LON - YYZ

$337 Find Cheap Flights from London to Toronto Pearson Airport

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from London to Pearson Intl departing on 9/26. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Toronto Pearson Intl Airport

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Toronto.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Toronto.
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Flight Deals

Cheap Flights from London to Pearson Intl (LON-YYZ)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from London to Pearson Intl that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from London to Pearson Intl

Tue, Nov 11 - Fri, Nov 21
Lufthansa Logo
6:30 am - 1:05 pmLHR-YYZ
11h 35m1 stop
Lufthansa Logo
8:25 pm - 8:30 amYYZ-LHR
7h 05mnonstop
$483Lufthansa
Find Deal
Fri, Nov 7 - Sat, Nov 22
Air Transat Logo
11:40 am - 3:00 pmLGW-YYZ
8h 20mnonstop
Air Transat Logo
9:35 pm - 9:45 amYYZ-LGW
7h 10mnonstop
$484Air Transat
Find Deal
Thu, Oct 16 - Sat, Oct 25
Air Canada Logo
6:00 am - 12:50 pmLHR-YYZ
11h 50m1 stop
Air Canada Logo
5:00 pm - 8:10 amYYZ-LHR
10h 10m1 stop
$485Air Canada
Find Deal
Mon, Sep 8 - Mon, Sep 22
Air Transat Logo
9:40 am - 12:45 pmLGW-YYZ
8h 05mnonstop
Air Transat Logo
4:00 pm - 9:50 amYYZ-LGW
12h 50m1 stop
$485Air Transat
Find Deal
Tue, Nov 11 - Sat, Nov 22
Lufthansa Logo
6:30 am - 1:05 pmLHR-YYZ
11h 35m1 stop
Lufthansa Logo
5:00 pm - 7:10 amYYZ-LHR
9h 10m1 stop
$486Lufthansa
Find Deal
Tue, Sep 9 - Mon, Sep 15
Air Canada Logo
6:50 am - 11:40 amLHR-YYZ
9h 50m1 stop
Air Canada Logo
6:20 pm - 6:35 amYYZ-LHR
7h 15mnonstop
$488Air Canada
Find Deal
Fri, Nov 21 - Wed, Dec 3
British Airways Logo
5:05 pm - 8:15 pmLHR-YYZ
8h 10mnonstop
British Airways Logo
10:05 pm - 10:10 amYYZ-LHR
7h 05mnonstop
$493British Airways
Find Deal
Thu, Dec 25 - Tue, Jan 6
British Airways Logo
11:40 am - 2:50 pmLHR-YYZ
8h 10mnonstop
British Airways Logo
6:05 pm - 6:15 amYYZ-LHR
7h 10mnonstop
$504British Airways
Find Deal
Sat, Nov 8 - Tue, Nov 18
Icelandair Logo
12:15 pm - 6:15 pmLHR-YYZ
11h 00m1 stop
Icelandair Logo
7:40 pm - 10:50 amYYZ-LHR
10h 10m1 stop
$522Icelandair
Find Deal
Sun, Nov 23 - Tue, Dec 16
Icelandair Logo
12:15 pm - 6:15 pmLHR-YYZ
11h 00m1 stop
Icelandair Logo
7:40 pm - 10:50 amYYZ-LHR
10h 10m1 stop
$523Icelandair
Find Deal
Expert advice

Expert advice for your flight from London to Pearson Intl

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
United Airlines

United Polaris offers lie-flat seats with aisle access, ideal for long-haul comfort.


United's Wi-Fi varies; check coverage maps before purchasing for reliable connectivity.

Air Transat

Air Transat offers in-flight entertainment screens on most planes, enhancing long-haul travel comfort.


Club Class passengers enjoy upgraded meals on all flights, not just long-haul ones.

Air Canada

Air Canada's Signature Class features lie-flat seats for optimal comfort.


Air Canada's Maple Leaf Lounges offer access to premium passengers and elite members.

