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Pros: "The Alaska Airlines check in was not simple via a kiosk and had to go see an attendant. She did not add Pre-check to our 4 tickets and we missed not seeing it on the ticket. Had to wait in the regular line. So long the waot."
Cons: "Alaska Airline attendant should ask as a protocol and lesson learned to tell them to have it added."

Cons: "I didn't like that my first checked bag was $25. I thought it was no charge"

Pros: "Very spacious"
Cons: "Had to pay for a meal"

Pros: "Easy, no bumps, all my luggage arrived."

Pros: "And same overall. It was fine."
Cons: "But it was too goddamn hot!"

Pros: "Thw services was great"

Pros: "Space on plane and staff"
Cons: "Na"

Cons: "CHARGE TO MUCH ON OVER WEIGHT PACKED."

Cons: "Obliged pay for drink"

Pros: "They're very enthusiasm and friendly when i asked for helping"
Cons: "I was fine with everything"

Pros: "New equipment"
Cons: "Sparse food."

Pros: "Very punctual."

Pros: "Well organized. Efficient. Good round trip BNA-SEA. My first experience with Alaska, but definitely not my last."

Pros: "Very friendly saff"

Pros: "Everything except baggage delivery at Washington Dulles."
Cons: "The plane arrived at 5:38 PM. The first bag was delivered to carousel 10 at 6:08 PM. They were still coming off the belt at 6:13 PM when my bag was delivered. The airline touts its 20 minute baggage delivery guarantee. To claim the guarantee, a person has to find an airline employee. At 6:08 PM, the door to the Alaska baggage claim was locked and no airline employee was in sight."

Pros: "Everything was wonderful and thank you for making it a positive experience."

Pros: "Ease of printing boarding pass and especially the luggage tags."

Pros: "Nice people"
Cons: "NA"

Pros: "Everyone was nice"

Pros: "I liked that there were outlets on the seatbacks so that you could charge your electronic devices."

Pros: "Boarding was good"
Cons: "Nothing"

Pros: "Everything"

Pros: "They were attentive as usual."

Pros: "Air circulation"
Cons: "Middle seat and space"

Pros: "Arrived early"

Pros: "We left early and arrived early."
Cons: "Vents were weak. Way too warm."

Cons: "Nothing"

Cons: "The plane was too hot"

Pros: "Fast"
Cons: "Na"

Pros: "Early arrival."

Pros: "Everything"

Cons: "no wifi"

Pros: "The people"

Pros: "No issues"
Cons: "Na"

Cons: "Very rough landing :("

Cons: "Baggage was lost"

Pros: "Very courteous and pleasant"

Pros: "We were very satisfied overall."

Pros: "Very friendly"
Cons: "Nothing"

Cons: "To cramped for the tall"

Pros: "Price"
Cons: "n/A"

Cons: "First plane had a broken wing and we switched planes which was the only positive situation because it only took 20 min. Then on the next plane it smelled like sewage and yet to find out when me grandma opened her over head when we landed it was filled with sewage not pleasant at all ruined one of the passengers luggage and lucky it didn't leak on my grandmas head or we would have some real problems n"

Cons: "They lost my bag"

Pros: "The whole processes was basically very smooth."

Cons: "A child crying the whole trip behind my seat. No effort by mother to stop child from crying"

Cons: "No window in the window seat! Just a blank panel. Severely disappointed."

Cons: "They sent my bag to Santa Barbara."

Cons: "My seat was uncomfortable with the cushion being hard"

Pros: "Everything"
Cons: "Nothing."

Pros: "Smooth onboarding. By rows. Love that! Very professional and kind staff, ground and air crew! Delta is terrific!"
Cons: "N/A"

Pros: "Delta service and comfort is always excellent."
Cons: "All is great just keep it up"

Pros: "Safe travel"
Cons: "more masks"

Pros: "The seats were extremely comfortable! I"
Cons: "Nothing"

Pros: "The delta checkin desk were exceptional."
Cons: "N/a"

Cons: "Great crew!"

Pros: "I never boarding this flight."
Cons: "Better communication skills."

Pros: "Free entertainment"

Pros: "Good seats"
Cons: "Flight was delayed and my luggage didn’t make the plane."

