ANA, United Airlines and American Airlines have all waived their change and cancellation fees on flights from Tokyo to Los Angeles. Confirm policies on booking site.
Most visitors from Tokyo need to provide a negative COVID-19 test result and/or quarantine to enter Los Angeles. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Los Angeles
Visitors from Tokyo are not required to quarantine after entering Los Angeles.
Visitors from Tokyo must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Los Angeles.
Current regulations for vaccinated travelers to Los Angeles: most visitors from Tokyo may enter Los Angeles but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
The duration of a nonstop flight to Los Angeles from Tokyo is typically 13h 48m. The journey crosses a distance of 5471 miles.
There are 169 (nonstop) flights between Tokyo and Los Angeles per week, averaging 24 per day.
In the last 72 hours, the cheapest one-way ticket from Tokyo to Los Angeles found on KAYAK was with Delta for $262. Delta proposed a round-trip connection from $424 and American Airlines from $621.
ANA (4 flights per day), American Airlines (3 flights per day), and LATAM Airlines (3 flights per day) are the most frequent flyers of this route.
When flying from Tokyo to Los Angeles, you should consider leaving on a Friday and avoid Sundays if you are looking for the best rates. For your return to Tokyo, you’ll find the best rates on Mondays and the most expensive ones on Sundays.
There are 2 airports in Tokyo (Tokyo Narita and Tokyo Haneda.) and only 1 airport in Los Angeles (Los Angeles). The cheapest flights are generally found on the Tokyo Haneda to Los Angeles flight route.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Tokyo to Los Angeles.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Los Angeles from Tokyo is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Los Angeles with an airline and back to Tokyo with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Los Angeles from Tokyo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Pros: TV screen
Pros: TV screen
Pros: On-time, Service, flight & Behavior, conduct.
Pros: Great flight crew
Cons: Nothing, everything just right
Pros: I liked the food and the supplies given for the long trip, blanket, eye cover, toothbrush, etc.
Cons: More comfortable seats
Pros: The seat was not comfortable and the food as well
Cons: The crew wasn’t that friendly! Neither when boarding as in the plane
Pros: Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for.
Cons: Seat was not comfortable. Push back was not working
Pros: everything! the A380 plane and the onboard entertainment and services was fantastic
Pros: The staff worked hard but it must have been impossible to satisfy everyone
Cons: Too many and too crammed seats. Too narrow aisles. You wont even allow seat allocation to loyal customers reserving months in advance. Greed must be intoxicating! Time to look for a fairer airline who appreciate and care for their customers.
Cons: I was overcharged for the fare. I was shown a fare for $627 n got charged $688.00. why?
Pros: Same as first trip but this time the manager gave us some crackers and chocolate because we asked her to give us something to eat
Cons: Same as first trip but this time we were more mad and the food was like rubber we told the manager and she brought us some of the crews food and we still didn’t have any food because it smelled rotten
Pros: Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment
Cons: everything was mostly fine
Pros: Spacious for the kid to walk
Cons: For this flight boarding was smooth as my previous flight was late and an Emirates employee ran us through security and to this flight on time. For the people reading this review who might think my kid would have been messy or cranky on the flight so we were treated this way, that was not the case, she not even cried once or made a mess. Same as my previous flight with crew, Crew were so late in responses, my wife actually walked to their place 2 times to get milk for the baby. Also she was not served food at all when they served breakfast. We requested Hindu meal and I was served hindu meal and she was missed and when they served lunch she was told she has not requested prior to the flight and can only be served a regular meal, which she gladly accepted. Kid was not served any food again, so we gave her solid from our meal. When we requested some food for the baby she was given a banana baby food(Kid did not even eat it). Taste of the food was edible(Not great). Overall do not fly emirates with a kid
Pros: The crew and my fruit platter.
Cons: So many screaming babies. So many passsengers wanting a few upgrade. And a sick passenger that had to deplane resulting in delayed take off. The crew were saints- composed, polite, and embodied team spirit. So many screaming babies.
Pros: Food, entertainment choices
Cons: Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine).
Cons: Too cramped in economy. Food good, staff helpful.
Pros: No wonder Emirates is one of the best airlines in the world!
Cons: The layover from Karachi to Dubai is less than 2 hours. The flight from Karachi is always late n it makes me nervous that I might miss my flight for LA. It has happened to me before. You should maintain your punctuality in Karachi as well. Even the boarding process is extremely flawed, it is very frustrating. Plz maintain your reputation everywhere in the word!
Pros: Food is terrible. Not what it used to be. Don't keep the bathrooms clean as they used to. Service just isn't as great as it used to be sadly. Entertainment is great tho!
Cons: Wheel chair travellers not comfortable as they didnt find help and also have to wait for long time to get their turn
Pros: Not many passengers got to spread out
Pros: The entertainment is excellent- so many choices. I also really appreciated having a plug and a port in the house seat, I could keep my devices charged and feel free to use them as much as I liked. The attendants were friendly and helpful the entire flight.
Cons: The food was not amazing, for a near 17 hour flight, I think 1 more snack would have been welcome. Also a personal bottle of water would have been great. I had to ask for water several times and I noticed lots of other passengers doing the same.
Pros: Flight was comfortable
Cons: Not enough Veg food even though requested well in advance.
Pros: I was fully satisfied
Cons: Onboard upgrades for one way was too expensive
Pros: Everyone was super friendly. I enjoyed that the plane was empty that we could all change our seats to be more comfortable.
Cons: The walking to board my connecting flight was overwhelming, a lot of walking. Also, I understand the food isn't from a 5 star restaurant but the lamb I ate was over cooked and felt very rubbery. As the crew members went around aking if you want Tea or Coffee, I said I wanted coffee. The coffee was cold so I couldn't even drink it, i know I can ask for another one but I felt so disappointed that I'd rather have nothing. My monitor had lots of weird lines on them as the colors were so off on some areas and good on other areas.
Pros: Inflight service was good.