Read more about Air Canadaby Stefanie Waldek
Lufthansa

Lufthansa's Premium Economy offers 50% more space and an extra checked bag.


Lufthansa provides 11 special meal choices, accommodating various dietary needs.

Read more about Lufthansaby Jessica Macdonald
British Airways

BA's premium economy offers 7 inches more legroom, enhancing long-haul comfort.


BA's Executive Club offers Avios points, valuable for frequent flyers.

Airports
LHR

Heathrow's security lines can be long, so arrive early. Consider flights outside peak times for a smoother experience.

Read more about LHRby Duncan Madden
LGW

Gatwick's security is efficient, typically taking 15 minutes. Avoid peak times for a smoother experience.

Read more about LGWby Duncan Madden
YYZ

Use the UP Express train for a quick 25-minute ride from Pearson to downtown Toronto.

Read more about YYZby Stefanie Waldek
Our travel experts
Stefanie Waldek

Stefanie Waldek

Expert on United Airlines, Air Canada and YYZ

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
John Walton

John Walton

Expert on Air Transat

John Walton

John Walton

Independent aviation journalist John Walton took his first flight at eight weeks old and hasn’t stopped travelling since. A world-renowned expert in airlines and the passenger experience, he writes in depth on aviation, is a resident expert on travel in Japan and France, and offers a uniquely queer perspective on travelling the world.

Read more
Jessica Macdonald

Jessica Macdonald

Expert on Lufthansa

Jessica Macdonald

Jessica Macdonald

Currently based in Scotland after living in South Africa and the United States, Jessica has been writing travel and aviation content for more than 10 years. She regularly contributes to Travel + Leisure and TripSavvy, and has had work published by Condé Nast Traveller and The Independent. She has traveled to more than 50 countries across six continents.

Read more
Duncan Madden

Duncan Madden

Expert on British Airways, LHR and LGW

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Booking Insights

KAYAK's insights & trends for London to Pearson Intl flights

Get data-powered insights and trends into flights from London to Pearson Intl to help you find the cheapest flights, the best time to fly and much more.

How much is a round-trip flight from London to Toronto Pearson Intl Airport?

What is the cheapest London to Toronto Pearson Intl Airport flight route?

Data is based on round-trip flight searches on KAYAK over the past month.

The cheapest return flight from London to Toronto Pearson Intl Airport costs $429 on the route between London Gatwick Airport (LGW) and Toronto Pearson Intl Airport (YYZ). Over the past month, flights between London Heathrow Airport (LHR) and Toronto Pearson Intl Airport (YYZ) were, on average, 8% cheaper than other London-Toronto Pearson Intl Airport routes. This is also the most popular route.

What’s the cheapest day of the week to fly from London to Toronto Pearson Airport?

The average price of all round-trip flights from London to Toronto Pearson Intl Airport clicked on KAYAK for each day over the last 12 months.

For London to Toronto Pearson Airport, Wednesday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Toronto Pearson Airport back to London, the best deals are generally found on Sunday, with Wednesday being the most expensive.

What is the cheapest month to fly from London to Toronto Pearson Intl Airport?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London to Toronto Pearson Intl Airport, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London to Toronto Pearson Intl Airport is February, where tickets cost $508 (return) on average. On the other hand, the most expensive months are December and August, where the average cost of round-trip tickets is $758 and $748 respectively.

Can I save money by flying with a layover from London to Toronto Pearson Intl Airport?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $2,281, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from London to Toronto Pearson Intl Airport?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London to Toronto Pearson Intl Airport, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London to Toronto Pearson Intl Airport, you should book around 5 weeks before departure, which saves you about 16% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 24 weeks before departure.

