crew member stopped by more than once to "send" our choice of movies to our screen. (Since the keypad became non functional.) In-spite of the glitch we would fly Swiss again!"
Cons: "Entertainment system was buggy and stopped working mid flight. Headphones were of extremely poor quality."

Pros: "Chocolate."
Cons: "Shortly after take-off, the person in front of me put her seat back as far as it could go. I was in the last seat our economy row, by the window. Snacks were served almost immediately, and then dinner. For a brief time the passenger in front of me had her seat up for dinner. However, by the time I had finished dinner, I felt captured in my seat, It took a long time for the trays to be collected after dinner. I wished I'd brought anxiety medication. Could have been a better selection of movies."

Pros: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."

Pros: "Amazing !"
Cons: "Nothing all good really"

Pros: "Crew was generally nice and caring."
Cons: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Pros: "Crew was nice"
Cons: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Pros: "Premium economy was perfect, smaller cabin with less people, great flight."

Pros: "Great crew. Very kind and efficient."
Cons: "American carriers seem to enjoy poor seat ergonomics."

Cons: "Seats were really old and outdated"

Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"

Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."

Pros: "Crew were wonderful when I was nauseous from turbulence"

Cons: "Getting home 5 hrs later than planned"

Pros: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Cons: "Boarding can get crowded so don't be in a rush"

Pros: "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Cons: "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."

Pros: "Service, pilot updates, and seating were all great!"

Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Pros: "Friendly staff, so much food/snacks were offered. Good movies available."
Cons: "Nothing"

Pros: "Service, meals, friendly and attentive FAs"

Pros: "The crew were friendly."
Cons: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."

Pros: "Legroom, lovely staff and all round good flight"

Cons: "Older media entertainment screen with hard to use touch interface."

Pros: "Flight attendants were excellent!"
Cons: "No indication of where to go to get to connecting flight. Luckily we had 2 1/2 hours to find the flight."

Pros: "Nothing"
Cons: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Pros: "I loved the movie choice!"
Cons: "The head rest comfortability, could be softer as well as the pillows, they could also be softer."

Pros: "The crew were very friendly, and helpful. I also liked that the exit row that I was given had more than enough leg room, the dinner was really good for airplane food and snacks were great also. The attendant that I had for my section also told me that all food and drinks were free so they gave me a few extra adult drinks here and there which is a plus for how long the flight was going to be. The movie selection is great also having some on there that are still in theaters is a huge plus."
Cons: "The boarding process seemed way out of order, they made so many mistakes and nobody knew what to do, then you have the pushy passengers that are sitting coach getting mad that you're boarding before them. Breakfast left me wanting something else, lets just say this if you are given the choice of something vs french toast, take the something."

Pros: "We paid extra for more legroom and it was totally worth it."
Cons: "The regular seats were so lacking in leg room that I could not cross my legs, reach the floor to get my glasses when I dropped them, or even get my carry-on out. There is no way to get into the "brace for impact position" with arms over your head and head in your lap! This is really unsafe, not to mention really uncomfortable. The flight was long, so comfort would be nice! Our first flight was regular seats and I was pretty miserable and I am a slender woman 5'6". The extra 3" was great, and we had to pay more on the return trip. The FAA should be investigating seat size and safety on planes."

Pros: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Cons: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Pros: "Efficient service"
Cons: "Entertainment screens were of poor quality"

Pros: "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Cons: "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"

Pros: "Aisle/window seating!"
Cons: "My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets."

Pros: "Just the food and boarding was fine."
Cons: "Everything else was bad. I think crew were a little rude!"

Pros: "Having a not full flight and room to spread out. The Dreamliner is awesome. On time departure."
Cons: "The wifi did not work at all, and I think I was charged 3 times Landed 30 mins early and then waited an hour for the gate, I get that things happen but we have been on the plane for 11.5 hrs. Figure it out!"

Pros: "The service, the service. My wife got a cheese and fruit platter after dinner. Crew went out of their way to make us feel special and welcomed. Excellent service."
Cons: "Nothing to complain about."