Cons: Boarding was really poor. It need to be systematic. Lot of confusion and announcement was hard to hear.
Cons: the baby crying next to us crying thrugh much of the flight. We're still exhausted from not being able to sleep well during the flight.
Pros: Comfortable and well cared for during the flight
Cons: Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help.
Pros: Wide selection of movies, TV shows and other entertainment. Food was decent. Crew was attentive enough.
Cons: They did not have special meals that I ordered but the crew tried their best to make it up. But they had the same collection of movies both ways. My return flight was a month later. Entertainment set of was pretty good on their Boeing 777-300Er flight, but average on the A380-800. The 16 hour flight will not be pleasant for most. Why the toilets are so compact? I would pay extra for bit more room. This is a problem with all airlines. They allowed me to take a laptop and a hand baggage in LAX but forced me to check in the hand bag in Dubai. They pick random passengers for this. Irritating.
Cons: 1. I had put in a request for vegetarian meals, but my request was ignored. At meal time, I was given a choice between chicken and lamb. I again asked for vegetarian, and was told they didn't have any. The white guy in the next row asked for the same, and it magically appeared. The attendant noticed my shocked stare and then gave me a veggie meal too. 2. On a 16 hour flight, our tv screens didn't work. None of the attendants even came by to check, even after repeatedl requests. 3. My 6 and 9 year old kids would like to know why they didn't get any of the courtesy toys/coloring books that were given to other similar age kids. I don't want to tell them it was due to their skin color. 4. Even a request for water turned into a tug of war after we had waited for almost 20 minutes. I finally poured it out myself.
Cons: The screen blacked out mid flight (on a 16 hr long flight!) and there was nothing anyone really tried to do to fix it except 'reset' which did nothing. Unfortunate this happened when the flight was so long.
Pros: They canceled our flight because they were over booked ,we had to stay overnight , overall very unhappy with the airline , they forced us to purchase new tickets , will take legal action against the airline
Pros: The best economy seating out there. Emirates still makes you feel like a person even though you are in economy. Unlike other airlines Emirates flight crew treats you very well, they are polite, the food is good and the seating is very comfortable. It makes a 16 hour flight pleasureable. Thank you Emirates!!!
Cons: after the origin flight was already 12 hours late, had to wait another 8+ hours at Dubai airport for this connecting flight.
Pros: The entertainment system had plenty of variety and choices.
Cons: Very poor service, terrible food. Flight attendant spilled juice on me.
Pros: The entertainment and staff were unsurpassed. The food was better than industry standards.
Cons: The seat was terribly uncomfortable. The seat bottom has a ridge that digs into your rear. This was on both 380 flights and I tried three seats in total. After a couple of hours is when the pain starts. If the seat back was moved forward, you would not sit on this edge. Please fix. Not sure I could fly on a 380 again for this duration.
Cons: Baggage took over 40 minutes to come out.
Pros: The food and care was great.
Pros: Every opportunity I get when traveling will fly with Emirates. The flight staff have always provided excellent service regardless of of being in economy class. The restrooms are always clean. I also enjoy being advised by the flight crew of any impending turbulence before we encounter. Emirates has always provided me an excellent flying experience despite my fears of long distance traveling.
Pros: The flight was great. The seats were spacious and comfortable.
Pros: Boarding was smooth, they give you a little pacquet that includes tootbruch and toothpaste, eye covers and socks. Food was ok, entertainment system is second to none.
Cons: Some of the crew were a little rude when asking questions or just approaching them for simple things like our entertainment system not working. They weren't able to help us and it took me theee times to get them to pay attention to us.
Cons: Their customer services is not terrible, it's nonexistent.
Pros: Your staff are amazing....very welcoming, attentive and a joy to be around. I was comfortable i.e leg room was right for my long legs.
Cons: You offer limited choices on food with consideration to Diversity of your clientelle. Your meal vouchers offer substandard meals in the few selected restaurants. I had layover period of 10hrs on.my return leg and about 6/7hrs. These are extremely long hours to sleep on those uncomfortable lounge chairs. This was the worst experience in my flying time.
Pros: I got left alone! I watched movies, and slept most the flight!
Cons: Nothing in particular. I just wanted to be out of the plane asap since my "fun" incident in Maldives. Safe to say that emirates has ruined my vision of the maldives for a while.
Pros: Awesome flight...got a business class ticket and I loved each moment during the journey
Cons: Indian food was not that tasty and quality needs to improve
Pros: Again, the crew of Emerites Air are wonderful!
Cons: I ate a vegetarian dinner that id not agree with me, and spent the last half of the trip near the bathroom.
Cons: D seats are exrremely uncomfortable. Leg space is as good as none. My knees were hurting as they were touching the seat infront of me. D crew gave very slow service. I was sick and needed hot water, even after calling for ur for more than 4 times , the crew constantly forgot about it. Food was alright. I dont see myself ever flighting back with Emirates jus for because of the seat discomfort and lack of leg space
Pros: Amazing crew, Great flight.
Cons: Nothing I can think of.
Pros: Absolute epic flight in the midst of the COVID-19 crisis. Thank you all the crews. You’ve done amazing job!
Pros: Had a whole row to myself
Cons: Food wasn’t great
Pros: I really liked the food selection they provided in economy. Also enjoyed how they would time dinner and breakfast depending on our location. Left in the afternoon, had dinner while still in the Korean timezone. Snoozed for 7 or so hours and it was time for breakfast when we reached the pacific time zone. I especially enjoyed their in flight exercises before landing, it really felt great to get some proper circulation after sitting for a few hours.
Cons: While traveling on the long haul flights, I really liked flying on the Airbus; flight from Los Angeles to Seoul was initially on an Airbus, very modern with better screen and power outlets! My flight from Seoul to Los Angeles was on a Boeing which felt a bit older; entertainment screen was smaller and had a strange viewing angle (you have to adjust the tile until you get a clear view). While not really bad, I could've paid more attention to see if they inform which type of planes are being used during booking.
