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Book cheap flights from Europe to Baltimore/Washington (round-trip)

Airports
Origin
Reykjavik
$300
only
$300
Dublin
$300
only
$300
Stockholm
$301
only
$301
Destination
Baltimore
$300
only
$300
Wed, Feb 7
KEF
BWI
6h 35m
Mon, Feb 26
BWI
KEF
5h 55m
Trip: 20 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 47 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
KEF
BWI
Good 6.0

The price was literally 1/2 any other airline. The flight was good, crew was attentive, and airplane was clean. Food was an additional expense that I did not do.

Because of how cheap the flight was, the plane was pretty packed. Lots of folks decided to do carry on, so overheads filled up quick.

KEF
BWI
Okay 4.3

The flight crew are lovely and professional. They worked very hard to ensure a comfortable trip.

The airline does not serve any drinks or snacks free of charge. They do not disclose this information prior to flight. The seats had electrical plugs but they did not work on any of my legs. The flight attendant confirmed that they did not work and were not going to be fixed.

KEF
BWI
Good 7.3

There was no entertainment

KEF
BWI
Mediocre 3.6

Our transatlantic flights with stop-over in Iceland went smoothly. WOW Air does not provide any food or drinks (not even a glass of water on a six-hours flight!) for free. While this is known and by booking this airline one decides to accept these terms of non-service, not known to us was that we would be facing a complete failure in terms of customer support. On the trip back, one of our suitcases was damaged by the airline (wheel was torn off the suitcase), the other suitcase was not to be found. After arrival, we filed a complaint with the WOW desk regarding the damaged suitcase and were promised a reference number the same evening via email to follow up on the claim. We never received any communication from the company after that. Thus, the airline did not take any responsibility for the damage and made it impossible for us to follow up on our claim. As to the missing suitcase, none of the WOW staff at the airport was able to help us trace the missing luggage, not the day of the arrival, not the day after (when we returned in search of our checked bag). We were given multiple promises at the check-in counter that the issue would be taken care of, cellphone and email information was taken down, no communication ever ensued. Only thanks to our own internet investigations were we able to find out that WOW Air works with a subcontractor at the airport (apparently unbeknownst even to the airline staff), whom we were finally able to contact and who, indeed, produced our missing piece of luggage at 10 p.m. the day after arrival. In sum: I would warn everybody to book this airline. It is in the end not worth saving perhaps $100 on a transatlantic flight if you have to put up with utter incompetence and carelessness as a result.

KEF
BWI
Okay 5.0

Crew were good.

Seats had less leg room. Had to pay $25 to use a Wow Air iPad to watch a movie. No Wi-Fi available. No complimentary snacks or even water.

Tue, Mar 13
ARN
BWI
12h 50m
Tue, Mar 27
BWI
ARN
13h 30m
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2863 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
KAO
HEL
Excellent 8.3

We where really late and they where very helpfull.

LHR
HEL
Good 7.3

Beautiful new modern aircraft & plenty of spare seats on the flight. Paid for Economy comfort & it was worth it.

Did not like that you had to pay for drinks & snacks. For someone of Finnair’s standing, you would think they would include it.

JFK
HEL
Good 6.3

A330 throne seat (2A) is nice and private.

Flight attendant in business class was quite terse and rude.

DEL
HEL
Okay 4.0

The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London.

HEL
MIA
Okay 4.0

Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours.

Mon, Mar 12
ARN
BWI
12h 50m
Wed, Mar 21
BWI
ARN
14h 40m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Mar 27
ARN
BWI
13h 40m
Thu, Apr 5
BWI
ARN
13h 15m
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27267 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
CDG
DFW
Good 6.3

The snacks and meals were decent, as far as plane food goes (although the “vegetables” with the chicken were pretty awful). Also the entertainment selection had a wide assortment of movies, but disappointing tv show selection.

The boarding process was a mess. Just a huddle of people, with no clear direction and no one enforcing lines or boarding groups. Also my husband and I weren’t seated together and when I tried to change it online, the entire flight showed as booked. However once on board there were clearly a number of empty seats.

LAX
AKL
Excellent 8.3

New plane, great crew on board.

seats were hard especially for a 13 1/2 hour flight.

FCO
PHL
Okay 4.3

Not much.

