Flight was late, seat armrest was broken and could not go lower than 45 degrees, so had to be up for the flight, leaving me with an aisle seat with no armrest, lots of people bumping into me and no way to try and sleep on a now late night flight.
The flight departed a little delayed and we waited for a long time at a cue. The rest is OK, especially the comfort.
Because the scale includes two terminals, we almost lost our flights. That data was not referrenced to us. The check-in process was a pain too.
Pros: "There was a good amount of room on the plane with comfortable seating."
Cons: "We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly."
Pros: "Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled."
Cons: "Refused to sell ticket from start or at least receive a cancellation ticket for the flight"
Pros: "I got me there and back"
Pros: "Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member"
Cons: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"
Cons: "they don't provide even water for the passengers"
Cons: "The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage."
Cons: "The flight was an hour late with no announcements made in the terminal"
Cons: "This is a budget airline. It was a decent plane, the crew was very friendly. Being a budget airline, food on board has to be purchased separately. There is no entertainment on board. The seats didn’t recline. Overall it was good value for your money."
Pros: "Short flying time"
Cons: "Communication with flight delay"
Pros: "Quick flight"
Cons: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."
Pros: "Crew was very professional and styled with poise."
Cons: "Seat recline"
Pros: "Empty plane so I could switch to exit row. The other rows do not have enough room for someone 186cm tall"
Cons: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."
Cons: "Entertainment options."
Cons: "For the price it's OK, its a low budget airline."
Cons: "A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline"
Pros: "Plane looks new and clean."
Cons: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Pros: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Cons: "No food offered for free. No even water offered"
Cons: "The flight was 1/2 late and hence arriving"
Pros: "The food was great"
Cons: "I have not gotten my baggage for my flight I have been here 3 days after I landed"
Pros: "Everything except luggage handling."
Cons: "New luggage came off plane in pieces."
Pros: "Smooth, simple, organized No good, no entertainment, of course Had only hand luggage, no problems"
Pros: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Cons: "Delayed flight that was a connection and nearly missed my next flight"
Pros: "Clean, nice crew"
Cons: "More than 1 hour delay"
Cons: "They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not."
Pros: "Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain..."
Cons: "Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable"
Cons: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Pros: "It’s a quite flight and good space"
Cons: "No billows at the chairs"
Cons: "Flight was delayed by about five hours. Had to do a mad dash to city airport from Luton just to stand a chance of making my meeting. I will never be using Vueling again."
Pros: "Boarded from front and back of plane"
Cons: "Very expensive but felt like budget airline. No space at all, legs were in pain bumped up to back of the front chair the whole time. Crew members very inattentive. No room for small carryon items. Would be more okay with this if tickets were cheaper, but for what I paid I expect better"
Pros: "La compagnie a tenté de prévenir régulièrement du retard, par sms et mail."
Cons: "Retard de plusieurs heures, un voucher de 6€ censé permettre de « dîner » à l’aéroport... rien à boire ni manger une fois dans l’avion, et pas de compensation une fois arrivé à Paris CDG où nous en avons eu pour 45€ de Uber pour rentrer puisqu’il n’y avait plus de RER..."
Pros: "Great flight once I was in the air. Didn’t like the drama getting to my plane!"
Pros: "on time, easy to do, price"
Cons: "everything worked out well for this flight"
Pros: "Great cabin crew"
Cons: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Pros: "Quick flight"
Cons: "Everything else! Where am I supposed to put my legs?"
Cons: "Left late (and therefore arrived late) due to starting the boarding process late and slow boarding. I wouldn't go so far as to say the attendants were rude, but they were not friendly, either. Could not check in online ahead of time due to flying with a US passport (which was not a problem with, for example, British Airways, flying from London to Rome)."
Cons: "overbooking, rude staff"
Pros: "Efficient way to get to Paris"
Pros: "We got to our destination smoothly and a few mins early."
Cons: "The seats and space on the plane were extremely small, there was no space to breath or sit. The seats did not recline back. There were no complementary drinks. The shuttle to the flight had way too many people. We had to print our boarding passes before checking in or we would be charged 15 Euros."
Cons: "After flight was booked they canceled our reservations."
Cons: "Everything from the waiting time to boarding"
Pros: "Exactly what I expectedfor a discount airline seats are a little small legroom is a little short same as you always get on all the other"
Cons: "For a big guy this was an extremely tight fit"
Cons: "I wanted to book with British Airlines only to find out it was booked with a low end poorly rated airline I cancelled the flight I bought trip insurance but BA will not get back to me about a refund. Was on the phone many times waiting for very long time only to get disconnected and left on hold Now but rate BA low low low"
Pros: "Not really a like or dislike, we did not have food or entertainment on the flight it wasn't long enough."