$285 Find Cheap Flights from London Heathrow Airport to United States

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Heathrow to the United States departing on 11/19. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

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Cheap Flights from Heathrow to the United States

Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
New York
New York1 stop$419
Los Angeles
Los Angeles1 stop$480
Las Vegas
Las Vegas1 stop$698
Miami
Miami2 stops$505
Chicago
Chicagononstop$552
San Francisco
San Francisco2 stops$551
Boston
Boston1 stop$478
Washington, D.C.
Washington, D.C.2 stops$532
Denver
Denver1 stop$611
Seattle
Seattle1 stop$622
Fort Lauderdale
Fort Lauderdale2 stops$549
Atlanta
Atlanta1 stop$620
Dallas
Dallas2 stops$688
Tampa
Tampa2 stops$521
Houston
Houston1 stop$779
Honolulu
Honolulu2 stops$815
San Diego
San Diegononstop$643
Philadelphia
Philadelphia1 stop$620
New York
New York1 stop$419
Los Angeles
Los Angeles1 stop$480
Las Vegas
Las Vegas1 stop$698
Miami
Miami2 stops$505
Chicago
Chicagononstop$552
San Francisco
San Francisco2 stops$551
Boston
Boston1 stop$478
Washington, D.C.
Washington, D.C.2 stops$532
Denver
Denver1 stop$611
Seattle
Seattle1 stop$622
Fort Lauderdale
Fort Lauderdale2 stops$549
Atlanta
Atlanta1 stop$620
Dallas
Dallas2 stops$688
Tampa
Tampa2 stops$521
Houston
Houston1 stop$779
Honolulu
Honolulu2 stops$815
San Diego
San Diegononstop$643
Philadelphia
Philadelphia1 stop$620

Book Cheap Heathrow to the United States Plane Tickets

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Heathrow to the United States that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Heathrow to the United States

Mon, Nov 24 - Thu, Dec 4
Icelandair Logo
12:15 pm - 8:35 pmLHR-MCO
13h 20m1 stop
Icelandair Logo
5:50 pm - 7:30 pmMCO-LHR
20h 40m1 stop
$416Icelandair
Find Deal
Fri, Nov 21 - Tue, Dec 9
Icelandair Logo
8:35 pm - 8:35 pmLHR-MCO
29h 00m1 stop
Icelandair Logo
5:50 pm - 10:50 amMCO-LHR
12h 00m1 stop
$417Icelandair
Find Deal
Thu, Sep 25 - Tue, Sep 30
United Airlines Logo
8:40 am - 4:35 pmLHR-JFK
12h 55m1 stop
United Airlines Logo
9:00 am - 6:30 amJFK-LHR
16h 30m1 stop
$442United Airlines
Find Deal
Thu, Oct 2 - Mon, Oct 6
United Airlines Logo
8:40 am - 4:35 pmLHR-JFK
12h 55m1 stop
United Airlines Logo
4:15 pm - 7:55 amJFK-LHR
10h 40m1 stop
$444United Airlines
Find Deal
Thu, Sep 11 - Wed, Sep 17
Delta Logo
6:30 am - 12:20 pmLHR-JFK
10h 50m1 stop
Delta Logo
11:59 pm - 12:05 pmJFK-LHR
7h 06mnonstop
$465Delta
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Wed, Sep 24 - Sun, Dec 14
British Airways Logo
11:30 am - 6:55 pmLHR-JFK
12h 25m1 stop
British Airways Logo
11:20 pm - 11:15 amJFK-LHR
6h 55mnonstop
$466British Airways
Find Deal
Thu, Sep 11 - Wed, Sep 17
Delta Logo
6:30 am - 12:20 pmLHR-JFK
10h 50m1 stop
Delta Logo
9:55 pm - 10:15 amJFK-LHR
7h 20mnonstop
$468Delta
Find Deal
Sat, Oct 4 - Sat, Oct 11
British Airways Logo
4:35 pm - 7:25 pmLHR-EWR
7h 50mnonstop
British Airways Logo
9:25 pm - 9:30 amEWR-LHR
7h 05mnonstop
$479British Airways
Find Deal
Mon, Oct 13 - Tue, Nov 11
American Airlines Logo
9:15 am - 4:17 pmLHR-LGA
12h 02m1 stop
American Airlines Logo
3:50 pm - 6:30 amLGA-LHR
9h 40m1 stop
$483American Airlines
Find Deal
Tue, Oct 28 - Thu, Oct 30
American Airlines Logo
11:25 am - 10:53 pmLHR-BOS
15h 28m2 stops
American Airlines Logo
11:15 am - 6:35 amBOS-LHR
15h 20m1 stop
$486American Airlines
Find Deal
Booking Insights

KAYAK's insights & trends for Heathrow to the United States flights

Get data-powered insights and trends into flights from Heathrow to the United States to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest London Heathrow Airport to the United States flight route?