Pros: "Staff was friendly and welcoming."
Cons: "There was nothing not to like."

Pros: "."
Cons: "For an international flight, the plane was too small, cramped and uncomfortable. Food had to be purchased. No entertainment what so ever. Previous I took a VA flight to Perth from Melbourne. Same distance, bigger plane, entertainment on seat backs and a meal. This flight soured me."

Pros: "Easy check in and boarding."
Cons: "Uncomfortable seats and poor food."

Cons: "Why are there no plug-ins?! That was very disappointing..."

Pros: "I liked the entertainment system, free adult beverages and boarding process"
Cons: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."

Pros: "Service, food, etched all fine"
Cons: "Fees to assign seats in advance are very high. Sat on the Tarmac a while before takeoff and after landing."

Pros: "The comfort of the flight and entertainment."
Cons: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."

Pros: "Food and beverage choices excellent"

Pros: "Very attentive and friendly crew! The plane was nice and clean, nice purple tinted lights. They served us plenty of complementary meals, snacks, mints and drinks. The in flight entertainment was the best I've seen yet: movies, tv, music, games, all recent and easy to use. We will definitely fly Virgin Atlantic again!"

Pros: "The crew was very good with the passengers and attentive"
Cons: "The leg space is very tight, it was very hard to sit specially for longer flights it's not that comfortable"

Pros: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Cons: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Cons: "45 minute delay on runway after landing was very very frustrating."

Pros: "Staff were friendly and flight was clean. Lots of movies to watch."
Cons: "The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background."

Pros: "Food was a big improvement and staff very friendly and helpful. Seats not as comfy as some airlines but we're okay."

Pros: "Good was decent."
Cons: "This VS25 flight, whatever airplane it was felt old and the v poorly designed "seat back pocket" sat so low and protruded out so much that it pushed against your knees. V uncomfortable."

Pros: "Nothing"
Cons: "The food I had food poisoning"

Pros: "Extremely uncomfortable seats in the Economy section and a very confusing remote control to maneuver the entertainment screen. The crew was excellent so it's not their fault. The food was passable but those white bread rolls got to go. My luggage didn't arrive so let's hope they bring it today."

Pros: "Flight D001 (Delta / Virgin, LHR to JFK) Staff were terrific. The food was the best I've had so far (and I fly a lot!) The choice of entertainment was varied and excellent. Flight was smooth and captain was very communicative."
Cons: "Chair kept snapping back to position from recline (33E). Man behind me kept banging on the screen behind my head Inspite of announcement not to do do from cabin crew. If they could catch ppl doing that and say something that would be great :-) (although I realize if course the this isn't their fault.)"

Cons: "Seat wasn't comfortable"

Pros: "Nothing remarkable"
Cons: "Delta was ordinary"

Pros: "Amazing crew very good service ."
Cons: "Chose my seat, instead of leaving it to the airline ."

Pros: "Crew was great!!"
Cons: "Boarding of plane. Should be from Back to front."

Pros: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."

Cons: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"

Cons: "uncomfortable seats, thin seat cushions"

Pros: "The crew was great!"
Cons: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."

Pros: "Crew was good. Food was good."
Cons: "Plane was delayed for an hour. Legroom in economy was tight."

Cons: "Better seats"

Cons: "No in flight entertainment"

Pros: "- flying business was great. Comfortable chairs that lay flat. - entertainment options are amazing. Worthy of any international flight."
Cons: "- staff was not very friendly. At least one of the businsss class stewards. - Food options for breakfast limited."

Pros: "Everything was excellent . The food was good The crews were friendly courteous and professional. The planes were well maintained and comfortable. Everything but one thing was excellent"
Cons: "The one thing that I didn’t like is that I have a disability and cant walk very well so I requested a wheelchair and assistance to the plane. Everywhere the service was impeccable except for Nashville I never did get the wheelchair and had to walk to the gate My back hurt me for most of the next 24 hours. In my own country I was treated the worst."

