Find cheap flights from Madison to Connecticut
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MSN — Connecticut
May 18 — May 251
Round-trip
1 adult
Economy
From?
To?
Wed 5/18
Wed 5/25
Search hundreds of travel sites at once for deals on flights to Connecticut.
Good to know
Low season | May |
|---|---|
High season | November |
Cheapest flight | $218 |
Average price round-trip | $645 |
Good deal round-trip | $409 |
Good deal one-way | $281 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 26% increase in price.
Flight from Madison Truax Field to Hartford Bradley Intl
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Connecticut
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be November and December. The cheapest month to fly to Connecticut is August.
- Morning departure is around 2% cheaper than an evening flight, on average*.
FAQs - booking Connecticut flights
Top 4 airlines serving Madison Truax Field to Connecticut
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 30730 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
So sick of those pretzels and cookies! Blech!
Seats are awfully small/cramped and I am a small woman!
No complaints!!! Great trip!
Fast and affordable
Soooooo packed
Cons: "Flight crew dI’d not enforce mask mandate."
Pros: "Safe, uneventful flight. Everything was great!"
Cons: "Nothing"
Pros: "Amazing crew"
Pros: "Amazing crew"
Pros: "Boarding was a fast and smooth process. Flight attendants were there to help with carry on luggage if needed. Always nice and do their best."
Pros: "crew was ok. entertainment ok"
Cons: "they always give us seats way back in the plane."
Pros: "Everything except the delay was fine, not extraordinary."
Cons: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."
Pros: "Great crew."
Cons: "More food choices, but what we had was good."
Cons: "It was late"
Cons: "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."
Pros: "Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!"
Cons: "More leg room"
Pros: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Cons: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"
Cons: "WiFi"
Pros: "The entertainment on the plane was nice. One of my airphones did not work."
Cons: "If the screens were updated and a little easier to touch."
Pros: "quick and efficient"
Cons: "I know it's not the airline's fault, but we were delayed for weather. Also seats do no recline and there is no entertainment."
Cons: "Everything was excellent."
Pros: "The service on plane was great and so was the opportunity to check luggage, although I was happy I didn't have to."
Cons: "Boarding from DTW to LAX, we had to stand for a long time on the jetway and it was really cold. It was the holding place after they checked my ticket. Otherwise, it was a great experience flying Delta."
Pros: "Flight was very late- about 45 minutes because of some problem with the "paperwork" they said. It was a beautiful day and the crew was ready to go, but we all sat for a long time before being allowed to leave Madison. It's especially bad when we've all made ourselves arrive at 5am for a 6am flight"
Cons: "on time departure"
Pros: "The flight was only half full so boarding was very quick."
Cons: "The seats were hard and there was no entertainment system."
Pros: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Cons: "No leg rest"
Pros: "The flight itself was fine, boarded on time and arrived on time."
Cons: "A pet peeve of mine is having to check my carry on. They said the overhead bins were all completely full, so I checked my bag at the gate. Come to find out, there were a few spaces left and it wasn't necessary. Really annoying."
Pros: "Everything went as planned!"
Pros: "In flight movie in back of head rest. The kids thought I was the bomb when I booked this flight."
Cons: "The bathroom was smaller than my seat!"
Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Pros: "Flight was ok."
Cons: "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."
Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."
Pros: "every person who was not a delta employee, those people were kind and helpful."
Cons: "The gate agent was the opposite of professional. You might as well get a cardboard cutout. The gate agent was unable or unwilling to explain when and how I would get my seat assignment and with what group I should board with. A passenger helped me. I am a frequent flyer, primarily AA, I will never fly Delta again."
Pros: "Flight was on time."
Cons: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."
Cons: "Seats are so tight so uncomfortable"
Cons: "3.5 hours late."
Pros: "I lost the flight To hartford and I pay 4 the hotel"
Cons: "I lost the flight To hartford and I pay 4 the hotel"
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Pros: "Staff pretty friendly. Plane clean. Ran on time. Good communication."
