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Find Cheap Flights from London to Toronto Pearson Intl (LON - YYZ)

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London to Toronto Pearson Intl Flight Information

Avg. Flight Duration 7h 40m
Flights Arrive in Toronto Pearson Intl
Flights Depart from London
Flight Price $353
Distance 3,557 miles
Airlines WOW air, Icelandair, American Airlines, Austrian Airlines, Air Transat, British Airways, KLM, Lufthansa, Virgin Atlantic, SWISS, Delta, Aer Lingus, WestJet

Good to Know

Low Season:
November
Best time to beat the crowds
4%
expected price decrease
High Season:
July
Most popular time to fly
22%
expected price increase
Average Price:
$766
(avg. price over the last 2 weeks)
Good Deal:
$548
or less (round trip)

When to Book Flights from London to Toronto Pearson Intl

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $548 or less.
The cheapest flight from London to Toronto Pearson Intl was found 75 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is November.
Morning departure is around 6% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking London to Toronto Pearson Intl Flights

How long does a flight from London to Toronto Pearson Intl take?
An average nonstop flight takes 8h 15m, covering a distance of 3557 miles.
How many flights are there between London and Toronto Pearson Intl?
There are 438 (nonstop) flights between London and Toronto Pearson Intl per week, averaging 61 per day.
Which airlines provide the cheapest flights from London to Toronto Pearson Intl?
In the past 3 days, the cheapest round-trip tickets were found on WOW air ($353), Icelandair ($390) and American Airlines ($398).
Do I need a passport to fly between London and Toronto Pearson Intl?
Yes.
Which airlines fly most frequently between London and Toronto Pearson Intl?
Finnair (5 times daily), British Airways (5 times daily), United (4 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly London to Toronto Pearson Intl?
For London to Toronto Pearson Intl, Friday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Toronto Pearson Intl back to London, the best deals are generally found on Monday, with Saturday being the most expensive.

Book cheap flights from London to Toronto Pearson Intl (round-trip)

Airports
Origin
London
$390
only
$390
$353
only
$353
Destination
Toronto
$353
only
$353
Fri, Oct 5
LGW
London Gatwick
YYZ
Toronto Pearson Intl
10h 55m
Sun, Oct 14
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 25m
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BWI
Mediocre 3.3

The flight was smooth and on time. The crew was competent.

For the second time my luggage was missing on arrival at Baltimore too. Didn't receive it until seven days after arrival.

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
YYZ
Good 6.6

Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Sun, Feb 3
LHR
London Heathrow
YYZ
Toronto Pearson Intl
11h 00m
Fri, Feb 15
YYZ
Toronto Pearson Intl
LHR
London Heathrow
10h 20m
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,600 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
MCI
Excellent 10.0

FREE MOVIES. STAFF WAS VERY FRIENDLY & HELPFUL & PROVIDED PLENTY OF GOOD WATER THROUGHOUT THE FLIGHT. PLANE WAS COMFORTABLE & VERY CLEAN. LOVE ICELANDAIR.

NO MEAL INCLUDED WITHOUT EXTRA COST. $5 FEE FOR CHEAP EAR PHONES. THANK GOODNESS I REMEMBERED TO BRING MY OWN.

MCI
KEF
Excellent 9.2

The flight is self was fine.

Waiting area at KCI was extremely disappointing, containing only restrooms & water fountains. No food available to purchase after going through security. Baggage check-in area was within the American Airlines area and was practically invisible. I missed it and had to walk back to check my bag. Found out after going through full Security measures that Icelandair does not participate in TSA Pre-Check I didn't know that airlines could not to participate in TSA Pre-Check. I did not know that no meals were included in the flight. The meals you could buy were very expensive and very small. After waiting 2 hours to board and being on a 7 hour flight, I was very hungry. Glad I took a few Oreo cookies. The airport at Reykjavik was an absolute zoo, totally disorganized. People were in very long lines and many of them sitting on the floor. I will not fly Icelandair again.

ARN
KEF
Excellent 8.0

Great food

It was delayed which made the change of planes in Reykjavik stressful

CDG
KEF
Okay 5.6

Flight attendants are nice

Connecting flight was too tight and stressful. We had to change planes and both our flights through Iceland were late, making it a stressful experience. We expected to have 45-60 min and ended up with Not enough instruction about what to expect. Seemed that everyone around us had 20 min to get to next flight.

