Find cheap flights from Lyon to Washington Dulles Airport

LYS - IAD

Find cheap flights from Lyon to Washington Dulles Airport

Round-trip
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Lyon (LYS)
Washington Dulles Intl
Wed 12/2
Wed 12/9
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Good to know

Low season

February Best time to beat the crowds with an average 29% drop in price.

High season

July Most popular time to fly with an average 31% increase in price.

Average price round-trip

$673 (avg. price over the last 2 weeks)

Good deal round-trip

$839 or less

Good deal one-way

$583 or less

When to book flights from Lyon to Washington Dulles Intl

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $583 or less one-way and $839 or less round-trip.
  • High season is considered to be June, July and August. The cheapest month to fly is February.
  • Morning departure is around 55% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 5 airlines serving Lyon Lyon-Saint Exupéry to Washington Dulles Intl

Scores according to KAYAK customer reviews

7.3
British Airways
Overall score based on 22,806 reviews
7.5
Boarding
7.2
Comfort
7.9
Crew
6.9
Entertainment
6.8
Food
Airline reviews

Pros: "The crew members were pleasant an helpful."
Cons: "The seats are very hard so I sat on the pillow provided and put something behind my back."

Pros: "Crew was helpful and polite."
Cons: "- The boarding at Heathrow gate B44 was horrendous. This is my third experience at the B gates, all terrible! The long wait to board coupled with the lack of sufficient seats for people needing assistance, topped off by cold air from the AC blasting you right in the face. - The plane at boarding time was an oven! Someone didn't want to or forgot to turn the AC on. It tool at least over an hour to make it comfortable. - The entertainment choices are very limited and the screens don't work well."

Pros: "On time, great entertainment, friendly crew, good food, complementary ice cream:)"
Cons: "Absolutely no leg room and I am regular woman passenger. It was really uncomfortable for the 2 tall young men to my left and right."

Pros: "I liked that they had a veggie option for food for dinner service."
Cons: "I didn't like the British Airways terminal at Heathrow - everything was automated. There was no human interaction and the ground staff was scarce therefore it was difficult to ask any questions."

Pros: "Those beautiful British accents (ok English spoken properly)"

Pros: "The communication of information for the flight by the flight attendants before boarding. Our flight was delayed by 1hour because of bad weather condition in London and the cruise communicated very well about it."
Cons: "I wish there was some entertainment available on this type of short flight."

Pros: "The crew was amazing, especially when having to deal with a difficult passenger throughout the duration of the flight."
Cons: "There was a delay which inconvenienced a friend picking me up. Also, not a complaint, but I have experienced better video entertainment technology. But it's still amazing I get to watch movies while traveling in the air from one continent to another continent."

Cons: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."

Pros: "Entertainment options"
Cons: "Poor food options"

Cons: "Air Lingus is awful! It had 1:20 hours delay that resulted in missing the second flight. The check in people don't know their job. The lady named Michelle in Dublin almost killed me with her lack of knowledge and slowness. The airplane was extremely dirty including diner tables, seats, and bathrooms. It is the worst airline that I ever flied with. In Dublin the check in and information desk of air lingus were awuful. Full of attitude and absolutely no knowledge."

Pros: "Despite a four hour delay the staff was in good spirits and generally pleasant. The entertainment selections were also comprehensive."
Cons: "The food choices were very limited (chicken curry or pasta alfredo) neither of which were dairy free."

Pros: "The plane, that is. Seats are small in economy. The plane was hot. And we spent an hour on the runway with no air for a mechanical issue. At least the service was nice."
Cons: "Time on runway. Seats uncomfortable. Entertainment is old and small screens - hard to see."

Pros: "On flight entertainment"
Cons: "After we boarded, there was an announcement stating that there was an issue with one of the wings. So we sat for an hour and a half in an extremely warm plane while they fixed the problem."

Cons: "One hour delay due to equipment failure. they loaded us and closed the door to hit hit the "on time" mark but then made us sit on the plane for the fix. There is no way the failure was discovered after loading. Usually the seats are ok, this one was the sardine plane, very tight. We were on the bulkhead seat (more room) but the entertainment screens were all yucky."

Pros: "Seats to close. To small. When reclined they impact the seat behind more then they should. I carried my wifes carry on and they tried to place a yellow sticker on the second one saying it could not go in the overhead and would have to be placed under the seat or checkedm. Never believed it was my wifes Very aggraviting"
Cons: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."

Pros: "Great service on plane"
Cons: "A lot of stress: our 1st leg IAD to Dublin was cancelled, than we got 2 set of tickets rebooked. On the way back there was a stress since we had a "problem with the ticket" Apparently the Aer Lingus made all those mistakes. In London I was told to go to the end of line 2 times, the BA employee was olaying really weird games. Pretty annoying."

Pros: "The food was very good, and the entertainment selection was good."
Cons: "I'm a small person, and I found the seats too narrow and there was so little leg room."

Pros: "Aer Lengus is great. Complete contrast with the trip from the US to Heathrow with BA-D. That leg was horrible, one of top two worst over my 30+?years of traveling internationally Viva Aer Lengus comfort and customer relations, what a difference with BA-Disastrous customer support in Heathrow"
Cons: "Aer Lengus is great"

Cons: "Good friendly cabin crew"

Pros: "friendly staff, decent food"
Cons: "seats weren't particularly comfortable, the side bolsters on the economy seats are a little too aggressively tall"

Cons: "Food was ok"

Pros: "Food and drink service was good and without additional cost and crew was very cordial and attentive.In flight entertainment with good amount of choices. On time and better than most in comfort in Economy. Toilets were clean and with all needed."
Cons: "Would like to see more two seats row choices rather than three."

Cons: "Boarding was a bit chaotic."

Cons: "The in-flight entertainment had issues about an hour and a half into the 8 hour flight. The crew reset individual seats with no improvement. They made any announcement asking people to stop hitting the call button about it because they were aware of the problem and said that if there was no improvement they would reset the entire plane's entertainment system which they never did. Therefore, we did not have any functioning entertainment for the remaining 6.5 hours of the flight."