Cons: "No option for tv/movie on a longer flight. And really? One tiny snack for a longer flight too?? Little more room in seats would be nice."
Cons: "Wifi didn't work (network wouldn't show up)."
Pros: "I always feel that the flight attendants on Delta truly care about your flight experience. The smile, the attentiveness, the thoroughness and giving you the attention you desire."
Cons: "Ran out of bananas before they got to me, no big deal and it looks like Delta is getting healthier options every year."
Pros: "All crew was great"
Cons: "We lost checked bag or it was taken, will loss a half day shopping for replacements. Compensation policy very unclear, not counting on getting any."
Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."
Pros: "Left on time....arrived on time. Boarding was as good as it ever gets. Anytime you can get your carry on in the overhead bin it is a great flight."
Cons: "It wasn't easy to find what gate I had to go to. I didn't see any boards in the check in area. It was only after TSA check that I found a staff member who gave me the information. After that all went okay. The problem might have been my own....it is a big airport."
Pros: "This time the tea was nice and hot!"
Pros: "Great crew. Good space on my exit row seat"
Cons: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"
Pros: "Nothing!!"
Cons: "Everything!! I wanna be compensated for this nonsense I went through!!"
Paperwork and process, your airline sucks
This was a very rocky flight made me feel that the person that was flying the plane was learning on the job
My flight was delayed over 30 minutes and almost missed next flight the staffing was so short
Communication and updates and leaving on time.
Flight was delayed
Cons: "I’m tall. And there is no room to put my legs or my arms."
Cons: "Faster baggage pickup at DFW"
Pros: "Crew were very nice."
Pros: "Polite crew"
Cons: "No air traffic"
Pros: "The plane did not crash."
Cons: "Pilot to passenger communication. On time departure. Cleanliness and comfort of plane. Bigger plane to accommodate roll aboards. Flight attendant’s attitude. Ticket price, but there’s no competition on the route."
Pros: "Everything was awesome. No wait, fast boarding, nice crew!"
Cons: "Absolutely nothing. TSA in Tulsa can always speed up or open more lanes!"
Pros: "The crew on the plane were great but even better was the women at the counter in terminal. She was amazing at getting everyone rerouted to their destinations"
Cons: "The WiFi was broken. the plane needed to be inspected and it took 2 attempts to get paperwork right and there was no inspector on the ground. 3 hours later after sitting on the plane for an hour with no food or drinks. If people have waited that long for one of your flights, give them a little food"
Cons: "Communication among crew members was terrible. We had to ride a crowded shuttle over to the plane only to be told we could not get off because the crew was running late. The crew shows up and begins their pre-flight preparations, but we then could not get off the shuttle because of broken air system"
Pros: "Pilot and crew were great even though we had lots of delays due to weather"
Cons: "Gate agents were a little rude to some customers"
Pros: "The flight attendant gave me a whole can of Diet Coke (I didn’t ask for it)"
Cons: "Seat number is crazy. ACDF. How about ABCD..."
Pros: "Flight was delayed, and unclear why."
Cons: "Seats are small but I understand why just dont like it."
Pros: "Nothing"
Cons: "My flight from Madison to Chicago got cancelled and I had to drive for three hors to get to o’ Hare."
Pros: "Much better flight. Nice quick easy boarding and getting off. quick easy overall. Seats were much more comfortable"
Pros: "Short flight"
Cons: "Negative leg room. If the seat next to me had not been vacant, my legs would have lost circulation."
Pros: "The TVs and free movies!"
Pros: "Very comfortable flight!"
Pros: "Newer plane. Ceiling light. Pilot’s skills!"
Pros: "Lunch was GREAT- usually fly Delta but this was comparable."
Cons: "WiFi, ESPECIALLY when you pay for a first class ticket, should be free. Further, the instructions for connecting to paid WiFi are NOT printed clearly anywhere. I had to go to the internet while on the ground. There are many movie and TV show options for free on your own device, however."