Pros: "I was surprised by the amount of snacks and drinks on such a short flight."

Pros: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Cons: "The landing was pretty tough and we took off almost a half hour late."

Pros: "Excellent"

Pros: "Food was unexpectedly good."
Cons: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"

Cons: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"

Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."

Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"

Pros: "Cheese plate"
Cons: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"

Cons: "3 hours delay"

Pros: "Food and entertainment was good"
Cons: "The bathroom I used was disgusting."

Pros: "Movies"
Cons: "Everything else"

Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."

Pros: "The plane left on time and arrived on time."
Cons: "I did not like the fact that the food they served made my child sick. But hey, that is a given. Most airplane food sucks. But it shouldn't make a person sick. The flight staff was okay, but not nearly as professional and friendly as the crew flying to Lisbon. Thankfully none of them ran over my foot with the metal cart."

Pros: "Entertainment"
Cons: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."

Cons: "Entertainment Poor. Not to many movie for 14 hours trip"

Pros: "Staff and equipment"
Cons: "Early to arrive but gate not ready so we lost our edge"

Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"

Pros: "We were early, I had free Wifi, I love Delta!"

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Pros: "On flight entertainment has improved greatly. There are so many choices to keep you entertained. I forgot how long I was on the plane."
Cons: "Plane food was not good. The crew were not as friendly, almost exhausted. There was one woman who was not sensitive or compassionate to my fellow seat mate. He was an older man who needed extra assistance. From the look of her face she didn't feel like helping him... as simple as helping him pour ice into his cup. Instead I helped my fellow neighbor. She might not feel comfortable helping a senior citizen but don't be so loud or make a face of disgust."

Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."

Cons: "The crew could have been more friendly"

Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."

Pros: "There is nothing I like the most. Everything was downside from the day one immediately the purchase of the tickets."
Cons: "With the purchase of tickets there was no meal selection option available. Had to ask at the reporting time and then seat was messed up. 3 seats were three different row while I had two minor sons. Spoke to the travel agents (justfly.com) and requested meal was not properly recorded. I requested, two kids meal and a Hindu meal, when meal came it was told I had Muslim meal. How on earth did it make any sense, I am not even muslim? I did not even mention about muslim. Those dumbass at justfly.com do not have any level of professionalism. I tried to contact china southern airlines, they are always busy, after several attempts, finally somebody on the phone talking chinese shitty accents that only understood a few english. Chinese passenger crowded and with the shitty attitudes. One of the old guy drop the heavy coffee cup on my son's head and hurt real bad when he pulled his bag immediately after the land when he is not supposed to. I have a return ticket to deal with again with pain in a few days. then I will never fly with this shitty airlines. At Gongzhau, kids are hungry in transit, tried to buy food, told they only take Yuan. there was no ATM in transit. had to exchange Yuan and thats the only option there if you want to buy something. Airport wi-fi sucks, no connectivity even after logging into the shitty local advertisers websites. Finally, crew were to manage some kind of food, but did not like it at all. shitty shitty. do no fly this airlines of chinese route at all."

Pros: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."

Pros: "We did eventually get there"
Cons: "What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!"

Pros: "The entertainment system had a wide selection of good movies to watch."
Cons: "The seat was busted and could barely recline at all."

Pros: "Service, seats, food and pilot were all good."
Cons: "There ought to be a better way to go from an international flight to a connecting domestic flight. Security and Customs should be combined to expedite the process for passengers and crew members. I'm not suggesting not going through security, buy why couldn't we do it at the same place as customs? Too often Delta flights are delayed and I don't understand why Delta wouldn't do everything it could to expedite every part of the process for its crew and passengers. I went through TSA pre-check with Delta crew members. My connecting flight was delayed. We were waiting on the pilot..."

Pros: "Great gate crew. Cabin crew was nice, but busy. On time arrival."

Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."

Cons: "small aisles and space in the seats. me and my wife were seated"

Pros: "I didn't like anything because the fly leat 3 hours"

Pros: "They had good entertainment for free. There were movies, tv shows, and games."
Cons: "The plane was delayed for 5 hours and the ride was longer than expected."

