Find Deals on Flights from London to Václav Havel Prague (LON - PRG)

Flight landed safely

At the check-in desk I had difficulty hearing the agent because my ears were stopped up from my previous flight. Instead of being helpful he mocked me by acting as if he also had a hearing problem. When I asked where the departures were, he started making emphatic gestures and speaking loudly as if he were talking to an idiot.This person, an older caucasian male, should be sacked, fired, removed... whatever you may call it and put on public assistance. He can probably have his personality disorders paid for by the government. The flight attendants were unfamiliar with the credit card machine for on-board purchases, unsmiling and unhelpful.

Nothing

Terrible experience. They do not allow to bring your own water to the airplane and they denied to give me a glass of water. Also they lost my baggage and returne it to me 4 days later.

Only after I read the fine line on my e-mail did I find out I had to print a boarding pass. The crew was not friendly or understanding. Woke me up from my sleep. Overall terrible flight.

Got to where I needed to go. Ground crew and flight crew were friendly and professional.

No complaints

Nothing

The seats were very uncomfortable, I am a skinny men I could tuch the passenger next to me and it was very bad you know I understand they have to make a profit but is not about money at all time what happened to customer service I felt I was a stack of Sardines very bad I would not fly Whit this airline again . Shaun Boudaghian

To be told last minute I can not fly and have to be put on a waiting list by the check-in lady mrs A in the situation when we had a technical error with my online check-in (my husband was successfully checked in but not me) and sent to the gate to hope for a last minute cancellation. One of the lady mrs B at the gate didnt communicate properly with her colleague mrs C standing next to her (who told my husband to wait on the side before validating his boarding until i could get a seat) and 'gave' my husband seat away to another waiting passenger (even though it was written on my ticket I was the first on the waiting list) even though we were trying to anticipate the situation but she only replied 'one minute please' without listening and resulting in giving away my husband ticket afterall! lack of professionalism, internal commnication between personel and overall obvious messy organization with disrespect to passengers. without saying that the whole waiting time, i had to sit on the ground and had nowhere to seat properly while 7 months pregnant. Will never fly easyjet ever again.

Easy flight. No problems encountered.

Lunch salad! Great idea. Mini forks too cute to stand.

The gate not being announced until 20 minutes before boarding. However, this probably wasn't BAs fault.

Terrible boarding process in Budapest airport... Gate was located in some kind of hangar on the runway. We waited one our inside the plane to take-off because air routes were busy

Ground services are generally rude and irritating.

First 45 minute delay because the plane arrived late. Then another half hour or more delay because of passengers being rowdy. It was an endless reshuffle of luggage in the compartments.

4 hour delay

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Original departure time: 21h55 Effective: 24h Delay without any apologize or compensation. I asked for a bottle of water but they sad only for sell.

Not enough room in the seat. Over 2 hour delay.

Ground personal were terrible. Would not fly with them again if at all possible.

on time

extremely uncomfortable seats

Nice big plane very nice polite staff

No entertainment

I need a refund as soon as possible I have no reply from anyone

Flight was delayed. There was no communication of the fact it was delayed or for how long. Once boarding was completed, 1 hour late, we sat in the plane for a further 30 minutes without any communication of the cause of the delay or when we were going to leave. In fact, when the flight actually pulled back from the gate, several people were standing, or in the rest room, having given up on the flight actually departing. Once on the plane, the cabin service was so slow that they were only to serve the first 20 rows before they had to pack up because the plane was about to land. An airline to avoid ...

Nothing

No online Checkin. Seats all spread out. Very few staff for check-in and it took for ever.

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

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