Find cheap flights from Los Angeles to Honolulu

Pros: "The crew and seat was fine"

Cons: "Wi fi wasn’t working I didn’t understand the media and it didn’t work No screen"

Pros: "Everything"
Cons: "Nothing"

Cons: "No seat-back entertainment on a long flight is not ok. If there was warning about that during the booking process, it was too subtle and I missed it. It was an unpleasant surprise. Also, the seats are just so stiff and uncomfortable. If this was a 3-hour flight, fine. But nearly 6 hours, no."

Cons: "2:30 min delay"

Cons: "Pilots were 50 mins late"

Pros: "Blue, dim lights"

Pros: "Everything"

Cons: "In checking in the staff was no helpful"

Pros: "Very good attention in general"
Cons: "Improve the seats"

Pros: "Fast boarding process"

Cons: "When we landed we sat on the tarmac for over 30 minutes when they said 10 minutes."

Pros: "The only enjoyable thing about my flight was the couple sitting next to me."
Cons: "We weren’t served drinks until nearly 2 hours in. They kept making announcements saying “it’s really turbulent and not safe” but I’ve flown a lot and we barely had any turbulence the entire flight and at no point was it unsafe. When it was calm they were hanging out and taking in the back."

Pros: "Friendly & Fun"

Pros: "Individual tv, seat comfort"

Cons: "I missed the connection for a delay in Qantas for Melbourne."

Pros: "Everything was comfortable"
Cons: "Carry on storage was limited but the staff was accommodating"

Cons: "No food, just snacks."

Pros: "Flying home"
Cons: "Drunk passengers"

Cons: "Crew was rude"

Pros: "Sandwich was tasty. Got a whole row to myself, in an otherwise packed flight. Crew was nice."
Cons: "Sandwich was pricey. Got glared at and eyeballed, for having a whole row to myself. LOL"

Cons: "no complaints"

Pros: "Love the airline."
Cons: "My chair wouldn't move back. Chair was broken"

Pros: "I did enjoy the movie selection"
Cons: "I didn’t like that the remote didn’t work and I couldn’t chat with my friends"

Cons: "I was sitting next to Lady. she spilled coffee on her self by accident. it was burning her skin but the lady didn’t help she just gave her some paper towel and she left. All she did was roll her eyes around and didn’t give her another extra coffee"

Pros: "No line at LAX"

Cons: "Nothing bad. All is good."

Cons: "We weren't able to sit together."

Pros: "availability"
Cons: "cost"

Cons: "Delays"

Cons: "no music. no wi-fi. nothing to enhance the experience. check out jet blue."

Cons: "Kosher snacks"

Pros: "Alaska has always treated us well. I would recommend them anytime."

Pros: "My trip going to California and coming back home was so nice. I had no problems, everyone were eager to help. I felt so comfortable. The plane was clean. I would travel with Kayak (Alaska airlines ) again."
Cons: "I have no complaints."

Pros: "Roomy seat, expensive change fee"
Cons: "Bad smell on plane"

Pros: "Flying home"
Cons: "Boarded late and sat on the plane for awhile. Also should be embarrassed that all they can spare fir a snack is a miniature bag of pretzels"

Pros: "The upgrade to 1st class was nice."

Pros: "The stuffs were very entertaining and the plane roomy."

Pros: "Power connection"
Cons: "seat was not comfortable. Back and legs ached."

Cons: "US Customs was very rude."

Pros: "Comfortable seating"

Pros: "They were attentive as usual."

Pros: "No worries. Pleasant staff."
Cons: "No complaints"

Pros: "Over all Alaskan airlines does a great job."
Cons: "The boarding process was very sloppy. The boarding person made very little to no announcements regarding boarding procedures. He then made everyone who had lined up in general boarding line exit the line and then finally turned on the sign that said preferred boarding. Then the same thing happened again. He could have saved all of us and including himself lots of frustration if he had just made an announcement regarding the boarding process with directions when he was about to start boarding. Everyone was left without clear directions. Big let down to start my experience with Alaskan airlines."

Pros: "Very pleasant trip. Everything went very smooth. Will fly again with you."

