Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Oakland
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Scores according to KAYAK customer reviews
Cons: "bus shuttle ride to plane could have been quicker. standing on a bus in the freezing cold with the doors open was a bad experience"
Pros: "The seating room was excellent. The flight attendants were friendly and efficient. The flight was so smooth from start to finish."
Cons: "There was nothing that I can truly say was a problem."
Pros: "Quick boarding and polite staff"
Cons: "Small and uncomfortable seating. Small windows with no pull down cover"
Pros: "Excellent service. I just saw a flight attendant carrying a toddler so he could be calmed while the mom settled. That was sweet!"
Pros: "Your airline gave us drinks and NO snacks on a almost 5 hour flight. The food I had to purchase was horrible."
Cons: "No peanuts, pretzels or biscuit cookies. Horrible experience with the food I purchased. Won’t fly Alaska again. 30 of us flew and were not impressed."
Pros: "I missed the flight and they got me rescheduled and on my way when I showed up at service desk just before cabin closure"
Pros: "I had additional legroom for some reason, and 2 windows. We didn't die."
Cons: "No in flight wifi, no one asked me if I wanted to order food, the flight was really bumpy. Took forever to board."
Pros: "clean and spacious the airplane was. the outlets."
Pros: "were good"
Pros: "Alaska Airlines is great!!!"
Pros: "Extremely competent and professional attendants who gave us some additional perks."
Cons: "Food was meh..."
Cons: "1 hr late on take off."
Pros: "Pleasant personnel"
Pros: "She was calm and caring. An unexpected large dog passenger fist phase her. Dog, dog owner, and other passengers were happy."
Pros: "The flight was less than 1,5 hours, which is 30 minutes less than estimated. Staff was great!"
Cons: "All was great"
Pros: "Went off without a hitch"
Cons: "Flight was cancelled and I was inconveniently scheduled to fly out about TWELVE HOURS before my originally scheduled flight. Unbelievable."
Cons: "They overcharged me for my beer by $9 and I didn't notice until I got home when I looked at my billing statement."
Cons: "delay in takeoff and general confusion of staff about what was to happen."
Pros: "First flight on Alaska, fantastic airline! Will definitely fly them again. Friendly crew, good perks, comfortable flight. Highly recommend."
Cons: "5 hour flight and no comp meal served. Hot / stuffy / no air flow coming out of vents. Aircraft: 737 -900."
Pros: "Early departure and very early arrival"
Cons: "Sits did not recline at all on 5 hour flight. 5 hour flight with one 1 by 2 inch cookie. Glad I had my own food!"
Pros: "Always nice people. Boarding was slow due to tech failure but gate agents were resourceful and pleasant about it"
Pros: "The crew was pleasant and helpful. Flight on time."
Cons: "I wish they would have included a meal or something more substantial than soft drinks/juice on a long flight."
Cons: "Same as above"
Pros: "That the flight was right on time with no delays."
Cons: "The change of gate for departure."
Cons: "The flight was overbooked. We changed gates at the last minute and we weren't confirmed until after other passengers had boarded. Flight was delayed an hour because of this."
Pros: "What a pleasure to fly with Alaska Airlines. Have yet to feel like I was an imposition with traveling with AA. Thanks for letting me feel like a client rather than a bother. Virgin Air and AA will be a happy merge, I believe. Keep your work ethic and soar even higher!"
Cons: "Not a thing. 15E and 15F even!"
Pros: "The service crew at the Alaskan service gate were amazing. We showed up 5 minutes post boarding gate close because we had to run back to our hotel to grab a wallet left behind. They waived the flight change and quickly put us on the next flight to the Bay Area asap."
Cons: "Not related to Alaska airline directly, the security check in took a long time."
Pros: "Wonderfully attentive staff with Alaskan that made my trip very enjoyable."
Pros: "Very friendly service staff that seemed to genuinely enjoy their jobs. Free wine and beer on the flight. Very pleasant experience."
Pros: "we left 20 minutes early captain kept us informed"
Cons: "amenities were poor"
Pros: "Great staff. Friendly and efficient. The best I've experienced in my recent travels. A+."
