Find cheap flights from Los Angeles to Tokyo Narita Airport

LAX - NRT

Find cheap flights from Los Angeles to Tokyo Narita Airport

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Round-trip
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Los Angeles (LAX)
Tokyo Narita
Wed 6/16
Wed 6/23
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Good to know

Low season

OctoberBest time to beat the crowds with an average 11% drop in price.

High season

DecemberMost popular time to fly with an average 21% increase in price.

Average price round-trip

$776(avg. price over the last 2 weeks)

Good deal round-trip

$553or less

Good deal one-way

$454or less

When to book flights from Los Angeles to Tokyo Narita Airport

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $454 or less one-way and $553 or less round-trip.
  • The cheapest flight from Los Angeles to Tokyo Narita Airport was found 84 days before departure, on average.
  • Book at least 6 weeks before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is October.
  • Morning departure is around 5% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 5 airlines serving Los Angeles to Tokyo Narita

Scores according to KAYAK customer reviews

8.6
ANA
Overall score based on 4,650 reviews
8.8
Boarding
8.5
Comfort
9.0
Crew
8.4
Entertainment
8.3
Food
Airline reviews

Pros: "Crew was very nice, toilets clean."
Cons: "Flight delayed 2 times, didn’t receive text or Email from the second delayed"

Cons: "Chair isn’t comfortable."

Cons: "The planes are pretty outdated especially the connecting flights from Narita to HKG"

Pros: "Flight attendants were amazing and so service oriented!"

Cons: "Seat padding - seat was a bit firm"

Pros: "The crew was great, friendly and helpful. The food was good and the overall service on the plane was great."
Cons: "Our flight was delayed from Los Angeles and we did not make our connecting flight in Tokyo. The next option they had was a full 24 hours later so we ended up taking the train. I tried to make adjustments to one of my flights for the return home and was told that is not an option."

Cons: "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."

Cons: "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."

Pros: "Nothing"
Cons: "After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA"

Pros: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Cons: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."

Pros: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"

Pros: "I liked how much leg room we had. I also liked the movie selection and the food."
Cons: "It would have been nice to have water more frequently during the flight."

Pros: "Staff were very helpful and the food was good."
Cons: "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."

Pros: "Take off and landing was smooth. Stewardesses were very helpful."

Pros: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Cons: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."

Pros: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Cons: "Internet was more expensive than it should be"

Pros: "Service, Cleanliness and Overall Quality"
Cons: "Seats could be better"

Cons: "Salad and fruit came Frozen"

Pros: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Cons: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."

Pros: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Cons: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"

Pros: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Cons: "Late boarding caused us to miss connecting flights."

Pros: "Great crews and good foot space!"
Cons: "Food was terrible! Getting worse every time !"

Pros: "Attendants were friendly."
Cons: "Flight was late."

Pros: "The attendants are all courteous and respectful."

Pros: "Nice once I got on the plane"
Cons: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"

Pros: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Cons: "nothing!!"

Cons: "airline is unprofessional the whole trip was canceled"

Pros: "Nice space between seats for the economy class."
Cons: "The entertainment center (sound) did not work in my son's seat."

Cons: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."

Cons: "See subject line"

Pros: "Everything was fine"
Cons: "The seats hurt my butt"

Pros: "Very helpful and accommodating flight attendants ... all with a smile!"

Pros: "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
Cons: "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."

Pros: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Cons: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."

Pros: "Food & Entertainment"

Pros: "Good food and cabin service. Accommodating in connecting flight arrangements."
Cons: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."

Cons: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"

Pros: "more new movies will be better"

Pros: "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
Cons: "The food good but not great. But...it’s airplane food."

Pros: "The flight attendants were very helpful."
Cons: "It is a very long flight."

Cons: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"

Pros: "People the staff was nice and tried to be helpful"
Cons: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."

Pros: "Customer service and food!"

Pros: "Service was great, food was decent. Bumpy ride though, plane felt "old"."
Cons: "Everything was good. Only thing I could say is the plane felt outdated."

Pros: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Cons: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."

Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."

Pros: "Everything"
Cons: "N/a"

Pros: "everything was so smooth!!"
Cons: "entertainment : wish there were more japanese comedies!!"