Data is based on round-trip flight searches on KAYAK over the past month.

The cheapest ticket to the United States from London Heathrow Airport found in the last 72 hours was to New York, at $481 round-trip. The most popular route is from London Heathrow Airport (LHR) to New York John F Kennedy Intl Airport (JFK), and the cheapest round-trip airline ticket found on this route in the last 72 hours was $493.

Can I save money by flying with a layover from London Heathrow Airport to the United States?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $889, prices are generally cheapest when you fly direct.

What is the cheapest month to fly from London Heathrow Airport to the United States?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London Heathrow Airport to the United States, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London Heathrow Airport to the United States is March, when tickets cost $506 (return) on average. On the other hand, the most expensive months are December and August, when the average cost of round-trip tickets is $714 and $687 respectively.

What’s the cheapest day of the week to fly from London Heathrow Airport to United States?

The average price of all round-trip flights from London Heathrow Airport to the United States clicked on KAYAK for each day over the last 12 months.

When flying from London Heathrow Airport to United States, you should consider leaving on a Wednesday and avoid Sundays if you are looking for the best rates. For your return to London Heathrow Airport, you’ll find the best rates on Tuesdays and the most expensive ones on Sundays.

How far in advance should I book a flight from London Heathrow Airport to the United States?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London Heathrow Airport to the United States, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London Heathrow Airport to the United States, you should book around 2 weeks before departure, which saves you about 34% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 7 weeks before departure.

Good to know

Low seasonJanuary
Cheapest flight$285
Best time to beat the crowds with an average 10% drop in price.
Most popular time to fly with an average 20% increase in price.
Flight from London Heathrow Airport to Miami