Cons: "The Sears are so small"
Cons: "part of leg space is used up by the airplane. Guess you can't really change that, but it was uncomfortable"
Pros: "Crews on board amazing. They are friendly, yet professional."
Cons: "Got no seat assigned at check in. She told us to get seat assigned at gate. Weird. We got boarding passes after other people already boarded. I thought I flew South West. Flight 30 mins delayed. Hot food sold out."
Pros: "Overall as expected. Decent flight, nothing that made me go "wow", but on time, clean, reasonable boarding."
Cons: "I found the reaction of one of the flight attendants to be unprofessional. When I asked if she could pour a bit of water into my water bottle, rather than say, "I'm sorry, I am not allowed" or "unfortunately, no" or really anything verbal, she made a "tsk, tsk" face and offered me a plastic cup. Besides being annoyingly wasteful as a policy (if indeed it is one - this has not been an issue on other airlines), her customer service skills left something to be desired. This strange interaction left me with a poor overall impression of the flight experience."
Pros: "my inflight meal was wonderful, the staff were friendly and very attentive and I was sitting in the last row. flight was delayed many hours due to mechanical issues on the plane and saftey came first."
Cons: "since the seat doesn't recline in the last row, more padding in the headrest would be nice"
Pros: "The flig t had a delayed departure so I was given a voucher for $12 to get something to eat. In this day and age I thought that was very thoughtful. Also a representative handed each passenger a chit with instructions for a discount on a future flight. Again a thought act instead of a flat response!"
Cons: "Lack of space between passengers."
Cons: "Coming down and landing"
Cons: "Alaska does not allow people on flights booked through third parties (priceline in this case) to choose your seating, you take what you get or, as in our case - have it fixed at the gate (which they did)."
Pros: "Boarding aircraft from back to forward. Speeds the boarding process."
Pros: "I booked my flight within 48 hours of travel and received a fare that I would expect normally with months of planning ahead."
Cons: "The turbulence but obviously a much smaller plane will get whipped around a lot more."
Pros: "Great service. Always checked up on every guest on the plane if they needed anything."
Cons: "TSA was unprofessional, slow, and as usual pointless."
Pros: "Friendly flight crew, and blocked the middle seat for our infant."
Cons: "Incredibly unhelpful unapologetic and generally sullen ground crew both coming and going even AFTER our infant car seat was lost for 4 days. No apology when we checked and and asked for reimbursement and actually rolled her eyes when we asked her to double check the destination."
Cons: "Not the fault of the crew, but someone's coffee mug leaked all over the overhead storage compartment and dripped on top of all the passengers sitting underneath it. Other than that, it was a pretty smooth and short flight."
Pros: "Very friendly cabin attendants. Especially Irene."
Cons: "Food was poor. I would prefer a good piece of cheese or fruit."
Cons: "Crew was unfriendly and flight was 2hrs delayed"
Pros: "Flight was short and pilot got me there safely. Kept passengers informed about delays."
Cons: "Absolutely claustrophobic cabin with uncomfortable seats and no leg room. I paid for first class and ended up in the back of the plane. No drink service. Flight to MSP was far superior"
Pros: "The cookies and soda was good and staff was exceptional. Instead of cheezits, chips would be better"
Cons: "Instead of cheezits, please upgrade to chips"
Cons: "Seating was uncomfortable, tight space. Could barely move and i’m Not a large person."
Cons: "Crew could be on time for work so the flights aren’t delayed"
Pros: "36 minute flight.."
Cons: "Not really much you can do"
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "The staff are great very nice pleasant"
Cons: "Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice"
Pros: "Good flight attendants.."
Pros: "Everyone was very courteous, the plane took off on schedule and arrived at our destination early. Also got a complimentary upgrade to Comfort Plus."
Cons: "Ticket price was a bit much, the seats and aisle inside the plane are only made for skinny people. Aisle was barely longer across than my foot, and the guy next to me was a bit bigger than average, leaving me to have to scrunch in my seat the whole flight. Lots of elbows, butts and hips knocking into my shoulders as people boarded."