Pros: "On time,no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat,though my request is not fulfilled. I still appreciate the crew's effort."

Cons: "More food variety"

Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."

Pros: "The service, foods , sack ,"

Pros: "Food, service"
Cons: "The space"

Cons: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"

Pros: "I liked the size of the cups for drinks: smaller than usual."
Cons: "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."

Pros: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."

Cons: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"

Pros: "crew handled the tough crowd well, but were not extremely hospitable"
Cons: "food was disgusting"

Pros: "Singapore airlines never disappoints"

Pros: "Nothing."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."

Pros: "The inflight entertainment was great, lots of movie selections"
Cons: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"

Pros: "Everything"
Cons: "Non"

Pros: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."

Pros: "Short flight"
Cons: "N/A"

Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Cons: "Little or no room in Economy"

Pros: "Excellent attention to service and comfort."

Pros: "Staying in a hotel for 24 hours."
Cons: "Not actually making it to Japan."

Pros: "Friendly attentive staff. Excell ent food and great. Service."
Cons: "Really crowded seats in economy."

Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."

Pros: "The seats are very comfortable. There was ample entertainment."
Cons: "No complaints at all. They are very professional and I would chose them again."

Pros: "Everything"
Cons: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"

Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."

Pros: "Crews were all nice, respectful and helpful!"
Cons: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."

Pros: "Food and good service"
Cons: "None"

Pros: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Cons: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."

Pros: "I like the personal TV, my foot rest and water holder frequent water serve,"
Cons: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"

Pros: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Cons: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."

Pros: "I paid for an economy class ticket but got first class service."
Cons: "Nothing"

Cons: "My Vegan meal was terrible."

Pros: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Cons: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."

Pros: "The service and fast flight"
Cons: "N/A"

Pros: "the crews were very polite and very helpful"

Pros: "Ease of checking. Empty seat between us"
Cons: "Can't upgrade with krisflyer miles"

Pros: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Cons: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."

Pros: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Cons: "Sound quality of ear buds was not good. No issues if you travel with your own."

Pros: "The service in coach was very impressive! The flight attendants could not be more attentive! I can only imagine how it would be in business or first class."

Pros: "Made Econ class feel like biz :)"

Pros: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."

Pros: "Customer service and food couldn't be better."

Pros: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"

Pros: "Almost everything"
Cons: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."

Pros: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"

Cons: "old facilities"

Pros: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."

Pros: "The stewardesses were extremely professional- attentive & pleasant. The toilet was well equipped. There was no delay in taking off Boarding was orderly & efficient & quick and so was disembarking. The snacks were nice- ice cream, apples, chops, sandwiches. Many other airlines don't even provide snacks on these long flights. The seats in wconomy were roomy & confortable."
Cons: "I can't think of anything that was bad but I didn't enjoy the breakfast. I would have preferred an American breakfast. It was a mixture of shrimp, potato & brocolli. Ivwould have pregerred a criossant & yogurt to the tiramisu & roll."

Pros: "The flight attendants were super attentive and took great care of me, even bringing me headache medicine."
Cons: "I was in a front row seat which meant using my table in the armrest would wake up my neighbor. (Not a big deal but a little awkward) It was also hard to sleep because the seats didn't recline enough."

Pros: "It was the best service ive ever had. The flight attendants came right away and were always coming up the aisle making sure we eye well hydrated and fed"

Pros: "The flight staff were very friendly and always seemed to be eager to help all the passengers. The menu on the flight was also excellent. Wonderful flight"
Cons: "The layover in Japan was not exactly what I hoped for but I managed OK. Short layovers work better for me."

Cons: "I wish there was air conditioning. It was very warm ok the plane."

Cons: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"

Pros: "On time"

Pros: "Professional and friendly Crew & the movies"
Cons: "Too cold, seats to narrow, food not so tasty."

Pros: "Plane was okay. Nice big screen"
Cons: "Crew was ok"

Pros: "Cathay Pacífic always high standard"

Cons: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."

Cons: "I didn’t have a pillow."

