ELP
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— ELP
May 25 — Jun 11
Round-trip
1 adult
Economy
From?
To?
Wed 5/25
Wed 6/1
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Good to know
Low season | August |
|---|---|
High season | December |
Cheapest flight | $118 |
Average price round-trip | $467 |
Good deal round-trip | $71 |
Good deal one-way | $51 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 18% increase in price.
Flight from New Orleans Louis Armstrong to El Paso
(avg. price over the last 2 weeks)
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FAQs for booking flights from Louisiana to El Paso
Top 4 airlines serving Louisiana to El Paso
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 30765 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
They changed plans after I had checked in and had my confirmed seat. They changed my comfort seat to main cabin and even though there were 4 available comfort seats showing, I wasn’t able to pick one. When I asked at the counter if I could switch back to my comfort she said no.. bc someone else may have higher status than me which is ridiculous bc I was originally comfort. On the flight, I asked the flight attendant to switch and he said once they closed the doors he’d let me know, and he never said anything to me again. Plus we were an hour late arriving, because apparently we weren’t cleared to land and we had to circle. Not sure what’s up with Delta lately, but this was a crappy experience.
They changed plans after I had checked in and had my confirmed seat. They changed my comfort seat to main cabin and even though there were 4 available comfort seats showing, I wasn’t able to pick one. When I asked at the counter if I could switch back to my comfort she said no.. bc someone else may have higher status than me which is ridiculous bc I was originally comfort. On the flight, I asked the flight attendant to switch and he said once they closed the doors he’d let me know, and he never said anything to me again. Plus we were an hour late arriving, because apparently we weren’t cleared to land and we had to circle. Not sure what’s up with Delta lately, but this was a crappy experience.
It’s different compared to Southwest flights. Comfortable seating. Nice staff. Drinks and coffee free.
Crew was rude, and continued to bang into me as they passed and ram the cart into my seat.
Sat on ground at Lax for 40 min after landing because some one was at our gate. After a 3 1/2 hour flight it sucks to just sit there and wait for no reason that the pilot could give us. So much for ever getting out of the airport on time.
Everything was great until landed and had to wait 25 minutes to get into our gate! Can’t think of a good excuse for that on such a late, cross-country flight. Plenty of prep time!
Cons: "The pilot take off, navigation in the air, and landing were horrible ."
Pros: "Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines."
Cons: "Drink and snack service, but captain was concerned about "bumps""
Pros: "Ok"
Cons: "So uncomfortable with tiny seats"
Pros: "Good flight, got home early."
Cons: "the food"
Pros: "Assertive"
Cons: "Hand out headphones, my phone doesn’t have compatibility."
Pros: "price great; direct flight;"
Cons: "cramped"
Cons: "Flight delay"
Pros: "On time, comfortable flight. Great crew and service."
Cons: "Nothing. Everything was great."
Pros: "They were awesome"
Cons: "Nothing I was at my best on the best airline and crew"
Pros: "At the airport things were quite, security was fast. Boarding was fast and smooth. I’ve flown with delta a lot and also a lot of others (cheaper ones) and I’m always happy when I get a delta flight things are always calmer and less crowded!"
Cons: "N/a"
Pros: "Crew was great as always. Friendly and professional"
Cons: "We had a delay that complicated our getting home but all ended up OK"
Pros: "Boarding was fast"
Cons: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."
Pros: "Crew was amazing and super helpful."
Cons: "Just the fumes of fuel inside the cabin was nauseating. Never had similar issue with air travel before."
Cons: "Leg room was lacking."
Pros: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Cons: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."
Pros: "Left ontime great breakfast. Good service No complaints"
Cons: "I loved the trip No negative comments."
Pros: "Cabin service was decent"
Cons: "Food was cold. First class service could have been more attentive. While trying to sleep crew talked the entire time."
Pros: "I liked that I was able to check my carry-on to for free"
Cons: "I hated the seat and zone that I was assigned. I was literally the last seat in the back and also the very last person to board and get off the plane. It was terrible. Please select better seats for customers"
Pros: "Great services ce."
Pros: "The Gate Agents were excellent and very helpful with accommodating our family traveling with an infant and a six year old."
Cons: "The flight attendant saw that we were confused about the seat map and did not offer any assistance."
Pros: "Everything. Pilots and crew"
Pros: "Nice crew members always polite and courteous.maybe over polite if anything. Australians don't require subservient service deliverers. The constant "your very welcome" regardless of the service and response to that delivery is off-putting to me. But al in all pretty good in most areas."
Cons: "ON ticketing at New Orleans I wasn't allocated a seat number. At the gate shortly prior to boarding I needed to attend the desk for that allocation. I was also not told which Terminal the plane would go to in LAX and which terminal the connecting flight would be leaving from. They were not sure! Consequently I floundered around at LAX wasting time and bothering people for information that should have been known to me. The security checks are over the top and inconsistent in the US."