Flights from Heathrow to the United States: the best tips from KAYAK users

Insights shared by verified travelers who flew the route from Heathrow to the United States 
Verified travelerFlew with American AirlinesLHR-MIAJun 2025
Boarding was easy, organized and moved quickly at Heathrow. Flying premium economy is worth it on the longer flights. More leg room and no checked bag fees to pay. You may order your meals 30 days in advance. One also gets a comfort bag at each seat that includes a blanket, small neck pillow, and toiletry kit with toothpaste, toothbrush, socks, lotion, eye mask. Very handy on those long flights! Bring a light weight jacket or sweater as night flights can be cooler than day flights. Be polite and smile as the crew try their best to keep you safe and comfortable.
Verified travelerFlew with British AirwaysLHR-ORDJun 2025
I wish I'd known that there were food and shopping opportunities at the B gate area. This was a lovely, NOT busy place to spend time. I'd have gone directly there if I'd known. Definitely a nice place to wait.
Verified travelerFlew with British AirwaysLHR-BOSMar 2025
Try to get an aisle seat and walk around the plane as often as possible. Your legs will thank you
Verified travelerFlew with British AirwaysLHR-ORDApr 2025
Make sure to allow ample time between connecting flights. I have to hoof it when I realized that TSA required bags to be picked up and rechecked.
MichaelFlew with British AirwaysLHR-ORDApr 2025
Have a light luggage as much as you can. Boarding gate walk is not a joke.
Verified travelerFlew with British AirwaysLHR-EWRMay 2025
Gate assignments are made shortly before boarding and each letter dedicated terminal group is separated by a long walk or a crowded rail ride. The metro ride between the terminals and the city can be complicated if you go in with no research. We consider ourselves capable people but Londons rail system is a mess to get a grasp of.
Verified travelerFlew with British AirwaysLHR-JFKJan 2025
Prepare for the unexpected. It’s a long flight and anything can happen. Have some snacks and drinks with you. And other emergency items you may need.
ShawnFlew with British AirwaysLHR-BOSDec 2024
Know that gates are posted just about an hour before takeoff and it takes a bit of time to actually get to the gate. If you make a mistake there is no train back- you have to walk to the correct area and that are at least 10 minutes apart. Make sure to have ALL liquids ready to place in the tray at TSA
AlastairFlew with British AirwaysLHR-SFOFeb 2025
Make sure your free checked luggage is for outward and return flights.
786ottoFlew with FinnairLHR-JFKSep 2024
If you have tight connection and previous flight is late , don't panic they will wait for you if you have connecting flight with same airline.
Verified travelerFlew with British AirwaysLHR-SANSep 2024
Flight overall is good. Service is very good. Bring yourself some snacks, in case the food isn’t up to your taste.
MeganFlew with IberiaLHR-LAXSep 2024
Pack light and know you can always get stuff when you land.
Verified travelerFlew with British AirwaysLHR-BWINov 2024
Beware of London underground and bus schedules always allow plenty (double?) advertised schedule timing for services to LHR, from city and suburbs!
Verified travelerFlew with United AirlinesLHR-SFOSep 2024
Download all your music. Add shows and movies to your queue. Bring short so you can relax. Bring long charger cords.
KennethFlew with IberiaLHR-EWROct 2024
Heathrow is a large busy airport that requires a lot of walking.
Verified travelerFlew with British AirwaysLHR-JFKAug 2024
People have to make sure they have plenty of time (2 hours minimum) if they need to change terminals. Heathrow is a monster airport, it's giant, so if you want to shop or eat or just look around, you need more than 2 hours between flights. Otherwise, it's great, the security was fast but thorough. I loved that I did not have to remove my shoes and the employees were patient and polite, not like at JFK. The shuttle buses are annoying, but at a huge airport like Heathrow, it's a must. The drivers of the shuttles are crazy, they don't care if people are falling down or not, they drive aggressively. However, people cannot fall down because the buses are packed to the gills. So, instead of shuttles, a looping airtrain would be a much more convenient and probably faster way of connecting the terminals, just like at JFK. The frequent flights between London and New York are much appreciated.
Verified travelerFlew with American AirlinesLHR-PHLJul 2024
Make sure you are at the airport at least 3 hours early to ensure that you can check in, go through security, and so that you can find your departure gate within plenty of time so you are not rushing.
Verified travelerFlew with British AirwaysLHR-PITJun 2024
By your own food and have your own music. Upgrade your seat if you have the funds!
SimonFlew with British AirwaysLHR-LAXJun 2024
If flying business class I’d research which cabin your aircraft operates. BA have some old business class on the 380 and new business class on the 777. (And 350). The new cabin is so much better. But the food just isn’t as good as it used to be
Verified travelerFlew with British AirwaysLHR-ORDJul 2024
Gate 10 is a train wreck because there are multiple gates distinguished by a letter following A10. If possible get there as quickly as possible to find the appropriate gate.
KateFlew with British AirwaysLHR-DFWJun 2024
Leave plenty of time for layover in US as the queues for immigration are very long and you are likely to miss your connecting flight
PhilFlew with British AirwaysLHR-DENAug 2024
Sit in the front part of the plane if you want service.
WendyFlew with IberiaLHR-PITJul 2024
This is a good service to a smaller gateway airport. It's usually full. This service is why we selected BA. If you've prepaid for your seats be prepared for them to switch the plane configuration and reassign your seats. You'll have to apply for this refund too since it's not automatic. These refunds should be automatic not a chore for you to get your money back, especially when you have selected seats you personally want.
AntonellaFlew with IberiaLHR-EWRJul 2024
London makes you take out every single toiletry even below 100ml and if they don’t all fit in one tiny bag, they make you throw it away. Check everything in your checked luggage!
Anne KatherineFlew with IberiaLHR-PHLJul 2024
Need more snacks. As meals not big and need more to eat Also take own water on board as not enough drinks offered from cabin crew - can feel dehydrated during flight
Verified travelerFlew with American AirlinesLHR-SFOMar 2024
Heathrow is vast, allow plenty of time to drop bags and go through security. At San Francisco the immigration takes a bit of time and we had to wait around 1.5hrs, bare this in mind when booking car rental. The is a shuttle train from the airport to the car rental area which is very slick and efficient.
Verified travelerFlew with British AirwaysLHR-BOSMar 2024
If you are arriving on a late flight check in to an airport hotel at Logan. Good choice, easy access and good start to your trip
SuzanneFlew with British AirwaysLHR-PITMay 2024
1 - bring a portable battery backup because you can't rely on the outlets at your seat to be working. 2 - download movies/shows to your device, because you can't rely on your headphones or screen to be working. 3 - download any work, as possible, to your laptop, because you can't rely on WiFi to be working.
JenniferFlew with United AirlinesLHR-IADMay 2024
Good luck with the flight, make sure you eat before you board the plane because that's a long flight for the food that is served on that plane.
Juan LuisFlew with DeltaLHR-JFKApr 2024
- Enter as much information as possible using the Delta or Virgin Atlantic app. - Confirm which is the Terminal of your departure. - Arrive three hours early at the airport.
EmilyFlew with British AirwaysLHR-ORDMar 2024
Bring as few liquids as possible or put them in checked bag. They are very strict at Heathrow about all of them fitting into one small ziplock bag
Ana-MariaFlew with IberiaLHR-SFOMar 2024
In London triple check your flight they have multiple leaving for the same destination once - it is easy to get them confused
Verified travelerFlew with British AirwaysLHR-AUSMar 2024
Eat before your flight if possible as inflight meals are pretty bad.
KaishaFlew with British AirwaysLHR-MSYFeb 2024
If flying during Mardi Gras season, prebook a cab from the airport as you may be waiting a while. Security is swift
Verified travelerFlew with British AirwaysLHR-EWRFeb 2024
Even if you have a long layover, be prepared to travel a long distance to your gate once it gets announced. Do not delay in heading to the gate. Be prepared for a very crowded airport experience.
WarrenFlew with United AirlinesLHR-IAHJan 2024
The ground transportation situation (Uber, taxis) at International Arrivals (Terminals D/E) is frankly pathetic for a major American city. Way too many people and cars for the allotted space. I would recommend taking the mini-train to another terminal (A,B or C) and getting an Uber there, rather than trying to navigate International.
Verified travelerFlew with FinnairLHR-BOSDec 2023
If you’re looking for a hassle free and good customer experience, avoid BA; Fly American. As soon as you board the plane, set your watch to local US time to help adjust to the time difference.