Pros: It didn't crash.
Cons: Food. Temperature. Toilet. Humidity in the cabin. All were the worst.
Cons: They lost my luggage
Pros: The flight was great. Very comfortable chairs. Wonderful lunch. professional service Alex
Pros: lots of legroom. courteous staff. bathroom is clean
Cons: everything is excellent
Pros: The price. Significantly cheaper than our normal ride on EVA through Taipei. Having said that...won't do it again.
Cons: We travel between the US and Asia a couple of times a year and normally fly on EVA, who has wonderful service and great food. We took Asiana this time because the ticket price was significantly less than EVA. Below are the reasons we won't do it again. 1. The food was awful. My wife had the Asian dishes and I had the Western dishes. Both were well below the quality of food we're used to on EVA. 2. Transit in Seoul. On the way to Bangkok from LA we had 50 minutes to transit Seoul to our next flight. The transit security line was quite long and it was obvious that we, along with a few dozen other passengers, weren't going to be able to make the connection. After much complaining from us and our fellow passengers they ran us through another security line. Rushed to the airplane and made it. On returning to LA from Bangkok it was exactly the opposite. The only option was nearly 8 hours connection in Seoul. But we had plenty of time to negotiate the transit security line. These connect times did not occur because of a last-minute ticket purchase. I purchased these tickets in July for a December/January flight to Bangkok and return. 3. Inflight service was not at the level of EVA. Like any other Asian carrier, the flight attendants were light years ahead of ANY US airline crew, but below the standard of EVA. Waking you up to eat a meal (I typically don't eat dinner at 1AM), etc. I was sleeping with my seat reclined and the flight attendant took it upon herself to upright my seat at meal time and woke me up, presumably so the person in the seat behind me was more comfortable with space to eat their meal, but hey...I purchased the seat to sleep just like the other passenger purchased the seat to eat, so I think I had just as much right to "my space and comfort" as the other passenger did. Just little stuff that doesn't happen on EVA. 4. Inflight entertainment is lacking as compared to EVA. Few movie and TV choices, few game choices. 5. We sat in economy. The seats were not very comfortable. Seems the cushions were thin and it became like sitting on plywood after a while. Legroom on the 747 flight wasn't so great, but there was plenty of legroom on the A380. The A380 seating was still kinda hard, but the legroom sure helped. 6. Boarding process. Poorly organized. Nobody pays a bit of attention to "boarding by row number". Consequently it's a bit of chaos during boarding. The old saying, "you get what you pay for" is true. For a flight of that length I won't choose to save the $200 or so per ticket and will ride on EVA. We've proven to ourselves that EVA is just pretty hard to beat.
Pros: Plane was on time and crew was courteous
Cons: Crew didn't come through the cabin enough to offer water and drinks.
Pros: Asiana air is so nice, they give all customers slipper to feel comfortable on flight.
Cons: Food is just so so and they should give snack for long flights.
Pros: Stewardesses were great!
Cons: Turbulence was horrible and couldn’t understand the captain’s English very well.
Pros: The food was excellent.
Cons: The seat back wasn’t comfortable.
Pros: Excellent crew
Cons: Very uncomfortable seats.
Pros: Crew was nice plenty of food
Cons: Every plane delayed. They made me run to my connecting flight. My luggage never made it.
Pros: Some crew members were very kind and helpful.
Cons: This airline puts priority on Korean speaking men non Korean women with a helpless child. First of all, my child was too large for the bassinet so I held him the entire time. Fine, I get it's for safety. But to make matters worse, my child had a fever and cried out of discomfort for the first 3 hours of a 10 hour flight. A male passenger complained and instead of defending a mother and a helpless sick child, the flight crew kept insisting ways to make my baby stop crying. Do you think I wanted to hear my child in that much pain? No, of course not. One male crew member told me to take my child to the back of thr aircraft (away from the complaining man). Ummm... I paid for my seat just like everyone else!! To be treated differently just because my baby is crying is HORRIBLE. To top it off, the seats are the worst I've ever sat in. My back and butt were in so much pain from those horrible seats. Bottom line- I will NEVER fly with this airline again after the mistreatment my baby and I received. This airline puts Korean speaking men above anyone else's needs, including a helpless 14 month old who feels horrible and doesn't know how else to communicate pain. I'll add that we were on a 10 hour flight after a 9 hour layover in Incheon and a 4 hour plane ride that was DELAYED from 1:45AM to 3:45AM. We were extremely tired and had been through so much already. If the crew had been more protective of us and understanding to the fact that he's a BABY I would have let the complaints slide. Last note- this airline delayed us 3 separate times. Yes.. 3 separate occasions. Do I need to say anything more?
Pros: leg room was better than most.
Cons: seat cushions were kinda hard
Pros: More leg room than any airline I have flown in economy. Nice staff.
Pros: I like how I asked for an aisle seat and it was given to me without hesitation.
Cons: No complaints.
Cons: I could not make the flight. Medical problems.
Cons: Could use a little more movies.
Pros: Food, stewardess service, comfort inside the plane, screen entertainment and the ticket price.
Cons: Long lay over waiting at Incheon, South Korea going to the USA
Pros: I am on the plus size and I always have a hard time choosing an airline that would be comfortable for my size. Its was my first time to fly with Asiana and I was so impressed with how generous their seat space is.
Cons: Food is not the great
Pros: The price: my round trip ticket from Tokyo Haneda to JFK was only 850USD The layover is only 2 hours which is bearable and enough time to find the boarding gate and a little shopping.
Cons: Everything else. You can check-in online within 48 hrs before your flight, but there is no QR code produced on their app for paperless check-in. The food was terrible, and the seats were not made for long flights. I really felt the "economy" vibe. They only provide disposable slippers, but everything else you need to check the lavatories if there were toothbrushes or mouthwash packets left. Overall, I will still consider flying this airline for any emergency flight back to the US, but if there will be a compeittive airline, maybe i'd try another. Their business class seem enticing.. maybe comsoder it too.
