|Avg. Flight Duration||2h 02m|
|Flights Arrive in||London|
|Flights Depart from||Václav Havel Prague|
|Airlines||SmartWings, British Airways|
Pros: Everyone on staff was really nice and efficient. They have really limited cabin luggage rules, but allow a free checked bag, so that's pretty great.
Cons: All food/beverage is for purchase, even water. The check in process was a bit lengthy too, maybe could be made more efficient.
Pros: Absolutely nothing.
Cons: Original departure time: 20h Effective: 23h Because of this unbelieveble delay, I lost my bus to Piccadily and got stuck at the airport to get a train. Result: I was supposed to arrive at the hostel 22h quietly but arrived 4am in the morning. Company Explanation: plane in Madrid. Did they not know that people had bought the ticket and waited in Prague? Where is their responsibility? 110 kc not account for it
Pros: Nothing in particular.
Cons: I got lucky with the ticketing person who disregarded the fact that both of my pieces were 23 kg and let one pass but I did pay for the second as much, if not more than I will pay for trans-Atlantic today. I asked if this payment covered the later flight and was told, as if in astonishment, "Of course not."
Pros: Friendly service, helpful ground staff.
Pros: Easy flight
Pros: The flight was on time
Cons: The airline is very mechanical Customer service in non personal and robotic
Pros: I did not fly. Cancel month ago, no money back. No good company!
Cons: I cancel month ago, no money back !!! No good company!
Pros: Everything was just perfect. Thank you very much!
Pros: Seat was comfortable
Cons: Crew. Crew was very rude. I understand their day was difficult due to the delay, but it made it worse for passengers, many of whom missed or were about to miss connections
Pros: Crew is incredibly kind.
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