The flight was late due to maintenance and caused us to miss our connecting flight to Chicago. American Airlines customer assistance at the airport was absolutely terrible. They were rude and inconsiderate as they kept suggesting to fly standby. We shouldn't have to fly standby when it wasn't our fault why were late. They told us our bags would be ok going to Chicago and they we would make the flight, but we did not. I do not know why didn't wait for us considering there were 8 others that also missed the connecting flight. We had to fly to Denver and stay overnight with no luggage and catch a 7:00am flight to Chicago. The last surprise I received was my damaged bag when I got back to Chicago. Thank you for making this trip memorable in a terrible way. I will never book or recommend Kayak or use American Airlines again.

PHL
ORD
Mediocre 2.0

The baggage customer service said the crew will wait for us, but they never did. THANKS for NOTHING!

DFW
MIA
Mediocre 2.0

Terrible

Tue, Feb 20
ARN
BWI
12h 50m
Wed, Mar 14
BWI
ARN
11h 50m
Trip: 22 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14877 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
BOS
LHR
Good 6.0

Airline accommodated the delay with free room and meal voucher.

Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.

DUB
LHR
Mediocre 2.0

Nothing I didn’t make the flight

Heathrow security is slower than molasses and rude. They had to check my bags and it took them over an hour. They were condescending and very unprofessional. Also extremely slow.

LHR
LAX
Excellent 10.0

The crew made your needs a top priority which was nice. This trip was my first time flying British Airways, I normally fly United, but the price was too good to pass up. I will definitely be using BA in the future from now on. Overall a great experience!

None! All pros!

SEA
LHR
Excellent 8.0

Quality of food

LHR
AUS
Mediocre 2.0

Nothing it was a nightmare

The rude security staff, my previous British air flight from Dublin was 30’minutes late. Heathrow is terrible for connecting flights even with 2 hour leg room. What a joke. English people suck.

Thu, Mar 1
DUB
BWI
11h 20m
Mon, Mar 5
BWI
DUB
10h 25m
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1225 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

KEF
CDG
Okay 5.6

Same as listed above

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

Tue, Mar 20
ARN
BWI
12h 50m
Tue, Mar 27
BWI
ARN
13h 30m
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2863 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Excellent 10.0

calming environment, finnish style

on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel.

JFK
HEL
Mediocre 3.0

The plane landed much later than expected, and I missed my connecting flight to Moscow. While I was given another boarding pass, I had to have another layover in St. Petersburg, and fly to Moscow from there. The flight turned out to be much longer, and much more exhausting. My overall experience was unpleasant.

JFK
HEL
Good 6.3

A330 throne seat (2A) is nice and private.

Flight attendant in business class was quite terse and rude.

HEL
FCO
Excellent 10.0

Loved it

LED
HEL
Good 6.5

Nice crew that were helpful.

Small plane, cramped seating.

Wed, Feb 28
ARN
BWI
12h 50m
Thu, Mar 8
BWI
ARN
11h 50m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14877 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
TIA
LGW
Excellent 10.0

Very nice and comfortable

LHR
JFK
Mediocre 3.6

Nothing about wheelchairs

When arrived they don't take wheelchairs

BOS
LHR
Good 6.0

Airline accommodated the delay with free room and meal voucher.

Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.

DEN
LHR
Excellent 8.3

Entertainment, blanket

Not enough leg room, chocolate dessert

SEA
LHR
Excellent 8.0

Quality of food

Wed, Mar 7
KEF
BWI
6h 35m
Mon, Mar 12
BWI
KEF
5h 55m
Trip: 5 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 47 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
KEF
BWI
Okay 4.3

The flight crew are lovely and professional. They worked very hard to ensure a comfortable trip.

The airline does not serve any drinks or snacks free of charge. They do not disclose this information prior to flight. The seats had electrical plugs but they did not work on any of my legs. The flight attendant confirmed that they did not work and were not going to be fixed.

KEF
BWI
Mediocre 3.6

We liked the fact that it was a non-stop from Iceland to our home in Baltimore. The plane was clean and seemed fairly new.

The seats were the most closely spaced that we have ever had the displeasure to experience. The flight crew was very, very attractive, but lacked the warmth and friendliness of a typical American-based crew. This could be a cultural thing ( I believe they were Geeman-based), but it was quite noticeable.