Pros: I can saw movie. it was so funny.
Cons: Poor front desk service From ANA, poor entertainment system of seat delaied landing.
Cons: 1. The stewards were not friendly, especially she kept on forgetting to give me food since I was unfortunately sitting by the window next to 2 big men in the middle and aisle seats. 2. In LA while getting my luggages from the caroussel, I asked the porters 3 times to help me lift, but they ignored me and just attended to the ones with wheelchairs. Even if I'm not in a wheelchair, I am a seniour, and there are aches already in my body here and there. So that day, my back was aching til the following day. Lesson learned, other airlines are much much better than Asiana when it comes to treatment given to seniours. My first time to try, maybe the last.
Pros: Roomy seats and comfortable. Nice staff. We definitely recommend to our friends to fly with this airline.
Pros: Crew is professional and courteous! I was sleeping when they came by with meal service and they left me a sticky note telling me to contact them for food when I woke up ( nice). Food pretty decent for airline food.
Pros: A bit delayed but still arrived almost on schedule
Cons: Seat needs more cushioning
Pros: Everything was great. Asiana is a Top-2 Airline in Korea no debate
Pros: Very good service
Pros: Food is good. Movies are good
Cons: It's a 2 decker plane and full. 2 of the bathrooms are not working. Flight stewardess on flight not so attentive. Inside of plane is hot.
Cons: The flight was late more 2 hours. The beverage didn't deliver usually and enough.
Pros: Service is good
Cons: There is so much of delaying and layover
Cons: No vegetarian food.
Pros: They kept changing the flight schedule on the spot and kept us waiting at the airport. Some of the flight attendant s of asiana airlines were rude.
Pros: I got delay which make me dont have enough time to check in at LA
Pros: Food is excellent. Friendly and courteous flight attendants.
Pros: Food and service were good
Cons: Delay flights had me running to catch the connecting flights just to find out those flights were also delayed
Pros: the price was so affordable and the service wa great!
Pros: Again, Asiana offers very good and efficient service for the money. Overall I would definitely fly them again and recommend them to anyone who asked.
Cons: My only complaint is that the cabin staff were often not visible for hours at a time. On my flight from LA to Seoul, the crew was constantly in the aisles offering water and juice without being summoned by passengers. There were a few times when I wished that someone would come by with water or juice, but didn't want to press the call button to get them. Lunch options as we neared LAX were both Asian style, and a middle-ground option would have been appreciated. On the outbound flight to Seoul we had breakfast options that included pancakes.
Pros: I actually didn't even feel the plane take off. Everything just worked. Seamless flight everything was great.
Cons: Nothing perfect flight
Pros: Clean bathroom, well maintain during flight unlike some airlines 5 stars for that
Cons: Chicken was grilled marked than steam result tuff rubbery. Hostess refused to exchange it with beef saying thete eas no more on the spot, not even asking others waitresses from different raw, while later on when everyone wad sleeping I went to asked for water and there you go. She ead eating the beef from economic class and a dish from first class. I always thought that customers are valuable because we pay their salaries?! Very desapointed from this hotess from the Philli. Who during the who flight treat me like dirt, maybe she hates Americain? Also most of movies are children oriented only a few for mature minds and they are over a year old. First time on Asiana and last time even been a star alliance member what a disappointment!
Pros: Crew members were helpful and nice.
Cons: 1.Flight Network said that the transaction was in US dollars. Therefore there shouldn't have been a currency exchange fee from my US bank. However, Flight Network charged Canadian dollars, so my US bank charged me a 3% exchange fee and the Canadian bank charged me another $8 fee resulting in a combined $32 extra to the price.of my ticket. Flight Network was not honest about the currency of the transaction. Kayak should require that Flight Network and any other vendors be honest about the currency of the transaction. 2. The extra 5 hours of layover at Incheon Airport was a total drag. It caused me to miss my connecting flight from LAX to Mexico City, so by the time I got into Mexico City there were no more buses running to Queretaro. I had to book a room in Mexico City at an additional expense and pay for taxi fare that I would not have needed if Asiana Airlines hadn't added 5 extra hours of layover to my trip.
Pros: The crew was very attentive! The food was good as well.
Cons: The crew aggressively woke you up during meals time to pull your seat up and pull your tray. A lighter approach would be nice.
Pros: The in flt service was excellent. Ticket counter agents were also excellent. The aircraft, A 380-800 was super!! So much room even in economy!
Pros: Everything was excellent on this flight.
Cons: Maybe the food menu? But it wasn't bad.
Pros: The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good.
Cons: The offer of wine. The wifi options.
Pros: Crew was very nice and responsive.
Cons: The flight was so hot. No personal air controls. Economy was horribly small.
Pros: Food was great and abundant. Frequent service
Cons: Seats are too tight for such a long flight
Pros: Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight..
Cons: No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!
Pros: Lost the luggage
Cons: After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication.
Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.
Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.
Cons: They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly.
Pros: The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!
Cons: My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.
Pros: The crew were helpful and polite
Cons: The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips.
Pros: SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!
Pros: Attendants were very courteous
Cons: Very little leg room Seats were quite uncomfortable
Pros: I had a wonderful experience the whole way through.
Cons: The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken.
Pros: The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!
Pros: Crew was good. Very polite. The plane was old. No place to charge your phone. The in flight screen required the use of a remote which was inconvenient when having to wake up my neighbor to pull it out of the armrest. Food wasn’t great. Skipped the last meal service. It was like flying 20 years ago. Not bad, but not as good as it could be nowadays.
Pros: Good space above seats
Cons: Seats way too tight. But the worst thing was the two passageners in the row we shared. They were laying on each other and it was inappropriate for the entire flight. He was rubbing her breast and I said something. He seemed to stop. Lots of rubbing and huggin and the man had his legs stretched out man spread style
Pros: I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice.
Pros: The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel.