FAQs - booking United States flights

  • How does KAYAK find such low prices on flights from London Heathrow Airport to United States?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London Heathrow Airport to United States.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London Heathrow Airport to United States?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight from London Heathrow Airport to United States is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London Heathrow Airport to United States?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly from London Heathrow Airport to United States with an airline and back with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London Heathrow Airport to United States?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying from London Heathrow Airport to United States up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

  • What is the cheapest time of day to fly to the United States?

    The cheapest time of day to fly to the United States is generally in the afternoon, when round-trip flights cost $614 on average. Morning departures are around 6% cheaper than evening flights, on average. The most expensive time of day to fly to the United States is generally at night, which is peak travel time and where the average cost of a ticket is $659.

Top tips for finding cheap flights to the United States

  • Looking for a cheap flight? 25% of our users found tickets from London Heathrow Airport to the following destinations at these prices or less: Newark $541 one-way - $515 round-trip; New York $572 one-way - $519 round-trip; Los Angeles $621 one-way - $598 round-trip

Reviews of the top 5 airlines serving from Heathrow to the United States

 
Need help choosing which airline to fly with from Heathrow to the United States? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.9
DeltaOverall score based on 7977 reviews
7.9Comfort
8.5Crew
7.9Entertainment
8.2Boarding
7.3Food
Airline reviews

Flight delayed for two and half hours and then canceled altogether due to mechanical issues. No mechanic onsite to fix so had to send one from LAX.

2.0 MediocreAnonymous, Sep 2025SNA - SEA
Read more Delta reviews

Flight delayed for two and half hours and then canceled altogether due to mechanical issues. No mechanic onsite to fix so had to send one from LAX.

Crew was good. The reservation got mixed up and they didn't have my TSA number. I am also a Silver Medallion and wasn't able to use Sky Priority.

The airport crew helped a lot, what I didn’t like? We were not informed that we needed to pick our luggage’s, if the crew at the luggage center didn’t tell me I would have been home without my belongings, I was heading out to my next connecting flight while looking for what gate to go to, I asked one of the crews for help, he told me and he also told me to not forget to grab my luggage’s which was chocking, because on my way out the country that wasn’t required, I just hope none of your customers lost their luggage’s because of this.