Pros: "The entertainment was great, I just watched movies the entire flight and had a great time."
Cons: "Needed more water but I guess they were busy with some sick passengers."

Pros: "After my last experience with WOW from Baltimore to Amsterdam, which was easily my worst flying experience, British Airways was just the opposite. On time, comfortable seats, polite and very helpful flight attendants, and I did not have to pay 2 Euros just for a glass of water. I will fly British Airways again."

Cons: "Flight was 3 hr delayed, seats were uncomfortable, flight was oversold and could not seat next to spouse even though we booked well in advance."

Pros: "The flight was fine..."
Cons: "But Dulles Airport needs to control the level of toxicity experienced when certain entitled passengers think they have to pack the tarmac shuttle under NO PARTICULAR AUTHORITY, shouting "MOVE BACK [YOU] PEOPLE" into the closest ear. There should be someone other than the driver on those shuttles monitoring people, since they obviously need a babysitter."

Pros: "British Airways makes you pay extra to pick your seat The alternative is to take the luck of the draw and hope you don't get the middle on the center aisle Kind of annoying"

Pros: "Free drinks!"
Cons: "No new movies!~"

Pros: "Crew was great. Really terrific. A+ all around. And that was consistent on all legs of the trip. But they couldn't fix this particular plane."
Cons: "Boarding was a zoo. Took forever. Not enough information shared. Everyone lined up for priority, whether had status or not. Once I got on the plane, the seats were AWFUL - the worst I've ever experienced. The pitch between them impossible. When passenger in front put his seat back, was practically in my throat. Couldn't lift the armrests completely, which was ridiculous. Even with an empty seat between myself and row-mate, we were cramped and couldn't get comfortable bcse of arm rests. Absolutely awful. Cannot imagine how much worse it would have been if seat in middle taken."

Pros: "Crew was okay. Boarding was okay."
Cons: "Food was not great. Snack was a candy bar? No other options in back of the plane. Entertainment cut out and the system was difficult to operate and movie variety was not wonderful."

Pros: "We flew on an enormous double-decker Airbus that was equipped with an entertainment system that offered dozens of movies, TV shows, and other entertainment to keep the entire family occupied for the length of the flight. We could also charge our phones and other electronic devices from our seats. The flight attendants were all very nice and the food was fine. The distance between the rows in coach was comfortable, even for a 6' tall person. It was a great flight!"
Cons: "One of our bags did not make the connecting flight from Rome but it was delivered to our house the next day, so in the end it was fine!"

Pros: "Archibald Elba"

Pros: "The BA crew were great."
Cons: "I paid $ 2,100 for a IAD-LHR-NCE return, on short notice, in high season which I think is very expensive; a family emergency left me with no choice other than a cheaper Turkish Airlines alternative through Isranbul which, given recent events, I thought to be unwise. My main complaint is with economy seating which I find very uncomfortable."

Pros: "The flight crew were all very courteous and helpful throughout the entire flight. They made the entire trip as comfortable as possible."

Cons: "The plane was parked not at the terminal, but far away. The one hour delay occurs because of 300 passenger transportation from and to the plane. This delay could be avoided if terminal services were more responsible. I always thought that the United provides the worst food in economy class. It appeared that BA food is even worse. The entertainment software was obsolete and delivered an image of a very bad quality."

Pros: "The crew was excellent!"

Pros: "The plane was clean, the flight was smooth, and the staff was friendly."
Cons: "Too little leg room and too little incline in Economy seats. Food mediocre."

Cons: "My flight was delayed at the last minute and had to sit in the Heathrow Airport for 4-5 hours and remain seated another 7-8 hours once finally boarding at another gate opposite other end of airport. Upon arrival to Dulles International and clearing customs/immigrations and finally making it out to claim my baggage my luggage was deemed lost and never made the flight to Dulles. To this day, I still do not have my luggage with my belongings containing Rx, clothing, shoes, souvineers, etc. Needless to say, I am very upset let alone extremely inconvienced."

Pros: "Entertainment and crew were good"
Cons: "We booked our flight three months ago and my friend was bumped from the flight since they overbooked. They were still selling tickets up until the flight. They didn't ask for volunteers but somehow picked her. When I asked if I could stay with her, I was told that I would have to buy a new ticket for the other flight. Also they were very rude while explaining it. Not impressed. Also the flight was delayed because they didn't start boarding on time and then we sat on the runway for about 30 min."

Pros: "Comfort, excellent customer service and care. Everyone smiled way to goo"

Pros: "Good movie selection, food tasted alright."
Cons: "My entertainment screen was malfunctioning, the crew was somewhat robotic and not very accomodating, and the large snack was served right before landing--so we had to wolf down the food and it made me feel sick to my stomach."

Pros: "One of the crew members, a flight attendant, was really a blessing in the way she cared for the passengers and had such a sunny and sweet smile and personality toward everyone she served. Was really thankful she was on our flight."

Pros: "Excellent staff; great meal; nice variety of entertainment."

Pros: "The crew was excellent and the seating was comfortable."
Cons: "For a large part of the flight the in-seat entertainment didn't work, making for a poor experience for the first half of the flight. The crew was eventually able to get the entertainment working again so kudos to them for that."

Pros: "The flight got us home"
Cons: "American Airlines, which ran the flight as B.A.'s partner, didn't give any reason for the on-ground delay, and acted as if we all should have expected to be an hour and a half late leaving the terminal. They offered very little information and didn't really care that we were so late leaving."

Pros: "I took an earlier flight from Washington Dulles and it was very cramped. This Air Bus was much more comfortable. The seat was softer, and wider."
Cons: "However, the rude person in front of me put his seat all the way back from the beginning of the flight and it was VERY tight. I was hoping he would out it back up a little, but to no avail. I don't think the seat needed to be back so far. Maybe it should be mentioned in the videos we see at the beginning of the flight?"