Cons: "You shouldn't schedule a flight for a plane that is due to have scheduled maintenance. It's not like this should come as a surprise to you. Also, there was at least one over-served passenger on board who became loud and obnoxious, shouting obscenities."

Pros: "The crew was great and the seat was good"
Cons: "Our flight was 3 hours delayed"

Pros: "the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting."
Cons: "once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane."

Cons: "Good"

Cons: "My screen wasn’t working. It would have been great if it was."

Pros: "Great Service and flight was without problems or delays. Arrived on time ."

Pros: "The plane and entertainment system was good. The cabin crew was a little slow. But all in all it was a good flight."

Pros: "Nothing."
Cons: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."

Pros: "low passengers, OK crew"
Cons: "crew was a bit cold, but OK"

Pros: "Early arrival. On time departure. Good selection of movies"

Pros: "Smooth and comfortable flight."

Pros: "The movies"
Cons: "NA"

Pros: "Cabin crew super helpful & friendly. The food was great - all snacks & meals were well prepared and had great flavor, I’m not saying it’s a 5 star restaurant, but I was wasn’t expecting the quality we received. Great job! Impressed by Delta service."
Cons: "Traveling is always a challenge - abundance of patience required! We traveled from Dallas, Atlanta, Amsterdam, to Rome & back. Every country had a little different process for boarding and getting around - most had friendly staff, on point, helping clueless, stressed, & frustrated travelers. I was really disappointed in Atlanta, not a very welcoming or helpful spirit for visitors to US - not all (80% were awesome), mainly those trying to greet and direct through customs. Most hate the arrogant America anyway, don’t make it worse - put your best people on the front lines to help with international relations & show why the US is the best. Put those that don’t want to be here loading bags out back! Sorry for the lecture, but this is any business!"

Cons: "Turbulence but no one can help that"

Cons: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"

Cons: "Not much- pretty great flight"

Pros: "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
Cons: "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."

Cons: "Delay was over an hour"

Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."

Pros: "Entertainment system, snacks and friendly crew members"
Cons: "Serious delays on flight. It was very tiring and became an all day affair."

Pros: "Seats were spacious"
Cons: "No entertainment, snacks were bad and plane was old."

Pros: "20 minutes ahead of schedule"

Cons: "They said it was late because of a tire issue that was fixed in Salt Lake causing a late departure on a round trip SLC-Burbank. It arrived back to Salt Lake late causing the Dallas flight to leave late. I got a message at 6:24 pm regarding the late departure for the 8:15 pm flight to Dallas. They knew this info hours before. It should have been communicated sooner"

Pros: "Everything was great"

Pros: "I liked the legroom and the seat"
Cons: "No entertainment screen, no real food, I don’t care how long the trip is, I got first class, I expect first class service."

Cons: "Customer service"

Pros: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."

Pros: "On time with no drama"

Pros: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."

Cons: "Turbulence"

Pros: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Cons: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."

Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"

Pros: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Cons: "No complaints!"

Pros: "on time meet all my expectations"
Cons: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"

Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"

Cons: "Late"

Pros: "Very courteous staff. Legeoom not too bad."
Cons: "Delay."

Pros: "Service in the flight !!"

Pros: "Delta provided a superior experience!"

Pros: "Easy loading and unloading the plane. Friendly staff"

Pros: "Nothing at all"

Pros: "Flight time, availability on short notice"
Cons: "Delayed, no communication, delayed at boarding, sat at arrival with no gate."

Pros: "Friendly staff and helpful"
Cons: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."

Pros: "great"

Cons: "."

Pros: "Roomy leg room"
Cons: "Plane to start,delay loading,dlaying taking off.almost hour late arriving."

Cons: "Why is coffee such an exorbitant request?"

Pros: "No drama- always great flying from Long Beach"
Cons: "Really wish that there were power adaptors. Landed with a dead battery."

Cons: "No accommodation for delays and overnight stay in airport."

Pros: "Everything"
Cons: "Nothing"

Pros: "Quick boarding and taxi. On and off the flight seemlessly."

Cons: "The lack of leg space didn't know it was that bad."

Pros: "On time"
Cons: "entertainment did not work"

Cons: "The 20 minute wait before we could dock at the gate An annoying air vent making an intermittent noise... Something broken obviously"

Pros: "The ticketing staff in Lihue was excellent!"