Cons: "The plane was small and uncomfortable"

Pros: "Same as above"

Pros: "Fast"
Cons: "Na"

Cons: "really good enjoyed the whole experience"

Pros: "The crew was great! Food was not bad."

Pros: "Everything"
Cons: "Nothing"

Cons: "Boarding process was messy"

Pros: "Crew was friendly."
Cons: "We were late leaving the gate in LA. Now we have been sitting on the plane for 45 minutes waiting for our gate in Honolulu."

Pros: "I liked that lunch was provided."
Cons: "Although, the fact that lunch was free could've been made more clear. I ended up spending money on a snack box that I didn't need to spend."

Pros: "greatairlinesn"
Cons: "i liked everything about it"

Pros: "No line to check out bags, hassle free to board, easy to find out seats, friendly staff. LOVE the USB charger in the seats and the complimentary “rum punch”!"
Cons: "Cabin could have been a degree or two warmer, it was very chilly. Seats in general cabin were very close together and we couldn’t get out of the seat when the seat was declined in front of us...we’re average sized humans and were pretty scrunched."

Pros: "Staff service was awesome!"
Cons: "Neighbor was rude"

Cons: "Every other flight I have been on does not make you pay for entertainment, headphones, or blankets. I will not fly Hawaiian again."

Pros: "Great service on the flight! Very nice."
Cons: "Sad that there weren't free movies. Only some Hawaiian Air programs and things about Hawaii."

Pros: "The seats were nice."
Cons: "The dinner was a roll with a bit of meat and a little cheese. Not very good."

Cons: "No vegetarian food and also the flight was late by almost 3 hrs so all our plans in honolulu on that was ruined."

Cons: "We purchased tickets to Maui months in advance. We chose our seats. The morning before our flight we printed boarding passes and paid for check bags. That night, approximately 12 hours before take off I received a notice from Google stating the flight hand been cancelled. To this day I have never received any communication from the airline stating the flight was cancelled. I called Hawaiian and asked about the cancellation. After waiting for the customer service person to find out what the status was, she simply said there was scheduling issues. The best she could offer was a flight the next day. We lost a whole day of our vacation and lost a significant mount of money. Hawaiian offered no compensation and did not seem at all apologetic for canceling an entire flight at the last minute for "scheduling issues." We will do our best never to fly Hawaiian again. They clearly do not value their customers."

Pros: "Very friendly and helpful. Provided great service"

Pros: "All the crew members are incredibly kind and helpful. They clearly havea plan and execute it well. The small amenitites likes breakfast, snacks and rum punch male the start of a vacation fun. Even the regular economy seats have plenty of riom compared to other domestic airlines. I'm usually a Virgin Airlines person but Inwas pleasantly surprised that 5 hours went by to fast and flawlessly."
Cons: "There was no entertainment that you didn't have to purchase. Even the games cost. I always bring my own entertainment so it didn't bother me much but it's not the best."

Cons: "They charge for movies"

Pros: "THE FREE FOOD AND DRINKS. THE SERVICE OF THE FLIGHT ATTENDANTS. THE CLEANLINESS OF THE AIRPLANE. THE BOARDING AND THE UNBOARDING PROCESS."

Pros: "I liked the food and beverages"
Cons: "I didnt like how loud the intercom was when u are watching something with your headphones. It was very startling"

Pros: "food was free direct flight, smooth ride"
Cons: "1) quality of food below average 2) need to charge for blankets, pillows and movies- in comparing with delta, I'd prefer to have free blankets, pillows, and movies than free food 3) seats are definitely not as comfortable as delta flights (these new planes or airbuses are actually worse than the old planes, very disappointed at the quality of seats/cushions) 4) customer service check in agent at LAX was not helpful and also the phone customer service representatives (spoke to 2 different employees who were based out of the Philippines) are not helpful as I had a seat already printed and marked on my itinerary when purchasing my ticket, but when I checked in I was told that I would need to pay $80 for the seats that were originally marked"

Pros: "The food and hospitability"
Cons: "Entertainment options were few and outdated"

Pros: "The crew was good and came around with water often."
Cons: "There was no WiFi which limited both the ability to work as well as entertainment."