Pros: "Flight was on time , the service was excellent . I enjoyed the flight ."

Pros: "I like the ability to watch movies"
Cons: "The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason"

Cons: "Seat choice flexibility, but it was basic economy..."

Pros: "Flight was not over crowded, allowing for proper social distancing! That is MUCH appreciated. Crew was wonderful."
Cons: "The couple in front of me got in a physical altercation as well as the couple seated behind me. Both situations caused much discomfort and could have been defused faster by flight crew"

Pros: "Arrived alive, didn’t sleep in the Charlotte airport like last flight. didn’t lose a bag....didn’t check one, learned that lesson before"
Cons: "WiFi did’t work. Boarding the end of the terminal/gate was a mess. Crew was late, so flight was late. Packed in like sardines....normal American Airlines."

Pros: "Attendant was quick to provide seatbelt extender."
Cons: "Seatbelts were short. I'm a big guy, but I needed a seatbelt extender. This wasn't an issue on other flights."

Cons: "Paid for First Class so I could sleep on this red-eye. Wasted my money. Seat was uncomfortable, legroom in my bulkhead seat was horrible. I can sleep anywhere...make that ALMOST anywhere, now."

Cons: "There was a three hour delay for missing crew."

Pros: "The coffee was hot?"
Cons: "Communication was awful. Make flight attendant had less personality than a dusty brick. Idiot behind me was leaning on my seat so I couldn’t recline. It was just probably one of the worst experiences I’ve had flying."

Pros: "Nothing"
Cons: "Working plane mechanical issues"

Pros: "Being bumped to first class."

Cons: "Caught an earlier flight and the entire team made the process seamless."

Pros: "It’s not like it used to be. U S based airlines lag behind their European and Asian counterparts"
Cons: "There’s always room for improvement. Too much to list here"

Pros: "The staff was really friendly."

Pros: "many movies"

Pros: "plane had wifi"
Cons: "multiple gate changes multiple delays boarded and then sat on the plane never pushing back from gate"

Pros: "None"
Cons: "The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!"

Pros: "Entertainment selection was great. Overall, a very smooth experience."
Cons: "Really only one complaint - the armrest between my seat and my toddler’s seat did not raise up. This meant he could not lay his head on my lap to sleep. Other armrests has this capability. Not sure why they would not all be able to do this."

Pros: "The crew and entertainment were good."
Cons: "The comfort was not the best, tiny middle seat. He worst part was the delayed. We ended up boarding 3hours late in Dallas for the Paris flight."

Pros: "They rerouted me so I at least salvaged some of my trip."
Cons: "They rerouted me for no reason making me miss my reunion."

Cons: "in the airport, the gate area dirty!, bathrooms dirty, no place to charge phone. The walk to the airplane, getting aboard the plane after the gate and flight changed and delayed. Being told it was weather related on the plane and being told it was MAINTENANCE by customer service. The plane was very crowded, the flight attendants never smiled. WHen i told the attendant i was being "rained" on he said...i know its happening everywhere..... he said there was nothing he could do but get me paper towels...they never came. I was very annoyed getting off the plane walking back and forth....it was aweful. and my flight before this was no better i am VERY TURNED OFF BY AMERICAN AIRLINES RIGHT NOW."

Pros: "The crew were polite, accommodating and understanding"
Cons: "The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging."

Cons: "This was an 8 hour international flight and there was no leg room, outdated amenities and no tvs! How can people take an 8 hour flight without individual air vents??? I have never had such an uncomfortable flight, and I will never fly with you again."

Pros: "Left and arrived more or less on time. No major issues."
Cons: "Gates are way too far apart in Miami and the golf carts to get between areas seem to require reservations and long waits. Ridiculous. Most MIA staff was very rude (this wasn't American's own staff, or TSA, I should note). American stripped my group of our seat assignments (which we had selected 6 months prior) without reason and with minimal apology. No solution offered. Got middle seats but luckily was able to switch on one of the computer kiosks. Flight crew didn't seem to care that other people moved to the for-pay seats further up front (the flight wasn't full)... so why did we lose our seat assignments and get grief with not being able to select anything good? Not impressed."

Pros: "Quick, efficient"

Pros: "Flight departed on time. Meal was hot and tasty. Friendly crew."
Cons: "Insufficient arm/legroom. Limited selection of interesting movies."

Pros: "The fact we arrived safely"
Cons: "Long time to claim baggage, three hours delay, uncomfortable seats"

Pros: "I liked arriving safely, although we were an hour and a half late"
Cons: "American switched pilots last minute, so all passengers sat waiting in our cramped seats for about 15 minutes while pilots got situated in the cockpit. Then it was discovered a preflight mechanical check hadn't been done. So we all sat for another HOUR waiting for the mechanics to arrive and do their work. The flight attendants were unpleasant and rude."

Pros: "I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it."
Cons: "I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine."

Cons: "Complementary reservation 24 hrs before flight. B-757 was smallest airplain I ever fly over atlantic."

Pros: "Nothing"
Cons: "Although I should now be at my final destination, I still have 11 hrs of travel to go. My flights were changed three times. The first cancelation caused me to buy new tickets at a higher price I had originally purchased them at. We were redirected from Kayak to Vayamo and they have no sense of customer service. Horrible"

Cons: "Rude crew, no bathroom useage for entire flight and staff would not help handicap with luggage."

Cons: "Poor integration with American Airlines for the reservation. Whenever I would check in through British Airways it would not redirect my information accordingly to AA. This made the experience aggravating for doing basic tasks. Then I apparently was flagged by APS."

Cons: "The crew wasn't very friendly - which is something I have noticed between AA and United. United seems to be much more friendly and welcoming."

Pros: "Good crew"
Cons: "Very dark and hard to see entire trip Overhead lights too bright and aimed at odd angle"

Pros: "I flew Tokyo to Vegas and the entertainment was great."
Cons: "They cancelled my flight vis lax and put me on a flight vis Dallas. That added about 7 hours to my journey. Then they sit on the tarmac for 50 minutes doing nothing on both of the two flights."