Pros: "I enjoyed the upholstery and comfort of the chairs."
Cons: "I prefer to be made aware of delayed flights sooner than an hour before the flight. I would much rather wait in the comfort of home or a hotel over waiting in the airport."
Pros: "I liked getting home"
Cons: "I didn’t like the delays without warning or any benefits at the end."
Pros: "The crew was friendly and accommodating. Although the flight was several hours late the crew and staff were very professional and apologetic. The alerts were accurate and timely. Once we were in flight I was extremely please with the ride. Thanks to the captain and crew my granddaughter and I made it home safely."
Cons: "The plane was delayed several hours."
Cons: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."
Pros: "Love the new in-cabin wi-fi, USB charging station, and menu of in-flight entertainment and resources on the individual flatscreens."
Cons: "If some takes up two seats , then they should buy two seats. Very simple"
Cons: "There was no gluten free snack option."
Cons: "Extremely long queue"
Pros: "Friendly staff.."
Cons: "Nothing"
Pros: "Good service, on time, clean planes"
Cons: "The commuter Jets seats are really small unless you pay for Delta Comfort"
Pros: "Free pretzels and drink"
Cons: "Not enough overhead space for everyone's carry-on bags so I sat with mine down by my feet which left me little foot space. Was a bit uncomfortable"
Cons: "N/an/a"
Pros: "The fact that there were no delays!"
Cons: "Nothing"
Pros: "Great gate agent at JFK on the layover."
Cons: "No assigned seats on second flight til we got to JFK."
Pros: "Left ontime, arrived 30minutes early."
Pros: "Seats in economy had a little more elbow room and space. They offered free movies and free satelite tv as well as better snack options."
Cons: "Not being able to pick seats until the gate. Traveled with 4 friends and all of us sat separate. 4 of us in middle seats."
Cons: "Delay from Seattle to pasco."
Pros: "Meg, our stewardess came out to tell us there would not be any coffee on a 6 AM flight and that we had time to get coffee, if needed. She kept us informed of flight delays, helpful with my bags."
Cons: "There was nothing that could be done, but due to construction at the airport, waited on tarmac for an hour before we could get to a gate, then they had problems with the ramp and that had to be addressed. But pilot was very good about keeping us informed on delays and he was as frustrated as we were."
Cons: "It was a great flight. We got there earlier then arrive time. Thank You"
Pros: "The complimentary entertainment was great, made the flight enjoyable."
Cons: "The con was the need for a connecting flight and the second plane didn't have the same perks."
Pros: "Nothing"
Cons: "I did not like the fact that I have been with Delta for years and their response to me about booking my flight and using the payment method was they are working on it and there is nothing they can do. They would not even offer to hold my flight for 24 hours in case they fixed the issue within that time frame. It was very disappointing."
Pros: "It was actually a flight from new Orleans to Detroit. Seats were assigned at the gate for myself and many others. It seemed like the gate agent didn't care where she assigned guests who were travelling together as several people were not able to sit with their travel companion. Once I was on the plane I however switched with someone to allow them to sit next to their companion and put me closers to mine. Everything else went smoothly."
Great crew!
Cons: "I had my period and desperately needed to use the bathroom. We were told to stay in our seats The entire flight even though there wasn’t much turbulence. The flight attendant yelled at me over the intercom to return to my seat when I tried to get up so I ended up bleeding through my tampon."
Cons: "Wheel got stuck during takeoff. Had to fly standby to get home. Originally told I would not get home that day. It was 8 am"
Cons: "Sat on runway when we landed took forever to get to gate. Late on a non stop w good weather"
Pros: "It was acceptable."
Cons: "Flight was about 30 minutes late for a minor mechanical issue"
Cons: "A bit of food would have been nice on a 5 1/2 hour flight!"
Pros: "Nice aircraft once I got to Texas. From my hometown the plane was kind of old."
Cons: "Well they lost my luggage after my original flight was delayed 2+ hours. Rebooked my flight but never communicated to me whether they would handle my bag transfer or if I needed to go get them myself From the baggage claim to put into the correct flight. So I had no clothes..."
Pros: "On time"
Pros: "Awesome Customer Service"
Cons: "Nothing"
Cons: "Nothing. Awesome Customer Service"
Pros: "Width of the seat is nice"
Cons: "Boarding process is not great and delays while already boarded are terribly frustrating"
Pros: "The screens allowing us and our children to be entertained in the plane."
Cons: "Not had our plane delayed for over an hour."
Pros: "Movies were great!"
Cons: "They didn’t give customs forms until exiting the plane. Caused huge problems for everyone. Sandwich was still frozen inside."
Cons: "Snack options aren’t good."
Cons: "The guy who’s checking me in he’s very kind.he is so nice person."
Pros: "Boarding"
Cons: "Space in seats"
Pros: "The customer service on British Airways is excellent. The meal served on the overnight flight was wonderful."