KEF
MSP
Excellent 10.0

Nice fast in and out process. Good duty free shop

Smallish seats

Sat, Sep 8
LHR
London Heathrow
YYZ
Toronto Pearson Intl
14h 39m
Sun, Sep 9
YYZ
Toronto Pearson Intl
LHR
London Heathrow
11h 31m
Trip: 2 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 32,923 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
MCO
Excellent 8.0

Great crew, on-time arrival, quick boarding

Crowded seats in the back of the plane, Low quality and bland snack options

BCN
JFK
Good 7.6

Even on a big ole B777 you better upgrade to bigger seats

LGA
ILM
Okay 5.6

Being delayed

LAX
ORD
Excellent 8.6

Pilot was informative.

JAX
CLT
Good 6.0

Bumpy

Sat, Nov 10
LHR
London Heathrow
YYZ
Toronto Pearson Intl
37h 23m
Mon, Nov 12
YYZ
Toronto Pearson Intl
LHR
London Heathrow
33h 05m
Trip: 3 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,655 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.5
VIE
MUC
Excellent 10.0

NA

FRA
VIE
Excellent 8.0

The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight.

VIE
ZRH
Mediocre 2.0

My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed.

VIE
LAX
Excellent 10.0

I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list

TIA
VIE
Mediocre 2.0

My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed.

Wed, Nov 21
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
Wed, Nov 28
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 58 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
LGW
YYZ
Good 7.6

The flight was not full so I had lots of extra space. Really great value for the plane ticket price.

The emergency exit seats were very slimmer than other airplanes. There was a lot of leg room, but at the waist it felt like someone was holding me. (36 inch waist, male). Overall not bad.

LGW
YYZ
Excellent 10.0

meals, attendants were pleasant and informative.

cramped seating

LGW
YYZ
Good 6.0

The crew was professional and helpful.

Flight was delayed about 2.5 hours. They ran out of vegetarian meals before getting around to all passengers with the meal cart, only to have tons of extra meat-based meals they were trying to give away afterward. Very little space for an international flight as well.

LGW
YYZ
Excellent 8.0

Much more comfortable than our outbound flight, better seats and more space. Movies were available this time versus the outbound flight that did not have an entertainment system. Main meal was nice. We flew "Option Plus". Flight landed on time.

Main meal was quite nice but pre-landing snack was awful; pastry with a thin coating of tomato paste and veg.

LGW
YYZ
Excellent 9.0

Very friendly flight crew. The aircraft was very clean and new. It made the flight pleasant.

I think a better variety of movies would have made the flight better. I paid $9 for ear buds that were perhaps not worth the money. Most airlines provide free of charge. However the flight cost was less expensive than the competition, so I have no complaints. I will fly again with Air transat

Fri, Sep 14
LHR
London Heathrow
YYZ
Toronto Pearson Intl
26h 50m
Sun, Sep 16
YYZ
Toronto Pearson Intl
LHR
London Heathrow
14h 01m
Trip: 3 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 49 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
YYZ
Excellent 10.0

food was excellent ... service is always top notch

LHR
YYZ
Good 7.3

No WIFI

LHR
YYZ
Good 7.0

Mediocre experience on the ground; much better in the air -- competent, pleasant cabin crew.

It seems amazing to me that BA will leave 50 First and Business Class passengers standing in line while they pre-board "families with young children". Some of the families had children who were 7 or 8 years old and certainly had no need for pre-boarding; its just an opportunistic way of jumping the queue. Similarly, some of the "elderly" passengers who claim to need pre-boarding on departure spring to their feet and dash down the aisle on arrival. Air Canada boards Business Class first on this same route; I'm going to migrate back to them, as virtually everything else on the two flights is comparable.

LHR
YYZ
Excellent 10.0

British Airways has definitely got their act together it was a brilliant flight and the service was excellent it was a pleasure to see.

LHR
YYZ
Excellent 10.0

great service - flight was smooth takeoff and landing

Sat, Dec 1
LHR
London Heathrow
YYZ
Toronto Pearson Intl
18h 25m
Fri, Dec 7
YYZ
Toronto Pearson Intl
LHR
London Heathrow
17h 00m
Trip: 7 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,129 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
IAD
AMS
Excellent 10.0

I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle.

AMS
SFO
Excellent 10.0

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

SFO
AMS
Mediocre 3.3

Nothing really

Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers.

AMS
CDG
Good 7.6

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

AMS
PVG
Excellent 10.0

Good service onboard, good food. On time.

Sun, Nov 18
LHR
London Heathrow
YYZ
Toronto Pearson Intl
11h 15m
Sun, Dec 2
YYZ
Toronto Pearson Intl
LHR
London Heathrow
6h 55m
Trip: 15 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 3 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
MUC
JFK
Good 7.0

Lufthansa is always high quality

I dislike how one must stow the entertainment system so early before landing

SEA
FRA
Good 7.6

flight attendant found me a seat away from the screaming babies.