Pros: "The flight was very smooth."
Cons: "The give you a mandatory declamation form to fill out right at the end of the flight but they don't offer to loan you a pen to fill it out with - forcing you to ask other passengers if they can loan you one but they'e using theirs to fill out the same form.. In addition they require information I didn't have access to without getting on the Internet which of course I didn't have - very frustrating."

Pros: "Offered free hot meal"
Cons: "Very tight seating"

Pros: "Loved still getting drinks and food at no extra charge. Staff was great."

Cons: "It was way too hot. No airflow on the plane."

Pros: "Crew kept the cabin temperature warm. Little air flow or circulation. Seats uncomfortable. Must pay for entertainment."

Pros: "I got to my destination."
Cons: "I felt cramped and didn't have much leg room."

Pros: "Served food, on time departure and arrival"
Cons: "Entertainment expensive"

Pros: "Appreciate that Hawaiian serves meals. Always impressed with video productions and magazine quality. Safety video was new to me and well done."
Cons: "It was freezing, and while meals still are provided, there is a charge for blankets. Brrr."

Cons: "Everything was excellent"

Pros: "Wonderful customer service, excellent atmosphere, spacious seating. I love Hawaiian!"

Pros: "Great customer service. We brought our 1 year old and was treated with so much care. Made it so easy for us to travel"

Pros: "Supporting local airlines."
Cons: "Although "complimentary" meal, it does not cater to anyone with dietary restrictions/allergies. Only the in-flight snack was labeled with ingredients. I use quotes, because many people are willing to pay extra to fly Hawaiian Airlines, due to their "complimentary" meal. Flight attendants were less accommodating than I remember. They asked me to perform simple tasks that they usually have done as hosts. (I wouldn't have bothered to ask them for anything had I known they were going to give me instructions on how to go about helping myself)."

Pros: "Friendly helpful staff; smooth flight, served a meal!!! Great movie selections"
Cons: "Tight seats."

Cons: "The tickets I got thru kayak lost the seat reservation. My family sat away from me for both flights. The tickets I purchased directly worked out fine. Won't be using kayak anymore."

Pros: "Aircraft was clean and spacious enough in economy. Pretty much always on time. Nothing much else impresses me anymore with Hawaiian Airlines."
Cons: "Everything is a charge. Especially don't like that they "offer souvenir blankets for sale" and they keep the cabin especially cold. All movie/TV show options required an $8 charge on a 6hour (!) flight across the Pacific Ocean. Food was awful! Living in Hawaii I often fly Hawaiian, can't remember the last time I enjoyed a meal on HA. The crew on the LAX-HNL flight was not very friendly either..."

Cons: "That we were so late, missed connection flight."

Cons: "No entertainment on plane. In other words, did not like having to pay for the movies. We pay so much money and no wifi in economy class"

Pros: "I like that they feed you and give you more room. They also have competitive deals"

Pros: "I loved this airline. The crew is definitely Aloha Spirit minded with Fierce resolve and great food, on time boarding and landing and I got the best blanket from Moana Mahalo, Linda"

Pros: "All services are great!"
Cons: "Too cold."

Pros: "On-time, dinner meal served onboard."

Pros: "Srevice"
Cons: "Nothing"

Pros: "Blankets and pillows"
Cons: "Cold"

Cons: "Seating"

Pros: "It's my first time flying with Hawaiian Airlines. I must say that I wasn't impressed nor disappointed. However, the view when flying over the islands is amazing!"

Pros: "Free meal"
Cons: "Too cold No free movies"

Pros: "Comfortable chair, complementary food service"
Cons: "The screen for my seat did not work"

Pros: "First time flyer with Hawaiian Air. This is what all other domestic American airline companies should aspire to be."
Cons: "Can't think of anything ..."

Pros: "Ground staff and on board staff were efficient and friendly."
Cons: "Cold temps on the flight. Glad I had my own jacket and blanket. The seats are hard and uncomfortable."

Pros: "The crew were awesome! Was comfortable"
Cons: "The USB ports were not charging"

Pros: "I like the price of the ticket."
Cons: "Seats were uncomfortable, staff looked like they rolled out of bed, we didn’t get any snacks only one small cup of juice for the entire flight, landing was a bit harsh. I don’t know if I’ll ever go through Sun Country again."