KEF
BWI
Good 6.0

I like how u could purchase items from the catalog that was on the plane...

Delay at the airport was the only issue besides paying for sodas and peanuts.... NO onboard movie unless u rented an iPad for $60

KEF
BWI
Mediocre 2.0

Lost luggage, service was terrible, no respect for passenger.

KEF
BWI
Okay 4.3

Unfortunately WOW Air was the worst airline I've ever flew with. Every single person at different airports (Baltimore, USA; Berlin-Schonefeld, Germany; Reykjavik, Iceland) told me different things when it came to claiming the luggage. I ended up over-paying for it. Additionally, my boyfriend's luggage was lost and he didn't receive for two weeks! I will never fly with WOW Airlines ever again.

Tue, Mar 27
ARN
BWI
17h 20m
Mon, Apr 2
BWI
ARN
13h 30m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27267 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
SFO
Good 6.0

The seats actually had individual screens, which was a very nice surprise. There’s a decent movie collection. alao the flight attendants were very nice and friendly.

The tv show selection is quite poor. Also, like the previous flight, my husband and I weren’t seated together (not even in the same row) and when I tried to change it online, the entire flight showed as booked. However once on board there were clearly a number of empty seats.

DFW
MIA
Mediocre 2.0

Terrible

FCO
PHL
Okay 4.3

Not much.

The flight was late due to maintenance and caused us to miss our connecting flight to Chicago. American Airlines customer assistance at the airport was absolutely terrible. They were rude and inconsiderate as they kept suggesting to fly standby. We shouldn't have to fly standby when it wasn't our fault why were late. They told us our bags would be ok going to Chicago and they we would make the flight, but we did not. I do not know why didn't wait for us considering there were 8 others that also missed the connecting flight. We had to fly to Denver and stay overnight with no luggage and catch a 7:00am flight to Chicago. The last surprise I received was my damaged bag when I got back to Chicago. Thank you for making this trip memorable in a terrible way. I will never book or recommend Kayak or use American Airlines again.

CDG
DFW
Good 6.3

The snacks and meals were decent, as far as plane food goes (although the “vegetables” with the chicken were pretty awful). Also the entertainment selection had a wide assortment of movies, but disappointing tv show selection.

The boarding process was a mess. Just a huddle of people, with no clear direction and no one enforcing lines or boarding groups. Also my husband and I weren’t seated together and when I tried to change it online, the entire flight showed as booked. However once on board there were clearly a number of empty seats.

LAX
AKL
Excellent 8.3

New plane, great crew on board.

seats were hard especially for a 13 1/2 hour flight.

Mon, Feb 12
ARN
BWI
12h 50m
Mon, Feb 19
BWI
ARN
14h 40m
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2863 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Excellent 10.0

calming environment, finnish style

on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel.

HEL
JFK
Excellent 8.0

The meal that they served was great.

The leg room for someone that is 6ft 4in is not the best.

JFK
HEL
Good 6.3

A330 throne seat (2A) is nice and private.

Flight attendant in business class was quite terse and rude.

LHR
HEL
Good 7.3

Beautiful new modern aircraft & plenty of spare seats on the flight. Paid for Economy comfort & it was worth it.

Did not like that you had to pay for drinks & snacks. For someone of Finnair’s standing, you would think they would include it.

LED
HEL
Good 6.5

Nice crew that were helpful.

Small plane, cramped seating.

Mon, Mar 12
ARN
BWI
12h 50m
Tue, Mar 20
BWI
ARN
21h 10m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14877 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
BOS
LHR
Good 6.0

Airline accommodated the delay with free room and meal voucher.

Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.

LHR
JFK
Mediocre 3.6

Nothing about wheelchairs

When arrived they don't take wheelchairs

BCN
LHR
Excellent 10.0

Nice, smooth, quick flight.

DEN
LHR
Excellent 8.3

Entertainment, blanket

Not enough leg room, chocolate dessert

LHR
ORD
Good 6.6

Flight on time, friendly crew.

Not so good meals. For a 9 long-haul flight only one meal provided, other was a cheap candy bar. Other carriers do offer breakfast. Traveled with child and did not allow priority boarding at LHR. Limited leg room, I assume this already a trend well known by travelers.

