Low season | January |
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High season | July |
Cheapest flight | $129 |
I can't say yet as I'm still waiting for my luggage. I thought I had given my TSA # before my first flight but it wasn't on my boarding pass so my initial flying to my destination I wasn't able to utilize the device. I called Alaska Airlines and had it added to my profile. It still wasn't on my boarding pass so I had to go to an agent and have it added which took extra time as there was a line of people waiting to be helped.
I can't say yet as I'm still waiting for my luggage. I thought I had given my TSA # before my first flight but it wasn't on my boarding pass so my initial flying to my destination I wasn't able to utilize the device. I called Alaska Airlines and had it added to my profile. It still wasn't on my boarding pass so I had to go to an agent and have it added which took extra time as there was a line of people waiting to be helped.
Love Alaska planes. New. Used to have music while boarding. Neon lights. Excellent service. Always. But no screens. And weird reclining method.
Airline boarding experience could definitely go better, though that's not limited to Alaska Air. Couldn't get logged in to the plane wi-fi.
It was my first time, it went pretty well. We did experience some turbulence and wasn’t told anything. Over all everything was easy to get through.
flt delayed 1 hr then 2 hrs then boarded then removed from plane then boarding 2 hr delay then took off 6 hrs late and arrive to wrong city an hour laterer than delayed tiome didnt take flt at 4 and booke for next day today flt delayed 1 hr then caNCELLED 9 HRS HRS IN AN AIRPORT FOR 2 DAYS AND NO FLT just sent me a tckey for a trip nbext week w a stop and wrong airport???!!!! alaska suxcks
It was okay. The seat was too uncomfortable for a premium economy seat.
It was good for lax to sea even tho it was delayed by an hour. That is not this crews fault however.
Took off and landed at the correct airports so they did pretty good.
I am extremely dissapointed with Alaska Airlines. I had two minors traveling along, I used the unaccompanied minor program to escort my kids and bring them to mom on the other side of the flight. Unfortunately they just left them at the gate on the other side and did not bring them to mom. The person working for the airline flat out just told the kids they were not going to bring them to mom and just left them sitting there at the gate!!! These are two kids traveling alone. This is horrible and security should have been called
Flight was excellent , crew were very helpful and kind. No entertainment was needed as it was an overnight flight. Keep up the great work. Thank you 😊
I actually received a notification from kayak on email but not one by text from Delta when my departure gait changed and I almost missed my flight
New boarding doesn't make sense. Filling front first is slow.
Delta flight was great from the check in all the way to arrival. However, I had a very bad experience. I requested a wheelchair and the wheelchair employee that went to pick me up from the plane in Boston to bring me to the baggage claims told me I have to pay him. I was under the impression that it was a free service and I usually give tips but the person forced me to pay and since I said no because I was upset with his demand when my daughter walked in to pick me up he demanded payment from my daughter who paid him thinking maybe now it is a charged service.
Horrible. Grateful to be alive but spent 13 hours at airport only to return back to my familys house and flight changed to next day. They tried to fix a part on plane, had no back up plane and after 10 hours , reattempted the flight and it STILL wasn't fixed. We got a meal voucher and rescheduled flight but there should be some other compensation for the 15 hours spent in airport
My seat was changed at the last minute and I was moved to the last row, right next to the bathroom despite selecting my seat well in advance. I was also made to check my carry on due to space but when I got on the plane there was significant empty overhead space. Picking up my carry on from the luggage carousel added time to my trip which had already been extended due to delay.
There was plenty of overhead room but half of the passengers were told they had to check their carryon bags. My partner and I checked in as early as possible and our seats were split across the aisle.
Flew first class so everything was great. But maybe because the flights were red eye, no meals were served, just chips. I flew Alaska Air 1st class at 9PM (2 hour flight) and they served beef short rib sliders!
Paid premium for Delta only to be on safe but tired old 767 with ancient cabin in mediocre condition. Poor wifi and horrible inflight entertainment. Hardly a premium experience. Should have flown SW and had fun flight crew and no pretense
The plane from SNA wouldn’t start after 5 tries. The team gave me an option of flying direct from LAX and giving me a Lyft ride there! Perfect!
There was a loud squeaky sound the whole time we were flying.
The seating was very cramped. The selection of movies was poor.
Checking bags was horrible. Scales read different weights. The airport is hot and in desperate need of refurbishment.
I paid for the extra legroom and those seats were no different than the regular ones. I saw many tall people in great discomfort having been conned by this supposed upgrade. We left an item on the plane in Sydney but somehow it ended up in LAX and they refuse to bring it back unless we pay a huge fee. Everything else was fine but I feel conned out of my money.