Cons: "Left 30 minutes late from SLC."
Cons: "One flight attendant was a little rude to the passenger on my row who was hard of hearing."
Pros: "very friendly crew"
Pros: "Staff was friendly."
Cons: "Crying child but I understand has nothing to do with the airline."
Cons: "Separated from my wife even with pre-assigned seats. And One of the stewardess would not take my banana peel and has asked me to dump it into lavatory trash myself. She did not want to handle banana peel without a glove."
Cons: "The monitors kept on freezing"
Pros: "The gate agent for this flight was a terrific multi-tasker. He was the only one at the gate managing both the incoming flight and my outgoing flight and he handled everything so efficiently, and with patience for customers' questions. He represented Delta very well."
Pros: "I was still full from flying a Delta international flight from CDG to ALT, so I opted out of all food. They just offered snacks and beverages."
Cons: "It was PACKED. Could have used more space and no attempt was made to help family members sit together on this overbooked flight."
Pros: "Loved having phone and computer outlets!"
Cons: "Ran out of food by the time they got to the passengers toward the back and it was a 4 1/2 hour flight."
Pros: "Movie selection"
Cons: "I used the call button for the attendant and no one came for a long time"
Pros: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"
Cons: "Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future."
Pros: "i liked the aircraft and the fact that you could watch movies on your phone!"
Cons: "you couldn't hear the staff when they started boarding the plane"
Cons: "Force me to take a bad seat"
Cons: "Cancel my flight at 7:50 am to 1:50pm"
Pros: "Flight went well and was smooth."
Pros: "to their Diamond Medallion customers"
Pros: "For a short flight, they gave it drinks and snacks."
Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"
Cons: "2.5 hour delay for no apparent reason at first (supposed mechanical issues with plane) and then waited on plane at gate for a missing pilot who never got picked up from his airport and got stuck in Chicago traffic trying to get to O'Hare. Eventually had to take pilot from another flight before leaving at 8:45 when flight was scheduled for 6:00am."
Pros: "Courtesy. Efficiency The flight attendant was extraordinary. Coates"
Cons: "The first plane was a little old. Neither reading light worked."
Pros: "Flight was on time. And faster. I really enjoyed it."
Pros: "Crew was courtesy"
Cons: "1hour delay from departing LAX runway - not good"
Pros: "The smootheness of the flight."
Cons: "The fact that the passenger behind me is was kicking the back of my seat. And it wasn't even a child!"
Pros: "I was on a 3 seat side at the window. I was lucky to get seatmates who were friendly and helpful. The crew was great, and very friendly."
Cons: "I love that the flight was cold, but if you get easily, you might want a light jacket or blanket!"
Pros: "Flight was delayed for over 6 hours. Not an ideal way to spend the day."
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "For once the food was good"
Cons: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."
Cons: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"
Cons: "Flight delays automatically book you to the next available flight after speaking with a representative stating that you would still like to stay on the same flight and receiving confirmation that will happened."
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "We barely got on the flight."
Cons: "The boarding "red shirt" saved us. We are a band on tour and thanks to her we made the gig"
Pros: "Boarding was easy. The Plane was somewhat clean. One of the foldout pamphlets in the seat was dirty with some sticky residue. The crew was nice. The complimentary stuff was average but typical among most airlines."
Cons: "Seats are tight for anyone over 6 ft. I am exactly 6ft and leg room sucked. Both to our destination and back, my wife and I both had faulty touch screens that would not allow one of us to watch the free movies. Mine was on the way to our destination and hers didn't work on the way back. This made the flight long for one of us. That stuff should be checked on a regular basis."
Pros: "Very friendly and efficient. Food was hot and red wine excellent."
Cons: "Was not on it due to cancellation. Was on an Aeromexico flight without Delta emenities. Was very disappointing. Was not offered an upgrade and had a long layover in Mexico City"
Cons: "Cramped seats, poor food, inattentive flight attendants"
Cons: "Lost luggage, 4 hours late, missed connection, had to re check in, etc."