Pros: "The spaciousness of the seating on AA is tops bar none"
Cons: "The cookies and it was cold. Jesse"

Pros: "I think they were holding the plane for a connection flight arrival."

Pros: "Boarding was simple"
Cons: "For my whole three hour flight a child kicked my chair, i asked the mother politely if she could get her to stop. the woman didn't even apologize and the kicking continued for three hours."

Pros: "Being able to see movies for free was a real plus since the flight from Australia to Wash.DC is so long."
Cons: "Everything OK."

Pros: "Had row all to myself--that's a rarity"
Cons: "1hr departure delay"

Pros: "Leg room Kind stewards"
Cons: "No gluten free meal options"

Pros: "Older aircraft, seat cushion was on its last legs regarding comfort as I sunk to the frame of the seat. No onboard entertainment on the headrest as compared with our outgoing flight."
Cons: "The seat discomfort and the lack of entertainment."

Cons: "Significantly late & rude, as usual."

Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space."

Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."

Pros: "Much more legroom on this flight, even though it was a smaller aircraft."
Cons: "Gate agent seemed a bit overwhelmed. Helpful, but not overly friendly. In stark contrast to my earlier flight from Charlotte to Memphis, where the gentleman was extremely pleasant and cheerful."

Cons: "There was no one at the gate to keep us updated about the flight delay"

Pros: "once I made it on it was smooth"
Cons: "plane in cos had to refuel so we were 20 late leaving and I bearly made it to next flight in dallas they were closing doors, young people ran but im old so could not move as fast, it was a challenge to not miss flight"

Pros: "It was a short flight to begin with but due to winds it was delayed."
Cons: "Due to bumpy air nothing but water was handed out to cabin passengers. 1st class managed tho. We were asked to stay seated almost the entire flight, although people still went to restroom as needed. After a late night it would have been nice for a little bite to eat. But apparently mother nature thought otherwise."

Pros: "That I got from Florida to California"
Cons: "Old planes. Dirty. No entertainment. Noisy. No chargers for electronic devices. No music Even on short hour flight. Small narrow seats even on premium seats. Over rated and expensive."

Cons: "It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth."

Pros: "The on-board entertainment"
Cons: "More food, more water"

Pros: "I liked the food"

Pros: "The lady checking me in was nice"
Cons: "Items were stolen from my bag"

Pros: "It was on time and everything went well"
Cons: "They could have offered more water"

Pros: "usb Power"
Cons: "The seat padding needs to be improved."

Pros: "Nothing the crew was mean and rude I’ll never fly TAP air Portugal again"

Cons: "Legroom"

Cons: "We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray"

Pros: "Crew was great and seats had footrests."
Cons: "Very old plane with outdated entertainment system and no power outlets. Had to take bus to plane, we repeatedly lined up for boarding only to have our flight delayed again and again."

Pros: "Crew very friendly"
Cons: "The process for getting ready to board was a little chaotic"

Cons: "Boarding process was in fact dangerous, with people corralled into small spaces without letting them out on the other end. We felt claustrophobic, crushed, and at one point people were even having to jump over the escalator to the bus loading area because there was too much crowding. Dangerous"

Pros: "Pillows, blankets and earphones waiting on the seat and it was a lovely crew. Hurricane Dorian made us late for our connecting flight but we were impressed with the efficiency of a waiting rebooked boarding pass upon arrival."
Cons: "Even with an upgraded seat purchase they were uncomfortable and hard to sleep in. This is an ongoing problem on most airlines. One would think that with technology, a better system could be designed..."

Cons: "Punctuality"

Pros: "I lost the flight????"

Pros: "Nothing, I tried to cancel the reservation 3 days after I made it and couldn’t even get a percentage back. What a waste."
Cons: "Let me cancel the flight for a percentage back so I didn’t have to waste the entire price of the flight for a ticket I couldn’t use."

Pros: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Cons: "Better flight attendants who know how to help. Never TAP again!!"

Pros: "Service"
Cons: "Coordination between connection flight"

Cons: "The check in process was chaotic and slow. At one point there was one woman checking in 3 lines of people for 45 mins before help arrived"

Pros: "Servicio"
Cons: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Cons: "There was a group of Swiss passengers very noisy and crew did not asked them to behave."

Cons: "Poor service"

Pros: "Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again."

Cons: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Cons: "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."

Pros: "When missed connection, airline had vouchers ready — like they’ve done this many times before."
Cons: "In one trip, two flights canceled, and one flight delayed so missed connection. Hard to reach anyone to reschedule or change plans."

Cons: "Pilots on strike. Faro to Lisbon flighted delayed. Missed connection to London. 6 hour delay in Lisbon."

Pros: "Excellent layout, excellent service."

Pros: "My experiences on TAP have always been pleasant. The crew is friendly. Everything works as it should. No complaints."

Cons: "Next-day connecting flight after a delayed arrival and involuntary stopover in Porto due to air traffic over LIS. This time around, the flight took off an hour late because of [guess...] air traffic. Well, my dear LIS management, that's how you sink your national carrier."

Cons: "The worst airline"

Pros: "The flight was direct to Lisbon"
Cons: "TAP a total disappointment. The biggest surprise of which you guys at Kayak are somewhat responsible is the ridiculous fees of $90 dollar per bag checked in. Obviously the face value of the ticket is cheaper but in practice I had to pay 360 dollars to check in my bags going and coming."

Cons: "Huge delay. No clear explanation what caused the delay"

Pros: "The food was good. I have Celiac Disease and they accommodated my gluten free necessities with GF bread!! Wow."
Cons: "The entertainment for an international flight (9 hours) was horrendous. The tiny TVs were actually fuzzy and it is set up so that you cannot actually choose your movie. It is like watching TV where you may tune in to a movie 20 minutes into it playing instead of starting whatever movie you want from the beginning. To make matters worse, there was no plug-in in case you wanted to watch entertainment of your own on phone/iPad."