Good to know

Low seasonJanuary
Cheapest flight$337
Best time to beat the crowds with an average 10% drop in price.
Most popular time to fly with an average 28% increase in price.
Flight from London Gatwick Airport to Toronto

When to book flights from London to Pearson Intl

Are your dates flexible? Find out the best times to travel from London to Pearson Intl based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from London to Pearson Intl: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew the route from London to Pearson Intl 
ChristopherFlew with Air CanadaLHR-YYZSep 2024
Boarding of the plane is a nightmare, and the gate staff don’t allow sufficient time for each zone to board in order. Get in line ASAP and just start board as soon as they begin letting people on the plane. Also, the self service check in machines won’t print baggage tags (we tried four different machines and none of them would print a baggage tag even though we had done online check in to indicate that we had checked bags).
LydiaFlew with American AirlinesLHR-YYZJun 2024
Give yourself enough connection time in London to clear customs even for connecting flights.
Verified travelerFlew with Air CanadaLHR-YYZMay 2024
It is a long walk to the gate so make sure to leave yourself time. We were told 4 hours ahead and we should have taken that advice.

FAQs for booking London to Toronto Pearson Airport flights

  • Are these direct flights or will there be stopovers?

    There are many direct flights, mainly offered by Air Canada and British Airways, which also offer 1-stop and 2-stop flights. The others offer indirect flights, with stopover cities varying according to the airline. Some of them go via Chicago O’Hare Intl (ORD) or New Jersey’s Newark Liberty Airport (EWR) or Washington Dulles (IAD), while others have stops at Lisbon Humberto Delgado (LIS) or Paris Charles de Gaulle (CDG). Most stops last between 2h and 5h, but some stopovers can be as long as 11h.

  • Can I easily get passenger assistance at Toronto Pearson Intl?

    The airport offers many support services for disabled people. Simply contact them 48 hours before your flight and they’ll make all the necessary arrangements, including an in-terminal shuttle service and GPS beacons linked to smartphone voice instructions to help people with sight loss to navigate the terminals.

  • What is the quickest way to get from Toronto Pearson Intl to downtown Toronto?

    Your best bet is to catch a UP Express train from the airport to Union Station in the city centre. It’s roughly a 25-mile trip that will take just under 30min and cost just over C$12 (roughly £9). On arriving at the station, you’ll be in the heart of the city, where all the major transport hubs and hotels are.

  • What is the cheapest flight from London to Toronto Pearson Intl Airport?

    In the last 3 days, the lowest price for a flight from London to Toronto Pearson Intl Airport was $337 for a one-way ticket and $483 for a round-trip.

  • Do I need a passport to fly between London and Toronto Pearson Airport?

    Yes, you'll most likely have to show a valid passport before boarding the plane in London and on arrival in Toronto Pearson Airport.

  • Which airports will I be using when flying from London to Toronto Pearson Airport?

    When flying out of London you will be using one of these airports: London Gatwick or London Heathrow. You will be landing at Toronto Pearson Intl.

  • Which airlines offer Wi-Fi service onboard planes from London to Toronto Pearson Airport?

    Lufthansa, KLM, and Air Canada offer inflight Wi-Fi service on the London to Toronto Pearson Airport flight route.

  • Which aircraft models fly most regularly from London to Toronto Pearson Airport?

    The Boeing 787-9 Dreamliner is the aircraft model that flies most regularly on the London to Toronto Pearson Airport flight route.

  • Which airline alliances offer flights from London to Toronto Pearson Airport?

    Star Alliance, oneworld, and SkyTeam are the airline alliances operating flights between London and Toronto Pearson Airport, with Star Alliance being the most commonly used for this route.

  • On which days can I fly direct from London to Toronto Pearson Airport?

    There are nonstop flights from London to Toronto Pearson Airport on a daily basis.

  • Which is the best airline for flights from London to Toronto, Air Transat or Virgin Atlantic?

    The two airlines most popular with KAYAK users for flights from London to Toronto are Air Transat and Virgin Atlantic. With an average price for the route of $565 and an overall rating of 7.7, Air Transat is the most popular choice. Virgin Atlantic is also a great choice for the route, with an average price of $581 and an overall rating of 7.4.