Pros: "was really helpful"
Cons: "need some pastel"

Pros: "Pricing"
Cons: "Room"

Pros: "Stewardess Alisa was very attentive. She realized my disability and did all she could do to accommodate me."
Cons: "Seats too small."

Cons: "Very rude ticket counter. They wouldn’t allow me to to board even though I showed up an hour, twenty minutes before take-off at their online POSTED terminal BUT they’ve moved (unfortunately no update on their web site). By the time I managed to get from terminal #2 to #5 (around LAX on a busy morning), a half hour later, the counter help wouldn’t even consider issuing me a boarding pass!"

Pros: "The service was quick and friendly"
Cons: "There is no wi-fi"

Cons: "My suitcase was left behind I had to pick it up at a later time. My military issued gear was in there and I needed to make sure it would arrive later that day due to me needing my gear the following day. It was flown out with another airline."

Cons: "I felt like I was being robbed with paying $40 for carryon fees..... Jeeez!!!!"

Pros: "I had a seat toward the front, so I boarded early-ish, which went smoothly."
Cons: "Seating was incredibly uncomfortable. The bottom cushion was worn down, so my butt was sore after just a three hour flight. Also, my neck and back were in pain after getting off the flight. I am in my 20's and don't really get sore neck or back, but the seats were just that bad. However, I did have JUST enough leg room even though I am 6'4". I'll probably avoid this airline in the future just for the horrid seats alone."

Pros: "It was very crowded, but it went off without a hitch."
Cons: "It was very crowded."

Pros: "Safely reached destination"
Cons: "45 minute delay at LAX"

Cons: "all ok"

Cons: "Did not get any service attention between LA and Minneapolis."

Cons: "No outlets or wifi or charging capabilities"

Pros: "Friendly staff"
Cons: "no snacks"

Pros: "NOTHING"
Cons: "When I checked in prior to flight, the staff person asked me if I wanted an exit seat. I asked if it is roomier than Sun Country's regular seating since I feel their regular seats are very roomy. She said yes and that they are very comforable. When I got to my seat, I found out that they do not recline. DO NOT FN RECLINE. The lady forgot to tell me that. With lower back pain, I was extremely uncomfortable, in fact I could ot sit still. Horrible flight. THe stewardess could not help me, they said flight was full. I told them of my back pain, they didnt care, nothing we can do. THen I asked for a pillow and blanket so I can support my head. I was told there was a fee for a pillow and blanket.??????? I said ok since I was looking for relief, and comfort. She came back saying she was sold out. WTF"

Pros: "The staff was kind, prompt, and the flight great!"
Cons: "No entertainment and unhealthy and expensive food! It would be great to have fresh fruits or vegetables for us!"

Cons: "I've flown twice with Sun Counrey and both times I was late in arriving by Two hours! That's a lot!"

Cons: "A lot of delays but they handled accordingly - weather is out of their control"

Pros: "Polite and efficient"
Cons: "Nothing"

Cons: "Delayed"

Pros: "Pricing of the ticket was excellent. Quick check in."

Pros: "Found an an amazing deal on Sun Country through Kayak. Easy purchase and confirmation process. Will definitely use Kayak again."

Pros: "The staff seemed to be friendly."
Cons: "Everything else was horrible."

Cons: "I was surprised there wasn't wifi available onboard. I know sun country is working on it. I won't fly it again until wifi is available."

Cons: "Sun Country has confusing regulations about what is and is not oversize baggage."

Pros: "Nothing"
Cons: "Everything was awful about this travel experience. I was delayed all day and my flight from MSP to JFK took almost 8 hours. They delays were due to weather which I can understand but there was absolutely no communication from the airline and had everyone including myself extremely frustrated. We landed in Stewart, NY with no warning or information. Was a nightmare."

Pros: "The customer service was excellent! I convince others To try you because of the customer service."
Cons: "Too much wait time!"

Pros: "Crew was very nice and helpful. Lots of leg room"
Cons: "The flight departed 30 minutes late."

Cons: "I am 6'-2 and do not fit in the seats"

Pros: "Excellent crew. Friendly, accommodating."

Pros: "You cannot checkin online without joining Ufly.....but no one ever told me that......this is ridiiculus"

Pros: "Sun Country is the best airline in the world -"

Cons: "I wasn't able to check in online for my outgoing or incoming flight, which added to the stress of travel. The actual flight was fine though."