Cons: "Delayed due to no available gate attendant. Limited ground crew."
Cons: "Delay"
Cons: "TSA Safety Point officer was not on point..She Made me go through the checkpoint again just because I passed a zone where she was sitting at and not standing there to warn or stop people from passing through. This happen at the End and D gate terminals by Starbucks. I was very inconvenienced."
Pros: "Same as above. Very pleased"
Pros: "Nothing"
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"
Cons: "No charging outlets on seat ( this something pretty standard on most planes now). The flight was delayed because of the plane had a problem with the tire. The passenger next to me had a broken tray with tape around it. The bathroom had a broken sink."
Pros: "Seats were comfortable. Great selection for entertainment. Flight arrived to my destination early."
Pros: "It makes such a difference when the attendant is happy and clearly enjoying her work and trying to make a difference. A fantastic boost after a long flight"
Pros: "Plane was nice, seemed fairly new. There were two outlets for my row installed on the supports of the row of seats in front of us. Looked like it was made for plugs from a number of countries. Pretty nice feature. Headrests has an adjustable pillow that you could use to cradle your head for sleep. Didn’t use but seemed interesting."
Cons: "Seats too narrow. There weren’t especially narrow. In fact, I’m sure I’ve sat in narrower ones. This is just a feature of every economy seat I suppose, but it’s still a negative. O"
Pros: "Arrived on time."
Cons: "Seat space is bad. Food is all for a fee."
Cons: "Ground crew was inadequate and unorganized. Ground crew caused a late flight to be even later. Plane was overbooked and the ground crew was more interested in filling the flight than accommodating Advantage Member seating."
Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."
Pros: "Relatively smooth flight"
Cons: "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."
Pros: "mango juice and soft blankets"
Cons: "too much time between meals"
Pros: "Staff polite and helpful. No complaints/ Slept all the way"
Pros: "The seats were more comfortable. You"
Cons: "The middle seat and the guy in front of me who decided to recline!!!"
Pros: "Bottom tier entertainment provided"
Cons: "Advertised wifi not functional. Limited TV access (1 8" tv for every 12-16 seats) poor programming random NBC clips and partial episodes) and terrible movie. No selection/plane tracker"
Cons: "Haven't taken it yet!"
Pros: "I enjoyed that the ride was only 35 minutes. The crew was helpful and professional. Quick and smooth trip and came in on time. Can't really ask for too much more than that."
Cons: "The middle seat was a little cramped but I can't really complain since I lucked out with window seats the entire trip and only had to sit in the middle seat for the shortest plane ride on my trip."
Cons: "It was an hour + late. A trip I took from Washington two weeks before was late in both directions."
Pros: "The plane was new and the leg room was worth the extra $20."
Cons: "No inflight entertainment and the seat did not recline. I guess there are pros and cons in the exit row. I also had no choice but to buy the more expensive seat since all others were taken at check-in."
Pros: "Staff was courteous, efficient, and professional. Plane was clean and the seats seemed roomier too. Pilot was excellent. He made up considerable time once we were in the air."
Cons: "Flight kept getting delayed."
Cons: "The delay"
Pros: "Like I said before nice early boarding."
Cons: "No problem"
Pros: "The crew seemed nice, and the seats themselves were basically comfortable. The option to check baggage at the gate was good, since it was a nearly full flight."
Cons: "The seating was completely cramped. Airlines need to decrease rows in order to provide actual legroom. The boarding process didn't seem very logical in terms of rows and seats. I don't believe there was any food, but that may be because it was a red-eye. The pilot thought Springfield was in CT, which was alarming to me."
Cons: "The delay"
Cons: "Seats are REALLY small"
Pros: "Boarded on time in challenging weather in Chicago. Got to Orlando on a day we could well have had problems getting a plane with the weather."
Cons: "The seat was the usual uncomfortable coach seat."
