Find Cheap Flights from Los Angeles to Tokyo (LAX - TYO)

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Good to Know

Low Season:
November
Best time to beat the crowds
2%
expected price decrease
High Season:
July
Most popular time to fly
13%
expected price increase
Average Price:
$1614
(avg. price over the last 2 weeks)
Good Deal:
$1252
or less (round trip)

When to Book Flights from Los Angeles to Tokyo

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $1251 or less.
The cheapest flight from Los Angeles to Tokyo was found 86 days before departure, on average.
Book at least 8 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is November.
Morning departure is around 6% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Los Angeles to Tokyo Flights

How long does a flight from Los Angeles to Tokyo take?
An average nonstop flight takes 11h 30m, covering a distance of 5472 miles.
How many flights are there between Los Angeles and Tokyo?
There are 227 (nonstop) flights between Los Angeles and Tokyo per week, averaging 32 per day.
Which airlines provide the cheapest flights from Los Angeles to Tokyo?
In the past 3 days, the cheapest round-trip tickets were found on Singapore Airlines ($418), ANA ($421) and China Eastern ($423).
Do I need a passport to fly between Los Angeles and Tokyo?
Yes.
Which airlines fly most frequently between Los Angeles and Tokyo?
ANA (6 times daily), American Airlines (4 times daily), Japan Airlines (4 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Los Angeles to Tokyo?
For Los Angeles to Tokyo, Thursday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Tokyo back to Los Angeles, the best deals are generally found on Monday, with Saturday being the most expensive.

Book cheap flights from Los Angeles to Tokyo (round-trip)

Airports
Origin
Los Angeles
$418
only
$418
Destination
Tokyo
$418
only
$418
$421
only
$421
Thu, Feb 8
LAX
NRT
11h 45m
Tue, Feb 20
NRT
LAX
10h 00m
Trip: 13 days
9.2ExcellentShow reviews
Overall 9.2 Excellent
Based on 83 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
LAX
NRT
Excellent 10.0

I paid for an economy class ticket but got first class service.

Nothing

LAX
NRT
Excellent 10.0

Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines.

Sound quality of ear buds was not good. No issues if you travel with your own.

LAX
NRT
Excellent 10.0

Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible.

Cabin was to me a little warm during initial taxi at LAX. But not overly so.

LAX
NRT
Excellent 10.0

My Vegan meal was terrible.

LAX
NRT
Excellent 8.3

Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant.

The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan.

Thu, Apr 12
LAX
HND
15h 20m
Mon, Apr 16
HND
LAX
9h 50m
Trip: 5 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 59 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
LAX
HND
Excellent 10.0

I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious.

I liked everything, everything was excellent

LAX
HND
Excellent 10.0

The service and the seats

LAX
HND
Excellent 10.0

The flight attendants are super nice every time we fly with ANA, and the have great food.

N/A

LAX
HND
Good 7.0

felt Agent's kind care of elder (me) at Airport. Thanks.

Full of passengers. Code Share!?

LAX
HND
Mediocre 2.0

Ok price

I booked the flight and my seats.. When I got to my actual flight they didn't have my confirmation of seats and got separated from my sister. I called to complain to the actual airline and it turns out it was kayak who did my wrong. Very unhappy for 11 hours.

Wed, Jan 31
LAX
NRT
22h 50m
Mon, Mar 5
NRT
LAX
33h 10m
Trip: 34 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

Tue, Apr 24
LAX
NRT
11h 30m
Thu, May 10
NRT
LAX
10h 10m
Trip: 17 days
9.2ExcellentShow reviews
Overall 9.2 Excellent
Based on 83 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
LAX
NRT
Excellent 10.0

Made Econ class feel like biz :)

LAX
NRT
Excellent 10.0

Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines.

Sound quality of ear buds was not good. No issues if you travel with your own.

LAX
NRT
Excellent 8.0

I like the personal TV, my foot rest and water holder frequent water serve,

For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA

LAX
NRT
Excellent 10.0

Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible.

Cabin was to me a little warm during initial taxi at LAX. But not overly so.

LAX
NRT
Excellent 10.0

I paid for an economy class ticket but got first class service.

Nothing

Mon, Feb 5
LAX
NRT
22h 50m
Tue, Feb 27
NRT
LAX
23h 05m
Trip: 23 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

Thu, Feb 8
LAX
NRT
11h 45m
Tue, Feb 13
NRT
LAX
10h 00m
Trip: 6 days
9.2ExcellentShow reviews
Overall 9.2 Excellent
Based on 83 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
LAX
NRT
Excellent 8.0

I like the personal TV, my foot rest and water holder frequent water serve,

For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA

LAX
NRT
Excellent 8.6

The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery.

The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them.

LAX
NRT
Excellent 10.0

I paid for an economy class ticket but got first class service.

Nothing

LAX
NRT
Excellent 8.6

Ease of checking. Empty seat between us

Can't upgrade with krisflyer miles

LAX
NRT
Excellent 10.0

Made Econ class feel like biz :)

Mon, Feb 19
LAX
NRT
22h 50m
Wed, Mar 7
NRT
LAX
23h 05m
Trip: 17 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

Thu, Mar 8
LAX
NRT
35h 25m
Mon, Mar 12
NRT
LAX
33h 10m
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

Tue, Mar 13
LAX
NRT
30h 30m
Tue, Mar 27
NRT
LAX
20h 10m
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

Tue, Mar 27
LAX
NRT
27h 50m
Tue, Apr 24
NRT
LAX
17h 05m
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

Sun, Apr 1
LAX
NRT
35h 25m
Sat, Apr 28
NRT
LAX
33h 10m
Trip: 28 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

Thu, Apr 5
LAX
NRT
40h 25m
Sun, Apr 15
NRT
LAX
23h 05m
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

Fri, Apr 6
LAX
NRT
40h 25m
Mon, Apr 16
NRT
LAX
20h 10m
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

Tue, Apr 24
LAX
NRT
30h 30m
Tue, May 8
NRT
LAX
17h 05m
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

Mon, Feb 19
LAX
HND
23h 45m
Wed, Mar 7
HND
LAX
31h 55m
Trip: 17 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

Thu, Mar 8
LAX
HND
40h 20m
Mon, Mar 12
HND
LAX
31h 55m
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

Sat, Dec 2
LAX
NRT
22h 50m
Tue, Dec 5
NRT
LAX
23h 05m
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

Sat, Jan 13
LAX
NRT
19h 45m
Wed, Jan 31
NRT
LAX
23h 05m
Trip: 19 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

Sun, Jan 14
LAX
NRT
19h 45m
Mon, Feb 5
NRT
LAX
23h 05m
Trip: 23 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

Mon, Jan 15
LAX
NRT
22h 50m
Wed, Feb 7
NRT
LAX
20h 10m
Trip: 24 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

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