Pros: "Good prices, good friendly crew, arrived at least a 1/2 hour earlier than we were supposed to..overall excellent"
Cons: "Better snack selection other than that it was an excellent experience"

Pros: "The best part, the person booking my seat at the counter, looked at my height and said, "aisle seat." I am eternally grateful. Air travel is so limited and so many corners cut, that a small gesture like that goes a very long way."
Cons: "The short connection times made me nervous, but never missed a flight. Hated not having free inflight entertainment."

Pros: "Excellent price and it wasn't over booked. The flight had no food so I can't give it a 5star rating (sorry)...."

Pros: "Friendly crew, went out of their way to get what we needed."

Pros: "Courteous friendly staff"
Cons: "Lines at lax"

Pros: "Nothing"

Pros: "nothing"
Cons: "Despite booking a window seat I got stuck in the aisle next to lavatory. Flight attendants made me feel uncomfortable."

Cons: "Had to CALL airline to get seat assignment. No was to check in online otherwise."

Pros: "The airline is on time, friendly and good value"
Cons: "The stinky Guy who walked by"

Cons: "Did not eat or have entertainment on the way over so you could say NA."

Cons: "We will never fly Suncountry again. Setting up the reservations were all screwed up, right to the night before we left they lost our reservations. The seats were umcomfortably. The stewardeses were mean and unfriendly. They would argure between each other in front of us. Was asked if I wanting drink only once and never got any snacks. The temp on the plane was very warm and not comfortably. Worst expierence we ever had."

Pros: "Small terminal"
Cons: "7 hour delay"

Cons: "This covers two flights - Neither left on time, neither got to the gate on time. Once the bags took 30 minutes to get to the carousel, the other time staff gave wrong carousel and several passengers sat waiting. Rude flight attendants have no desire to actually serve on-board. The entire plane smells like the McDonald's dumpster that they fish their "Cheeseburgers" out of. Nothing good to say about the entire experience and I will never fly them again. Word of advice to all flight attendants working for Sun Country: Fly somewhere as a PASSENGER on Delta and see how it's done. Take notes.....lots of them."

Pros: "Mediocre Everything"
Cons: "No tv"

Pros: "The flight itself was great. The people at LAX, however, were not so helpful, but we finally found the Sun County ground person to speak with, and he answered all our questions and was very, very pleasant."

Cons: "Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on."

Cons: "In flight entertainment was broken"

Pros: "The seat? Very uncomfortable"
Cons: "The seat for the longest flight could be more comfortable"

Pros: "I love the inflight entertainment"

Cons: "Half of the screens were down. No Gluten free options."

Cons: "Use another airline"

Pros: "M"

Pros: "The seat wasn’t very comfortable"

Pros: "Everything"
Cons: "Yes"

Pros: "Good entertainment"
Cons: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"

Pros: "Horrible staff at LAX boarding gate. Been treated horribly by incompetent and rude AA staff."
Cons: "Hire only friendly people for this type of job. Hire people knows basic math. Train their well on how to communicate with people."

Pros: "Everything"
Cons: "Everything was cancelled or delayed, missed connection are very common."

Pros: "pilot was great and you could hear him!"
Cons: "SOME kind of FREE food"

Pros: "Good first. Class seat"
Cons: "Lotsa turbulence, very hard to sleep"

Pros: "many movies"

Pros: "Greets you nicely, on time, caring staffs"

Cons: "Constant delays, wrongful promises of when/how long delays would take"

Pros: "Straight to the point,easy,and convenient"
Cons: "Nothing yet"

Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."

Cons: "There was no entertainment at all, and pretzels are gross"

Pros: "Everything"
Cons: "None"

Cons: "Had to buy another ticket"

Pros: "They made a long trip comfortable with an excellent attitude."

Pros: "There are three meals during the trip."
Cons: "Not at this time."

Pros: "Crew was nice and the staff at LAX was cool. Everything else was ok to good."
Cons: "My checked baggage got left behind at LAX. I got it the next day."

Pros: "Great vegetarian meal."