Pros: "Was able to get on a flight after ours was cancelled. Delta was in scramble mode and their gate staff worked hard ot deal with a frustrated flying populaiton"
Cons: "After paying for first class round trip airfare, we were given seats in coach in the rear of the plane, in spite of empty seats (plenty of them) in first class and economy comfort."
Pros: "Our flight was cancelled and we had to buy $447 worth of Southwest tickets to get home. Our luggage is still missing, by the way."
Pros: "On time and great crew"
Cons: "No snacks or drinks provided on any of my flights on American this weekend. 2 of them were real short so that makes sense but other 2 were long enough to have this but stopped before my row. We were Delayed, which is understandable, but not sure why we couldn't board and wait for crew to come on to speed up process rather than waiting for crew to arrive to even begin boarding process. I assume it's a safety thing but seems like there could be a better way to handle this and speed up process to make sure people aren't missing connecting flights."
Pros: "Comfy seat, nice crew"
Pros: "Nothing really"
Cons: "WiFi on both ways was not working"
Pros: "CREW WAS GREAT AT BOARDING GATE AND IN FLIGHT."
Cons: "LEFT 30 MIN LATE, DUE TO CONNECTING FLIGHT."
Pros: "Almost nothing."
Cons: "Communication in delays (we ended up being delayed for 13 hours in incremental delays), poor planning, lack of knowledge at the operations level around how long crew has worked, boarded the plane then unboarded the plane as the pilot decided he wanted tea, staff unempathetic and dismissive"
Pros: "Comfortable seat"
Cons: "Umm, maybe a tv in the headrest"
Pros: "The entertainment"
Cons: "The passengers won’t stop talking in middle sleep, especially the teens."
Pros: "punctual and crew was very nice"
Cons: "old aircraft so each seat didn't have individual screens for entertainment"
Pros: "Was departed earlier because we were all on board early"
Pros: "Second flight had more comfortable seating in comparison to our first flight."
Pros: "Power outlets at some seats"
Cons: "Little entertainment choices, no complimentary food, late, charged for even the most basic seat selection"
Cons: "My son and I had seats in different places and they asked him to move forward several rows because of weight and the seat beside him was empty so I asked if I could sit next to him and they said no without giving any explanation. That kind of upset me. Just a short explanation would be fine."
Pros: "Flight was bumpy because of storms in the area but the crew did a great job of keeping it calm and making sure passengers were taken care of."
Cons: "We sat on the tarmac when we landed for 20 mins for a reason not really made clear. The captain said that the alley was blocked but didn’t really keep us informed other wise."
Pros: "Good legroom on economy"
Cons: "Not being able to check .my bag through from Palm Springs and long layover in Philadelphia"
Pros: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
Pros: "How the pilot flew faster from New Bern to Charlotte because we were 3 hours behind schedule, so I appreciate his effort."
Cons: "Right from the start, customer service was not compassionate in helping out. I was forced to leave my huge luggage behind in order to make it to the next available flight. In addition, American Airlines continued delaying their flight departure times like it was no big deal.. It was stressful for many passengers. This other woman and I had a second plane to get onto, and were worried that we wouldn’t be able to get to the next plane ride because the first plane ride was pushed back like around 10 times or so. This is my first experience with American Airlines, and absolutely do not have a good impression whatsoever. I do not support this airline because it is clear that they do not value their customer’s satisfaction, wellbeing, or schedules."
Pros: "Having more room for our seats to get comfortable and that we had a dinner that was served. Was not expecting that"
Cons: "Our flight was delayed and I missed my connecting flight, causing me to be much further delayed coming home. Spent all today miserably tired at work. I also sat in front of a very obnoxious man who was very loud and no body was telling him anything about video chatting on his speaker phone during take off."
Pros: "Crew aircraft and was given an exit window seat no charge"
Pros: "I didn’t like it. I am still here and I hope i can fly back to ho chi minh without extra pay."
Cons: "Delay, pay extra money for different fly."