I was surrounded by about 6 babies. This is not acceptable for a long flight! I would like to have options as to where I sit. There should be a baby section where families pay more to be in a section on their own!!

BOS
FRA
Good 7.3

The flight was nice and the people were friendly and good

My stroller’s leg got broken and I did report

LHR
IAD
Okay 5.3

Not much compared to Lufthansa from AID to Munich.

Old plane, old movies, service was mediocre

FRA
KRK
Good 7.3

The crew was really nice

The flight was delayed, there was no TV or any other entertainment

Wed, Sep 12
LHR
London Heathrow
YYZ
Toronto Pearson Intl
19h 35m
Wed, Sep 26
YYZ
Toronto Pearson Intl
LHR
London Heathrow
14h 45m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Aug 22
LHR
London Heathrow
YYZ
Toronto Pearson Intl
27h 46m
Sun, Sep 2
YYZ
Toronto Pearson Intl
LHR
London Heathrow
13h 50m
Trip: 12 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,212 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
7.9
Food
7.7
LHR
SEA
Good 6.3

Great movie selection

They need softer seats...had to stand half the time

BNE
POM
Excellent 8.0

While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew.

Delay in boarding - not clear why. Can never get the wireless entertainment system to work.

JFK
LHR
Excellent 9.6

Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay.

Nothing

EWR
LHR
Excellent 8.0

Loved the food and ambiance

The on air entertainment was surprisingly low quality

AKL
MEL
Mediocre 3.0

Nothing much

MEL/AKL 7/7 FLIGHT CANCELLED. NO NOTIFICATION SENT. Online system down. .....try later. Had to call Philippines. Eventually got transferred to Air NZ 777.Great flight .... would never use Virgin again. AKL/MEL FLIGHT 13/7 CHANGED FROM 6:30 TO 7:50 TO 8:10. No advice. Online system down. Unable to get updated status. 20mins call to Philippines. No apologies.Ended up on an A330 800 .No USB points. Got a seat, but everything from cushions to Coke had to be paid extra. At be slightly cheaper, but no better than Tiger

Wed, Dec 26
LHR
London Heathrow
YYZ
Toronto Pearson Intl
11h 10m
Mon, Dec 31
YYZ
Toronto Pearson Intl
LHR
London Heathrow
6h 55m
Trip: 6 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 6,893 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
IAD
ZRH
Excellent 9.6

787 is an excellent plane and I could sleep a little

I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for.

ZRH
TXL
Excellent 8.6

I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since.

ZRH
DME
Excellent 8.0

i liked the food and the crew. they were nice.

the flight was good. nothing to not like.

ZRH
JFK
Good 6.3

The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok.

I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed.

TXL
ZRH
Okay 4.4

Hard working on board crew

check in procedure in Berlin: That airport is different. You drive right to the gate from which you board the plane. I showed up early and was told that I had to take by suitcase to another location if I wanted to check in 3 hours early. After lugging the suitcase a quarter of a mile, I was told that they don't do that and I had to return to the designated gate at the appropriate time.

Sun, Oct 14
LHR
London Heathrow
YYZ
Toronto Pearson Intl
13h 28m
Sun, Oct 28
YYZ
Toronto Pearson Intl
LHR
London Heathrow
14h 58m
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,595 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
PBI
LGA
Excellent 10.0

Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight

LGA
PBI
Excellent 10.0

There were many delays and cancellations due to bad thunderstorms at LGA. Despite a few hours delayed (because the airport was closed due to the storm), the flight was still schedule to leave! I was very happy about that. They did issue waivers for those who could not make the later time. Once delta got the ok to fly.. The flight left the gate very fast and we arrived and exited the plane super fast too. The process was so efficient and quick, I did not feel the waiting period. The flight attendance were so happy and positive, they made he flight very enjoyable. Great job delta!

JFK
SJC
Excellent 8.0

Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations

The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes.

JFK
CUN
Okay 5.6

Flight was delayed.

SFO
DTW
Okay 4.6

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

Wed, Dec 26
LGW
London Gatwick
YYZ
Toronto Pearson Intl
12h 25m
Mon, Dec 31
YYZ
Toronto Pearson Intl
LGW
London Gatwick
9h 10m
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4,995 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
DUB
AMS
Okay 4.6

The plane was clean and comfortable, the crew was friendly

Having to pay for coffee and soda is something I would expect from a budget airline and not a major carrier

BOS
DUB
Good 6.0

No delays. Reasonably comfortable

Not a single vegetarian option on the flight ??!?

DUB
AGP
Excellent 10.0

Very kind, knowledgeable personnel!