Pros: "Pleasant staff, clean passenger lounge and plane cabin"
Cons: "Wish standard seating allowed for more width, better way to avoid reclined seat in front"

Pros: "Cheap. Easy. Got me to my destination"

Pros: "Friendly service"

Cons: "I still have not received my luggage"

Pros: "Nothing"
Cons: "Everything!"

Pros: "Price and schedule."
Cons: "Do not like how this or any airlines board passengers."

Pros: "Timeliness"
Cons: "Nothing"

Pros: "Everything!"
Cons: "Nothing!"

Pros: "I like that they have complimentary snacks"

Cons: "Turbulence was horrible That there is no internet"

Pros: "Kayak did not refund or have an option to exchange my ticket for a later time in the year."
Cons: "My tickets were 415.00 and I wanted to change the dates and couldn't since I bought from a third party I had to pay an extra 400."

Pros: "It was fine"

Pros: "I fainted on my flight and everyone was really nice and helpful to make sure I was okay."

Pros: "All"

Pros: "Everything"

Cons: "all flights delayed"

Pros: "Everybody was nice my ride was comfortable and they treat me with respect"
Cons: "I like everything"

Pros: "not beat up"
Cons: "people trying to get extra carry on on"

Cons: "I was told I had to check my duffle bag at the gate, that there was no room for it. When I dot to my dirty seat I found room for three of my bags in the overhead compartment."

Pros: "JoMarie was very helpful at LGB. And we eventually arrived at our destination."
Cons: "This was a horrible travel experience, the worst I have ever known. My uncle had died, so I had to search for the soonest and most economical flight in order to attend the funeral. Traveling with me was my aunt (his ex wife) and my cousin (his only daughter). Our initial flight was delayed 'due to mechanical issues' and they said we weren't going to make our connection in Phoenix. So they had to reroute the whole trip, which took about half an hour because all of the flights were full. So instead of flying from LGB - PHX - CLT - CAE and arriving Saturday night, we ended up departing from LAX (which we specifically were trying to avoid) almost 9 hours later. From there to DEN - CLT - GSP arriving Sunday morning. Because of this I had to contact the hotel and let them know that we weren't going to check-in until the next day, but I still ended up having to pay for Saturday night. Then, I had to cancel the rental car and make a new reservation to pick it up at GSP and return at CAE since the hotel was close to CAE, plus the return flight was through CAE. Also, wifi was an additional cost (which we didn't use because of this), the snacks were pitiful, and the seats were very narrow and uncomfortable. I have flown with JetBlue in the past, but on this occasion, last minute flights to South Carolina were prohibitively expensive. That being said, if I had known how bad the experience with American was going to be, I would have gladly paid literally double the price for the JetBlue tickets. And in the future, I will be flying exclusively with JetBlue no matter what the cost."

Cons: "Broken down seat cushion ."

Cons: "The people were rude, the food was mediocre."

Cons: "Departure to late hard to get other fly conection ."

Pros: "Nothing"
Cons: "Uncomfortable. No entertainment."

Pros: "nothing"
Cons: "flight has been cancelled, airline staff gave me hotel vouchers which the hotel would NOT honor, I went back and forth twice because those two hotels would not accomodate american airline passenger vouchers, I end up calling a friend to pick up at the airport she has to drive for an hour just to pick me up, I regret buying a ticket in american airline"

Pros: "Everything went smoothly, crew was friendly"

Pros: "We have no other complaints. It was all good."
Cons: "There was no air conditioner on the airplane . made it very uncomfortable ."

Cons: "They boarded group 1 all at once. I was group 2. They boarded all of us all at once. It was a cluster!. I haven't flew in 6 years. But when I did they boarded by so many rows. Not all at once . Boarding was horrible. It was like a cattle drive."

Pros: "Overall good.."
Cons: "Good............."

Pros: "Everyone was friendly and helpful"

Cons: "Equipment problems"

Pros: "I arrived safely at my destination on time. Airport was nice and clean in Reno."

Cons: "Missed it do to late take off"

Pros: "Everything from boarding to offloading went smoothly and orderly."

Pros: "On time, efficient"
Cons: "Hoping bag charge goes away."

Cons: "No direct flights"