  • How does KAYAK find such low prices on flights from London to Toronto Pearson Airport?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Toronto Pearson Airport.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London to Toronto Pearson Airport?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Toronto Pearson Airport from London is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London to Toronto Pearson Airport?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Toronto Pearson Airport with an airline and back to London with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London to Toronto Pearson Airport?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Toronto Pearson Airport from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London to Toronto Pearson Intl Airport

  • Looking for a cheap flight? 25% of our users found flights on this route for $583 or less one-way and $523 or less round-trip.
  • You can take flights from London to Toronto from 6 airports. Heathrow (LHR) and London City (LCY) are central, with Stansted (STN) and Luton (LTN) being a 1h drive to the north of the city. Gatwick (LGW) is around 1h 15min to the south. If you’re to the west of London, choose Southend Airport (SEN), which is 1h 30min from the city centre.
  • The most direct way to fly from London to Toronto if you’re in London itself is to take the Heathrow Express to Heathrow Airport. However, if you’re staying further out from the city centre, or arriving from a nearby town, you might prefer going to one of the smaller outlying airports like Luton or Southend, where there is likely to be less congestion, although these offer fewer flights with one or two stopovers on the way.
  • All of these flights land at Toronto Pearson Intl (YYZ), the main hub of Air Canada, which is about 40min from downtown Toronto by car. You can travel to and from the airport using the Toronto Transit Commission shuttle service, or by train departing every 30min or taxi, which is available at arrivals level. The airport also services the Golden Horseshoe area surrounding the city.
  • Flights from London to Toronto are serviced by numerous airlines, which cover the whole journey. The major carriers on this route are Air Canada, British Airways, Virgin Atlantic, Lufthansa, Air France and KLM, most flying out of Heathrow, London City and Gatwick. TAP Air Portugal also operates many flights, usually from Heathrow via Lisbon. US airlines like United and American Airlines depart mainly from Heathrow too.
  • Toronto Pearson Intl is one of the busiest airports in North America, so it’s exceptionally efficient. It boasts one of the fastest movable walkways in the world. You’ll arrive at Terminal 1 and can enter Canada from there or move across to Terminal 3 if you’re continuing to the US – it has a USA Preclearance Facility for smooth transit.

Prefer to fly direct from London to Toronto Pearson Airport?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London to Toronto Pearson Intl.
Find which airlines fly direct from London to Toronto Pearson Intl Airport, which days they fly and book direct flights.

Direct departures

London to Toronto Pearson Intl

Monday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Tuesday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Wednesday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Thursday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Friday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Saturday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Sunday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

See more direct flights

Direct returns

Toronto Pearson Intl to London

Monday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Tuesday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Wednesday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Thursday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Friday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Saturday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

Sunday

Air Canada, Air Transat, British Airways, +1 more

Air Canada, Air Transat, +2 more

See more direct flights

Reviews of the top 5 airlines serving from London to Pearson Intl

 
See real verified KAYAK customer reviews for airlines flying from London to Toronto. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from London to Pearson Intl? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.7
Air TransatOverall score based on 429 reviews
7.3Comfort
7.9Boarding
6.8Food
8.4Crew
7.0Entertainment
Airline reviews

It’s ok just the boarding point is far too far

8.0 ExcellentAnonymous, Aug 2025YYZ - YYT
Read more Air Transat reviews

It’s ok just the boarding point is far too far

Check in slow even though completed online check in, there was no bag drop available so had to query for 90mins as only 2 staff on desks.

Flying to a far away destination is a miracle in itself, so please take these with a grain of salt. The seats are a bit tired, and need a freshen up. The entertainment could be a bit newer, especially with all services available now. The food really is where we need help. But again, flying is a privilege, so all is good.

Not so much porter it's your site! Not good

They are a sister company with Air Transat and the two companies do not work well together. If you have any issues the two companies will blame each other and you will miss your flights. The help line does not help

Never book through a third party. Book through Air transats website. Terrible process to get help and many issues happen with them and sister companies because half the flights you book with them aren’t even through air transat.