SNN
LHR
Good 6.3

NO complimentary drinks or snacks. Seats are bolt upright. Not comfortable.

EWR
DUB
Good 7.3

My flight from the US to Dublin was delayed by 3.5 hours because the original inbound plane broke down and they sent a smaller replacement. Then they could not locate a crew.

Thu, Sep 13
LGW
London Gatwick
YYZ
Toronto Pearson Intl
10h 55m
Mon, Sep 24
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 25m
Trip: 12 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
YYZ
Good 6.6

Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

LGW
KEF
Mediocre 3.3

Crew was wonderful.

My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.

Wed, Aug 22
LGW
London Gatwick
YYZ
Toronto Pearson Intl
15h 19m
Sun, Sep 2
YYZ
Toronto Pearson Intl
LGW
London Gatwick
27h 25m
Trip: 12 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 81 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
LGW
YYZ
Excellent 8.4

The complimentary in flight movie would not run on my android device. It ran for 5 minutes then froze.

LGW
YYZ
Good 7.3

Food charges + hours to wait for a hot drink (tea)

LGW
YYZ
Excellent 8.6

Despite an ontime boarding, weather (thunderstorms) and air traffic congestion left us stuck on the tarmac for over 3 hours. Kudos to the captain for keeping us informed of every development and for taking the initiative to negotiate a southern flight plan routing that allowed us eventually to depart when other flights were being cancelled due to congestion in Heathrow airspace to the north. West Jet also put together a special team in Toronto to rebook passengers with connecting flights to later flights. This meant they had a new boarding pass ready and waiting for me by the time I got to Toronto, so the disruption was minimized.

I had counted on buying my meal on the plane, so had not purchased any beforehand. Unfortunately, we ended up delayed on the tarmac for over 3 hours and they ran out of hot meals before they reached my seat row. I had to make do with crackers, cheese and fruit as my dinner. Lesson learned: always reserve my meal (or buy one) before boarding my flight - you never know what kind of delays will occur. To be fair, the crew did offer me a free glass of wine to go with it, which was a nice touch.

LGW
YYZ
Okay 4.6

Crew was great cabin service was good, entertainment was good

Start loading at 10 takeoff at 11:45 late because of loading luggage. Maybe if we start loading at 11 we would not have to sit ther for so long

LGW
YYZ
Excellent 9.0

I would give the crew 10 stars if I could! This was by far one of the best flights I’ve ever been on. I’m not a fan of having to pay/rent an iPad for entertainment, and it was a bit cold for my taste(I also had to pay for a tiny blanket). However, other than those two very minor things, it was a wonderful flight. I have never flown with a better crew, you could really tell they all actually enjoy their jobs. I loved that the pilot had a great sense of humor, he told a few funny jokes after we landed(while we were taxiing) it definitely helped make the time pass faster & I honestly think it put everyone in a good mood :) I have never been more satisfied with a flight. I will most definitely recommend WestJet to everyone I know, and will be my first choice for flying myself.

I didn’t like that I had to pay/rent an iPad for entertainment. I was disappointed that I had to pay for a blanket & that the blanket was so small. In flight WiFi was kind for expensive and didn’t work very well, it kept disconnecting and the only thing that really worked was iMessage. Having said that, overall it was a great flight! :)

Thu, Sep 13
LGW
London Gatwick
YYZ
Toronto Pearson Intl
10h 55m
Sat, Oct 27
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 30m
Trip: 45 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

AMS
KEF
Good 6.0

The price

The delay

KEF
BWI
Mediocre 3.3

The flight was smooth and on time. The crew was competent.

For the second time my luggage was missing on arrival at Baltimore too. Didn't receive it until seven days after arrival.

Wed, Feb 6
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 30m
Fri, Mar 1
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Trip: 24 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,600 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
BRU
KEF
Okay 4.6

The check-in process was horrible. It took over an hour to drop off our bags and get a boarding pass.

CDG
KEF
Okay 5.6

Flight attendants are nice

Connecting flight was too tight and stressful. We had to change planes and both our flights through Iceland were late, making it a stressful experience. We expected to have 45-60 min and ended up with Not enough instruction about what to expect. Seemed that everyone around us had 20 min to get to next flight.

OSL
KEF
Good 7.6

Crew and food was nice If you are a Saga class passenger like my wife and I left something to be desired

Boarding procee in Iceland for Saga class means you get called up first to wait in line for bus to plane. There you wait for others to check in the gate. Then you proceed to board the bus. Saga class was with everyone. By the time we got on board waiting to climb the stairs we were soaked from the rain. Our bags were marked priority yet to our dismay it took 20 minutes for our bags to come on the carosill after others started getting there bags. Glad We had those priority stickers as we were clearly in the last of the bunch. 0

KEF
MCI
Good 6.8

Only the flight itself.