Cons: "My original flight was rerouted due to a connection delay. They lost our baggage due to rerouting our flight from American airways. We were told that our bags would be delivered the same day and we are still waiting on our bags."
Cons: "I'm 6ft2in not enough leg room"
Cons: "Seats were small"
Pros: "Experience was fine, Flight was late leaving & plane seamed pretty old. The crew however is was very good."
Pros: "Pilot sounded nice"
Cons: "Airline Attendant ride. Not 2 me. I stayed away from her seeing how she talked to other patrons. Yelling “get with the program. I’ll be watching you” for simple mistakes made before door of plane closed. Tried to talk elderly woman out of tea because she was lazy and didn’t bring hot water on her cart. Eventually brought it but why try to talk her out of it. Heavy set dark brown tall Attendant on flight 5874 Mesa Airlines. Lost my luggage. More and more friends, family & 1 flight expert says AA gets more complaints. Will try booking with another airline carrier in future unless absolute emergency to take AA. Worth $40.00 or more extra to get friendly service."
Pros: "Nothing"
Cons: "Our connecting flight to New Orleans was cancelled and we had to rent a car or wait until the next flight out which was 5pm the next day. We opted to rent a car and Had to cancel our return flight home to be refunded. American Airlines cancelled multiple flights and were in total disarray. Still waiting to see if they will honor the refund"
Pros: "Nothing"
Cons: "American Airlines nor British airways honor kayaks booking codes in the event of an emergency"
Pros: "I took my girlfriend on her first airplane ride! The flight was bumpless from wheels to wheels. The Pilots did a fantastic job! Thank you so much for a remarkable first plane trip! THEN!!!! The have Buffalo Trace Bourbon! I mean.... what else do you need ?!"
Pros: "Liked the flight. Very nice crew."
Pros: "Left on time and got us to Dallas safely"
Cons: "Due to weather (not your fault) arrival to Dallas was delayed and we nearly missed connection"
Pros: "Helpful crew - courteous in their attitude towards customers and helped tight connections get out of quickly from the rear of the plane. Smile was on for each interaction."
Cons: "Flight was delayed by 50+ mins. The exit row announcement was made twice asking customers to acknowledge verbally which was probably a communication faux pas."
Pros: "On-bard snacks and service"
Pros: "I arrived in Sydney the day I was supposed to. Everything else was a let down and was not what I paid for."
Cons: "American Airlines cancelled a flight because of ‘weather’ from Msy to dfw, all other flights from Msy to Dallas operated on time but were sold out. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline. We were booked on virgin America and then United for the international flight. United charged us each for 2 bags totalling $150 each, despite we booked a ticket with qantas which allows 2 bags each. Virgin America honoured our 2 bags, but united refused to. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out. I could not eat some of the food because of the poor quality, and this is something I’ve never done before on an international flight. Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. This whole ordeal has cost me money, worktime, and created a lot of stress to where I have had to cancel meeting on my arrival in Sydney."
Pros: "I had a great experience on my flight and the staff could NOT have done a better job. I want to thank everyone from the boarding gate to the deboarding gate, for such a nice experience. But listen up Americans, the entertainment would’ve been better, if one: the internet was free like it was in MEXICO! And two: the sound worked for the movies. (That might’ve been my fault... or my phone’s fault). But, the free texting was something only available in a country to which Donald Trump (the most patriotic American in his whole wide mind) thinks is so inferior! What’s up America? Can’t afford to give us free WiFi in our planes? I hear ya... What’re you gonna do Trump, build a wall around the United State’s overpriced internet service?!? Just kidding folks! I had a great flight!"
Cons: "I didn’t like nothing! Haha... see that just sounds cool and negative to say... but if you want to get technical and check my syntax and grammar and stuff, that means I DID like EVERYTHING! And I did! Thanks American I appreciate you!"
Pros: "Good service . Timothy was excellent . Hostess ."
Cons: "I had to stand on stairs while crew served drinks! Windy on stairs. Unacceptable! I felt like a second class customer!"
Pros: "Excellent flight. No complaints!"
Pros: "Quiet plane."
Cons: "No local temperature control, back of plane too cold, middle too hot. No air vents at seats. 3 hours with no drink service, went to back asked for a diet coke, was told no. Flight attendant who was in the back would not give me one, said they were doing water service now and I should wait."