Pros: The staff was excellent and friendly
Cons: I didn't enjoy the food
Pros: I love the fact that there are no communication barrier...everyone that I spoke to knows English!
Cons: No Wi-Fi on board.
Pros: From my previous flight, the crew informed the flight attendants to LA about my condition. This crew checked in with me every few hours to make sure I was comfortable and had enough tissues and tea to make it through the 12 hours.
Pros: The crew on board was kind and polite when they had to deliver bad news
Cons: 2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward.
Pros: Food was great.
Cons: No USB. Entertainment was so-so.
Pros: A swiss machine...
Cons: the smell someone left in the bathroom before me.
Cons: I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in.
Pros: Actually being able to breathe on this trip, as opposed to the first trip on your horrible planes.
Cons: Being FORCED to spend extra money simply to be able to reserve the last row of two seats, in the faint hope of being able to achieve some level of comfort which was unattainable on the first flight. Having only two seats in our row and the one in front of us made the flight tolerable, but also enhanced the ludicrous ineptitude of the previous flight, wherein we were treated like so much livestock in a train car, heading for slaughter. I will never, NEVER, fly Swiss Air again.
Cons: Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement.
Pros: Like to have the gluten free option for food. I know i chose it when i got the ticket but i did not get it.
Cons: A gap between flights for 20 hours
Pros: Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing.
Pros: Nice flight attendants. Clean planes.
Cons: Seat pitch too small-no room. Food was not good. Outdated entertainment movies
Pros: Same as above, we were really pleased with the service and the food, and the crew was great!
Cons: Seats a little close together but not terrible.
Pros: Friendly crew members who kept serving food and drinks before asking. Meals, snack, drinks, hot towel, and cookies! The plane was also very clean and apacious enough.
Pros: My wife got travel sickness and the crew was very very nice to help her out by offering her a place to lie down and other offerings
Pros: Plane was nice, lots of movies to watch, free wine
Cons: Seats to close together, crew a little snooty
Cons: The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant.
Pros: Decent food (great chocolate), polite attendants and updated aircraft
Cons: Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat.
Pros: Can't think of anything we didn't like. All the attendants were very nice, always smiling and helpful. It was great, will fly with Swiss again for sure.
Cons: Can't think of anything.
Pros: I was offered several snacks throughout the flight, which helped to pass the time and gave me the opportunity to drink water, which helps a lot.
Cons: Seats were very tight in the cabin. I don't know of an airline that does not jam seats into coach, so this is expected.
Pros: most things were good
Cons: the passport check process in Zurich was awful!
Pros: Good people.
Cons: Bad food.
Cons: Didn't have good selection of drink. Very tight seats never came by to pick up or ask if needed anything. Only saw them went serving dinner. I will never fly swiss air again.
Pros: Entertainment, movies music were good selections. We enjoyed them. Although the headphones jack socket for my wife;s seat didn't work properly. They should maintain their equipment better.
Cons: In Zurich if you travel to US or Canada, they have just before the gates some security check that ONLY verifies the passport. It seemed weird to me. Why are they not excluding transferring passengers from this nightmare. Because it is a nightmare. Long and disorganized lines where travelers, that have diverse leaving times, are trying to enter 4 check points that work slow and nobody manages all that mess. On the plane, absolute unnecessarily (they had extra unoccupied seats) they took one of our carry-on-s with the check in luggage. The seats are extremely tight and offer a very small place for the economy class. Nothing special about the food.
Pros: All the meal and snacks were excellent! The crew was friendly.
Cons: It was too warm during flight, not enough air flow. The lights are too bright and spread light to passengers during "sleep" time. The remote controls for the TV's need to be cleaned. Passengers need to be reminded to not open windows during "sleep" times
Pros: Great food and drink service.
Cons: Entertainment system is outdated relative to other airlines. A bit disappointing.
Pros: I liked the fact that I got to Los Angeles safely
Cons: The bathrooms were tiny, seemed to be in a bad shape and one of them was straight disgusting. The cabin was crowded and there was not much room to stretch. There seemed to be something wrong with the main dish (special order) and I started to feel ill soon after eating from it. It took a few days to get better. The headset didn't work for most of the trip, even after several attempts by the flight attendant to re-set it.
Pros: The cleanliness, the upbeat and sweet crew, the pilot did a great job taking of and landing, and controlling the turbulence. Communication was great.
Cons: More leg space
Cons: Seat comfort and snack choice.
Pros: La tripulación muy amable!!
Pros: Everything was great!
Pros: Great service
Cons: Friendly crew
Pros: Extra room and fast boarding
Cons: This plane was not appropriate for social distancing, I would not have booked this flight if I knew we wouldn’t be able to keep a distance from other people.
Pros: Everything goog
Pros: Crew were great, loved having spare seats....Just a very welcoming flight.
Cons: My screen on the Nashville to LA wouldn't let me watch the movie I wanted too but everything else was great. Glad they were there to get me home to Australia when other airlines weren't!
Cons: More cushion in exit row seats.
Pros: Crew were friendlier than many other airlines
Pros: Never went on the flight.
Cons: Awful customer service
Cons: Come on, business class is better in the train than in a plane? My foot was a box of 20 small chips, sausage and a very small candy
Pros: Delta is doing such a good job keeping people spread out, keeping masks on, and giving wipes and hand sanitizer out. They gave snacks in individual baggies with hand sanitizer. I felt so much safer than I did on a similar flight operated by American Airlines where essentially no precautions were taken.
Cons: The social distancing, the cdc is recommending 6 ft but there are passengers directly behind and in grinning us and only one passenger seat empty between 2 people. With covid on the rise, how are you actually doing your party to take care of your customers.
Cons: The Seattle gate agents never said which flight they were calling and since neighboring gates were boarding at the same time it was very confusing and rather chaotic.
Cons: A lot of turbulence
Pros: I asked at the gate to change my seat in row 30 because I was not next to my husband. The crew arranged this! Loved the leg room! Service was perfect.
Cons: Flying first class!
