Food has been disappointing in both legs of flight to india
Great staff great experience, made a 2 hour delay very bearable
Great staff, great experience, made a 2 hour delay very bearable
Food was the worst I’ve had on a VA flight. Normally it’s a lot better
I was my pleasure to fly virgin on my birthday for my first solo trip ever 🫶🏼
These are one of the older seat arrangements facing away from the windows! Not particularly convenient sets. No storage spaces. NO COAT HANGING HOOKS. Inconvenient business class seat compared to any other airlines of similar class. Staff are excellent! Extremely professional, friendly. Food is good too.
Overall, flight was excellent but check in was very slow for Premium Economy. Economy queue was shorter but we weren't allowed to use it.
The staff was not very polite but the flight was very very nice and comfortable and the entertainment was great
Great crew - old style upper class seats on the older fleet now feels dated
Premium economy more comfortable than economy, but not by much. Did was awful, do not try the omelette. Flight crew were helpful. Flight was delayed by over an hour. Overall but bad, arrived safely and thank God.
Flight was late and boarding was confusing because gate changed and I didn’t get a notification
The business class seats are dated and uncomfortable. The space is bare minimum and there is absolutely no privacy. For $4K, this is not what I expect.
Flight, food and crew were all good, friendly and very satisfactory.
Lost luggage after 2 days no word leaving on cruise no stuff or clothes
Staff's did their best to make everyone comfortable and I appreciate them for it
Pathetic check in experience once again. Not enough staff scheduled at bag drop or for special assistance at LHR. Really need to rethink the whole self check in procedure. The crew was good. A very decent selection of special meals in this leg as compared to the JFK-LHR leg.
Very clean and comfortable cabin. Amazing Mediterranean salad for lunch before landing. Great range of films to watch. Really quiet and easy to sleep on the flight also. The initial food was a bit weird: odd fried chicken pieces in some weird white gloop, but that would be my lack of cultural knowledge on the grub. Salad more than made up for it at the other end. Staff were super attentive and helpful. Great and easy flight
I flew Business Class. Rory, one of the Cabin stewards, was attentive, explained the menu, provided appropriate drinks. was
The flight crew were friendly and attentive. Food was good and they passed out ice cream and drinks awhile after Lunch was done. The ice cream was a nice treat! I found several movies to watch during the flight. There was many movies and tv shows to choose from. We flew Premium economy and there was enough leg room to be comfortable. The seats were also comfortable. I would fly AA again if the airfare isn’t expensive.
Gate check bags that had to be gate checked because of first flight being a small flight are missing. British airways lost the luggage and haven’t met up with them yet!
Flight was canceled for a reason they knew hours before but did not mention. Next the gate chnage from 37 to 38 at least 10 times. Ridiculous.
Delay, after delay, after delay. It was hard as an adult travelling alone. I felt bad for the families with young children to entertain for several hours. Agents and crew performed to their usual good standard. Air Canada, never again.
Delayed over 1 hour boarding and on tarmac for no apparent reason. Boarding was awful. Extremely late. No employee knew what they were doing. Loading zones out if order (zone 2 before zone 1).
I would like to review the next flight from Toronto to Fort Myers as it was a disaster!!
I’m a thin guy, but my hips were plastered on either side of the chair. These chairs are so unbelievably small now. It’s miserable flying in them for anything longer than an hour
It was just fine. I managed to make all my connection too sbut had trouble in Munich with no wheel chair and trouble trying to get help from the airport people to get to the other terminal for my flight. Finally a wonderful lady Amelia, helped me to make my flight connection Timon with zero time to spare.
Boarding was slow due to airport security. The flight, staff, service and comfort were excellent. A little more complementary meals for 4 hours + flight will go a long way.
Awful. No running water on the plane. Bathroom extremely grimy, panels taped into place. Breakfast eggs with a terrible texture.
it was hours late with a fake story about the high wind
I had a fine time, but when I booked my tickets, I chose my seats. I had picked specific seats. When I checked in, I learned that my seats were gone, they'd put me in random seats instead. I didn't care for the flight from Toronto to Philly, but for Haneda to Toronto, I was very uncomfortable in a middle seat instead of an aisle seat.
Paid for exit row at the back of the plane. Window seat with lots of leg space. Food was inedible (as usual). Brought my own.
Missed flight. Requested assistance for my father and he did not receive it in Paris.
Business Class was very comfortable and the food and service was top notch.
The crew was very nice. The equipment on the 747 felt old.
As expected. Would have appreciated a 3-day headsup reminder as a reassurance that all is well.
Poor food on flight between Toronto and Stockholm Airport Toronto too crowded
The plane was late (as was my flight out from Birmingham the day before)
Business Class Configuration was excellent- private and comfortable. Crew and service were excellent. I really appreciate Air Canada cabin pressurization equal to an altitude of 8,000ft. Upon landing, I felt more alert and refreshed than typical for international flights
Hard to use tables and TV screens interfere with the enjoyment of flight experience. Other than that it was a smooth and comfortable ride and we were well taken care of.
Excellent flight overall. Lufthansa Business service was excellent with great cabin crew and very good food and wines. The seat comfort was excellent. Only a slight reduction in score due to the 747-400 being a relatively loud aircraft these days.
Check-in experience, for business call please provide a premium experience
Lost my luggage, ran out of food choices in business class, ground crew was completely unapologetic.
Excellent. The crew and flight were great. Checking in was easy and everyone was very helpful.
Late. And service was very slow - passengers sat for well over an hour with dirty trays etc surrounding them
Entertainment devices on A380 need to be fixed, the seats might do with updates.
I like everything about British Airways. Excellence. Perfect. Exquisite service.
The plane was dirty the food was awful and the boarding process took too long
Everything. Employees offered to help me because I had to use a cane.
Check-in and boarding were great. On flight staff were rude and disrespectful. Paid for extra room and found it incredibly cramped. Bathrooms kept in poor condition. Overall negative experience.
The business class seating arrangement for LHR to MAA was very uncomfortable. The movie options were terrible.