Pros: "Comfortable and on time"

Cons: "The breakfast was not very good. I would have liked more fruit and maybe a real regular muffin."

Cons: "Rude gate agents who did not inform passengers timely about the 2.5 hours delay. Post the delay after the expected departure time, etc. Terrible experience."

Pros: "Beautiful new Boeing 777, comfortable seats. Smooth flight. Skillful landing. No delays."
Cons: "Nothing to eat - one cookie!"

Pros: "Nothing"
Cons: "It wasn't Cathy Pacific operation."

Cons: "served snacks without drinks or at least water"

Pros: "Same as above"
Cons: "Same as above"

Pros: "The crew on American Airlines flight #109 from LAX to HNL was excellent!"

Pros: "There were charging ports for every seat."
Cons: "The flight crew kept going onto the intercom for no reason. Every ten minutes or so someone would get on just to hold the button and let go or say enjoy your flight. Also, there was no food and didn't ask for anyone to board before zone 1, including us service members"

Cons: "The breakfast, no hot meal just sugary food."

Pros: "NA"
Cons: "NA"

Pros: "Everything"

Cons: "Rude American Airlines staff. Flight delay of more than 7 hours. No accommodation given. One of the dirtiest airplane and traveling vehicle ever flown."

Pros: "It didn't take long for anything."

Pros: "Everyone was friendly"
Cons: "Very tight fit."

Pros: "Personal service and care by the ticketing to seat our family together"

Pros: "Great entertainment system at each seat"

Cons: "Food was nasty and they didn't have a non dairy option"

Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."

Pros: "everything ran like clockwork"

Pros: "The onboard entertainment options were great."
Cons: "I don't understand advertising an outlet at every seat and not providing converters from the European outlets on an American domestic flight."

Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"

Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"

Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."

Pros: "I really love Hawaii it was beautiful."
Cons: "It was perfect"

Pros: "The crew was very friendly, the seats were uncomfortable and the air cabin was very cold."
Cons: "The flight was delayed, cancelled then on again. Communication regarding the flight changes were very confusing and had guest running though the airport not knowing what to do. My suitcase was busted and destroyed.There were not enough blankets for everyone in the cold plane. Horrible experience."

Pros: "Great crew, comfortable plane"

Pros: "The speed we traveled"
Cons: "I have a medical condition that requires me to take medicine during the flight which my wife administers for me and they would not sit us together even thoe when I purchased tickets I requested seats together"

Pros: "Liked that they provided a blanket."
Cons: "The wifi entertainment did not function for the entire flight."

Pros: "Excellent crew members."
Cons: "Warm ac."

Pros: "One if the bathrooms was closed and a second one had no running water."

Cons: "One crew is rude while I was ordering food while she is delivering the beverage after the order time. She simply told me they don't have what I want to order and leave. After 5 mins, I pushed the service button and nobody responded. After half hour, I ordered the food from another crew passed by. After I landed, they suppose to return my stroller set at the airplane gate. But they said it is not there, ask us to wait at the airport gate. We walked outside and they broadcasted again, I didn't hear very clearly but followed most parents to walk out. We wait at the baggage claim for almost 1 hour and finally, the baggage crew came back to the gate and found our stroller."

Pros: "Really great service! Smooth flight!"

Pros: "Cell phone holder and power outlets that actually work"
Cons: "Basic economy pricing"

Cons: "Spotty Wi-Fi. Only on an American flight"

Pros: "Boarding was uneventful"
Cons: "Dinner was not provided, only 1 bag of pretzels & 1 drink. You did have the option of purchasing a dinner, but why would I purchase a plane meal that was supposed to be free to begin with? The flight was from 3:30pm - 8pm."

Pros: "Quick boarding"
Cons: "Long flight"

Pros: "We had arrived a little ahead of schedule"
Cons: "For an almost 6 hour flight, they chose a very small plane. Probably because they didn't sell enough seats on the flight so they downsized. Anyway, lots of people who boarded towards the end weren't able to store any carryon luggage. And as I listened to the crew talk to them, they weren't very nice about it. Sounded as if they were saying it's the passengers fault. We are allowed 1 carryon and 1 personal bag. For any flight that is longer than 3 hours, I believe the airlines should at least allow passengers to have 1 free check in. Then maybe we wouldn't be trying to carry everything on with us. Our flight to Hawaii wasn't very comfortable either. We had purchased economy plus but it didn't seem all that comfortable. Maybe because it was a smaller plane. I think it was a 737, not really sure but it had 3 seats on each side with no middle row. Food is for purchase! Outrageous."