Cons: "Be aware at check-in. It seems TAP never keeps the promise on the seats you reserved/paid for. The seats reserved appear in your e-ticket and in their app after purchase. But at check-in you find you were moved to the back and to the middle. All good seats gone. Has happened frequently with us!"

Pros: "Flight attendants were great, plane was clean, smooth flying, takeoff and landing"
Cons: "Check in and bag drop took us 1 hour even though we had already checked in online. hard, and narrow seats, needs more legroom for international travel, armrest between my wife and I was very wide and wouldn't go up all the way making it extremely uncomfortable for us on a flight from Miami to Portugal. My wife's seat didn't recline because it was broken. And to top it all off they lost one of our luggage tags because the lady in Miami tagged the bag with somebody else's name and destination on it. Still waiting to hear if I'm going to have my luggage for one year anniversary vacation....!"

Cons: "Some not so friendly crew members on this flight. There was one tall, blonde flight attendant who wore so much perfume that I could taste it every time she walked down the aisle. You can't have that in an enclosed space. In this day and age of so many people having food allergies to nuts, why would you serve a dessert with almonds?? My daughter almost ate it because there was no warning label. It scares me to think what might have happened at 12,000 feet."

Cons: "We were advised as we boarded that there would be no meal/snack service on the 3 hour flight. There was no time to purchase food at this time. It would have been good to have a big sign in the check in desk or a PA announcement so passengers could make alternate arrangements."

Pros: "Overall flight was great and crew very polite"
Cons: "I have nothing to complain about it!"

Cons: "Second half of flight was very rough"

Pros: "The plane was newer and clean. The flight left and arrived on time."
Cons: "On a non- stop flight from Madrid to Portugal which I checked in 2 hours early for my bags and those of 15 other people were LOST.I did not receive my bag for 28 hours! They only deliver once a day. Additionally, they charge extra for everything you can imagine. Any weight over their limit is 105 euros."

Pros: "We left on time, east flight"

Pros: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Cons: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."

Pros: "Good price. Fast, friendly crew."
Cons: "Incredibly tiny seats."

Pros: "All included extra inches of leg room and personal entertainment system at no additional cost. Food was excellent on our way to Europe, not so good on the way back but still decent. The crew was professional and courteous and the boarding process (two kids included) was very smooth. This has been our BEST experience with an airline in 15 years of traveling annually to Europe. I will book with TAP for now on."

Pros: "Flight Time was short and arrival and departure times excellent."
Cons: "Could have had more recent movies and more variety"

Cons: "We were told that the flight had wifi and it didnt. The video units on back of seats were okay- not great. The audio on the headphones was not good at all."

Pros: "Easy check in, easy boarding, more or less comfortable (as much as you could hope on an airplane) and quick, on time and safe flight."
Cons: "Crew was a little chilly, but not rude."

Pros: "Ver good flight Nice service on board The plane was very well maintenance"
Cons: "Food is not good It is not tasty"

Pros: "Food ok"
Cons: "Again delayed and seats were ridiculously small"

Pros: "Crew was great!"
Cons: "Flight was delayed 3 hours"

Pros: "Easy to buy"
Cons: "Long delay"

Pros: "Great crew, prompt take-off and boarding / de-planing"
Cons: "Seats were dated and uncomfortable"

Pros: "Airport"
Cons: "Cancellation with little notice and rebooked on flight two days later."

Pros: "The movies."
Cons: "It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly."

Cons: "Tight cabin on Regional aircraft."

Pros: "Very roomy, comfortable seat, great service and a pretty decent meal for a two hour flight. The heated nuts are a nice touch."
Cons: "Few complaints, though the set back screen is certainly small compared to other airlines' offerings in Economy. (Emirates perhaps being the stellar outlier on this account.)"

Pros: "It was comfortable..the food was plentiful, but the chicken wraps were like eating cardboard...ice cream a delight."
Cons: "The chicken wraps were almost unedible..."

Pros: "On time and all fine. Excellent service and good food."

Pros: "The flight attendants were nice."
Cons: "Paid extra for a little bit more leg room and ONE free drink which I had to remind them it was free. My seat didn't recline. My Tuscan Wrap was tasteless -- no it tasted like sawdust, and the food was not even complimentary with the "plus" charges like it is on Westjet. No preboarding traveling with a pet. ☹️"

Cons: "Late to take off, thankfully I had booked my flights far enough apart as this also happened last year on the same trip/flight."

Cons: "Flight 25min delayed"

Pros: "Liked the entertainment system and the fact that none of my luggage was lost on this trip. (Air Canada is a real pain to deal with on lost luggage.) Vegetarian meal was not gourmet, but good."
Cons: "Arrived late so next flight had to be rebooked. They did give us a food ticket though. I would give it an overall good rating (instead of okay) if it had not arrived late."

Pros: "Nothing"
Cons: "Our flight was delayed by 16 hours. We lost a whole day of sightseeing. We had tickets that we unable to use. Had to spend the night in a dumpy hotel. Ended up getting sick because of the all the stress. Several reasons were given for the delay but always different. I contact Air Canada to see if there was any compensation for the inconvenience. They have not replied in 2 months. The worst part was the rude and insensitive remarks by the inflight crew. Hope to never fly on Air Canada again"

Pros: "Decent movies."
Cons: "I separated from my 2 daughters and husband because they did not allow me to pick seats or check in online. I was stuck in the seat immediately in front of the stinky bathroom in a seat that didn't recline, had no hdmi charging port and was pretty much continuously crowded by bathroom-goers. In fact, so many bathroom goers grabbed the seat in front of me that they touched my movie screen about 7-8 times, causing the menu to pop up and interrupt the movie. Otherwise, the food was gross and one of the flight attendants was very grumpy."