Pros: Al the amenities were provided.
Cons: In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles.
Cons: Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best.
Pros: Seating was fine
Cons: Did not have a wheelchair waiting for my wife when we arrived in LAX
Pros: Crew were ok. Not that comfortable.
Cons: seat need to be more comfortable
Pros: Plane was on-time, that was the only thing nice to say about this flight.
Cons: First, I was charged $100 because my bag was 3 kilos over weight. Second the seats in Comfort Plus were old. The recline was weak and there were no foot rests. For a cheaper flight on American, the seats have those amenities making it easier to sleep. Plus the food was inedible.
Pros: None of it
Cons: Everything. Can it please leave on time for once
Pros: The crew and comfort was ok
Cons: The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice.
Pros: Friendly, efficient crew
Cons: Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound.
Pros: Boarding was quick and prices were fair
Cons: I sat next to a creepy intoxicated man during my flight and I was not helped out. When I first sat down he was speaking to me and trying to hit on me but I showed that I wasn’t interested. I didn’t even have to sit down to smell the alcohol on him. During the flight he tried to place his head on my shoulder and tried to get close to me. I was too worried to call for an attendant because he was intoxicated but when the attendants would come and offer us food I tried to make it clearly visible that I was anxious and uncomfortable and NOTHING. To make it worse they continued to serve him alcohol!!
Pros: Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent
Cons: Flight delayed, almost missed international connections
Pros: The gluten-free dinner was amazing. There was even gluten-free bread! Also, I always appreciate the free Wifi for messaging!! Also, despite there being a lot of turbulence, everyone did well. I prayed for safety and for the pilots and crew; the turbulence stopped after that and our arrival wasn't all that delayed.
Cons: The gluten-free breakfast was extremely disappointing. Yogurt, a tiny cup of fruit, and veggie sticks??? What about a gluten-free English muffin with egg instead? The boarding was a little confusing. I was one of the last to board in my group because I couldn't see from where I was sitting - I thought priority was still boarding, but group 2 was already up. Also, please be more kind to baggage.
Pros: Good price, good boarding and arriving, friendly and quick crew, LOTS of fluids. Restrooms cleaned frequently!! Great legroom.
Cons: Seat bottom cushion was to hard. Food should have an Asian option, the touch panel display of entertainment system worked very slow and poorly, was hard to navigate.
Cons: Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US
Pros: Seating was ok but had better for a premium coach.
Cons: The tv screen. Touch pad was not working properly on both legs.
Cons: Delayed due to problem with the door
Cons: I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal
Pros: food was pretty good.
Cons: a bit squashy in the seat. Inability to go online and select my seat without having to ring Delta and they do it.
Pros: Cabin crew and captain were great.
Cons: Don't like how you don't get your seat assignment until you get to the gate. I was given the window seat in the very last row for a 6 hour flight, quite uncomfortable. I could've booked another airline for a similar price and picked the seat i wanted at booking. They ran out of food choices by the time they got to the last row, so we were given whatever was left. Delayed because one of the bathroom doors wasn't working, 30 min later still wasn't fixed and ultimately they decided to go without it.
Cons: They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia..............
Cons: I did not board this flight as the previous one from Tokyo was late by an hour. Delta did not do ANYTHING to help us pass immigration and customs the fastest possible way. They sent us with the luggage to another terminal and had no signs or attendants to tell us where we recheck the bags. In the end we were late for the flight but Delta did not care!!! They tried putting me on a flight to SLC with a connection! Overall, I am VERY unhappy with them! Zero stars is what they deserve.
Pros: Some of the ground staff was trying to be helpful.
Cons: That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!
Pros: We got to board first
Cons: The seats were uncomfortable, the food was uneddible and we had to wait a very long time for our baggage
Pros: Reassuring that the airport desk staff were keeping an eye on my connection from LAX to Columbus. Turned out it was too tight of a squeeze and I missed the connecting airplane's door closing by a few minutes, despite having RUN through LAX to get there.
Cons: I am disappointed by the lack of communication among Delta staff when we arrived at LAX. Our turn-around was late coming into SMF, thus late leaving. It would have been very helpful if the gate staff at LAX had advised me to not bother to try to make my connection, or called the next gate to tell them we were running over there. RUNNING. Or at least done something to act like they cared. I am disappointed by the lack of initiative. I understand flights cannot wait, and I would have greatly appreciated being saved the trouble of running to a different terminal and instead taking that time to change my travel plans. They may see travelers struggling like this daily, but to each traveler, a hiccup in travel plans trip is stressful and urgent. I ask Delta staff to please consider that when they come to work. Thank you.
Cons: Short flight didn't provide food or beverage service. Cabin crew announcements were rapid & muffled, difficult or impossible to hear or understand. Would not have felt confident if there'd been an emergency.
Pros: Pretty much nothing related to the entertainment system... It is nice that you can play movies for free over WiFi on your phone or tablet (since the in-seat system simply didn't work...), but, bizarrely, the WiFi movie selection was different from (and substantially smaller than) the seat movie selection. What's that about? And the WiFi movie scheme is way more painful than it needs to be, requiring you "check out" movies using your web browser, then switch to a separate app to actually watch the movies. Clearly the product of a company mindset whose ONLY concern is "can we check some box", with absolutely no interest in "how can we delight our customers?"
Cons: So we get the same entertainment system all these flights use: some ghastly totally non-optimized Linux setup that was rebooted three times during the flight, took 20 minutes for each reboot, and never worked correctly after any of the reboots. (The only movie my system would ever play was the very first one, and none of the on-screen controls worked. The seat next door could choose multiple movies, but each movie froze after 40 minutes). The amazing thing is: why don't they just install a damn iPad mini or Android equivalent in the back of each seat? Would be lighter than what they have today and would work FAR better. You'd need some co-ordinating/provisioning software to provide for OTA announcements and movie updates, but basically it's not that hard... At the very least, hire a Linux-head to optimize your startup scripts! It's just sad to see this 20 minute startup process (all dumped on the screen) with its constant repetition of time-wasting startup steps that just generate errors on this plane's particular hardware setup...