Pros: "Nil"
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Cons: "Delay flight, slow"

Pros: "Familiarity with Cathay Pacific procedures"
Cons: "The airplane seemed a bit outdated. A WiFi option would have been more pleasant. Crew spoke only English, not the classic Cathay Pacific experience to HK."

Cons: "The seat was a bit small for me, legroom a bit tight."

Cons: "Too salty for the meal"

Cons: "Both the USB and headphone Jacks were busted. Just had a bad seat this time."

Pros: "The cabin attendants were excellent in carrying iut their work and responsibilities. They were friendly too."
Cons: "I tried to check in online a day before the flight as per email advisory but most of the seats were blocked already and whatever seats left open were only a few and those were tbe ones in the middle or the ones that you need to pay additional. so I decided to check in at the airport but their staff didn’t help much. They still gave us seats away from each other even if I explained that we have some health issues that’s why we need to stay together."

Cons: "i had a surfboard bag that weighed 11lbs and my daughter had a surfboard bag that weighed 21 lbs and we are being charged $200 each both ways for a total charge of $800 round trip. This is an outragous fee for surfboard and other airlines specificly Alaskian Air, Quanties, and Virgin Australia have been letting us travel with surfboard bags for free that weight 3 times that much. I will never take Cathay Pacific again as we paid more for these flights because we had heard they do not charge for surfboard and they have great service. I had a total of $1200 fspending money for food and transportation for my trip to Bali. That leaves me with $400. Never again will I travel with Cathay Pacific and I will be spreading the word through social Media! Not a Happy Customer!!!"

Pros: "The crew was totally professional, the food was good, but the passengers were horrible, which is not Cathay Pacific’s fault."
Cons: "The American films were good but they could be better."

Pros: "Nothing really. I am not gonna fly Cathay next time. Would like to have a wifi."
Cons: "The FA, no WI-Fi for a 15 hr trip."

Cons: "I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future"

Pros: "The entertainment is in regards to the movie choices that I had. I wish my screen was a little bigger."
Cons: "My flight from Los Angeles to Hong Kong was cancelled due to a problem with the plane. I stood in line for 2 and a half hours at the airport only to have them tell me this. There was not visible sense of urgency on part of the staff at Cathay Pacific and they did not seem to have a contingency plan to deal with such a situation. I especially felt sorry for some of the elderly people who were also in line all that time with noting to drink and no place to sit."

Pros: "Cathy service"
Cons: "Amazing"

Pros: "Everyone is kind!"

Cons: "Seat didn't recline"

Pros: "Nothing"
Cons: "It was operated by an alliance air company but I bought thru American Airlines, I even didn't know that was a coshare because I started the first leg with American, once it got cancelled they said that they couldn't do anything, and the other company said that the ticked was issued by American, nightmare. BTW I'm a Platinium member of American Airlines, what thy should at least give a little attention since I fly every month."

Pros: "The food was great, 2 free bags checked, free food and free movies! Very nice staff all around amazing."
Cons: "Nothing"

Pros: "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
Cons: "Nothing"

Pros: "Boarding was smooth."
Cons: "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."

Cons: "hong kong lkayover"

Cons: "Upon arrival in Hong Kong, Cathay representatives automatically re-booked my connecting flight to Taipei assuming I would miss the connection. This was not the case. I was able to get to the connecting gate on time. Cathay representatives in Hong Kong were rude and unhelpful in re-issuing my boarding pass for my originally scheduled flight to Taipei."

Pros: "hospitality is very good.comfortable journey."

Pros: "All as expected - no surprises"

Pros: "Excellent Entertainment Choices. Wonderful Staff/crew"

Pros: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Cons: "None experienced"

Pros: "Stewardesses were nice and accomodating"
Cons: "Plane seemed a bit older for an international flight. Not much legroom, poor entertainment options no games and there were no adjustable air vents."

Pros: "DIrect flight to HK"
Cons: "The flight was freezing, blankets were worn and dirty, floor was dirty, seats were dirty, food was extremely basic."

Pros: "The snack was so good"
Cons: "Water and soft drink didn't serve very often"

Cons: "Seat back was broken and could not recline at all during a 13+ hour flight."