Cons: "They did not have any customs and immigration forms on the plane so everyone had to pick them up as we got off the plane and fill them out before proceeding to the customs area. It was very inconvenient for all passengers since there was not a good area to fiill out the forms and it slowed everyone down. First time I can ever recall the airlines not having the forms available before we landed"
Pros: "It made for a interesting Christmas but not a very jolly one."
Cons: "The flight staff skipped my aile a few times on accident. The touchscreen didnt worl very well, they offed free headphones but my headphone jack was broke and all of the usb charger ports didnt work in my row there werent many new choices for entertainment. And the food was interesting I'll give it that."
Pros: "Arriving on time"
Pros: "Not much"
Cons: "SFO employee told me wrong gate as gate number changed. Missed flight. Layover in Chicago delayed 3.5 hours."
Pros: "Crew, and price"
Cons: "Old style aircraft with little room and common screen"
Pros: "Service and amenities"
Cons: "Last to board with a young child."
Pros: "Personal TVs with many movie and game options. I also liked that I could view the flight map and timing details. Meals and crew were great too!"
Pros: "Plane, and entertainment"
Cons: "Everything else"
Pros: "The checkin kiosk, the crew, the food, the seat, the pilot, the cleanliness."
Cons: "The announcement systems was not good at the boarding groom. I couldn't hear sitting at the other end of the boarding room. Luckily other passengers were helpful."
Cons: "The seats are too tight."
Cons: "There were no individual screens on the seat backs, Sono entertainment system . the whole plane had to watch the same movie. Also no wifi or access to other entertainment"
Pros: "We made it home."
Cons: "The entertainment system in my seat didn't work. Seat 19D on flight 2580 from MSY to LAX."
Cons: "I'm still limping slightly from not having hardly any legroom period but it's just a fact that you're playing too not designed for people like me"
Cons: "The lack of leg space didn't know it was that bad."
Pros: "Streaming entertainment with great choices Not too crowded so got my upgrade"
Cons: "Food was disgusting... bland cheese lasagna or small wet noodle salad with piece of chicken. This menu has been going for years! Old B757 No sparkling water but 75 variations of Coca Cola"
Pros: "the flight was great and comfortable"
Pros: "The crew was nice and everything went well when I was on the plane."
Cons: "I booked this as Finnair flight. Finnair is in terminal 5 (international) at ORD. There was nobody at the desk... I was getting nervous. I had to look at my Kayak app for info about my flight ... It was operated by American Airlines out of Terminal 3. I barely made my flight. You should be more explicit on the front end so these mess ups don't happen."
Pros: "I loved how there were screens to pass the time with. I watched a movie the whole way back home and it really made the ride smooth and enjoyable. There were some great movie selections."
Cons: "I had trouble choosing one movie. Too many good movies."
Cons: "small plane so tight seating. Outdoor climbing of stairs to board om the tarmac."
Pros: "After missing my flight by a few minutes, AA booked me on the next flight which was only a 40 min wait, which was a blessing."
Cons: "Missed my initial flight due to how long it took to get my baggage to go through customs (after arriving from Japan.) My baggage was then left in Dallas and I had to wait until the following night to receive it."
Pros: "The crew was professional and polite."
Pros: "Flight research tools."
Cons: "After choosing seats through this website we were kicked out of all of them and was separated from my partner. Every single flight we took was late and we missed a connection due to a late take off. The low cost was not worth the extreme effort and connecting flights."
Pros: "See above. Worst flight in 60 years of flying.Their systems failed at every point-- changing flights without carrying over seat reservations "Too close to flight time""
Cons: "Attitude of many employees--" tough on you, suck it up. stuff happens". poor communication re flight change, rejection of AA Advantage Mastercard to pay for baggage check and get boarding pass and seat assignment. Rerouted me by 200 yards to TSA checkpoint I could see was 30 yards away. When flight arrived in SFO the arrivals board never showed it and there was no carousel shown for checked baggage. I finally had to go to customer service, where attendant just pointed to my bag on the floor with lots of others from the flight, shrugged, no apology, and chewed her gum a little faster before turning her back."