The Reykjavik Airport is terribly disorganized. Not enough seats to sit in. People sitting on the floor waiting for their flights. Looked like conditions in a third world country. Long lines to wait for flights to leave and to buy food in the food court. An absolute zoo. MY FLIGHT TO KANSAS CITY WAS NOT EVEN ANNOUNCED. I noticed that people were walking up to the check in gate. I asked a couple of people if the KC flight was boarding. They said that they weren't sure, but they were going to check. It turns out that it was the KC flight, but it was NEVER ANNOUNCED. Horrible airport administration. No excuses for all the problems at this airport.

ARN
KEF
Excellent 8.0

Great food

It was delayed which made the change of planes in Reykjavik stressful

Tue, Oct 30
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
Tue, Dec 4
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
Trip: 36 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 58 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
LGW
YYZ
Excellent 9.3

Crew were very friendly and helpful. Enjoyed that the plan was not full and you had room to move.

LGW
YYZ
Excellent 9.0

Very friendly flight crew. The aircraft was very clean and new. It made the flight pleasant.

I think a better variety of movies would have made the flight better. I paid $9 for ear buds that were perhaps not worth the money. Most airlines provide free of charge. However the flight cost was less expensive than the competition, so I have no complaints. I will fly again with Air transat

LGW
YYZ
Good 6.0

Bathrooms had no water, for toilet flushing or washing your hands. They knew before they took off. Wouldn't give us bottles of water to wash our hands with, could only use their squirt bottled of hand sanitizer. When I asked why they couldn't just give us water bottled, they told me they could only bring enough water to drink. The flight was half empty.

LGW
YYZ
Excellent 8.0

i think the price was reasonable and it was a reliable and on time .We didn't had to pay extra for our meals and suite case.

the seat was too close not enough leg room .

LGW
YYZ
Excellent 8.0

Much more comfortable than our outbound flight, better seats and more space. Movies were available this time versus the outbound flight that did not have an entertainment system. Main meal was nice. We flew "Option Plus". Flight landed on time.

Main meal was quite nice but pre-landing snack was awful; pastry with a thin coating of tomato paste and veg.

Mon, Jan 21
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 30m
Thu, Jan 31
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,600 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
OSL
KEF
Good 7.6

Pleasant crew

My wife and I wen business class called Saga class we have flown first class on other airlines and know the drill. In this case we were wrong The Saga class passengers were in line when we were told we would need to wait for 55 members of a high school soccer team to board. Did not have a lot of time to settle in Saga class once they were on

KEF
LHR
Excellent 8.0

Flight itself was fine.

Reykjavik Airport is a joke. Totally disorganized. Not enough seats to sit in and wait. Many passengers were sitting on the floor. Extremely long lines for people waiting to board their flights. Mass confusion. Food court required people to show their boarding passes in order to purchase food. People learned this after they got up to the cash register to pay for their food. Again, huge confusion. Ridiculous way to treat people.

KEF
MCI
Excellent 10.0

FREE MOVIES. STAFF WAS VERY FRIENDLY & HELPFUL & PROVIDED PLENTY OF GOOD WATER THROUGHOUT THE FLIGHT. PLANE WAS COMFORTABLE & VERY CLEAN. LOVE ICELANDAIR.

NO MEAL INCLUDED WITHOUT EXTRA COST. $5 FEE FOR CHEAP EAR PHONES. THANK GOODNESS I REMEMBERED TO BRING MY OWN.

LHR
KEF
Excellent 8.0

Flight itself was fine.

Boarding was late, as were all the other Icelandair flights I took on this trip.

OSL
KEF
Good 7.6

Crew and food was nice If you are a Saga class passenger like my wife and I left something to be desired

Boarding procee in Iceland for Saga class means you get called up first to wait in line for bus to plane. There you wait for others to check in the gate. Then you proceed to board the bus. Saga class was with everyone. By the time we got on board waiting to climb the stairs we were soaked from the rain. Our bags were marked priority yet to our dismay it took 20 minutes for our bags to come on the carosill after others started getting there bags. Glad We had those priority stickers as we were clearly in the last of the bunch. 0

Tue, Sep 11
LGW
London Gatwick
YYZ
Toronto Pearson Intl
10h 55m
Mon, Sep 17
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 25m
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BWI
Mediocre 3.3

The flight was smooth and on time. The crew was competent.

For the second time my luggage was missing on arrival at Baltimore too. Didn't receive it until seven days after arrival.

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