Pros: "My mother's attendants and the flight crew were very friendly and courteous to her."
Cons: "No information or communication about bringing your own food or snacks on board. No food, snacks,entertainment or immigration forms were available. There was some food for purchase but if you didn't have a credit or debit card then you couldn't buy it. My mother was in a wheelchair waiting to board in Toronto and would have bought food to either eat there or carry on the plane but another passenger was severely reprimanded for getting out of her wheelchair and going to the bathroom, so my mother was intimidated to stay seated and not go to the bathroom nor ask any questions as to if she could go and buy some food or snack to eat while she was waiting. Only juices were served. She was flying since 11 am and arrived at 9:30 pm without any food. The website as well as all emails should inform about luggage weight as well as food and entertainment. On a layover the attendants should be more cooperative with disabled passengers and allow them to use the bathroom as well as to go and buy food."

Pros: "Crew were excellent, flight itself was comfortable once finally underway"
Cons: "My flight was delayed, never given an explanation. My bag did not arrive with my flight from Victoria to Toronto. I was never told why this happened, and I was refused entry through customs and forced to miss my connecting flight."

Pros: "Very friendly & helpful flight attendants."

Pros: "Flight was on time. Personal entertainment is very good and crew was great."
Cons: "Boarding is always a bit chaotic with the carry on bags. I am tall, so economy seats are always uncomfortable."

Cons: "Flight delays"

Pros: "Flight was late. Boarding was late. Arrival was late and lastly the held us for 30.minutes before we could leave. Bad experience."

Pros: "Friendly Staff."

Pros: "I don't have much that I liked besides the fact that it got me from Venice to Montreal."
Cons: "The service from the attendants is probably the worst that I've ever had. I had to ring someone and remind someone twice that I received the wrong customs form. Finally I had to walk back to the end of the plane where I saw four stedeardesses giggling over someone's phone. I missed one of the meals because I was dozing off and when I requested some food I was told that there was none left. The entertainment is subpar. You need a mobile or device with he app already installed. And even so the movies and shows are outdated and not very entertaining at all. On top of that, both legs of my flight my outlet was not working and not charging my device. Air Canada rouge- never again!"

Pros: "The flight attendant was trying very hard to comfort passengers with very cheerful attitude. She was a savior of the flight."
Cons: "The way the ground crew handled the delay such as the way explaining (or lack of) the cause of delay to the passengers after the 5 hour of extra waiting."

Pros: "Choices of movies were nice . Food was good ."

Cons: "There was cold air blowing on our feet the entire flight."

Pros: "It was a short flight and I shared my seating with average weight people. The crew members and the pilots were very informative."
Cons: "During a short flight there is not much to experimented and less to comment."

Pros: "Able to upgrade to 1st class"
Cons: "Customs what a cluster of confusion"

Pros: "Polite and friendly crew"
Cons: "Connection was a hectic with staff sending up and down to get our boarding passes. TSA had short lines but long wait and a lot of attitude."

Pros: "Crew was wonderful I was very glad that the Toronto boarding person recommended that i get on the flight as there were still empty seats -- there were no seats on the next flight that i had been switched to because my bag was on that one (supposedly)..."
Cons: "My bag was not on the next flight, so i had to get a hotel room for the nite, It was not on the 8/14/16 Sunday morning flight as stated their system; although the Dulles manager was very helpful, my bag was nowhere to be found. Someone drove to Dulles from Va Beach with my car keys -- i was called sunday nite that bag arrived.and would be fedex'd 2-day which put arrival at Wed 8/17/16. Still not here on 8/20/16. Sad and disappointed at how botched the return trip was."

Pros: "The helpdesk was helpful when I got a hold of someone. The compensation was decent."
Cons: "I bought my round trip ticket from DC to Paris via Toronto since March 2016. But the flight back from Toronto to DC was overbooked and I got bumped off the flight. The agents were severely understaffed and had no information about the situation. Also, when I finally got the flight back to DC, my luggage was lost."

Cons: "Customs was disorganized and we were sent to the back of the line twice. The people working there didn't know what they were doing. Then our flight was delayed 3 separate times, first 2 hours, then another hour, then another hour. The seats on the plane were made for children. Luckily it was only a 1 1/2 hour flight."

Cons: "Delay after delay."

Cons: "Terrible all around. About 10 total delays and one on flight delay totalling 7 hours. No information except lies was given the whole time."

Pros: "Nothing"

Cons: "Lost bag"

Pros: "Wonderful crew, enjoyable flight!"
Cons: "Neighbor on flight was clueless to the rest of the world & left light on, video on, and used me as a pillow"

Cons: "Everything from customer service to flight."

Cons: "The flight was 2 hours late. It had apparently arrived late, and then they had mechanical problems. Air Canada gave me some inaccurate information which delayed me in Montreal and made me miss my connection to Toronto. Also, even though I specified to the flight attendant that I was connecting to Toronto before going to the US , they only gave me the US custom form even though you apparently need to fill the Canadian one even if you are just transiting through the country."

Pros: "Nothing"
Cons: "7 hour delay combined with the most rude airline staff I have ever met."

Cons: "Again, more delays."

Pros: "This flight left without us due to delayed arrival on Air Canada flight from Seoul to Toronto. The positive was that it was one Air Canada flight I didn't get on."
Cons: "Due to lack of available options to get to ANY DC area airport before the evening the day after we were supposed to arrive, I accepted going to Philadelphia. That flight was also delayed. From there I rented a car and got home at 3 a.m. instead of 9:45 p.m., about when we would have gotten home on the original flight. If we had waited for the next available flight to the DC area, it would have arrived some time after 2:48 p.m. the day after we were supposed to arrive. I know this because I was told this was the fastest route to DC--before the same Air Canada agent then told me that it was no longer available. A dreadful experience."

Pros: "It was a quick flight."
Cons: "Nothing"

Pros: "Seats seem slighly bigger and it had a good configuratiom with only 2 seats on the outside rows."
Cons: "Older aircraft with poor air circulation, i couldnt feel the air con. I dont like the idea of an 8hour flight where you need to bring yoir own entertainment device or rent of theirs but having only limited outlets to charge devices."

Cons: "The departure postponed several times. The comfort in those parts of Toronto and Dulles airport which us Canada express is absent at all. There are no even seats enough for all passengers."