Pros: "A two hour ride on an airplane without having to drive."
Cons: "The seats are extremely uncomfortable on this pane."
Cons: "There was no more room on the plane so me and 10 other passengers had to wait 3 hrs for next flight."
Pros: "Boarding was quick and fairly efficient, I imagine thanks to ground crew at PHX."
Cons: "Plane was seriously dated. Interior seems to be untouched in the last ten years. Seats creaked and squeaked, easily could have been remedied with a few man hours of care to the plane. I pray that the state of the interior of this American Airlines flight does not reflect the condition of the plane's vital flight systems."
Pros: "We landed safely"
Cons: "We were delayed to depart. Not enough leg room."
Pros: "Chairs don’t recline"
Pros: "Flight was significantly delayed. The 3 people I was traveling with received $75 vouchers for the huge inconvenience, but I never got that email."
Cons: "Flight was significantly delayed. The 3 people I was traveling with received $75 vouchers for the huge inconvenience, but I never got that email."
Cons: "No reason given for the delay."
Pros: "Seat width"
Cons: "No free booze"
Pros: "Flight attendants were friendly"
Cons: "Delayed, broke down on runway, waiting for hours to take off. The bath rooms where dirty. Once we landed ,we had to wait a long time before we get off the plane."
Cons: "We were delayed for over two hours! Then sat on the runway forever. Having to pay for both checked and carry on luggage is ridiculous."
Pros: "It was timely no long lines"
Cons: "No free drinks"
Cons: "Luggage was expensive"
Pros: "Great crew great flight"
Cons: "Nothing, everything was awesome. Crazy to believe this was a 19 dollar flight"
Pros: "The price!"
Cons: "Flight was delayed"
Pros: "Loved it. My new favorite airline and airport."
Cons: "Not a thing"
Pros: "professional staff. very smooth and safe flight."
Cons: "for safety i didn’t bring credit cards. I could not buy snacks. The seats were small and uncomfortable which I had too seat in for four hours. Only one toliet. It was very difficult to get of the seats to use the one toliet. I t was just too jammed."
Pros: "it helps!"
Pros: "Flight attendant was awesome"
Cons: "No snacks."
Pros: "Understaffed budget airlines - a mess"
Pros: "Friendly and perfect"
Cons: "Web site instructed me to arrive 2 hrs before flight, when I got there there they said I was there too early and would not check my bags"
Cons: "Delayed flight"
Cons: "Long delay with no explanation. The flight time changed multiple times the day of the flight."
Pros: "arrived 1/2 hr. ahead of schedule and extremely fast baggage arrival (including skis)...professional and courteous staff"
Cons: "very uncomfortable seat bottoms"
Pros: "Absolutely nothing"
Cons: "It was absolutely unprofessional, I understand that delays happen but to not come and talk to he customers is absolutely inappropriate and unprofessional. I will never fly Fronteir again"
Cons: "Do you really save money flying on Frontier? I realize the whole industry is corrupt, but it's just not worth flying with a company who has done all it can to take the pleasure out of travel."
Cons: "the website wouldn't let us finish the check-in process and neither way could we print boarding passes. Even your agent when we checked in at the NO airport said she'd heard often that the website didn't work properly. Wouldn't let us get past the do you have bags to check -- then would blank out and disappear. Very disappointing and very stressful."
Pros: "The flight arrived 10 minutes early"
Cons: "There was a lady sitting next to me with a small dog that was not in a kennel and it tried to bite not only one of the flight attendants, but me as well. The man who almost got bit told the woman that dogs should be in kennels during flights and she said "oh I don't know he's never done this before." Well awesome for you but I've never been bit by a dog on an airplane before either. The guy let it slide and moved on. The tray tables are a joke. They ONLY offer complimentary WATER. No leg room. Would not recommend."
Pros: "Me gusto que es factible"
Cons: "Que me ivan a cobrar 40 dollares por mi maleta de mano. Cuando se supone que sea gratis"
Cons: "Don't be fooled by these low prices on flights. You have to pay for every little thing....each and every bag (carry on or checked), any drink or snack other than water, etc."