Cons: "Flight was delayed 2 hours, then moved to the next morning at 6am. Before we got to the hotel, the flight was pushed back to 8am. All for mechanical reasons. We've flown this route before, and have had an abnormally high number of mechanical issues. They seem to use older planes for these shorter flights, and it really shows. Technology could really help ease these situations. American's app does not allow you to look at rebooking options, so we had to stand in line for a solid 30 minutes to speak to an agent. Since it was the last flight of the night, there were only 3 agents there to help an entire plane's worth of people. Calling American didn't help. They couldn't help with hotel/food vouchers. These types of vouchers seem like something else that could be distributed through the app or electronically, eliminating the need to stand in line and grow increasingly frustrated. To add to the fun, the vouchers were not event enough to get a hot dog and drink for dinner, then a coffee and pastry for breakfast. Once we got the vouchers, trying to get to the hotel was a disaster. They had 1 van, so they could get about 10 people every 30 minutes. We just took and Uber, and were eating in the restaurant by the time others were still arriving from the shuttle. There was no one from American there to help coordinate with the hotel or shuttle. We were like blind sheep wandering around looking for the van. Finally, arrive for the flight the next day, and they start boarding about 10 minutes before the 8am takeoff time. So, of course, we were late getting off the ground. Then, when we arrived in Dallas, our gate was occupied by another plane, so we got to sit on an old plane for an extra 30 minutes until another gate opened up for us. Really, other than crashing, not much else could have gone wrong. Made American look completely incompetent...which is happening more the more we use them. Next time, I'll pay a higher fare to fly with Southwest."
Pros: "Very smooth fast check in"
Cons: "The food"
Pros: "Boarding process was smooth and fast"
Cons: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."
Pros: "Didn't have to turn around & come back like other flight. Still got to my destination in time."
Cons: "hour delay because too hot to land in El Paso, only then did they need to fuel the plane, then realized plane was overweight, made me wonder if making it up or really hadn't thought it out."
Pros: "Timely and prepared flight."
Pros: "Crew was very friendly, flight arrived ahead of schedule, planeside check-in for baggage was expedient"
Cons: "The plane departed at least 15 minutes late but the departure time was never updated to indicate the flight was delayed...even when it was ten minutes past the beginning of boarding and the plane had not even arrived yet. Felt like an exercise to improve flight scorecard performance. The flight landed at least fifteen minutes early...but we didn't have a gate..and ended up departing the planeapproximately on time...but planeside checked baggage took almost thirty additional minutes to finally return to the plane full of waiting customers. Felt way too long....and the ground crew didn't seem to appreciate that most people had a connection..."
Pros: "No hassle. Drinks provided. No complaints."
Pros: "Plane clean"
Cons: "Seat assignment process totally sucks. Wasn't possible to sit with partner even though we checked in day before. Line management at gat abysmal"
Pros: "Permiten facturar el equipaje de mano ya que el vuelo suele ir bastante lleno."
Cons: "No hay tolerancia con los kilos facturados. El equipaje pesaba 51 libras y me hicieron quitar peso para después aceptar que facture ena puerta de embarque."
Cons: "No place to put my purse!"
Pros: "The flight was on time and comfortable"
Cons: "That I paid for luggage when most people waited until they were told while boarding so they checked the baggage for free even though it was obviously too large. Maybe it should be checked closer when checking in before going through security."
Pros: "Comfy"
Cons: "Sat on tarmac for 1hr and 20 minutes since tower mix up and plane was bigger so confusion on seating. I feel stressed cause I will be missing a full day of work because of this delay and pretty pissed off. Would like some sort of compensation"
Pros: "the crew was nice and helpful, the seat had a lot of room"
Cons: "The plane seemed old and didn't have the features I expect in first class"
Pros: "Everything was on time. American sometimes has free movies you can watch"
Cons: "Nothing. Everything was good"
Cons: "I got stuck in DC overnight and I was not provided with a hotel or meal voucher:"
Pros: "Very organized"
Cons: "No issues, I found value for the amount I paid for my flight"
Cons: "Food choices ran out of stock soon."
Cons: "Older airplane with ragged seats; food wasn't very good"
Cons: "Bigger seats"
Cons: "All went smoothly for this short trip. I booked several weeks ahead but still couldn’t get nonstop from STS to SAN."
Pros: "The stewardess was very attentive"
Cons: "We waited about 20 min to take off and ended up coming in 30 min. late"
Cons: "Delta Global Services is the contract company for UA and Delta in MISSOULA. After a great flight to MSO from Denver, we have been sitting in the plane while DGS tried to figure out how to get us off the plane. No management is here to make decisions. Horrible company that is managing United’s flight"
Cons: "I upgraded to first class in order to have a couple adult beverages but the flight attendant decided to hide and eat her meal before serving the passengers. We were more then Hal way before she made her rounds with drinks. Not a pleasant experience at all."
Pros: "The flight arrived"
Cons: "The crew has the worst attitude & we are late."
Pros: "On time, good food service, free wine, and nice stewardesses"
Cons: "Still hate sleeping in seats. Maybe, one day I can do first class!"
Pros: "getting bumped up to economy plus and being in an exit row."
Pros: "Excellent customer service, flight attendants were responsive and attentive."
Pros: "We were actually a few minutes early. No complaints."
Cons: "Impossible to get comfortable on a 10+ hour flight when even in comfort plus ($190 extra) there is no room to put a backpack under the seat in front of you. It’s almost torture to be stuck in your seat for so long."