Cons: "The flights were booked much too close together to get through Customs in Canada. If we had arrived on time we would have had only 1 hour and a half to make it to our next flight. However, our flight was late leaving Dublin. It was extremely stressful and we had to literally run through the airport to try to get through customs and to our next gate. if that flight hadn't also been delayed, there was no way would have made it"

Pros: "My Flight was canceled without us getting any notification and causing major delays and headaches with NO offer for compensation to help e.g. with a $70 taxi we had to incur to get from DCA to IAD. Poor service"

Pros: "The crew got us out of Toronto very quickly"
Cons: "The incredibly small overhead bins"

Pros: "no entertainment or food. drink service got to back of the airplane about 5 minutes before beginning descent. Problems though were all before getting on the plane. Will not fly through Pearson again."
Cons: "After 12-hour flight from Tokyo, found flight to Dulles cancelled, with no adequate passenger assistance. Few staff to deal with issues and no familiarity with DC airports, IT support for the few staff available was poor. At re-booked flight gate, the area service desk unattended for an hour; finally found a helpful ground crew who said they are on break and got staff to service the desk, albeit grudgingly. Several flights delayed, in the horrible Gates F-84-99 area; confusion reigned supreme. Staff needs to understand that Dulles is way west of DC and BWI is way NE, so getting re-routed from Dulles to BWI is MAJOR change in ground transportation options and distances. Also need to update IT programming so staff can use it easily without long waits and calls for help. and some air conditioning in the F 84-90 gates area would be nice. Horrible situation--not enough seating, only service in whole area is one bagel shop."

Cons: "This plane was very late! I understand this happens a lot."

Pros: "Flight attendants were nice"
Cons: "Food quality"

Pros: "Efficient and very nice crew"
Cons: "90 minutes delay for departure from Brussels to Washington..."

Cons: "extra taxi in DC"

Pros: "The flight attendant was very quick to meet any needs big or small."
Cons: "Still extremely unhappy about my broken item."

Pros: "Food was better than average."
Cons: "Boarding could be done more efficiently."

Cons: "When I was trying to get in the line to check"

Pros: "I found that the meal served was of particularly good quality and tasty"

Pros: "One positive point. The boarding went well. The flight took off before schedule and arrived ahead of schedule."
Cons: "Cramped seating. Flight attendants hardly seen (they are busy trying to sell stuff). Not a glass of water, if you get thirsty it's 3 euros for a small bottle. You get what you pay for..."

Pros: "Overall good flight, get what you pay for."
Cons: "Had to hop to a couple different counters because no one knew who air Brussels subsidiary was at the cincinatti airport. I didn’t think to check ahead so also on me for poor planning."

Pros: "The flight was pleasant and the crew was friendly and professional. I pre-ordered a special meal, which came with no problems."
Cons: "The boarding process was so disorganized. They called us for boarding but crammed all of us into a waiting area before the boarding door was open. We were all standing in tight conditions for 50 minutes before we were let through and ended up taking off late. They later made an announcement on the plane that this was due to a problem with the airline's cleaning crew."

Cons: "3h delay!!!"

Cons: "I travel often with Brussels Airlines and often run out of movies I want to watch during my trips. Air France has a selection of movies that is 2-3 times the number of movies offered by Brussels."

Pros: "Nothing"
Cons: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."

Cons: "Stingy with food, very little entertainment if at all"

Cons: "Late departure in Brussels with confusing and inaccurate information. The food was tasteless, my kids and I hardly ate anything because of it. The in-flight entertainment options were pretty limited. Once again, the flight crew was not very friendly or service minded."

Pros: "Nothing"
Cons: "Called and made a reservation directly with Air Brussels to make sure we got a bassinet seat for our infant and that did not happen. Old airplane and very bad customer service all around. Took over 2 hours to check in at 4am in the morning."

Pros: "Forgot they were on 24 hour time. Maybe send an alert about that."

Pros: "The crew was on point, the comfort was great though the plane was a bit cold they had plenty of blankets. The organization of finally getting onto the plane was great."
Cons: "The boarding process was confusing and disorganized. Perhaps it's always this way but they began boarding rows 32-47, but never changed the monitor when boarding of additional rows began. I didn't understand the need for extra security prior to arriving at the gate either. I was already in the terminal, but then needed an additional sticker on my passport. Not enough options in the entertainment section."

Cons: "Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross."

Pros: "Sufficient seat space in a window seat. Excellent customer service on board, compared to any US service provider."
Cons: "Boarding. Unorganized and not very customer friendly."

Cons: "4 hour delay"

Pros: "Nice crew"
Cons: "Horrible food if you opt for Halal. Imagine having to eat the same thing from start to end in an international flight. Major turbulence, got sick to the stomach when I got home. I have to admit my overall experience was very very poor."

Pros: "Crew was very nice"
Cons: "Food was fair. Movie selection was poor."

Pros: "The crew was excellent. Flights were uneventful. Enjoyed the ability to watch a movie on the little TV that each seat had. Made the long flight feel much quicker."
Cons: "On my flight from Dulles to Brussels, the seat cushion was pretty much worn out. Felt like I was sitting on concrete. My butt was pretty sore after the flight. Flight back was totally fine. But it was a small inconvenience. Everything else was great."

Pros: "Leg room and food on board was pretty good. The flight crew was very friendly."
Cons: "The competence and effectiveness of the boarding crew was deplorable. Everyone looked and acted like it was their first day on the job. If I have a choice, I don't think I will ever fly this airline again. Brussels airport is also a confusing mess. You just wait in line after line with no clear direction. They left one of my bags behind in Brussels as well, and I have yet to receive an update on where it is."

Pros: "The crew seemed nice"
Cons: "I was literally in tears by the end of my flight because my back hurt so bad in the seats. When I was boarding, I had a two hour layover and I still had to run for my flight and they were already boarding when I got there. The food was tasteless. All I could do was try and sleep and pray the flight ended quickly."