Pros: "All the crews are very friendly,service was great!"

Pros: "I loved the flight, the service, and the whole experience."
Cons: "Nothing to dislike. That's the best part."

Pros: "I liked the free entertainment!"
Cons: "It wa really warm on the plane. The air conditioning needs to be a bit cooler."

Pros: "Airplane was clean and the staff was very welcoming."
Cons: "One staff member seemed upset when she i handed her my agricultural form, as if I were a bother. Wish there was actually screens to watch t.v. but I hear there was now tablet rentals so that's a new plus."

Pros: "Everything went smoothly, no complaints about the trip."
Cons: "Seats are not comfortable and I was in premium seating."

Pros: "Overbooked and could not accommodate 3 guests who had tickets. Seems a bit crazy to think they are still over booking flights after recent incidents."
Cons: "Not to overbook and cause anxiety."

Cons: "No customer service; rude One flight attendant had an issue with hand (constant shaking; parkinsons??) which interfered with duties. Flight delayed"

Pros: "Extra legroom was good, seat were ok, and the overall improvement in general was much better than I last flew United.no"
Cons: "wifi does not work on this route. I have used it on cross Atlantic flights yet LAX to HNL didn't have it."

Pros: "The spirit of the crew under difficult circumstances"
Cons: "1.Seven hour delay due to mechanical issue and plane change. 2. Some menu food items were not even loaded for the flight. 3. Malfunctioning entertainment system."

Pros: "The crew members were great"
Cons: "VERRRRRYYYY OUTDATED"

Cons: "Often denied service for BYOD entertainment. Could see others struggling too. Even after paying $17 for email and very limited web browsing, got very spotty and generally poor service."

Pros: "I got offered to upgrade to first for only a $100 more. Love to fly first on United again!"
Cons: "That the plane was a little bit older."

Pros: "I liked three of the stewardessence very nice. the old tall stewardess with the short dyed hair was rude to me. she needs to retired"
Cons: "no food was provided for free. I will fly a foreign airlines next time apart I don't pay for my baggage and free meal."

Pros: "It was not overbooked and had plenty of space"
Cons: "Wifi and food prices were a little too expensive"

Cons: "Crew members were not friendly. There was no in-flight entertainment available, and no snacks that were complimentary."

Cons: "Ever since gas prices went up to 5 a gallon years ago, the airlines started charging for food, checked bags etc etc. Now that gas prices have come down, the airlines still charge for said items. Totally LAME"

Pros: "Boarding was quick and efficient."
Cons: "It seemed that there was a lack of preparedness before taking off from each stop."

Pros: "Crew service was excellent."
Cons: "Not as comfy seats. No connection to movies error script on each attempt."

Pros: "Nothing."
Cons: "Simply, EVERYTHING!"

Pros: "Early"
Cons: "Nothing"

Pros: "Everything went very smoothly. Food was just ok. I had the omelet which was mostly cheese. You had access to the entertainment only if you had your own system that would tie into the United app. For most people, it was probably not a big deal but I had to download the app before taking off (they did warn you numerous times) and if you didn't do it, you were out of luck."

Cons: "Crew and food could be better"

Pros: "Crew was great. Comfort was only good for me because I was in an exit row."
Cons: "United wouldn't open the doors even though the plane was right there, didn't pay for my accommodations because it was Lufthansa's delay that caused me to miss the flight, then couldn't book my family on anything earlier than the same flight the next day, which they then overbooked and almost couldn't get us on the plane again. I had to sit separately from my family."

Pros: "The entertainment was free because of the delayed departure."
Cons: "We left late (again) and the crew was not very friendly."