Pros: "Easy check in"
Cons: "Arrival gate at Denver wasn't available for approximately 15 minutes"
Pros: "Nothing at all"
Cons: "I was not informed of the cancellation until 3 hours prior to flight and there was no one at the counter that could help !! They stated it was because of weather but when calling frontier directly it seems it was more because they didn't have safe and the earliest I would be able to come home on another flight of there's was Friday! No help trying to get another flight . I had to spend almost $600 on a flight from AA"
Pros: "Pleasantly surprised! Great price! Paying for carry on was not an issue with such a great price for flight. Nice, new airplane and friendly flight attendants. Would fly again! :)"
Cons: "extremely uncomfortable seats. like lawn plastic lawn chairs."
Pros: "Because when I speak to a customer service representative he never told me that my husband had to pay for the suitcase. And I asked him several times and his answer was no and upon arriving at the aeriopuerto he was charged $ 45.00 for the suitcase of hands"
Cons: "That they always speak to me with the truth"
Pros: "Personnel were great"
Cons: "Luggage took over an hour"
Pros: "The actual flight was uneventful"
Cons: "I will never fly your airline again. Had to pay to cancel a flight I could not fly with no option to rebook a month before our event. Charged me $100 to cancel a $59 flight. Checking in online was horrendous. Took over 20 mins. Was not able to use flight funds on checked bags. Had to pay to sit beside my husband we booked flights together!! Pathetic. $2.50 for ginger ale. Not worth my business ever ever again!!!"
Cons: "An air hostess on the flight to New Orleans would make jokes with the guys across the aisle rather than bring me a glass of water. Another air hostess booed me on my way out when being told that."
Cons: "Seats did not recline"
Pros: "Smooth all the way. Workers were good airplane was clean"
Pros: "Haven't even gotten on the plane."
Cons: "Southwest is flying out constantly and we're just sitting here. The weather is great but we're still on the ground. Bummer."
Pros: "The flight was over a half hour late, the baggage claim was late, the seats were uncomfortable. I also did not like that you get a surprise bill to pay for your seats and check in bags (which are normally free) 24 hours before the flight. No point in having lower prices tickets if I have to pay an additional $80 before I can board. Very disappointing I do not want to fly Frontier anymore."
Pros: "They said they had a good flight"
Cons: "Being delayed 30 min at the gate and then another hour in the air !"
Pros: "All employees were patient helpful and smiling, boarded on time and arrived Denver 15 minutes early"
Cons: "No free water offered"
Cons: "No A/C on the plane while waiting to depart from the gate. When we landed, we sat on the plane for 25 minutes waiting for another plane to leave our gate. A passenger seated next to me asked if he could purchase a snack while we waited. The attendant told him that if it was not a medical emergency he was an adult and would survive."
Cons: "Horrendous. Don't fly Frontier if you are a fequent traveler."
Cons: "Two screaming babies. Great other than that."
Cons: "Didn't like the "surprise" baggage & carry-on fees."
Pros: "Everyone was friendly."
Cons: "Water wasn't free and no snacks. Had to wait at the gate"
Cons: "Luggage fee too high"
Pros: "That I could upgrade to a larger seat, flights were ahead of schedule"
Cons: "High baggage fee"
Cons: "the prices for the luggage. we end up paying 160 for three extra pieces, which I could have use it for another trip to visit my famiily"
Pros: "No issues"
Cons: "No dislikes"
Pros: "Boarding was quick and easy"
Cons: "Space is a little tight. Didn't get offered food or drink. Didn't like the baggage policy."
Pros: "Everything was good"
Cons: "Everything was good"
Pros: "They got me there"
Cons: "Had to buy the snacks"
Pros: "The person beside me."
Cons: "Delay and people at the desk talking badly about people not boarding fast enough during final boarding. Some people weren't there and their friends had to run and get them from the bar. Don't talk poorly of them when your running late with all your flights."