Cons: "After being so delayed on our first flight from San Francisco, I was nervous about getting to our connecting flight in Houston. We were assured by the flight attendant that when a flight is delayed and has connections, they communicate that to the gates and we would be fine. It was the OPPOSITE of fine. We landed with 10 minutes until the flight to Costa Rica left and they let all of us who were connecting deplane first, only to run full speed to a gate who’s plane left 10 minutes EARLY and decided that it was not going to wait for the 12+ passenagers who had no control of the delayed flight. My fiancé and I were flying to our WEDDING. So now I’m sitting here in Houston for a full 24 hours waiting for the next flight to take me to my wedding. The only “accommodation” united airlines gave us was a hotel. No compensation for the night we paid for at our resort in Costa Rica that we are missing, no upgrades to a better class on our new flight and no reassurance on how terrible they feel for this giant and heartbreaking inconvenience. I am furious."
Cons: "The plan had to be maintained with no option for getting to my final destination on time."
Pros: "Great boarding and friendly service"
Cons: "Nothing to report"
Cons: "They mentioned that the flight might be rough. It was not. I thought they might would offer us a to-go snack. They did not. Silly, I know, but I love air plane snacks!"
Pros: "Newer plane it seemed."
Cons: "No meal on first Class ??"
Pros: "It was on time."
Pros: "Nice flight attendant"
Cons: "Customer service for united is terrible and the attendants were rude while we were delayed for 2 hours on the tarmac"
Pros: "No problems with connections or staff who wheeled me from place to place."
Cons: "After 5 delays, 10 text alerts for boarding and gate chances flight cancelled with no rescheduling assistance. Did not have customer service representative tell us the flight was cancelled had to call 1-800 number. It was horrible."
Cons: "The pilot's landing was way too fast. I was sure that the plane would come to a stop in Hwy 280 at the end of the Asheville runway. That plane probably needed a major brake job after that landing. We ended up at the absolute very end of the runway!"
Pros: "Excellent crew all around....free TV for once....I did get to sit with my husband even though that was not a guarantee...."
Cons: "Wish more tan pretzels were included for snacks"
Pros: "Fast"
Cons: "Finding gate area too far and kind of hard to find assistant to help u"
Pros: "It was very good for my first flight on a plane"
Pros: "Very puntual"
Cons: "On time"
Pros: "Comfortable.."
Cons: "The price. It was a little expensive"
Pros: "I slept the entire time."
Pros: "I was extremely late getting to the airport due to traffic accidents. The crew held the door open for me after security let them know I was there. I am truly thankfull!"
Pros: "Leg room and a snack was provided. Also, the entertainment options were top notch except that you had to use your own device."
Pros: "Schedule"
Cons: "My bag didn't came with came, it was a direct flying. The air conditioned was too cold"
Cons: "We were delayed almost 2 hours. Sick of it every time I fly. Get it together. I missed my ride and had a 6 hour wait for a bus. Ridiculous!"
Pros: "Ot was a short flight."
Cons: "Arriving in houston and having to walk in the rain on the tarmac, having a 3 hour lay over, Houston is in the opposite direction of florida from louisiana."
Pros: "The flight attendant was one of the best ever - super sweet, funny, and accomodating. Also, the pilot nailed a super sweet landing at the end."
Cons: "Everything else. The only redeeming feature of the flight experience was the great flight attendant onboard and the fact that we actually landed at my destination. The coffee maker onboard had been broken for a long time and the airline couldn't be bothered to fix it. If I were the flight crew, I would have gone on strike. No leg (or arm) room on the express jet really punctuated a 34 hour itinerary with a sour note. I could barely walk off the plane in the end. Less comfortable than a cheap rental truck for the same amount of time. I likely won't fly again with United. I'd almost rather walk next time to be completely honest. At least it would be healthier!"
Pros: "Flights were on-time."
Cons: "They made me checked the bag at the airplane gate and it took forever to get the luggage from the baggage claim once we landed."
Pros: "It was a very good flight, everyone was happy, so no complaints!"
Cons: "Plane caused delay"
Cons: "milk products in the snack bag, gross."
Cons: "A two hour and 10' flight became a three hour wait, then we boarded only to have to de-plane now because mechanical issues. Then walk to the other end of the terminal and re-board yet a second time. Total time at the airport and travel time for this short flight is: 8 hours"
Cons: "I upgrade to premium economy. This gave me a seat with legroom -but one that did NOT RECLINE ... on a night flight. I am very unhappy. It was not made clear when I upgraded (must have been very small print). I feel ripped off"
Cons: "Flight delayed."
Cons: "My luggage was lost"
Pros: "I didn't like anything. The only positive was the polite crew . The flight was terrible. The conditions was very bad."
Cons: "Bad conditions. Bad flight. Delayed and the airport is terrible . Thank you for the safe flight. But please upgrade the services"
Pros: "There is professional, courteous service from beginning of the flight to exit of one's final flight."
