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Cons: There was a delay of 4 hours to board from Montreal to Paris. with not any justification or valuable reason from the crew.

Pros: Nothing.

Cons: Way too cramped a plane, horrible food, crew were not very pleasant. The entertainment system was broken and there was nothing offered to customers. At least give everyone a free drink or something. They told us they tried to fix it but that was obviously not true. And they tell us once were in the air, which is unfortunate because some of us could of downloaded things in advance had we known. Just handled exceptionally poorly. I will not be flying with Air Transat again after this experience. Once was enough.

Pros: The flight attendants friendly,

Cons: Limit of three bags is understandable but no solution offered when the time to board happened,

Cons: We were fee'd to death. For example, this is the first time flying Air Transat where we had to pay extra for luggage and the cost was incredibly high! I feel ripped off.

Cons: Boarding sucks

Pros: Yes

Cons: Free drinks

Pros: Crew amazing

Cons: Nothing. Always accommodating.

Cons: Good tasted so bad, you should try to improve it.

Cons: Small seat, no entertainment, you have to buy blanket and headphones

Pros: Leg room was good

Cons: Food was lacking or you had to pay for it, not great on a long haul. Terrible films And tiny chairs

Pros: The flight was without a hitch. One of the washroom in the plane was out of service but it was a non-issue. My vegetarian meal was the same from my departure flight but still ok. The mac and cheese for kids meal was also not bad. Entertainment was also good. There were a lot of choices for all ages.

Cons: We waited for a few minutes at the corridor for the shuttle to take us to the plane. Maybe there was only 1 shuttle instead of 2 to take the passengers.

Pros: Friendly crew

Cons: Seat wasn't reclining and was very uncomfortable

Pros: Nothing.

Cons: Way too cramped a plane, horrible food, crew were not very pleasant. The entertainment system was broken and there was nothing offered to customers. At least give everyone a free drink or something. They told us they tried to fix it but that was obviously not true. And they tell us once were in the air, which is unfortunate because some of us could of downloaded things in advance had we known. Just handled exceptionally poorly. I will not be flying with Air Transat again after this experience. Once was enough.

Cons: We flew Air Transat from Vancouver to London and back as a family of 3. The seats were some of the most cramped that we've been in. Small space for leg room (and I'm only 5'3"), and the placement of the rigid boxes for the life jackets towards the front part of the seat made it impossible to rest your foot on the bar underneath. The arm rests went up, but not all the way back, so that further restricted room and made it awkward for my son to lean against me to sleep. The entertainment selection was OK, however it was the same for both directions, so the way home offered us a much smaller selection.

Pros: Exit row window seat with empty row beside me. Next to washroom. Got 2hours sleep. All I can ask for.

Cons: Business class upgrade for free.

Pros: The flight was a great value

Cons: The toilets were very unsanitary by halfway through the 9 hour flight

Pros: Food was good

Cons: More ice was needed in my drinks

Pros: Air transat is a great airline. Everything from the food to the service was amazing. Would 100% recommend them for your next holiday.

Pros: Staff in Cancun were excellent. I recently had hip replacement and they approached me to provide wheelchair thru departure process and got me to departure gate.

Cons: More help in Montreal with automated declaration system etc for people that are not frequent travellers

Pros: The crew on the actual flight was excellent.

Cons: The staff at the Toronto airport was rude The baggage policy was unclear and they had trouble answering our questions. We could have saved a good amount of money if the baggage policy was more clear and the staff could explain it. Using the term "Economy" for all flight categories is not helpful.

Cons: Lots of time waiting to disembark. Some free snacks would be nice to.

Cons: We were fee'd to death. For example, this is the first time flying Air Transat where we had to pay extra for luggage and the cost was incredibly high! I feel ripped off.

Pros: The crew was great.

Cons: The seat space was very narrow for an international flight.

Pros: The flight was without a hitch. One of the washroom in the plane was out of service but it was a non-issue. My vegetarian meal was the same from my departure flight but still ok. The mac and cheese for kids meal was also not bad. Entertainment was also good. There were a lot of choices for all ages.

Cons: We waited for a few minutes at the corridor for the shuttle to take us to the plane. Maybe there was only 1 shuttle instead of 2 to take the passengers.

Pros: Flight,crew, meal and entertainment were good.

Cons: Our luggage was lost on our connecting flight in Montreal. Not happy with that. However, it was delivered to our home 2 days later.

Cons: Gatwick airport felt like I was in a hamster cage before boarding and they had horrible policies as an airport that didn't follow airline policies. The airport was also not set up with kiosks to print boarding passes at the airport and for people traveling without computers to check in beforehand.