Pros: "This plane was an Airbus 350. Seems to be the lated Airbus model. Business class section very much like the Boing 777, maybe a little better in some design modification of the seats."
Cons: "Difficult transit at the very large Hong Kong airport. Too much walking to got to document control to enter and leave Hong Kong."

Pros: "Belle and Rainbow were great hostesses"
Cons: "Nothing"

Pros: "Great service."
Cons: "Nothing to complain about."

Pros: "AWESOME!"

Pros: "The crew."
Cons: "Good us awful. Brought a lot if my own."

Cons: "Nothing"

Pros: "Food and crew"
Cons: "Passenger next me kept getting up and flopping down in the seat, waking me up."

Pros: "reclining seats."
Cons: "food."

Cons: "We were 40 minutes late leaving L.A. and I missed my connecting flight in Hong Kong. Had to wait two and half hours for the next flight to Bangkok!"

Pros: "Overall concern about being on time!"
Cons: "Service could be a bit more friendly and helpful."

Cons: "Ran out of several food and beverage options."

Cons: "This plane was a little old, and therefore the entertainment system was a little dated. Other than that, great flight!"

Pros: "Cathay Pacific always seems to have top cabin personnel. They are very attentive and really seem to try to meet your needs, more so than the crews of other airlines. Flying is not a particularly fun experience, but Cathay does its best. It's a bit hit and miss with the food, but this time my special request meals (Asian vegetarian) were pretty good."
Cons: "These 777's have really crappy legroom. A330's are much more comfortable (well, Airbus in general)."

Cons: "The attendants could have been more hospitable"

Cons: "2,5 hours delayed. Econ seats are tiny with zero legroom."

Pros: "Fair space"
Cons: "Head steward with an attitude"

Pros: "Not much, plane was full and felt like a sardine even after paying extra for more room"
Cons: "Air Canada is trying to grab every nickel it can wring out of flyers"

Pros: "Ease of flying right from and to home"

Pros: "Windows"
Cons: "Mostly everything"

Cons: "Plane delayed 1 hour and a half. No compensation."

Pros: "The movie selection was very good."
Cons: "The seat was kind of tight."

Cons: "Zone 5 boarding even after I had pre checked in online."

Pros: "Nothing"

Pros: "Food was pretty good."
Cons: "Taller so hard to get comfortable."

Pros: "That they give you ear phones"
Cons: "Delay 1 hour"

Pros: "good services ."

Cons: "evry thimg on time"

Pros: "I had room!"

Cons: "No TV"

Cons: "While booking the tickets I was told that my luggage will be checked in till my final destination but I had to collect them at Narita airport. I had to cancel my plans of sight seeing at Tokyo downtown due to this."

Cons: "Arrived 1 hr 15 min late."

Cons: "Baggage hasn't arrived after 45 minutes"

Cons: "Your worst nightmare. Lost my luggage and 24 hours can't even tell me where it is. Complete incompetence."

Cons: "The landing"

Pros: "We were already delayed by alot"

Pros: "Absolutely nothing."
Cons: "1. Boarding arrangement was very poor. 2. No zone number on our boarding passes. Although we were seated in seats 22,23, we were automatically pushed to zone 5 and forced to board last. 3. My wife and I were assigned two middle seats in two separate rows. 4. We were forced to check in our cabin baggage saying that there was lack of overhead space, but when we boarded among last passengers, there were a number of empty overhead bins. We could easily have saved 45 minutes in Toronto airport without having to wait for our bags."

Pros: "Quick fast and no bother"
Cons: "Nothing at all."

Cons: "-"

Cons: "Delayed as usual for AC"

Pros: "Grear"

Cons: "Lavatories didn't flash properly. No tap water"

Pros: "Your service was good."
Cons: "The outcome was not. They would not allow me to board the plane b/c I didn't have a valid passport. I grew up in Canada & over the years have crossed the border in both directions & never needed a passport. Could you be more diligent in letting people know this."

Pros: "Yes, I like it"
Cons: "We could not book for large group, so we have to separate"

Pros: "Modern plane, space, good service"
Cons: "The pasta was not good and the piece of sugary bread for breakfast was also not good."

Pros: "It was average with everything."

Pros: "Great!"
Cons: "Breat"

Cons: "Child behind me kicking seat entire time!!!"