Pros: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Cons: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."

Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."

Pros: "Nothing"
Cons: "Being scammed by the Chinese, China Southern"

Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Cons: "Everything was excellent! I will be flying with them again!"

Cons: "Better entertainment"

Cons: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Pros: "aaa"
Cons: "zzz"

Pros: "Crew was excellent."

Pros: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"

Pros: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"

Pros: "Could not get skybridge to operate so that we could disembark. United airlines."

Pros: "I Luz Myriam will give to Lufthansa 10 qualification!!! in Overall, Boarding, Crew, Food , Entertainment, but 8 about Confort"
Cons: "Just the air conditions was too cold I asked the attendant if can warm my place a little, but she told me the other passenger are warm, she doesn't take care about me, NOT COOL!!"

Cons: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."

Pros: "Economy seats are not comfortable. The seat cushions are worn out and do not provide good support for long flights."

Cons: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Pros: "The crew were very friendly. The plane was very clean. The service was excellent, and my husband and I were impressed by the food quality. They even hand out wet wipes for you before serving food, so you can feel clean! I felt like the seats were pretty normal in terms of size and space in economy class, but obviously, it would have been nice to have a tiny bit more space. Good entertainment options."
Cons: "nothing :)"

Pros: "leg room, entertainment, the pilot was informative throughout the flight"

Pros: "Crew was beyond standard. Very nice and friendly and always accommodating."
Cons: "They ran out of vegetarian meals."

Pros: "food was very good-no plastic flatware! crew attentive, cabin temp good, great selection of movies, hot towels perfect"
Cons: "coffee awful"

Pros: "Staff attentive. Came by very frequently."

Pros: "more comedies movies and more up to date soccer"

Pros: "I'v said it all above. Liked everthng"
Cons: "nothing"

Pros: "Lufthansa is one of the better airlines, especially when flying to Germany. They offer a very good service in the economy class which includes free wine (and not only sodas) and a large selection of free newspapers which I value a lot. Newspapers are much more interesting to read than watching movies in my personal opinion. Overall, when aboard Lufthansa, one does not have the feeling of cheapness seen so often on competing airlines. A few years ago, when flying from San Diego to New York, a 5 hour flight on a major US carrier, passengers were not even offered a free drink. Everything had to be paid for. In comparison, all food and all drinks are free on Lufthansa which includes not only wine but also Baileys (a sweet liquor). Given the excellent service, ticket prices charged by Lufthansa are a bargain even if at a small premium over the competition."

Pros: "The flight attendants were good - they run a tight ship, both from a safety perspective and looking out for the passengers. That said, they should have allowed me to move to any open seat, except first class, to accommodate any passenger with broken equipment at the seat they selected."
Cons: "This old plane had broken seats with broken entertainment equipment. After changing seats twice, my ultimate seat still had a loud buzz in the sound system. The flight attendants should be allowed to seat an inconvenienced passenger in any open seat in the event of broken equipment. Space in the seats was ridiculously tight for a 7 hr international flight."

Pros: "excellent. free drinks, food was delicious. attendants were wonderful."

Pros: "The interior of the plane was nice. The new-design seats, even though they were thin, were fairly comfortable."
Cons: "Way too little legroom. I expected better from Lufthansa. The United flight (767-400) I took back from Germany had at least 1.5 inches more legroom and was far more comfortable as a result. I had a good impression of Lufthansa before, but will avoid the airline now."

Pros: "All around wonderful trip and experience starting with the flight. The pilots and crews courtesy was fabulous. I arrived ahead of schedule by more than an hour. Thank you Lufthansa! I will be flying with you again soon."
Cons: "I had no dislikes... just a grand time..."

Pros: "Traveled with my dog. They had empty row so United moved us there so dog can be comfortable under the middle seat. Staff was very nice and offered water and ice for the dog."

Pros: "Staff were all very professional and courteous. Flight on time."
Cons: "Having to sit in last row."

Cons: "The noodle chicken has too much tomato sauce."