Pros: "Plane was not full"
Cons: "paying for bags and no leg room"
Cons: "Everything cost extra! Not what we expected."
Pros: "Non stop"
Cons: "Had no problems"
Cons: "pretty much every aspect of flying is terrible w spirit"
Cons: "No carry on luggage allowed."
Pros: "Low air ticket fee."
Cons: "The company offered low air ticket price but making money by charging $50 baggage fee and also charging $55 for carrying baggage."
Cons: "40 pound weight limit on luggage is ridiculous and an additional charge for luggage. I could have bought 2 more ticket on southwest for what I paid for that! Total rip off!"
Pros: "If you want to bring a bag of anything, be prepared to pay. Or if you care about where you sit at all."
Cons: "All the fees. I'd rather have the convenience of purchasing a ticket that I didn't have to add everything on to. They aren't cheaper, they just don't charge you up front."
Cons: "Their website is broken. I wanted to precheck my bag online, but the freaking website is broken. It took me half an hour with multiple browsers to get it to work. That saved me $50 thank god."
Pros: "We were safe"
Cons: "No frills on board"
Pros: "The cost"
Cons: "The chairs."
Pros: "The cheapness of the tickets was very cheap"
Cons: "Not über comfortable, but worth the price!"
Cons: "Wait too long"
Pros: "The fact that the plane took off and landed safely"
Cons: "The fact that the customer s are nicklef and dimed to death. Just the quality of the equipment, from everything from the flimsky seatd to the beyond worn furniture at the airport"
Pros: "Workers nice and helpful"
Cons: "Phone service person can't speak English understandably"
Cons: "The heat, traffic and way too many people."
Pros: "Exactly as advertised.No frills.gets you to your destination"
Pros: "Easy to board no delay and easy to get out"
Cons: "Seating is a little uncomfortable just like any other air line"
Cons: "delayed, eventually cancelled"
Cons: "Don't use fly southwest"
Cons: "The luggage fees are confuseing"
Pros: "Bare bones"
Pros: "Did not fly"
Cons: "My dates got changed for surgery in the Bay Area they refused to accommodate us by changing the reservation. Wanted to charge !100 per personn to cancel including ticket price. Don't go for cheap"
Cons: "Spirit airlines always tries to rob people."
Cons: "I was told that I didn't have a seat when I booked al.osteoporosis a month in advance. I was last to get on and my husband and I rode with other family members and was al.osteoporosis split due to overbooking!"
Pros: "I especially liked the low fares."
Cons: "Nothing I didn't like."
Pros: "they were very nice and a great experience"
Cons: "No free beverages or pretzels or anything"
Pros: "Very efficient and timely"
Cons: "Used Kleenex in the seat pouch in front of me"
Cons: "They didn't have another plane to accommodate. I missed my important meeting. It took 4hrs to refund at the airport."
Pros: "Smooth ride. No delays. Grate price"
Cons: "Not enough space. Plane felt very crammed"
Cons: "Delays, service, upkeep, feeing of safety"
Cons: "The delay of about 1 hour in the plane"
Pros: "Love the low cost"
Cons: "wish I could use the TSA pre-screen and get one free carry-on"
Pros: "I randomly got a big seat on the aisle. Attendants were efficient and nice"
Cons: "The phone app is awful. They charge $55 for a carry on. They keep trying to sell you extras. The carry on fee is not clear on the website. It's impossible to check in online"
Pros: "Great sense of Humor Friendly staff"
Cons: "Perhaps a bad day to fly. Was very turbulent"
Pros: "Nothing specific"
Cons: "High surge charges, seat was very uncomfortable, they did not provide anything to eat"
Cons: "I have not yet boarded. Should be there by now. Still sitting in an airport."
Airlines flying from Louisiana to Oakland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Oakland
Masks required on board, masks provided on flights from Louisiana to Oakland
Social distancing seating
Middle seats unavailable to book on flights from Louisiana to Oakland
Testing for antibodies, testing for symptoms for flights from Louisiana to Oakland
Waiving of change fees. Search flexible flights from Louisiana to Oakland