Cons: "N/A"
Pros: "Better leg room than I recalled last time I flew this airline! No claustrophobia! Much better than our overseas leg. Airline attendants were sweeter than sugar which was a nice change after Air NZ. Purchased meal (sandwich)was reasonably priced and satisfying"
Cons: "The entertainment system was nice but would like to have seen more choices (and episodes for sitcoms). It was a 5 hour flight and the wifi wasn't very strong compared to similar flights, so we were very reliant on the entertainment system."
Pros: "The flight attendants were friendly and helpful, the food was decent, inflight entertainment was alright, though there were problems with the monitor I was using."
Cons: "The plane didn't depart on time due to a problem with the plane. This wouldn't have been too much of a problem, except there were similar aircraft problems with almost every United flight I've been on in the last 2 years."
Pros: "Nothing"
Cons: "Haven't left Houston yet so I wouldn't know how the flight was."
Pros: "Frontier was awesome! Super nice cabin crew, great pilot, left on time and early arrival!"
Pros: "We landed safely"
Cons: "We were delayed to depart. Not enough leg room."
Cons: "I was not expecting to la d at the south terminal. I am glad I didn’t have to connect to another flight as it took over 40 mins to get my luggage and take the shuttle to the main terminal. Otherwise the flight was fine"
Pros: "Simple and more affordable"
Cons: "To know if water had to be purchased or if it was free."
Pros: "Crew was friendly and fun! Quick boarding!"
Cons: "Seats are not that comfortable."
Pros: "Initially the price seemed great"
Cons: "There was no free checked bag option so myself and 2 kids each had to pay $50 eaxh way costing me $300 extra. I could have got better flights from United for the extra $300"
Pros: "Flight was significantly delayed. The 3 people I was traveling with received $75 vouchers for the huge inconvenience, but I never got that email."
Cons: "Flight was significantly delayed. The 3 people I was traveling with received $75 vouchers for the huge inconvenience, but I never got that email."
Cons: "No reason given for the delay."
Pros: "Flight attendants were friendly"
Cons: "Delayed, broke down on runway, waiting for hours to take off. The bath rooms where dirty. Once we landed ,we had to wait a long time before we get off the plane."
Cons: "Very uncomfortable trip. By the time I was done paying for baggage and a seat cus I don’t want to sit in the middle I could have bought a more expensive flight"
Pros: "It boarded and left on time."
Cons: "I think it’s ridiculous to pay $40 per bag! It took a long time for the fasten seat belt to go off so people could get up to the bathroom. One of the flight attendants had no problem getting on the overhead speaker to yell at people if they were up."
Pros: "I liked the fact that the baggage agent didn’t bust my chops for my luggage being 2 pounds over for checked luggage. The lady that checked my bags was very nice about it."
Cons: "I didn’t like the fact that frontier entices you with low airfare and then screws you over with baggage fees and seat charges. By the time you pay all their fees, your ticket ends up costing the same or a little more than other carriers that already have these fees accounted for. I also didn’t like the fact that this woman supervisor threw her gate agents under the bus and then when confronted about it she denied it in front of 50 people and denied any wrong doing. What a horrible human being let alone a supervisor of people. Not sure what her name was but she works at frontier airlines in New Orleans Airport. The third thing is that Frontier goes very cheap on their airplanes. We had a brand new plane but the seats were hard and they didn’t recline. Tray tables were tiny and no WiFi. Who the hell doesn’t do WiFi ? Cheap airlines that’s who."
Pros: "The crew was exceptional. The pilot was outstanding. I get very bad motion sickness and both takeoff and landing were smooth as silk. It was much appreciated!!"
Cons: "Obviously we had that boarding delay issue. Ultimately it took less time than my cynical self expected, but it was still annoying."
Pros: "The price!"
Cons: "I arrived 2 hours before my scheduled flight time but had to wait for at least 15 minutes before anyone came to the counter."
Pros: "I was thirsty and reluctantly agreed to purchase some water. I asked the attendant if she had andy diet drinks and she said she didn't and then I said oh well I guess I will have to get some water. She gave me a cup of water for free.."
Cons: "I NEVER ONCE saw that I needed to pay for our luggage when I bought the tickets and therefore when I checked in, I had to pay $38 per suitcase. THAT IS TERRIBLE! Also, I had a terrible time checking in and when I purchased my seats, the price went up $10 a seat. I will fly Frontier OJNLY when I HAVE to. I will NEVER make it my first choice."
Pros: "professional staff. very smooth and safe flight."
Cons: "for safety i didn’t bring credit cards. I could not buy snacks. The seats were small and uncomfortable which I had too seat in for four hours. Only one toliet. It was very difficult to get of the seats to use the one toliet. I t was just too jammed."
Pros: "I really liked having two kids punching my seat every 5 mins on a 3 hour long flight. Pilots do know how to take off and land so I'm alive and that's the best part I liked about my flight."
Cons: "Seats are terrible. I know it's not the international flight but please please hire more attractive flight attendants. I don't want to have nightmares."
