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I only fly around first class. I thought the best thing about Virgin was the seating.

I fly only first class when I fly so my rating is only on first class. I didn't have a lot of choice on the food and the flight attendant was straight business. She had no regard as to be friendly. She served and handled people like she was working in a truck stop. The terminals I was at: San Francisco, LAX, HNL were all sub standard terminals. It's almost like the airports put them in what ever was left over. I will go back to Hawaiian Airlines when possible.

Funn and relaxed! We will look to fly Virgin for any trip possible from now on!

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

I'm time

Too cold Food bad No free blankets.. Had to keep ordering hot water to keep my hands warm Stewardess spilled cold water on me No free movies

Seats were comfortable and boarding was quick

The crew kept assuming I was with the passenger next to me despite repeatedly correcting them and was skipped numerous times for water, collection of survey etc. It is the most expensive entertainment I have experienced on an airline, especially for such a long flight. The meal could have been substituted for any type of legitimate entertainment option.

Flight was delayed three times and took off 4hrs late

My seat choice was ignored on one flight

No food during long flights

Nothing......and i sat in first class.

Most? Missing my connecting flight home to see my dogs. You suck.

Seat was comfortable

After paying over $800 for my flight, I don't understand why it costs extra to check 1 bag. There were no free movie options I could find. The flight was over 5 hours, it should include a meal or snack. Again, expensive ticket, long flight, no included benefits. Why pay extra for your airline? Seriously, the bag thing really pisses me off.

Nothing

Due to an airline problem in Las Vegas, I didn't get to LAX in time to make this flight.

Besides the poor food (but free!) and one grumpy stewardess, the flight was actually fantastic. One of the better flights I've had in a long time, and I fly a lot. Check in, boarding, and general smoothness of the flight was great in comparison to other domestic airlines. Will always fly Hawaiian if the prices stay affordable!

Our flight was delayed 30 minutes while they were playing musical chairs trying to seat a snarky couple together

I got upgraded to first class, it was amazing !

The wifi was not working at the time.

Took off and arrived on time.

Every aspect of the crew was very rude. The check-in clerk was very rude and stern, not a smile to be found. The gate personnel took literally to the last minute to assign our seats. Instead of working they just wandered about laughing and talking. The stewardesses were very rude as well. Since we flew over the Pacific we didn't have sat TV or WiFi, they could of at least comp'd a few movies like they did in the flight over. Well, gave virgin a chance, but I highly recommend Delta in all future travels.

Flight full. Delayed. Seat broken. Did not recline. Back was not good for 6 hour flight. Sucked

Everything

No free alcohol

On my last 4 trips in 6 mos I've flown United, Delta, and Hawaiian, to Cancun Mexico on United Aug 2015' , to Puerto Vallarta on Delta December 2015, Hawaiian to Honolulu December 2015, and Again on Delta to Honolulu Feb 2015. Hands down Delta IS THE BEST, there nothing better then having Free movies to pass the time, from TV to HBO and SHOWTIME and Current Movies in the theaters TODAY music, games, etc even free headsets any eye cover to rest ALL FOR FREE Delta isn't so worried about charging for eveything, a happy traveler is a repeat traveler, that is DELTAS GOAL Happy repeat travelers I voiced my displeasure with Hawaiian after finding out on my Day flight over I get charged $10 for blanket n pillow and free ( bad ) meal. Then on red eye home it's free blanket and no food, I can bring my own better food, and blanket which I do, but to charge for entertainment is the worst thing ever, AND EVEN FOR SIMPLE MUSIC WAS A CHARGE, SUCH POOR SERVICE Delta hands down IS CUSTOMER SERVICE ORIENTED PERIOD DELTA DELTA DELTA I'M FOREVER YOUR HAPPY TRAVELER,

The snack boxs are kinda unappealing, I bought both and they were jost OK, But that's fine I can bring food simply enough and would have but I was running late, Happy traveler

Crew was tentative.

Lady besides me was eating something that smelt bad.

All services are great!

Too cold.

I am 40 year resident. The Hawaiian themed safety instructions are corny as I hear them so often...An

Liked getting pillowcase blanket.

Couldn't get WiFi on my devices. Light to illuminate my aisle seat shone in my neighbor's field of vision. Food choices for such a long flight were poor.

Boarding went smooth and quick. Pilot kept informing us on the conditions and staff was very friendly. The seats in economy were decent and I enjoyed having the head rest fold in on the sides since I forgot my neck pillow.

How tight the seats are from the rows in front and back.