Delta made it easy, comfortable and timely. The crew was fantastic.

This route with Delta always has delays or is cancelled. Aircrafts seem smaller and older. I fly Delta quite a bit - haven’t had issues with the international flights. But this route has always been the troublesome one

The flight crew was friendly. I tried to adjust my seat online ahead of time but no option existed without additional fees. My friend asked at the gate about a seat change and was able to make it happen. That was great! The flight crew moved a very tall gentleman and his companion which allowed us to have more space which was nice. Overall, good experience. Appreciated the blanket and pillow.

Three seats in first class were broken and while they were able to still acommodate us it was looking very touch and go and they had others they could not acommodate

Mechanic delay in addition to a 2 hour change in takeoff time was frustrating.

Delayed due to thunderstorms and no in-flight service due to rough weather — both of which are out of Delta’s control. Flight was good overall.

The flight attendants in SLC were rude. I arrived 40 minutes early to gate. Ticket said I needed check in for seat assignments and tried check in and attendants said they weren’t doing it. And proceeded to never call me to give me a ticket so when time to board I received the very last seat. Please relay to employees to do their job better..,

IAD with the archaic people movers is just a place to be avoided.

Overall, it was good. I was seating next to a wonderful lady and did not notice how time flew. Thanks

All of the United employees I interacted with were professional and courteous. The aircraft was clean, the food on the flight was good. No complaints here.

Armrest controller on my seat 35D and nextbooennseat 35E did not work right. Hard to press buttons to recognize and 35D had constantnpressure either upmost down somit was nearly impossible to make selections. .

I flew with my dog and had already purchased my dog’s ticket. Even that morning I had called costumer service to insure that my husband and I had seats together since the website was giving me an error when choosing our seats and the representative mentioned our dog. I showed up early to the airport and when I got to the gate and we started boarding I was help back and told that I was supposed to have a yellow tag and that I should have checked in at the counter for them to give me that tag. I was not aware of this, the representative on the phone did not say anything. Nor did I see it anywhere in the checking process online, so if you travel with a pet and are not checking in luggage, just know that you still have to go to the check in counter when arriving at the airport unless you want to be the last one to board and not have room for your carry on in the overhead bins. Other than that, I had a great experience.

Once we got in the air the pilot made up some of the time of the delay. So that was really nice.

My flight was delayed about 1 1/2 hours in Chicago, but other then that it was a good flight.

This is the best united airlines flight that I took. The crew was very friendly and the food was tasty!

I understand stuff happens, but plane failures are likely due to lack of maintenance. Additionally, air conditioning wasn't working, no snack/drink service, no WiFi. Fortunately, the crew was communicative and light-hearted. United grabbed another plane and we were able to get to our destination.

There was no food available for this red eye... one little waffle cookie for a 6+ hour flight... thank God I was able to sleep some

I was my pleasure to fly virgin on my birthday for my first solo trip ever 🫶🏼

These are one of the older seat arrangements facing away from the windows! Not particularly convenient sets. No storage spaces. NO COAT HANGING HOOKS. Inconvenient business class seat compared to any other airlines of similar class. Staff are excellent! Extremely professional, friendly. Food is good too.

Overall, flight was excellent but check in was very slow for Premium Economy. Economy queue was shorter but we weren't allowed to use it.

The staff was not very polite but the flight was very very nice and comfortable and the entertainment was great

Great crew - old style upper class seats on the older fleet now feels dated

Premium economy more comfortable than economy, but not by much. Did was awful, do not try the omelette. Flight crew were helpful. Flight was delayed by over an hour. Overall but bad, arrived safely and thank God.

Food was excellent. Service was very good. Staff was very helpful to all passengers.

The crew was excellent as ever on Virgin. The special meal was poor unfortunately. More significantly when we arrived at Manchester Airport there was no air bridge provided and we had to exit the plane down a rickety stair case. This is unacceptable for a transatlantic flight. Whilst I understand that this is the airport’s fault at the end of the day the airline is responsible for our transportation and needs to do something.

Super friendly and helpful staff, from check-in desk to cabin crew.

Following a paid seat upgrade for enhanced comfort, I encountered an unacceptable odor in my assigned area. It took three hours for the crew to relocate me, and the replacement seat was unacceptably close to the lavatory, offering no improvement.