Pros: "The flight attendants were really nice, and my first plane ride was really amazing and smooth. Thanks for making me feel comfortable."
Pros: "Polite, courteous staff"
Cons: "My first and probably last time with Frontier. Can't forgive them for the carry-on fee and the fee to select a seat (that doesn't recline), which adds about a hundred extra to the cost of your round trip fare. I'll have to just stick to my normal carriers that won't surprise me"
Cons: "Uncomfortable seats, like sardines stuffed into a can... Just cheap, but not in a good way... I COULDN'T believe you actually have a place on your little machine to TIP for bringing a Coke....are you kidding me. Your customer service is a joke....big mistake on my part. Never again."
Pros: "Check-in, Boarding and on time performance; friendly staff"
Cons: "The seats are really, really uncomfortable. Backs don't recline and the cushioning is so thin, I wondered why they bothered to put it in."
Cons: "Despite being 3 hours late, the gate agent was in a hurry and barking at us. Cabin crew was nice and captain was calming."
Pros: "Space for personal items (since you have to pay for checked-in!)"
Cons: "Unaware of the fee for checked-in luggages Flight delayed of 1+ hour"
Pros: "Nothing"
Cons: "Our flight was cancelled for "weather" yet every other major airlines, United and Southwest, had no issues. The customer service representative was unprofessional. She was unwilling to provide any proactive assistance. In fact she offered us an alternative flight that was scheduled to depart AFTER our scheduled returning flight. Contrasting this with our experience speaking to a Southwest airline representative who was courteous and knowledgeable was unbelievable. I will never fly Frontier again."
Pros: "Service was great! from the curbside attendant who saved us a lot of hassle and time to the attendants, everyone was very helpful. Price was unbeatable. Unfortunately, to stay competitive in the industry, Frontier has become a "No Frills" airline. If you plan ahead with your luggage and snacks, they provide very affordable transportation."
Pros: "That we got to our destination safely and they didn't lose our luggage"
Cons: "Nickel and diming is for EVERYTHING! It was ridiculous after we added up all of our "fees". It would have been so much cheaper to go on a different airline. I believe we were scammed to believe we were going to fly cheaper because we didn't have to pay extras what a scam!"
Pros: "Nothing"
Cons: "Showed up to the airport in New Orleans to find out my flight was canceled, but had to be told by people from another airline because the Frontier desk was vacant. Received no email, phone call, text or anything to tell me the flight was canceled. Not even one Frontier employee was at the airport to explain the situation. They just left a stack of papers to say the flight was canceled and they weren't offering anymore flights that day. Had to book one on another airline for the next day, so called Frontier to get reimbursed (they said very clearly on the paper that they would reimburse up to $400 in another airline) and spent over two hours on the phone getting passed around from person to person who said they couldn't help me. Still no idea if I'll be getting reimbursed. DO NOT FLY THIS AIRLINE."
Pros: "The price was good. Can't beat that for sure. Round trip for two less than 600.00"
Cons: "The landing felt like we fell out of the sky, the crew weren't really all that friendly and I found a used tampon in my magazine holder. The drinks weren't cheap and there wasn't really any real understanding of what the safety instructor was saying."
Cons: "Didn't like having to get to the airport to get a free seat. Carry ones should be free."
Pros: "They charge for carry-ons, checked bags, your snacks on board, any seat assignment, you name it. NOTHING comes included."
Cons: "Seats are too close, seats are uncomfortable, their phone lines for customer service are horrible always pushing you to website or pay more charges, check in at New Orleans had only one agent with about 30 in line. STAY AWAY!!!!"
Cons: "the website wouldn't let us finish the check-in process and neither way could we print boarding passes. Even your agent when we checked in at the NO airport said she'd heard often that the website didn't work properly. Wouldn't let us get past the do you have bags to check -- then would blank out and disappear. Very disappointing and very stressful."
Pros: "The flight arrived 10 minutes early"
Cons: "There was a lady sitting next to me with a small dog that was not in a kennel and it tried to bite not only one of the flight attendants, but me as well. The man who almost got bit told the woman that dogs should be in kennels during flights and she said "oh I don't know he's never done this before." Well awesome for you but I've never been bit by a dog on an airplane before either. The guy let it slide and moved on. The tray tables are a joke. They ONLY offer complimentary WATER. No leg room. Would not recommend."
Cons: "Waited in 1 degree weather this morning for 1 hour to check my bag to New Orleans to find out delayed 3 hours, gate changed 4x, then waited another hour for plane to deboard and "security check," only to be told flight was cancelled and to "see customer service." Waited in line for two hours with four other flights with no information other than word of mouth "if we don't wait in line can't guarantee refund." Found out there are no other flights to Nola until Tuesday. Got refund by phone booked new flight for Monday morning on Southwest. Total time at airport today: 9 hours. Saddest part: people are trying to get home for Christmas. Moral of the story: don't be like Frontier airlines. Be prepared."