Sat, Feb 17
ARN
BWI
21h 51m
Tue, Feb 20
BWI
ARN
19h 40m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Mon, May 21
KEF
BWI
6h 35m
Tue, May 29
BWI
KEF
6h 10m
Trip: 9 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 47 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
KEF
BWI
Mediocre 2.0

Aside from that both stateside and overseas counter clerks are rude. They also had a major communication issue upon return after coming through customs stateside our luggage, myself and several other passengers, went MIA. We had no update until 2 hrs after we had watched the luggage turnstile go around hundreds of times anticipating our luggage. When we attempted to get info the Wow baggage clerk couldn't get a response for the better part of that 2 hours. Then miraculously we got the news that we all had wonderful paperwork to fill out since our bags never made it in the first place.... Overall it was horrible.

KEF
BWI
Mediocre 3.6

We liked the fact that it was a non-stop from Iceland to our home in Baltimore. The plane was clean and seemed fairly new.

The seats were the most closely spaced that we have ever had the displeasure to experience. The flight crew was very, very attractive, but lacked the warmth and friendliness of a typical American-based crew. This could be a cultural thing ( I believe they were Geeman-based), but it was quite noticeable.

KEF
BWI
Good 7.6

Clean, polite crew, easy boarding, on time. Get the ham and cheese baguette. It comes out oven hot! Delicious.

Seats, zero leg room

KEF
BWI
Good 6.0

The price was literally 1/2 any other airline. The flight was good, crew was attentive, and airplane was clean. Food was an additional expense that I did not do.

Because of how cheap the flight was, the plane was pretty packed. Lots of folks decided to do carry on, so overheads filled up quick.

KEF
BWI
Good 7.3

There was no entertainment

Sun, Mar 11
ARN
BWI
33h 20m
Tue, Mar 20
BWI
ARN
11h 50m
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2863 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
FCO
Excellent 10.0

Loved it

LHR
HEL
Good 7.3

Beautiful new modern aircraft & plenty of spare seats on the flight. Paid for Economy comfort & it was worth it.

Did not like that you had to pay for drinks & snacks. For someone of Finnair’s standing, you would think they would include it.

DEL
HEL
Okay 4.0

The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London.

HEL
JFK
Excellent 8.0

The meal that they served was great.

The leg room for someone that is 6ft 4in is not the best.

HEL
MIA
Okay 4.0

Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours.

Tue, Mar 13
ARN
BWI
16h 55m
Tue, Mar 20
BWI
ARN
11h 50m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14877 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
IAD
LHR
Good 6.0

General sense of management and professionalism, punctuality.

Lack of attention to detail and general frugality

LHR
AUS
Mediocre 2.0

Nothing it was a nightmare

The rude security staff, my previous British air flight from Dublin was 30’minutes late. Heathrow is terrible for connecting flights even with 2 hour leg room. What a joke. English people suck.

LHR
JFK
Mediocre 3.6

Nothing about wheelchairs

When arrived they don't take wheelchairs

SEA
LHR
Excellent 8.0

Quality of food

BOS
LHR
Good 6.0

Airline accommodated the delay with free room and meal voucher.

Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.

Mon, May 21
KEF
BWI
6h 35m
Mon, May 28
BWI
KEF
6h 10m
Trip: 8 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 47 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
KEF
BWI
Good 7.3

There was no entertainment

KEF
BWI
Okay 4.3

The flight crew are lovely and professional. They worked very hard to ensure a comfortable trip.

The airline does not serve any drinks or snacks free of charge. They do not disclose this information prior to flight. The seats had electrical plugs but they did not work on any of my legs. The flight attendant confirmed that they did not work and were not going to be fixed.

KEF
BWI
Okay 5.0

Crew were good.

Seats had less leg room. Had to pay $25 to use a Wow Air iPad to watch a movie. No Wi-Fi available. No complimentary snacks or even water.

KEF
BWI
Okay 4.3

Unfortunately WOW Air was the worst airline I've ever flew with. Every single person at different airports (Baltimore, USA; Berlin-Schonefeld, Germany; Reykjavik, Iceland) told me different things when it came to claiming the luggage. I ended up over-paying for it. Additionally, my boyfriend's luggage was lost and he didn't receive for two weeks! I will never fly with WOW Airlines ever again.

