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I only fly around first class. I thought the best thing about Virgin was the seating.

I fly only first class when I fly so my rating is only on first class. I didn't have a lot of choice on the food and the flight attendant was straight business. She had no regard as to be friendly. She served and handled people like she was working in a truck stop. The terminals I was at: San Francisco, LAX, HNL were all sub standard terminals. It's almost like the airports put them in what ever was left over. I will go back to Hawaiian Airlines when possible.

Funn and relaxed! We will look to fly Virgin for any trip possible from now on!

I'm time

Too cold Food bad No free blankets.. Had to keep ordering hot water to keep my hands warm Stewardess spilled cold water on me No free movies

Seats were comfortable and boarding was quick

The crew kept assuming I was with the passenger next to me despite repeatedly correcting them and was skipped numerous times for water, collection of survey etc. It is the most expensive entertainment I have experienced on an airline, especially for such a long flight. The meal could have been substituted for any type of legitimate entertainment option.

Flight was delayed three times and took off 4hrs late

My seat choice was ignored on one flight

Never made it

Never made the flight thanks to hours of delays in chicago and in LA. I want my money back.

Free military upgrade was awesome. Thank you AA. In flight entertainment was good because it was free. And thank you for the USB outlet, now if you could just do that for ALL domestic flights i would never fly anything other than AA. Also, my connection was late and AA held the flight for me and 11 others to our final destination to Honolulu. Thank you American Airlines.

Some of the flight crew were awesome, and some reminded me of my 3rd grade teacher. Overall good but not great. Nothing to really complain about though.

Seat was comfortable

After paying over $800 for my flight, I don't understand why it costs extra to check 1 bag. There were no free movie options I could find. The flight was over 5 hours, it should include a meal or snack. Again, expensive ticket, long flight, no included benefits. Why pay extra for your airline? Seriously, the bag thing really pisses me off.

Nothing

Due to an airline problem in Las Vegas, I didn't get to LAX in time to make this flight.

Besides the poor food (but free!) and one grumpy stewardess, the flight was actually fantastic. One of the better flights I've had in a long time, and I fly a lot. Check in, boarding, and general smoothness of the flight was great in comparison to other domestic airlines. Will always fly Hawaiian if the prices stay affordable!

Our flight was delayed 30 minutes while they were playing musical chairs trying to seat a snarky couple together

excellent chips and the plane landing was extremely smooth

The employee were full of Aloha n very helpful

Just the long walk to the gate

The entire staff from start to finish or the flight was professional, helpful and very enjoyable. Hawaiian Airlines employees have great service and people skills and really understand the industry. I already told a good friend that he should never hestite flying the Hawaiian sky's .

They turn the air up, freeze you, extort money from passengers for a 'souvenir' blanket! Had to cover myself with newspaper to stay warm.