Pros: "Nothing at all"
Cons: "I was not informed of the cancellation until 3 hours prior to flight and there was no one at the counter that could help !! They stated it was because of weather but when calling frontier directly it seems it was more because they didn't have safe and the earliest I would be able to come home on another flight of there's was Friday! No help trying to get another flight . I had to spend almost $600 on a flight from AA"
Pros: "Pleasantly surprised! Great price! Paying for carry on was not an issue with such a great price for flight. Nice, new airplane and friendly flight attendants. Would fly again! :)"
Pros: "Flights were overall good. Airplane crew was attentive and cordial- sats are comfortable although not reclineable. Flight was on time and even arrived ahead of schedule"
Cons: "Check in crew was not very cordial/friendly- Did not have any check in Kiosks open at MSY and no one around the dask for over 40 minutes Tried to check in online 12 hours prior to my flight so I could get discounted check in bag prices and it would not accept my email as contact so it would not let me finalize the process so had to pay full price at airport- Although flight arrived early- had to wait almost one hour for luggage"
Pros: "Personnel were great"
Cons: "Luggage took over an hour"
Pros: "Boarding"
Cons: "An air hostess on the flight to New Orleans would make jokes with the guys across the aisle rather than bring me a glass of water. Another air hostess booed me on my way out when being told that."
Pros: "Three out of four planes on the round trip were new and in excellent condition."
Cons: "Three out of the four planes round trip were delayed. It is ridiculous that the only plane that actually left on time was the very first flight out on a Sunday morning."
Cons: "Flight delayed for three hours, no flight attendant to talk to, long wait on the phone before anyone would pick up and when I did get through to a human she could do nothing to help and kept repeating herself because she had nothing real to say. Plus they hit you with hidden charges left and right. The seats don't recline and the flight attendants are not available to help because they're so busy. Never again!"
Pros: "The flight was over a half hour late, the baggage claim was late, the seats were uncomfortable. I also did not like that you get a surprise bill to pay for your seats and check in bags (which are normally free) 24 hours before the flight. No point in having lower prices tickets if I have to pay an additional $80 before I can board. Very disappointing I do not want to fly Frontier anymore."
Pros: "Nothing."
Cons: "1. They charge for every little thing. Each checked bag is $25.00 and each carry on is $35.00. They also charge you for a seat. So once you purchase your ticket, you then have to pay an additional fee to seat down. 2. The staff is unprofessional. Not only does everyone look sloppy, but the staff is comprised of individuals that don't care at all about customers and have been poorly trained. The quality is very low. 3. I was hit and then verbally abused by a gentlemen on the plane, they laughed and did nothing!!!!! 4. They only allow 15 bags on their plane! After 15, they will move your bags to a different plane without telling you. What kind of nonsense is that?!"
Pros: "I liked the one crew member who greeted me as I steeped on the plane. She was very warm. She was African American and blond hair. Very sweet."
Cons: "The rest of the crew seemed bitter and grumpy. From the person announcing that it was time to board, to the person taking drink orders. Especially the person taking drink orders. She was pissy when I asked for gin, because she had to go look for it. She was agrivated when I asked if I had to buy the mixer separate, as it was my very first time on frontier. They didn't have gin though it was on the menu, as expensive as the alcohol was that I did buy, the mixer should have come with it. The fact that one has to pay for a carry on is ridiculous! On to of it all the flour was late boarding. I was not impressed with frontier. I'm not sure I would ever be confident recommending it to people because of poor customer service, price, and tardiness. My name is jorge Sisson feel free to call me 5044289402"
Cons: "Being delayed 30 min at the gate and then another hour in the air !"
Pros: "Plane was new."
Cons: "The plane was brand new but very tight. Flight was scheduled to be 39min late and was over an hour late with no updates. 45.00 carry on charge or 40.00 to check baggage! Drinks and snacks were for purchase ONLY! Landed and sat on the runway for over 40min and the pilots have one update saying it was supposed to be a 5min wait and never updated after that. No wifi no entertainment!!!!"
Pros: "Nothing"
Cons: "Tried to charge me $60 for carry on - on my second flight. Huge line of angry customers. Starting to be known as the worst airline in the history of flying."
Cons: "Horrendous. Don't fly Frontier if you are a fequent traveler."
Cons: "Two screaming babies. Great other than that."
Cons: "Didn't make the return flight because our first flight out of Denver didn't happen and we had to cancel the whole trip. Fees we were prepared for- but I will never trust frontier to get me to where I need to go."
COVID-19 information
Safety measures for airlines flying from Louisiana to El Paso
Airlines flying from Louisiana to El Paso have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to El Paso
Mandatory masks
Masks required on board, masks provided on flights from Louisiana to El Paso
Social distancing seating
Middle seats unavailable to book on flights from Louisiana to El Paso
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Louisiana to El Paso
Flexible cancellations
Waiving of change fees. Search flexible flights from Louisiana to El Paso
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