Pros: "Great airplane service, people and amenities"

Pros: "Everything"

Pros: "I appreciated the timing of when they fed us. It was almost like they read my mind each time I thought... Hmm I'm getting hungry. The movie/tv selection was excellent."
Cons: "I felt cramp, which it's economy class so of course. But in the back there were tons of open rows and I wish they had spread us out."

Pros: "service staff were nice"
Cons: "didn't like that bags cost USD25 extra. USD10 should be the cost."

Pros: "It was good!"

Pros: "It was excellent!"

Pros: "Everyone was super polite"

Pros: "I got a larger than normal seat,"
Cons: "The idiots lost my luggage, and it took two full days and about 20 phone calls to get it back."

Cons: "the egg sandwich had a really bad sauce on it."

Pros: "Never flown "air canada", was a bit apprehensive. But I was very much happy & pleasantly surprised!"

Pros: "Dreamliner was airy and pleasant. Large screens. Electric outlets"
Cons: "Need more E books and audio podcasts."

Pros: "On time, excellent flight."
Cons: "There was only a very limited choice of movies to select from."

Pros: "Awful"
Cons: "They stole some of my property of my checked bag. Bunch of thieves. Arrogant people like Sue from Vancouver. She is also nasty ugly."

Pros: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."

Cons: "No movies"

Cons: "The seats in this plane are very uncomfortable the worst I've ever sat in!"

Pros: "Love United’s service. Nothing to complain about."

Pros: "Having our own device"
Cons: "I kind of miss watching movies on the seat in front of me option instead of just having our own mobile device.. wish the outlet were more reachable and easy to get to."

Pros: "Entire crew members, food, hospitality & aircraft !!"
Cons: "I couldn’t get my aisle seat & missing my Hindi movies.."

Pros: "Service was fantastic everyone so friendly."
Cons: "Nothing. It was fantastic!"

Cons: "There are hard to reach outlets and no ports to charge a device without a box. Also, no monitors."

Pros: "Nothing"
Cons: "The boarding process was chaotic and the plane attempted to land once, got about 100 feet from the ground and had to pull up. So we basically landed twice."

Pros: "The crew was helpful in getting us snacks for our toddler to help him stop crying."
Cons: "The seats were okay but not very comfortable. Probably just the nature of sitting in economy class."

Cons: "On time departures"

Pros: "."
Cons: "."

Pros: "Service, entertainment, drinks, everything! Very good!"

Pros: "The help"
Cons: "Nothing"

Cons: "Early boarding in sfo, I had to forget my food."

Pros: "Attendants only came by 3 times. Once with food right away. The twice more with water right at the end. Would have preferred more attention."

Cons: "Towards the end of the flight water started dripping on me. The flight attendant said it was normal and condensation and gave me a blanket. Unfortunately I still got wet for about an hour till we deboarded. The attendants were just fine, not very attentive."

Cons: "everything"

Pros: "One if the bathrooms was closed and a second one had no running water."

Pros: "Not much"
Cons: "The food not fit for human consumption"

Pros: "The air craft seems kinda new and I enjoy staying at my seat watching movies. Generally speaking UA is not great service of all kinds of categories( service, food, and baggage service), but this time wasn’t that bad than I used before."
Cons: "The food became better but still the plate didn’t look a great meal. Personally I need more vegetables."

Pros: "As a tall american person i loved the amount of leg room and the bathrooms had a good amount of room in them."
Cons: "The seats where a little hard on your back"

Pros: "Movies galore. Pleasant attendants."
Cons: "Crying babies"

Pros: "The food"
Cons: "Pay for headphones"

Cons: "I'm 6'1" . The seats are too small for long flights."

Pros: "Spacious enough (for economy), decent food, no delays in boarding or in schedule"
Cons: "I was surprised at the rudeness of the female staff towards people who didn't understand her the first time she said something. Obvious looks of anger and condescending tones towards those people spoke to poor customer service; however, one male staff was really friendly and fluent in Japanese. Very helpful"

Cons: "The issues was the ordering of tickets. Purchased through ANA but flight was handled by American. 1. Seats for 5 tickets were scattered all over the plane 2. All seats were middle seats and cost more to have an isle seat. Cost extra $500 to change so family was together. 3. No communications that flights were American Airline flights leaving LAX from American's Terminal, not Bradley. Only found out when calling ANA to change seats. 4. ANA could not change seats so had to call American. All-in-all this was a terrible experience in ticket purchasing."

