Find Deals on Flights from London Heathrow to Baltimore/Washington (LHR - BWI)

The flight staff gave great and courteous service

My flight partner and I were separated in our seating! We did finally talked to other passengers and got to sit together

They made us miss our connection flight and said we couldnt get to the gate in time, yet we had 30 min before flight took off. Very disorganized company. Felt likea 2nd rate citizen.

the crew from London to Baltimore was wonderful. Very friendly and so helpful, couldn't do enough for passengers.

The crew from Balto. to London was not friendly or helpful and the food was terrible.

Courtesy of staff was top notch

Older plane. Entertainment system very dated poor screen quality.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Again, the service was beyond my expectations and the food was the best I've had on planes for years.

The crew was very nice and helpful. There was plenty of decent food.

The crew did a fair job at passing out drinks periodically and they were helpful. The wine offered with the meal was very nice.

The airplane was older and seemed worn out. The video screen was scratched and fuzzy. It was very outdated and difficult to watch movies on. The movie selection was poor and limited compared to all the other international flights I've taken. The seats seemed closer together as well.

The crew and food were great. Attentive and personable.

The plane had clearly seen better days. The seats and trays were starting to fall apart. On the fight over, the door to the compartment under the seat kept popping open and hitting our legs. On takeoff and landing the galley lost many plates and glasses and one of the oxygen masks fell out on landing. The tv's were low resolution, dim and had clearly suffered several spills. Not in line with the price. At least the crew did their best to serve good food and drinks, in spite of the plane.

I love when I book a British Airways Flight and we don't get shuffled to another airline's flight. The seats were comfortable, I loved the headrest. Loved the personal TV screens with our own TV shows/moves/etc. The crew was very nice and attentive.

Service

Old screens and limited entertainment Some delays