Pros: We had comfort class and it's very nice
Cons: Both Crews at airport and on flight aren't very friendly, I guess this is the nature of all American flight after seeing how customer being treated from the United incident
Cons: Everything that could have gone wrong with my flights, went wrong. On my way from LA to Raleigh (through Atlanta), I was affected by the weather conditions at Atlanta. I understand that the weather is beyond Delta's scope of control, but customer service is not. I had to wait in line at LAX for 8 hours to even get information on what had happened, and what solutions were available. The customer service call center was collapsed, and at the airport counters at one point there was ONLY ONE DELTA REPRESENTATIVE serving a line of more than 100 upset customers. This IS Delta's fault, and it is unacceptable. This definitely was under Delta's control, but in order to save a few dollars in overtime for emergency staff Delta was willing to let its customers make terribly long lines, miss their flights, their connections and consequently their commitments. It is disappointing to observe how Delta believes that a few dollars saved on extra staff and emergency measures can offset the irreparable long term damage to its business due to upset customers. My way back from Raleigh to Los Angeles was also a disaster. Without any type of explanation and nothing more than an email announcing the change, the nonstop flight I bought was replaced by a 1-stop flight with connection in Atlanta. This was NOT THE PRODUCT I PURCHASED. There is a reason I paid a premium for a nonstop flight, and Delta did not hesitate in providing me with a less valuable product without any explanation or refund. Delta prioritizes its operational metrics - an obsession to fill and overbook its capacity - over its customers' experience, one again under the foolish belief that short term savings in any way offset the long term damage of disappointed and alienated customers. I will NEVER FLY DELTA AGAIN. I will do whatever I can to transmit my experience to everyone I know. At a time where major airline carriers are in the spotlight due to abusive practices (i.e. the United passenger case), I still find hope in knowing that alternatives such as Southwest still put their customers first, over the ethereal benefits that a few-dollar savings in operational expenses can provide.
Cons: Sat in Delta Comfort and a loyal Delta flier, except had the bad fortune of taking off at 830 ATL time and apparently Delta doesn't find it important or a good idea to sell food after that time. The logic behind this is beyond me. I'm willing to pay $9 for a few cheese slice and crackers or a sandwich yet they don't offer anything, not even to first class which would really irritate me had I paid 1000 bucks. Ontop of that the crew which is normally excellent, was feisty and rude and wanted nothing to do with their job
Pros: Timely, clean, friendly crew. Love this airline.
Pros: Great crew, they were very nice. Food was good enough, could use more variety but i never had good food on any flight.
Pros: Good flight, thank you
Cons: Service and attitude
Pros: It was good
Pros: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.
Cons: Great plus is a direct flight and price
Pros: Seat was not too comfortable....
Cons: Better boarding experience with consistency in allowance for appropriate carry on luggage.
Pros: They let me buy a beer at off hours from regular food and drink service. Movie choices were good.
Cons: Really noisy, rattling sounds through most of the trip. Not very generous with drinks, of all types. Old and unfriendly entertainment system. They need newer jets.
Pros: check in was fast There is free food free luggage one piece a head Blankets pillows slippers
Cons: Food is getting worse than before, though it's not yet horrible Touch screens work very very slowly Only half of the chargers built into the chairs work. No leg room whatsoever
Pros: Crew was exceptional! Flight was comfortable. They provided slippers, a blanket and pillow for everyone. 2 meals and a snack for our 12 hour flight. Entertainment was varied and good. Overall great flight!
Cons: They denied me boarding because I did not have a printed ticket!!! THIS WAS NOT DISCLOSED WHEN I BOOKED IT NOR IN THE CHECK IN EMAIL.
Pros: Care, comfort, good food.
Pros: Food service
Pros: The service in the flight.
Cons: I had problem with entertainment system because I could see any images on the screen and they couldn't fix it. For 12 hours flight it was not fun.
Pros: Plenty of food/snacks available. Many movies to watch.
Cons: only one side of my headphones worked
Pros: Comfortable, friendly staff
Cons: My monitor for in flight entertainment was broken. My flight was 13 hours and attendants were unable but to solve the issue.
Pros: Very good service on board
Cons: Too long trip in short space
Pros: I had a feeling the service and the plane were for VIP persons.
Cons: Nothing to complain of.
Pros: Meal and service
Cons: Trip still long more than 11 hours
Cons: Unable to selesct seating.
Pros: Nice crew.
Cons: There was only one food option. Sound on my tv station was broken.
Pros: Professional service
Pros: Flight attendants are good.
Cons: I was asked by KLM to ask Aeroflot if my baggages were on the plane to LA at Moscow, because I had 10 hours. However, Aeroflot security didn't listen to me and kept saying I'm okay( I guess she wanted to say I was a right gate) and didn't let me talk to groundhostes, and kept screeming to others to show her their boading pass. I could get to talk groundhostes right when I get in the flight, not sure my baggage were with me. My suitcase was damagged at both flights on the way and back. And had to wait for two hours to receive the form, and to claim it, you have to submit so many documents and takes tim e. I am waiting for it.
Pros: This was a cheap flight from LAX to ZRH with a layover in Moscow and that's about as good as it gets.
Cons: The check in personnel was not that helpful and were very slow to check in everyone to their corresponding flights, and since kiosks were not available for aeroflot the experience was unavoidable. The plane economy class is really as uncomfortable as it gets for a transatlantic flight. There were no beer options for the flight (nor vodka which is weird), and flight attendants weren't that happy to talk to you in English. 5 hours wait at Moscow are the worst, if you're thinking on saving some dollars on a transatlantic flight this is not worth it.
Pros: My initial flight from LAX to Moscow 10 days before the video entertainment system wasn't working for anyone, so we had to endure a 12 hour flight without movies or music. But this flight the system was working so I was happy for that. Food was fair.