Cons: Seats low on padding, no movie options other than the one offered on the public screen

Cons: To have known that you had to do security twice without leaving the boarding area.

Pros: Very friendly crew. The meals are good, nice variety. Hot food is hot.

Cons: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.

Pros: The seating in upper class is unconventional and uncomfortable.

Cons: Reconfigure seating in upper class. We will no longer be customers for that reason alone..

Pros: Crew was generally nice and caring.

Cons: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.

Pros: Comfortable seating, pleasant food and entertainment.

Cons: Not being charged $1200 for a ticket that I already bought, but had been voided with no notice. And Virgin Atlantic staff not friendly or helpful in any way with this situation.

Pros: We were upgraded to premium economy for free at check-in. The crew was very kind

Cons: We did not enjoy the entertaining system as the headphones were not complementary. The food was quite okay but quantity was sparce and no cheese provided. Also service was slow. Drinks were served 10 minutes after meal ☹️

Pros: Friendly staff , comfortable flight

Pros: The crew was great.

Cons: The seat space was very narrow for an international flight.

Pros: Crew amazing. Passengers great

Cons: Seats are way too small. Aisles way too tight. Recent acquisition by air Canada must improve passenger comfort.

Cons: The staff did not want to accept my ticket purchased through kayak, told me that should have bought a ticket directly through air transat, and they told me to buy a new ticket elsewhere if I wanted to travel on that day. So I had to buy a same day ticket with air canada for an additional $900 CAD, and my ticket bought through kayak was useless, making me waste the entire cost of the ticket purchased through kayak.

Cons: We flew Air Transat from Vancouver to London and back as a family of 3. The seats were some of the most cramped that we've been in. Small space for leg room (and I'm only 5'3"), and the placement of the rigid boxes for the life jackets towards the front part of the seat made it impossible to rest your foot on the bar underneath. The arm rests went up, but not all the way back, so that further restricted room and made it awkward for my son to lean against me to sleep. The entertainment selection was OK, however it was the same for both directions, so the way home offered us a much smaller selection.

Pros: The crew was great.

Cons: The seat space was very narrow for an international flight.

Pros: Comfortable seats

Cons: Limited movie selection

Pros: Flight,crew, meal and entertainment were good.

Cons: Our luggage was lost on our connecting flight in Montreal. Not happy with that. However, it was delivered to our home 2 days later.

Cons: Air Transat was awsome

Cons: Entertainment section is poor. Wifi reception is terrible

Pros: Staff in Cancun were excellent. I recently had hip replacement and they approached me to provide wheelchair thru departure process and got me to departure gate.

Cons: More help in Montreal with automated declaration system etc for people that are not frequent travellers

Cons: My suitcase was damaged and it was not handled well at the airport and I have not heard back from the Airline

Cons: Lots of time waiting to disembark. Some free snacks would be nice to.

Pros: I’m sure the flight was fabulous. You see, I wasn’t on it, didn’t book it and wasn’t even in London

Pros: Getting off the plane

Cons: Lighting was terrible, movie selection was not up to date and the food was bad. It took over an hour to be served a microwaved vegetable sandwich

Cons: We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken.

Pros: Great crew. Very kind and efficient.

Cons: American carriers seem to enjoy poor seat ergonomics.

Pros: Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment.

Cons: Cheaper baggage rates

Pros: The crew looked after us well

Cons: It was all good

Pros: The crew was good with the equipment they have. The aisle is to narrow to walk down normally. To use the wc it is almost impossible with the cart in the aisle and other passengers . I am tall and the seats are cramped and not enough space between them.

Cons: Our flight going down was 1.5 hrs late departing... Mechanical and over an hour late returning.....another mechanical .

Pros: The flight attendants friendly,

Cons: Limit of three bags is understandable but no solution offered when the time to board happened,

Cons: My suitcase was damaged and it was not handled well at the airport and I have not heard back from the Airline

Cons: Air Transat was awsome

Pros: Crew was accommodating and kept me and my family comfortable in the flight. Food was good

Cons: Free stuff like headphones and blanket which can be collected at the end of the flight

Pros: Comfortable seats; attentive crew.

Cons: Cabin temperature; too cold.

Pros: The crew was good with the equipment they have. The aisle is to narrow to walk down normally. To use the wc it is almost impossible with the cart in the aisle and other passengers . I am tall and the seats are cramped and not enough space between them.

Cons: Our flight going down was 1.5 hrs late departing... Mechanical and over an hour late returning.....another mechanical .

Pros: Crew very kind, entertaining good

Cons: Boarding process