1)you charge to reserve seats
2)uncomfortable seats
3) horrible coffee
4)you gave us 25% of the miles flown although I had purchased my tickets in January.
I ordered vegan meals. They were good. I was provided a snack box, which had some vegan, but not everything. Label reading is a must. I order vegan in part due to lactose sensitivity. Dairy consumption could have been a real problem.
The seats are very tight. (I am not a big person.) The overhead bins seemed on the small side. The cups served for beverages were at best 5oz, including cups for hot beverages. I bring my own tea when I fly. the small cups made me feel like I was wasting a tea bag.
-Very professional and friendly crew
-Good food and drink service
-Comfortable settings (I felt that my 10hr flight went by super quick)
Difenitely flying British again!
El dia 27/marzo/16 volamos mi esposa, 4 hijos y yo de Madrid a Londres vuelo # 459, el cual llego tarde y perdimos la conexión del vuelo DIRECTO a San Diego # 273, nos mandaron vía Chicago y volvimos a perder la conexión a San Diego por pura lentitud del personal de British, teniendo que dormir en Chicago, nos dieron hospedaje y 100 dlls para cenar para 6 personas (gaste lo doble). Al día siguiente, estuve cerca de 90 minutos batallando para que me imprimieran los pases de abordar porque supuestamente British no había pagado los boletos a American Airlines. Les pido me recompensen con boletos redondos por todas estos inconvenientes.
Saludos y gracias,
Fernando Vizcarra
Food was good, flight attendants on horribly delayed flight still gave good service.
Delayed 5.5 hrs, on the way out online check-in wasn't working & got booted out of previously reserved seats into middle of middle 4. Attendants seemed to ignore middle seats. On flight out, entertainment system was down for first 4 hours of 10.5 hour flight. Long international flight & only 1 drink service besides with meal. Prepare against dehydration by bringing your own water.
I don't think I will be flying British Airways again in future.
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