KEF
BWI
Good 6.0

I like how u could purchase items from the catalog that was on the plane...

Delay at the airport was the only issue besides paying for sodas and peanuts.... NO onboard movie unless u rented an iPad for $60

Wed, Mar 14
ARN
BWI
12h 50m
Tue, Mar 20
BWI
ARN
21h 10m
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14877 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
DUB
LHR
Mediocre 2.0

Nothing I didn’t make the flight

Heathrow security is slower than molasses and rude. They had to check my bags and it took them over an hour. They were condescending and very unprofessional. Also extremely slow.

TIA
LGW
Excellent 10.0

Very nice and comfortable

LHR
ORD
Good 6.6

Flight on time, friendly crew.

Not so good meals. For a 9 long-haul flight only one meal provided, other was a cheap candy bar. Other carriers do offer breakfast. Traveled with child and did not allow priority boarding at LHR. Limited leg room, I assume this already a trend well known by travelers.

DEN
LHR
Excellent 8.3

Entertainment, blanket

Not enough leg room, chocolate dessert

LHR
LAX
Excellent 10.0

The crew made your needs a top priority which was nice. This trip was my first time flying British Airways, I normally fly United, but the price was too good to pass up. I will definitely be using BA in the future from now on. Overall a great experience!

None! All pros!

Sun, Mar 11
ARN
BWI
33h 20m
Sun, Mar 18
BWI
ARN
21h 10m
Trip: 7 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2863 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
FCO
Excellent 10.0

Loved it

BKK
HEL
Excellent 9.3

Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!

JFK
HEL
Good 6.3

A330 throne seat (2A) is nice and private.

Flight attendant in business class was quite terse and rude.

HEL
MIA
Okay 4.0

Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours.

JFK
HEL
Excellent 10.0

calming environment, finnish style

on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel.

Wed, May 16
KEF
BWI
6h 30m
Sat, May 26
BWI
KEF
6h 05m
Trip: 11 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 47 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
KEF
BWI
Mediocre 3.6

We liked the fact that it was a non-stop from Iceland to our home in Baltimore. The plane was clean and seemed fairly new.

The seats were the most closely spaced that we have ever had the displeasure to experience. The flight crew was very, very attractive, but lacked the warmth and friendliness of a typical American-based crew. This could be a cultural thing ( I believe they were Geeman-based), but it was quite noticeable.

KEF
BWI
Mediocre 3.6

Our transatlantic flights with stop-over in Iceland went smoothly. WOW Air does not provide any food or drinks (not even a glass of water on a six-hours flight!) for free. While this is known and by booking this airline one decides to accept these terms of non-service, not known to us was that we would be facing a complete failure in terms of customer support. On the trip back, one of our suitcases was damaged by the airline (wheel was torn off the suitcase), the other suitcase was not to be found. After arrival, we filed a complaint with the WOW desk regarding the damaged suitcase and were promised a reference number the same evening via email to follow up on the claim. We never received any communication from the company after that. Thus, the airline did not take any responsibility for the damage and made it impossible for us to follow up on our claim. As to the missing suitcase, none of the WOW staff at the airport was able to help us trace the missing luggage, not the day of the arrival, not the day after (when we returned in search of our checked bag). We were given multiple promises at the check-in counter that the issue would be taken care of, cellphone and email information was taken down, no communication ever ensued. Only thanks to our own internet investigations were we able to find out that WOW Air works with a subcontractor at the airport (apparently unbeknownst even to the airline staff), whom we were finally able to contact and who, indeed, produced our missing piece of luggage at 10 p.m. the day after arrival. In sum: I would warn everybody to book this airline. It is in the end not worth saving perhaps $100 on a transatlantic flight if you have to put up with utter incompetence and carelessness as a result.

KEF
BWI
Mediocre 2.0

Lost luggage, service was terrible, no respect for passenger.

KEF
BWI
Good 7.3

There was no entertainment

KEF
BWI
Okay 5.0

Crew were good.

Seats had less leg room. Had to pay $25 to use a Wow Air iPad to watch a movie. No Wi-Fi available. No complimentary snacks or even water.

Europe to Baltimore/Washington Flight Information

Flights Arrive in Baltimore/Washington
Flights Depart from Europe
Flight Price $300
Airlines WOW air, Finnair, American Airlines, British Airways
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