The attendant was rude. The headphone port didn't work well. The entertainment screen didn't work, only half the screen was responding. Seats were very uncomfortable and I could feel the knees of the person behind me in my lower back.
They boarded the plane late and the flight was delayed. It was delayed because of the catering they said. It was around 30 mins late to Honolulu.
Liked promptness of boarding and take off. Enjoyed warm breakfast sandwich and cookie, with water throughout flight. Thought there would have been more entertainment options on a 5 hour flight.
Overall, the experience was good, but not special in any way. Fortunately, the flight was quite short. There was no one at the check-in kiosks to answer questions or help. The top of my armrest fell off when I grabbed it to stand up. One hates to see the plane falling apart!
We had to change planes twice and was shown complete. Disregard when showing our natural frustrations with staff… Makes me very reluctant to fly on Hawaiian Airlines ever again.
Two issues: (1) There's NO outlet to charge the LT. (2) There was no alternative food for people who don't eat pork, so I didn't eat.
Polite answers from food service crews would be appreciated. Accommodating Vegans and Vegetarians by Hawaiian Airlines will provide better customer orientation. please pass this comment to Chairman and CEO. There is no meaning to calling Kauai a garden island when it's airline cannot provide a vegetarian sandwich made of vegetable slices inside bread.a
Seats are outdated. Entertainment relies on personal device. Boarding was delayed due to inaccurate passenger tracking, resulted in late arrival at Reno.
Excellent staff helping my 96 year old senior promptly with her oxygen needs
The crew and flight was amazing. I haven't flown United in years but plan to switch to you being my main airline
As usual, United scheduling is completely misleading. A 54-minute layover at O’Hare is too short to make a lot of connections, especially since the flight landed “on time” but had to wait on the taxiway 15 minutes for a gate to open up. Then it takes another 10 minutes to exit the plane before one can run to another concourse to catch a connecting flight.
I am not an electronic savy. I don't know how to maneuver the APPS for services. Why can't I just buy food without the apps.
Quality of service and maintenance has declined since my last trip before COVID.
Flight delayed. They made no attempt to get our luggage to our connecting flight so I am without necessities after they begged me to check in my bag. Still dont have it.
This was a short flight with no food. The attendants were great but the comfort was poor: just to cramped. The flight from Denver to Frankfort was excellent! Seating was roomier, food was good, service was good. This was a great experience.
when you can say you don't remember being at any point upset during a flight, the airline is winning .
Luggage management is poor, my missing luggage is still lingering.
The boarding process was a nightmare and though we were traveling business class, we were in Group 2 and the organization was terrible. The Business Class on this flight was crowded and did not feel clean and nice. Overall, I would not travel Business again on the American Airline flight through British Airways Not nearly special enough for the considerable cost .
Seats were very uncomfortable. I paid extra for a seat with more leg room, the seat was no different than a seat at the back of the plane. Flight attendant was rude.
I did not enjoy continuously being lied to about the amount of time we would circle Chicago before deciding to redirect to Milwaukee. Then the amount of time we would sit on the ground in Milwaukee waiting for gas, or to take off again. Or the amount of time it would then take to get to Chicago again, or sit on the runway waiting for a gate. The whole time continuously hopefully we would make our connecting flight that kept getting delayed as well. Only to scramble and miss it. Enough with the BS. Tell me the truth. "Sorry, things are backed up and your probably not going to make your flight. You should rebook on the next flight now rather than wait." You'll never hear those words from an airline. Speaking of which. If the flight has been redirected and/or is seriously delayed, how about making the WiFi free for everyone so they get to rebooking and reserving hotel rooms while still in the air. You've inconvenienced me already and now you want me to pay $20 for Internet so I can try to make other plans. Absolutely disgusting!
not enough crew for business class and not great service as a result. underwhelmed overall
WiFi was down so no entertainment and I could not work either. The flight was Very turbulent at the end (the last 20 min felt like an eternity) I appreciated the pilot for getting us there safely. The flight attending in first class was kind and attentive to everyone.
The A321(?) model of the flight for 5+hrs has no seat back screens. Getting the american airlines wifi experience to watch movies on your own devices is not the same.
Not sure why JAL partnered with American Airlines because their service is no where near similar. Flight attendants were not friendly and didn’t smile. Food was horrible…
The experience was great and much better than the flight going out. of course I was in first class but the service was excellent
Comfort of seats, ease of boarding. Food selection could be better
Food options were limited which is absolutely embarrassing for a Flight of this size The staff did not come around as much and I am not accustomed to such poor service from American Airlines Drinks I believe were limited to soda and water