The entire experience from boarding to landing was amazing! The crew were very friendly. Will definitely be back.
The crew was very kind and made going to Hawaii relaxing and fun to look forward to! Thank you Southwest for a pleasant flight!
Southwest was greaat! The most expensive but the least upsetting for those we were flying to see.
Boarding was easy. The seats are small and fairly uncomfortable
The Southwest experience has definitely taken a dive from its early days. You can no longer deferentiate from other airlines. Air travel is too expensive. Southwest is no longer budget friendly. They have lost me as a loyal customer.
The wifi on the plane is great. The only issue that I have is that I prefer an aisle seat and on my trips this week, I was either in the middle or window. If we can work to secure aisle seating, I will be thrilled. Nice trip.
Great flight but super high price. Glad it was a business trip and not personal
Flight wasn’t even full, but too many carry-ons caused us to run out of bin space. New bag fee has folks who would usually check their bags carrying on. Watching Southwest morph into Spirit/Frontier is so sad to watch
It was a perfect flight in all aspects! Both legs!
The plane arrived 25 minutes late, and the Wi-Fi was slower than it usually is.
We waited to board while the plane was serviced and I was really annoyed that we sat waiting to board for two hours. Then we waited in line on the tarmac, then when we landed in Redmond we waited AGAIN for a gate to open. We had screaming babies on the flight whose parents did their best to minimize but these babies were exhausted from the waiting everywhere so it’s understandable. The plane crew was very gracious. I can’t wait to get off this plane.
Liked the flight was on time. Seats and leg room need major imptovement
If you had direct flights to Denver from Santa Rosa, I would be a frequent flyer. Nice experience.
Sort flight, helpful staff. A special thank you for allowing me to board early, I'm almost ninety and I have problems lifting , was able to get done. Thank You
Flight there was massively delayed but never updated on the app. Flight home was massively delayed but also never reported until after we arrived at the airport.
Several gate changes and then the plane kept getting delayed. The delay is understandable but this constant gate change I think twice or three times is just ridiculous.
Quick, easy, on time. I couldn't ask for more great staff
Both flights were on time and without in-flight issues. Although we had to check our carry-on bags at the last minute (cabins were full, no more room), our bags were on the baggage carousel very quickly. (Happened both ways.) Staff was friendly. Boxed water tasted weird (a little like cardboard?) but not a huge deal. Overall good experience.
It was a very short flight so there really wasn’t any entertainment my. The little pretzels were good though and the cabin crew was awesome.
Flight delayed Didn’t send second leg of trip itemerary First class was fair, but not great.
Great overall experience and use of the Delta One lounge was amazing!
I used by Skymiles to upgrade to First so that I could comfortably work using my laptop. But WiFi was intermittent and unavailable for long periods. I feel like I wasted 70,000 miles :(
Chairs don’t recline and the ones that do recline, barely do recline. It was most uncomfortable flight i ever been on.
Rude staff from baggage check to gate crew. Poor instructions. Inconsistent application of baggage rules.
Requested an aisle seat at the gate and got it. The staff so friendly
Even though we arrived early and checked in, for some unexplained reason, our bags were removed from the plane and put on the next flight. It took over 12 hours after arriving to get our bags.
Fast, lovely scenery, great info on the Delta flight screen about landmarks we were flying over. Great landing!
Delta needs to step its game up get a more reliable internet service. Internet service was non-existent for this flight.
The Pilot was one of the best I've had, very informative about turbulence and got us to our destination early
Friendly boarding crew. Better could have been a bit more substantial food for this 3 plus hour flight.