Pros: "It arrived ahead of schedule"
Cons: "The food are not appealing no salads & ran out of choices, eating something that we don't want to"

Cons: "no vegetarian óption for breakfast"

Pros: "Staff was ind and friendly. Generous"
Cons: "Wish there was better food. It was okay."

Pros: "The crews were very kind and friendly."
Cons: "I bought a ticket for ANA but my flight was United. It was ok but I payed extra to get flight with ANA so I was disappointed a bit."

Cons: "Hello I would like to submit a formal complaint. I could not complete early check in yesterday due to website maintenance. I arrived to the LAX airport on time today and due the misdirection of the ticket attendant I wasn’t able to select a seat, which I tried to do online approx 24 hours ahead of time but the site was not working or down. I’m a larger person with spinal impairments and unfortunately I was given a middle seat. This will undoubtedly cause significant pain during and after this long flight. I’m very displeased with this and I would like to request a credit or like compensation for my trouble and suffering. Advance thanks for your understanding. "

Pros: "Good price"
Cons: "Stink in the plane"

Pros: "Ok"

Cons: "Lack of space and organization"

Pros: "the warm baked goods when we landed"
Cons: "not so much leg space"

Pros: "Comfortable"

Pros: "ANA: Flight attendents very nice"
Cons: "ANA: Seat was uncomfortable for a seven hour flight....Could not totally recline ANA: Food was very basic--not a business class meal"

Pros: "I wouldnt know"
Cons: "I didnt like that I was charged almost a full month after the booking and wasnt reimbursed for ANAs fuckup"

Cons: "I thought it was ANA but it was United."

Pros: "I got upgraded from Economy to Economy Plus without being charged a dime more. And the difference between the two classes is very noticeable! The Economy Plus seats may have an extra 3" per side and it's awesome! Plus, United partnered up with ANA for my first leg to Manila and that plane was spectacular, as was the top-notch crew!"

Cons: "Food was not good"

Pros: "There was a nice selection of entertainment"
Cons: "The plane was not comfortable at all for an International flight. United should invest in bigger planes for flights over 6 hours. I could hardly sleep since the seats were so uncomfortable. Further, I was unable to get up and move around as much as I had on other international flights. There was no room on this plane to walk around and stretch. The food was mediocre. Quantas, Air China and Japan Airlines have much better meals."

Cons: "I coudnt make an on line checked in, and i called i asked for aisle seats the gurl said yes and its checked in but when i recieved the boarding pass it was middle seat and the worst seat ever at the emergency seat, it was really small the food was terrible service was so bad ! No more united airlines for long flights."

Pros: "The gate at the Chicago airport was well designed. There was a line for each boarding group, and you could line up early. This is particularly effective for some Asian flights, which can sometimes be chaotic with many different nationalities all lining up."

Pros: "Sucks"

Cons: "Easy for check-in and on time"

Cons: "delayed for typhoon then delayed another day because air traffic control delayed my connector"

Pros: "Nothing!!"
Cons: "Everything. Delays were inexcusable, staff ridiculously unfriendly and just bad attitudes all round. Very unpleasant experience, won't be using this airline ever again."

Pros: "Food"
Cons: "Did not have enough good snacks"

Pros: "Boarding"
Cons: "Food"

Pros: "good movie selection"
Cons: "couldn't reserve seat in advance; told 3 different things when I bought ticket"

Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there."

Read more about ANA
COVID-19 information

Safety measures for airlines flying from Los Angeles to Tokyo Narita Airport

Airlines flying from Los Angeles to Tokyo Narita Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Los Angeles to Tokyo Narita Airport

Mandatory masks

Masks required on board, masks provided on flights from Los Angeles to Tokyo Narita Airport

Social distancing seating

Middle seats unavailable to book on flights from Los Angeles to Tokyo Narita Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Los Angeles to Tokyo Narita Airport

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