Cons: Again the on boarding process was a mess. Gate number changed and everyone was once again cramming them selves into the line from all directions. Essentially there was no line. We also were at a gate where another flight ahead of us was still boarding (to London) so I think that made people more anxious and frustrated. When we finally passed through the gate and boarded a transport bus, the bus only took us a few feet away to the next gate, and they had us climb up a set of stairs up to the entry way from where our original gate number was located. Why even bother changing the gate then!
Pros: Cabin staff (Russian) tried very hard, had limited English, drinks available through our flight. In flight entertainment there were a lot of choices (13 1/2 hr flight). For LA to Spain it was the best price.
Cons: Announcements from flight deck in English very hard to impossible to understand. Most passengers are Russian. There are some differences in culture and etiquette that exist and you can either deal with them or you can't. Their norm is to be willing to stand in long lines. Personal space may be less than what we are accustomed to in US. The airline staff usually have some English but are not interested in having a discussion with you, just a couple of words. Food: passable, no more. Lady sitting next to me opened up a paper then plastic wrap, placed 2 smoked fish on a stack of napkins then proceeded to dismantle it with her fingers and eat it. It was smelly and disgusting. I commented to a flight attending that I found this impolite to inflict on other passengers - nothing was done - she didn't say a word to the passenger. I don't want to rule others but when I pay money, I don't feel that I should have no say. I might do it again but the cost difference would really have to make it worthwhile.
Pros: Very uncomfortable flight. Customer service was poor and seats are horribly small and cramped.
Cons: Crew barely spoke English. Instructions were primarily given in Russian only.
Pros: The leg room! And the meals were delicious
Cons: Boarding was slow and unorganized. At times VERY warm
Pros: Movies Not as tight as other airlines
Cons: Need more games like trivia Food was very bad crew did not come to pick up trash
Pros: Good entertainment and flight crew
Cons: I have flown all over the world with guitar as my carry-on. This time the check-in crew forced me to check it AND charged me for it. I had 1 checked bag (which is free) and the 2nd bag (which is $50). But because they FORCED me to check in my guitar, the total became $200. It is absolutely ridiculous. I want to take it up with corporate and get my money back.
Cons: Three delayed flights and all we were given were food coupons. We missed a whole day due to flight delays. With our connecting flight from Moscow to Madrid, they were so late that they started moving with not everyone in heir seat. Seemed unsafe but I can tell they were in a rush since they were so far behind schedule.
Pros: The flight was very enjoyable. The staff worked very hard and deserves recognition. I enjoyed the food and the movie selection. The women are amazingly beautiful! Jim Dalool
Cons: Coach seating is tight. Perhaps another pass to collect trash would be helpful to get rid of clutter.
Pros: The movie options were good
Cons: I had to sit separately from my husband on a 12-hour flight and on the previous flight from St.P to Moscow. I never had this kind of problem with any other company but Aeroflot! We never paid for seats either but we never had to. We just wanted to sit together and we bought our tickets almost a year in advance. Also food was disgusting. The worst food I had on the plane.
Pros: price. service.
Pros: the food was good on this flight. the flight attendants were very nice.
Cons: The seats are made for children. I am only 5'0" and my knees hit the seat in front of me.
Pros: The crew was nice and friendly. They took extra care in term of trying to accommodate my wheelchair situation.
Cons: I wish the staff that escorted me and my fiancé was a little more fluent in English. It was hard to understand their instructions when they didn't speak much English.
Pros: The flight and crew were great. The movie selection on the 12 hour flight was perfect with a lot of selection.
Pros: The entertainment selection was good. The food was really good too. Staff were helpful.
Cons: The seats and seat belts looked worn out but I guess that's a normal thing given that so many people use them. I just think it doesn't help the airline image much.
Pros: Safe flight and very nice employees.
Cons: Tv didn't work, the restroom was disgusting, only offered drinks one time then disappeared.
Pros: Crew Food
Cons: Service of land personnel in Barcelona The plane was leaving at 11:25 and the personnel didn't start doing the check in until 9:20. And then when calling to board the call once and then did the last call for boarding immediately after. Making all people to run to board the plane and laugh about the people worrying about not been able to make it!
Pros: Friendly staff. Organized. Spoke English. Helpful. Performed security checks when needed.
Cons: The magazine holder on the back of the seat was old and fell backwards hitting my knee the entire flight. If they can improve those chair back pockets to stay up or snap up so then don't hang back and take up leg space that would be nice.
Pros: On time!! Friendly crew!! Great price!!
Cons: Cabin service was a bit infrequent wifi was incredibly expensive and slow Food was worse than standard international flight :-/
Pros: Amazing flight attendants and service
Pros: The food was good. The crew was very good. I slept comfortably thanks to the sleep mask and blanket.
Cons: My screen was out of commission for the first half of the flight.
Pros: The seats were comfortable and had generous leg room.
Cons: There was no overhead supplemental air. The plane was hot. The food was terrible. Salad- some wilted lettuce, a tomato, small slice meat and only mayonnaise for dressing. The small bread was inedible. The stench coming for the toilet was very bad and the flight crew frequently sprayed it with something(that did not work) I was 4 rows away and had trouble with the stench. I will not fly with Aeroflot again.
Pros: flight was perfectly on time, everything smooth, easy and safe travel, thank you
Pros: The crew was super nice, and the entertainment was great!
Cons: The food wasn't very good, it was SO MUCH better on the flight to Moscow. How strange, it's 2nd time it happened: one way it is good, the other way - not.
Airlines flying from Tokyo to Los Angeles have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tokyo to Los Angeles
Masks required on board, masks provided on flights from Tokyo to Los Angeles
Social distancing seating
Middle seats unavailable to book on flights from Tokyo to Los Angeles
Testing for antibodies, testing for symptoms for flights from Tokyo to Los Angeles
Waiving of change fees. Search flexible flights from Tokyo to Los Angeles
Los Angeles (LAX)United States