The plane was pretty full, and we dis not have any includes meal for our 4h30 flight? And on-board entertainment wasn't available, there was no TV or plugging to charger your device on the plane. They told us to download an app if we wanted to watch movies but it never connected, that was a disappointment, the r we st was very good though and the crew were really nice!

Seats were very tight especially for first leg of trip.

Not necessarily a Transat issue but it took 2 hours to go through immigration. Tried to reach out to Transat for resolution but was unable to reach an agent.

The flight was excellent, once it started, however we were delayed two hours when the first plane’s engines wouldn’t start. They found another identical plane and transferred us and our luggage in under two hours and made up almost an hour in the air.

Staff's did their best to make everyone comfortable and I appreciate them for it

Pathetic check in experience once again. Not enough staff scheduled at bag drop or for special assistance at LHR. Really need to rethink the whole self check in procedure. The crew was good. A very decent selection of special meals in this leg as compared to the JFK-LHR leg.

Very clean and comfortable cabin. Amazing Mediterranean salad for lunch before landing. Great range of films to watch. Really quiet and easy to sleep on the flight also. The initial food was a bit weird: odd fried chicken pieces in some weird white gloop, but that would be my lack of cultural knowledge on the grub. Salad more than made up for it at the other end. Staff were super attentive and helpful. Great and easy flight

I flew Business Class. Rory, one of the Cabin stewards, was attentive, explained the menu, provided appropriate drinks. was

The flight crew were friendly and attentive. Food was good and they passed out ice cream and drinks awhile after Lunch was done. The ice cream was a nice treat! I found several movies to watch during the flight. There was many movies and tv shows to choose from. We flew Premium economy and there was enough leg room to be comfortable. The seats were also comfortable. I would fly AA again if the airfare isn’t expensive.

Gate check bags that had to be gate checked because of first flight being a small flight are missing. British airways lost the luggage and haven’t met up with them yet!

Staff lovely , economy seats very uncomfortable , wheelchair assistance wonderful in Heathrow awful in Nashville !

Was a normal flight but it was delayed, and there wasn't an explanation.

Good crew and a great experience. Only good things to say.

Great thanks - a whole row to myself. Good food but film selection not great.

This was the end of our honeymoon and our connecting flight to Philly was canceled while we were in our layover due to “maintenance”. Filing a claim to get compensation but would not fly Air Canada again.

I found the boarding easy and my seat was very comfortable as I had a lot of leg room. I am not too happy that I no longer have lounge access even though I used to get it with my TD credit card.

Flight cancelled. Major disruption to our travel. Do not use Air Canada from KC. To few flights.

There labor disputes cancelled my flight less than 24 hours before my boarding time but there customer service/website was easy enough to navigate and they rebooked me for no upcharge.

Re luggage I carried a backpack only. I did not check any bags in. However there were other passengers with carry on luggage going in the plane. My question is why are others allowed to have a carry on luggage inside the plane? Shouldn’t they have dropped it off at the gate? I’m asking because I could have brought the same thing instead of a backpack only. Please clarify for future reference. Thank you.

Like the service. Very hard to communicate or contact when have problems

W ended up getting stuck in Edinburgh Scotland during the air strike. They cancelled our flight and No help to get us rebooked. All said down that cost us over $2,000 extra at least to get home. Hopefully we will be reimbursed somehow! Won’t be flying Air Canada again

What a silly survey to send - all AC flights were cancelled due to the strike so of course we did not fly yesterday

The WiFi was down the whole flight, a flight that had no on board of any kind

Check in staff was incredibly rude and condescending. When I arrived at the gate I had been charged $125 for a checked back. I did have or check a bag. When I brought this to the attention of the staff member who checked me in, she said that she made a mistake and there was nothing she could do about it. I asked her to remove the charge and refund credit card, she said she could not and that I had to call my credit card company to contest the charge. I called Air Canada customer support, was put on hold, after 43 minutes a received a messages stating customer service was overwhelmed with calls and was then hung up on.