Pros: "Free movie. Good take off and landing by Pilot."
Cons: "Flight attendants were professional, but discourteous. It was not Luftansa as advertised but A UNited airline Plane & crew terrible ! The flight attendants Made you feel like you couldnt ask for anything extra! (Water, juice). The meal wasn't heated all the way, breakfast snack was cold. The seats seemed extra cramped no leg room. You were literally laying on the passenger next to you! They also didnt allow people with children, babies to do advanced boarding it took up so much time! I payed for extra leg room on my return flight which was cancelled by the way due to weather then they gave upgrades to others for free..! While the return flight was delayed I was kept in airport for 8hrs before they cancelled it also unpleasant! That section of the airport had no food, all United Airlines offered us while waiting was sodas! Really? not again will i fly international with UA!"

Pros: "Friendly staff and nice people incl Kay! She was so helpful to me as I'm traveling internationally with 2 kids under 2"
Cons: "Comfort is horrible if your not in comfort rows with extra room. The food is ok but the staff were so consistent and offered food and drinks. The airline should allow pass gets with kid/kids to get on plane earlier not with reg bording passengers. It's horrible how rude people are and impatient!! This would hwlp"

Cons: "Pilot did not yet to avoid turbulences, which were pretty bad. They also lost my luggage which arrived after three days."

Pros: "Everything was very nice. Flight was on time. The staff was nice. Food was good. Seats could have more space. But overall was great."

Pros: "Comfortable and convenient"

Pros: "Being assigned seat only ten minutes before take off is not ideal"

Pros: "Great service and good very friendly"

Pros: "We came with a baby and were assigned a bassinet seat. The service was great. The food was excellent. The seats were comfortable."

Pros: "The crew were nice. They tried to make everyone happy even though the flight was fully booked."
Cons: "My seat was terrible ( middle all the way in the back and the people next to me occupied both my armrests so i had almost no room to stretch so couldn't relax or sleep at all)) and the food was gross i got food poisoning from the last snack ( turkey sandwich ) and they didn't have any ginger ale."

Pros: "I was not worse than other airlines."
Cons: "It was not better than other airlines."

Pros: "Flight took off a couple of hours late due to problems in Frankfurt airport but everyone worked to help us with connecting flights."

Pros: "Got us there"
Cons: "United"

Pros: "Significantly more room, width and leg room, with footrests, business class wide arm rests, courtesy kit (socks, mask, toothbrush)... Great entertainment system and large screen. Beats the heck out of united and american!"

Pros: "Everyone was very helpful"
Cons: "First flight was canceled. We were rerouted through to Philadelphia to London to Frankfurt and on to Salzburg. Luggage lost in London still waiting on that."

Cons: "Excellent"

Cons: "I booked the flight through Kayak - that in turn went through Airfare,com. I thought the flight was with Lufthansa - but it turned out to be with United for the return trip...trouble was no one told United until I checked in at the desk. I could not even check in on line. I spent a lot of time before hand - trying to get it sorted, In the end they said just show up and it will all be ok! Not a good experience."

Pros: "That we had a selection of movies to watch."
Cons: "Got stuck in the last row in the middle of the plane. They ran out of turkey for dinner and got stuck with awful pasta. They should leave that to Italian chefs to make. I am glad I packed some snacks so that I could have something to eat besides the roll, dessert and small salad. The seats didn't recline fully like the seats in front of us so we were really cramped. They also skipped my husband when they came around with the drinks... we had to hit the call button. I will book my next trip with another airline."

Pros: "N/A"
Cons: "Lufthansa canceled without warning and offered zero options. They even turned off their phones to the entire public. Will never fly Lufthansa again. Ever."

Pros: "Great customer service. Excellent in flight entertainment."
Cons: "Late boarding. Late take off. Slow to get off the plane. No buses on arrival. Missed connection. No flights until next day."