Pros: "The crew on board the flights were always friendly and Stern with unruly customers. Very good job in that department."
Cons: "I am 5'10 and 155 lbs I wasn't so cramped in the sets that when the person infront of me put there seat back I couldn't cross my leg or sit comfortable. I can't imagine what a person any taller or larger then me felt. Oh also the average size man sitting extra to me was spilling over my seat. Luckily he did not smell and was very apologetic. The only reason I booked through united was because of how cheap they were. But with Lon delays. Rude check in emoployees, bad snacks, zero in flight entertainment 7.99 to watch tv? Come on you have us trapped already. (returning to Hawaii) and one of the worst seating set ups of my life. Yeah I'll gladly go back to delta."

Pros: "Delayed 3hrs due to awaiting the aircraft. Was given the option to change flights with no more flights to HNL tonight"

Pros: "Boarding was a smooth process. Seating was comfortable for economy."
Cons: "Flight was delayed 2 hours due to maintenance issues. My entertainment screen did not work the entire flight. FA stated that the issue couldn't be fixed since i didn't notify them while we were still on the ground. Granted he was a friendly FA, I was only offered a "wine" for my troubles. One FA was very rude. Seem like she didn't like her job."

Pros: "nothing"
Cons: "having to sit in an aircraft for more than 2 and a half hours after push back from the gate and unable to take-off due to a computer problem at their Chicago headquarters. If the captain knew about the problem, he should not have let passengers board so early. This flight was operated by United Airlines so Lufthansa should not get any blame for this."

Pros: "I liked the variety of movies offered."
Cons: "On the trip going to Venice, I was unaware to download the United App to watch movies on board, so there was 5 hours of nothing. Wish I had known earlier."

Pros: "That I made it home and had an open seat next to me"
Cons: "Service was unfriendly. Didn't have headphones, didn't have pillows. Seat was not much leg room. Plane had a hard landing with screeching tires, like a car that's spinning out of control. The passenger nearest me said that's the last time she's ever flying United, that she'll stick to Jawaiian from now on. I mirror her sentiments"

Pros: "We had economy plus seats, so I could still feel my legs and didn't have a near panic occurrence. Good news! The dents in my husband's knees from the previous flight are gone! A/C worked great."
Cons: "United flight attendants could use a good Dale Carnegie course. The attendants on our flight exuded "GO AWAY!" Our row mate (aisle) had a broken seat that she paid extra $$ for & she asked to be seated elsewhere. Attendant said there are no more seats. There was at least one seat in first-class; we could see it. She also asked for more pretzels......2 1/2 hours into the flight...the attendant said I gave them out already. One pack of pretzels? I wasn't offered any pretzels at all. And the movie choices....what?!?!?!?! I can't even begin to describe the disappointment that your "selection" of movies caused. This isn't a hop to Hawaii. It's long haul. Oh. And my feelings are still a little hurt I at being subjected to the SMELL of baking chocolate chip cookies that were being served in 1st class. Really? Superman vs Batman, Captain America, Barbershop II, Jungle Book, etc., AND having to smell cookies I can't have? It's just too much to take in on a 5 hour flight."

Pros: "The flight landed safely and was only a few minutes late after delayed departure of 25 minutes."
Cons: "A problem passenger ruined the flight for me and several others. He continually left his seat when the seat belt sign was on. I figured he was back smoking or vaping in the lavatory as he came back smelling strongly of after shave, bit seeing him weave around he must've been drinking. Then he stood in the aisle and poured more after shave down his shirt and outside his shirt. The smell was so strong it gave me a headache and make me sick to my stomach. Then he left his seat and sat behind us somewhere with a woman. A flight attendant told another man to come up and sit where he had been sitting. After the man went to sleep this guy came up and kicked him out of his seat. Then he asked the guy by the windows to switch seats with him which the guy did Kama then he proceeded to make him move several times as he had to get out and get out of his seat looking for something. I'm not sure how these things are handled normally but this guy really ruined for me. Aren't there consequences for ignoring all the rules? I probably won't fly United again."

Pros: "Nothing"
Cons: "How rude the women airline attendants are /the extreme lack of leg room"

Pros: "Staff"
Cons: "No leg room"

Pros: "The staff was very nice and friendy."
Cons: "There was in-air entertainment; however, you needed the United app or to rent one of their tablets. The problem is that they didn't tell us until we were on board. I needed the app on my tablet to access the WiFi but couldn't get the app without WiFi."

Cons: "There's very little room between sest rows."