The crew was very nice. The equipment on the 747 felt old.

As expected. Would have appreciated a 3-day headsup reminder as a reassurance that all is well.

Poor food on flight between Toronto and Stockholm Airport Toronto too crowded

The plane was late (as was my flight out from Birmingham the day before)

Business Class Configuration was excellent- private and comfortable. Crew and service were excellent. I really appreciate Air Canada cabin pressurization equal to an altitude of 8,000ft. Upon landing, I felt more alert and refreshed than typical for international flights

Hard to use tables and TV screens interfere with the enjoyment of flight experience. Other than that it was a smooth and comfortable ride and we were well taken care of.

Excellent flight overall. Lufthansa Business service was excellent with great cabin crew and very good food and wines. The seat comfort was excellent. Only a slight reduction in score due to the 747-400 being a relatively loud aircraft these days.

The flight was delayed by an hour. Made the connection uncomfortably tight.

When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.

Not what I expected for the last leg of a $5100 business class experience. Boarding was a nightmare. The flight was delayed and I had to keep checking my email to ensure I was at the right gate since the airline or the terminal had no clue until 15 mins prior to boarding. Food was gross, limited drink options.

They issued seat assignments and sat my 2 year-old in the row behind me, separate from me and my daughter. Communication/ customer service was terrible. They told me to change it in London, then in London, they told me to talk to the cabin crew, then a supervisor came and stuck us in the back of the plane when we were supposed to be in row 25. Overall, they need to really work on their customer service. Additionally the food was terrible and they ran out of meals and didn’t have any kid options. To top it off there was no in-flight entertainment for the first hour of the trip.

We missed the connection because we had to wait for a shuttle from the plane to the Terminal. Also, we needed assistance and none was available.

When we arrived at the airport - 1st step - printing out your boarding pass - no issue. Not long lines as these machines. 2nd step - processing your bag drop off. There was only one associate there to help 10 kiosks. We had a family in front of us for 20 minutes trying to work on the machine and figure out every step for 4 pieces of luggage. My husband alerted the associate who was able to assist the family. Highly suggest that there are more associates to assist in this process. Besides this issue, security check went very quickly. Our flight was direct to Philadelphia. We had to carry our bags down two flights of steps, then out to the tarmac to a bus, then carry our bags up two flights of stairs to the plane. No one on the flight was expecting that long trek. I could see some people were struggling a bit. All in all - great flight crew, plane was clean and food was great!

The space is tight. Either you sit straight up the whole time, but the minute you relax, your knees hit the back of the seat in front of you. My seat would not recline so I was quite uncomfortable. Didn’t use my tray table bc it was stained and sticky and nasty. I was also seating in one of the last rows and one crew member and people going to the bathroom kept hitting my elbow resting on the armrest.

Flight was delayed for 2h. Announcements were poor and I was given 1 biscuit and a bottle of water as consolation. Not happy.

There were no gluten-free vegan options available, so food was very limited on this flight, and some of the crew weren’t especially helpful about it. To make matters worse, a passenger was sick on board, and although the area was cleaned, the smell lingered for the rest of the journey. On top of that, we ended up circling for an extra hour, which only made the unpleasant situation drag on even longer.

The crew’s professionalism was top notch and the food and drinks available were excellent. I only ask that we get the refurbished 777’s on the London to Bermuda route that I had for the London to Singapore leg. The updated infotainment system is much better than the older version

Checking in prior on line and wait time at Gatwick was terrible. I would rate a big fat ZERO.

I checked in to bags, one arrived one was delayed. I did not receive the bag for 4 days - arrived on Tuesday, received bag on Saturday!

It was ok. Our flight was delayed 2 hours, and then again on arrival. The explanation given felt feeble.

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