Pros: "The extra leg room was very much worth it! Did the trip both ways. On the way to Europe we went standard economy and economy plus on the way home -- economy plus was much more comfortable over the long duration of the flight"
Cons: "The food remains mediocre at best in the economy cabin."

Pros: "The food served was wonderful, as well as service."

Pros: "The crew were very respectful and professional did not like everything from Accra to Brussels ."
Cons: "We pay the crew so they need to respect us. One guy among the crew members was very disrespectful and unprofessional ."

Pros: "I flew on United, not Brussels, on this leg."

Pros: "Once on the aircraft, the flight was quite nice. The drinks and food were very good. The flight attendants were very helpful. Having blankets was very nice, since it was very cold in some sections near the toilets. I was selected for supplementary search but the attendants were very efficient and courteous."
Cons: "No one explained why one needed to go through the Brussels Airlines pre-check gate (at gate #40) and have our passports reviewed again and a sticker added. It was a mess. At the gate, it wasn't clear where the boarding lines were compared to the lines to see a desk clerk and no one was around to explain what was going on. We didn't know if there was another check going on or it was a boarding line."

Pros: "USB socket and decent selection of movies, music etc."
Cons: "No wifi and no electrical socket. By row 43, they ran out of blankets and dinners other than beef. The check-in website looked like it was from the 1990s. When I had to pay for a second bag at the airport (IAD) on the outbound flight, it took 15 minutes. When I came (BRU), they told me to wait in 3 different lines, wasting 30 minutes, before I got to the correct line. Then board the flight to return was a 45 minute delay. It's like these guys were totally new to the airline business."

Pros: "Food"
Cons: "Entertainment"

Pros: "Flight time and plane were fine."
Cons: "United charged over twice the fees for extra bags! I feel this was unfair."

Cons: "* No information was provided to the passengers about an additional delay of the flight after the original 5 hour delay. * No compensation was offered for the inconvenience of a delayed baggage by 2 days. * My family is definitely not going to fly with Brussels Airlines after the experience we had."

Pros: "Friendly crew, good food"
Cons: "First time on Brussels Airline - flying from IAD to Budapest and back via Brussels. On the long haul to/from Europe, the seats in coach did not have any type of individual air flow control above the seat. I was sitting by a window which must have been directly facing the sun. I have never been so hot and uncomfortable on a plane. Some kind of air conditioning did kick on for a short duration, but it was not enough."

Cons: "Audio didn't work, broken tray that the food and drink could fall, unresponsive crew staffs (they consistently ignored my call and even turned off the call light above my seat-they just didn't do anything)"

Pros: "The food, efficient crew"
Cons: "Awful boarding process, one person alone for all the passengers with another 3 around doing nothing, which caused the departure to take place more than an hour late"

Cons: "The flight was canceled. I found out the day before my departure - the airlines didn't even contact me to let me know - and I never got reimbursed for the canceled flight. I had to purchase a $1500 new ticket to get back home in time. I wrote to the Brussels Airlines and they never addressed these complains."

Pros: "The service was only exceptional l, there weren't too many good movies selections.overall The turbulence made made the trip worse although the whether was very.l clear. There was also a weird background noise. Boarding was terrible had to wait an hour in a long line"

Pros: "I liked the crew. They were really nice and spoke many languages. Even though my seat was in the middle I still was able to see out of the window."
Cons: "There was nothing:)"

Pros: "As far as flying goes the crew where very professional, pleasant and helpful. Honestly, I did not interact with them much but they seemed to all get along well and do their work happily and efficiently. They managed a large multi cultural flight well which is likely no easy job!"
Cons: "Seats: Why is that head rest attachment on the seat? It's AWFUL! It forces your neck in a very bad position. You have to be tall to use it properly. There should be a way to remove it for those of us too short to use it as it was meant to be used. The food on this flight was not the worst I have ever had but it certainly was not goo either. Two rice dishes...why? Boarding seemed to be slow and a bit unorganized. Why not board by seat zones?"

Pros: "My flight was cancelled at midnight. It was delayed at least five times before we were notified it was cancelled. The staff was rude and mon accomidating. I had to cancel work. I'm tired and angry."
Cons: "United airlines"

Cons: "Airfair.com is terrible. They re-ticketed my mother who was traveling with me on a different flight and would not acknowledge this. I was able to get it resolved but took many calls and emails - a huge hassle. I would never book another flight through this "travel agency"."

Cons: "We were flying to Brussels about three weeks after the terrorist attacks at the airport, then home ten days later. So I understood the lines and the extra security. But the last communication I got from them (via United Airlines) said that our flight was leaving at noon on Sunday. Without notifying me, they moved our flight up to 10:15, so we missed it. We were able to get on the same flights the next day."

Pros: "Flight attendants very responsive and all staff friendly."
Cons: "THE AIRPORt!!! I give their handling of the difficult problem they faced a zero out of ten."

Cons: "Very poor management of flight changes with Brussels Airport being closed. We had to book a whole new flight and are fighting to get refunds for the flights that eventually didn't even happen."

Cons: "No drink or food offered"

Pros: "Everything was excellent"

Pros: "At the gate there was a wonderful United Airlines employee (the flight was operated by United Airlines) who made an extra effort to organize me and my husband seats next to each other. The flight was full and we didn't have seat bookings before boarding."
Cons: "I didn't like the food which is usually expected on airplanes. Still, there is one quite simple thing that is possible to arrange to improve the quality - fresh bread instead of dry and hard one. Comfort - the airplane had 3-seats rows on sides. I prefer 2-seats rows. I haven't noticed that bigger planes mean automatically cheaper flight tickets. Therefore I definitely choose less crowded plane with more comfort. Entertainment - the TV was touch screen. Modern idea but poor realization. The TV user interface was very hard to manipulate because the extra mouse that had to be brought on right button hardly moved."

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Daily cleaning, installation of cabin HEPA filters on flights from Lyon Lyon-Saint Exupéry to Washington Dulles Intl

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