Pros: "THE WOMAN AT THE BAGGAGE TRANSFER DESK WHO FOUND MY PHONE AND WAITED FOR ME AT MY GATE FOR 30 MINUTES TO RETURN MY PHONE. SHE WAS THE BEST!! The inflight entertainment. The pilot making up time for the one hour delay in takeoff for fog."
Cons: "The plane is old and in need of replacement or total interior redo. The walk to the gate from the terminal is forever and once you are arrive there isn't anything to do but wait. The crew was OK but nothing more than doing the basics. While steerage is not expected to be comfortable a redo or new plane would make it better."

Pros: "Very efficient, professional crew; comfortable seating; on time performance."

Pros: "Variety of Movies"
Cons: "parallel boarding of business and economy class, poor entertainment system quality. Functionality limited and even after 2 times rebooting no big improvement."

Pros: "They actually feed you good food and the crew's service is very fast. In-flight entertainment was wonderful."

Pros: "Perfect"
Cons: "More food"

Pros: "Friendly crew"
Cons: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Pros: "Why the 3 hours delay?"
Cons: "Be on time"

Pros: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Cons: "Poor selection of films on the entertainment system."

Pros: "Amazing"
Cons: "Nothing"

Pros: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Cons: "It would be wonderful to have all seats the same as first class for a long distance flight."

Pros: "It was a high quality service hands down."
Cons: "The available entertainment choices were a little limited."

Pros: "Almost every thing was very good"
Cons: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Pros: "Got stuck in Vienna with very poor service"

Pros: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Pros: "Crew were polite and accommodating."
Cons: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."

Pros: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Cons: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"

Pros: "On time"
Cons: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Cons: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Cons: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Pros: "It was a very safe trip"
Cons: "Small space in Economy class"

Pros: "clean airplane. staff friendly and helpful. good movie selection"
Cons: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."

Cons: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Pros: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Cons: "The food quantity was skimpy considering the duration of the flight."

Cons: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Pros: "The food was good"
Cons: "Everything was fine"

Pros: "Nice"
Cons: "Food"

Pros: "I like the food , service and clean airplane."

Pros: "Was on partner airline Austrian Air. Very good service."
Cons: "At Vienna gate G31 it was difficult to hear announcements."

Pros: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Cons: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Pros: "Very nice crew, great entertainment options"
Cons: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"

Cons: "N/a"

Pros: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Cons: "Entertainment on board was useful"

Cons: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Cons: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Pros: "Flight services were good. Staff friendly. food was good"
Cons: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"

Pros: "The flight attendants were very friendly and spoke English well. Loved the food and the service"

Pros: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."

Pros: "It was the best flight I've had and the best Pilot. Thank you, Corina Pauta"

Cons: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"

Pros: "The flight was good, the food was good, the crew was excellent"
Cons: "The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home"

Pros: "The service on board was fantastic. The flight was very smooth."

Pros: "Everything"
Cons: "Nothing"

Pros: "the crew"
Cons: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."

Pros: "Not much...."
Cons: "The ticket indicated the wrog gate 21 instead of 31."

Pros: "Reasonably on time. Food and service were passable."
Cons: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Pros: "The crew were nice."
Cons: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Pros: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Pros: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."

Pros: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Cons: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Pros: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Pros: "Flight wasn't overcrowded Attendants were very nice Entertainment system was very good (new screens with easy interface, broad selection of movies and TV shows)"
Cons: "Food and beverages could have been a bit more frequent. One lunch and a small sandwich over a 9 hour flight, I felt hungry at some point"

Cons: "I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off."

Pros: "Nothing was overly terrible. The chicken was pretty good. Mostly on time departure and arrival. And smooth boarding / exiting process."
Cons: "Food - pasta was awful, snack was tiny, 9h 30m flight. Should probably have more than a half a sandwich snack. Space - tiny. I am 6' and 190lbs, knees were basically wedged against the seat in front of me. My girlfriend is 5'9" and she was even complaining about space. Entertainment - really limited movie selection."

Pros: "The staff was friendly and the meals were nice. It's crew was trained and the flight was pleasant. The seats were comfortable and the entertainment had lots of options."