The stewardess hit me with the food kart twice on the head and didn't say I'm sorry once. The same stewardess gave me a warm Apple Juice with No ice. The Flight was delayed for Departure 6 times, starting from 2:36pm, finally taking off 7:50pm. I was late picking up my child from the sitter by 3 hours.

Having to reschedule flights a day later, they loaded by luggage on the wrong plane from Little rock now I have to HOPE they deliver it to where im staying like they said would. International flight crew was very disgruntled and not very friendly.

We will be writing a long, detailed letter to corporate about our awful experience with American airlines.

It took way too long to diagnose and solve the problem of a broken crew member cabin seat. Though compensation for the volunteer who left the flight was very kind.

The entertainment package was vast and the selections were very current. Keep updating it was great.

The seat was so hard my tailbone was aching The crew was kind of a b**** because I made a joke that I didn't care if they close the door I total c*** when she was trying to f****** act like she was mad at me because I said that The flight was bumpy. Sure you didnt have control over that.

Our bags took a long time to get unloaded once we landed.

Staff's did their best to make everyone comfortable and I appreciate them for it

Pathetic check in experience once again. Not enough staff scheduled at bag drop or for special assistance at LHR. Really need to rethink the whole self check in procedure. The crew was good. A very decent selection of special meals in this leg as compared to the JFK-LHR leg.

Very clean and comfortable cabin. Amazing Mediterranean salad for lunch before landing. Great range of films to watch. Really quiet and easy to sleep on the flight also. The initial food was a bit weird: odd fried chicken pieces in some weird white gloop, but that would be my lack of cultural knowledge on the grub. Salad more than made up for it at the other end. Staff were super attentive and helpful. Great and easy flight

Flight was delayed but my previous flight was as well so It worked to my advantage. This was my first time in first class. I don't think they ever stopped feeding us. The seating area was very spacious and comfortable. The attendants were wonderful, warm, friendly and very personable.

We had a pretty good experience. Enjoyed both the flights. Crew was very good and helpful.

They issued seat assignments and sat my 2 year-old in the row behind me, separate from me and my daughter. Communication/ customer service was terrible. They told me to change it in London, then in London, they told me to talk to the cabin crew, then a supervisor came and stuck us in the back of the plane when we were supposed to be in row 25. Overall, they need to really work on their customer service. Additionally the food was terrible and they ran out of meals and didn’t have any kid options. To top it off there was no in-flight entertainment for the first hour of the trip.

We missed the connection because we had to wait for a shuttle from the plane to the Terminal. Also, we needed assistance and none was available.

When we arrived at the airport - 1st step - printing out your boarding pass - no issue. Not long lines as these machines. 2nd step - processing your bag drop off. There was only one associate there to help 10 kiosks. We had a family in front of us for 20 minutes trying to work on the machine and figure out every step for 4 pieces of luggage. My husband alerted the associate who was able to assist the family. Highly suggest that there are more associates to assist in this process. Besides this issue, security check went very quickly. Our flight was direct to Philadelphia. We had to carry our bags down two flights of steps, then out to the tarmac to a bus, then carry our bags up two flights of stairs to the plane. No one on the flight was expecting that long trek. I could see some people were struggling a bit. All in all - great flight crew, plane was clean and food was great!

There were no gluten-free vegan options available, so food was very limited on this flight, and some of the crew weren’t especially helpful about it. To make matters worse, a passenger was sick on board, and although the area was cleaned, the smell lingered for the rest of the journey. On top of that, we ended up circling for an extra hour, which only made the unpleasant situation drag on even longer.

I checked in to bags, one arrived one was delayed. I did not receive the bag for 4 days - arrived on Tuesday, received bag on Saturday!

The booking agent, cheapflightsfares, messed up, and the information for the seats we paid extra for was not sent to American Airlines. We were separated on the return flight and sent to the lowest economy section. The flight attendant helped arrange seating at the back of the plane to allow my wife and me to sit together.

I liked the comfort of the seats, very attentive crew, and the meals were excellent.

We were kicked off this flight by British Airways due to delays on our connecting flight also operated by British airways and were rebooked on a different carrier which delayed our arrival home by > 26 hours.

Everything you need to know for your flight from Heathrow to the United States

Information on your arrival and departure airports

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