Find Deals on Flights from Václav Havel Prague to London (PRG - LON)

Service was fine, flight is cheap compared to others

Delay, food is expensive 4,50 euro for a croissant

Good legroom, good price, friendly staff.

Instructions in the airport sometimes missing, sometimes unclear. Long wait because incoming flight was delayed but no announcement to explain. Stansted is not a nice airport.

Only after I read the fine line on my e-mail did I find out I had to print a boarding pass. The crew was not friendly or understanding. Woke me up from my sleep. Overall terrible flight.

Got to where I needed to go. Ground crew and flight crew were friendly and professional.

No complaints

Flight delayed again

Nothing in particular.

I got lucky with the ticketing person who disregarded the fact that both of my pieces were 23 kg and let one pass but I did pay for the second as much, if not more than I will pay for trans-Atlantic today. I asked if this payment covered the later flight and was told, as if in astonishment, "Of course not."

At the end I was able to take my flight to London.

I wanted to change my return ticket. I tried 3 times to do that, but their system didn't accept PayPal or direct card payments. I gave up and bought ticket using wizzair. At Prague airport I was told my ticket was invalid just because my payment to change the return ticket was still pending. This cost me stress, running to the cash desk explaining the situation which was their fault.

Nothing

Starting from checking in. There was one guy checking in all the baggage for 100 odd people in line. We wasted almost 45 mins just to check the baggage in. We already had checked in and had the boarding pass. Even on plane they charged for water. Seats were extra too. Old plane and was rattling all over with ugly colors.

The plane was clean and crew was polite.

My flight ( Prague to London) was delayed for 1 hour. My previous flight ( London to Prague) was delayed for 40 min. I was speaking with other passengers, almost everybody was reffering to the numerous delays by SmartWings ( for 40 min to 7 hours). No warning or information about this delay was given in advance. We were waiting in the gates for 1.30 hours, instead of sitting in the lounge.

Absolutely nothing.

Original departure time: 20h Effective: 23h Because of this unbelieveble delay, I lost my bus to Piccadily and got stuck at the airport to get a train. Result: I was supposed to arrive at the hostel 22h quietly but arrived 4am in the morning. Company Explanation: plane in Madrid. Did they not know that people had bought the ticket and waited in Prague? Where is their responsibility? 110 kc not account for it

Terrible boarding process in Budapest airport... Gate was located in some kind of hangar on the runway. We waited one our inside the plane to take-off because air routes were busy

Ground services are generally rude and irritating.

I was really pleased by the safety procedures of BA

The crew was not so friendly and polite.

The food saved the flight

Old airplanes, old seats, old entertainment system... They haven't change in decades!

Friendly service, helpful ground staff.

Easy flight

Ground personal were terrible. Would not fly with them again if at all possible.

on time

extremely uncomfortable seats

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.