Cons: "Nothing all good"
Pros: "Kind crew."
Cons: "Did not allow me to have carry on. Had to pay for it to be checked. Unexpected cost."
Cons: "Not on time, flight got cancelled and they just rebooked to the next day with no support for overnight stay, rental, etc."
Pros: "Great inflight service! On the ground faster than expected."
Cons: "I asked to complementary check my small carry on, but the attendants at the desk would not let me. The stewardesses were booked too closely to their last flight and we were delayed - huge oversight. Boarding was chaotic as the gate immediately across from us was simultaneously boarding and the United staff made the whole process long and miserable by failing to call the next boarding group in a timely fashion. This is not the first time I’ve felt miserable while trying to board a United flight :/."
Pros: "Nothing!"
Cons: "Kayak sent me a message that our connecting flight out of O'Hare was boarding at gate B5. However, checking the monitors in the terminal showed the correct gate was B21, which is on the opposite end of the terminal. I don't know why Kayak had the wrong information on this. We barely made our connecting flight because our starting flight was over 30 minutes late, which was United's fault. This made rushing to the correct gate for our connecting flight all the more stressful. No time to stop at the bathrooms or pick up something to eat. Both United and Kayak let me down on getting back to Hartford. We arrived at the end of boarding with no room left for our bags in the overheads so we had to check them and pick them up at the carousel. A totally BAD flight experience."
Pros: "Due to earlier delay, was not able to make this flight"
Cons: "Did not take flight due to earlier delay"
Cons: "Delays and poor communication. Ended up on other airline and 14 hrs to get from Madison, WI to Baltimore, MD"
Pros: "We were on time and the flights were excellent. Liked the way the pilot and the crew interacted. Appreciated the humor when the groundcrew was late parking us."
Cons: "The crew was very rude, I was told I had to store my purse, the person next to me wouldn't store the carry on baggage, I needed to take scheduled medicine in flight, I couldn't as my purse was stowed. I was delayed for over and hour and a half after arriving. I had to stop and eat in the airport. With chronic health issues addressed this way I will probably not use United again."
Pros: "Free snacks"
Cons: "Not a lot of foot room"
Cons: "4 hr DELAY"
Cons: "Delayed 2 hours."
Pros: "The actual crew on the flight was lovely and apologetic, did everything they could to help us despite the delays. At least that's something."
Cons: "Delayed for over an hour but not notified of the length of the delay in a fashion which would allow me to drive the 2 hours to Chicago in order to make my connection. Repeatedly told the connecting flight was the last one out of the entire airport to my final destination. Heard other travelers discussing that they had been rebooked onto an alternate airline and then found a later flight on Kayak, walked up to podium and asked to be rebooked on that specific flight, which they grudgingly did. Of note, I was repeatedly reassured that they were "sure" I would make my connection without a problem and to stop worrying so much. My flight left out of Madison 2 minutes after my connection departed Chicago. I usually fly a different airline, whose flights out of Madison were all on time that day, and will do so in the future despite more expensive ticket. The actual crew on the flight was lovely and apologetic, did everything they could to help us despite the delays. At least that's something."
Cons: "Been a long time since we had to walk down onto the tarmac to board a plane. Would rather not have to do that. Otherwise a good experience."
Pros: "There is nothing positive to say."
Cons: "Plane was delayed by 8 hours. We boarded and unboarded the plane 3 times. Why didn't they just cancel the flight? I missed my connecting flight. No food or beverage service. Didn't even let us use the airplane bathroom after a long delay. I paid to check my luggage and they LOST it and sent it to the wrong airport."
Pros: "see above"
Cons: "see above"
Pros: "Everything was fine."
Cons: "Everything was fine."
Pros: "Orderly boarding seat nice crew good"
Cons: "Snacks in first class were lame"
Pros: "Nice plane, looks clean and new"
Cons: "Seats were surprisingly uncomfortable for some reason. They were new, but I think they're just new and not "broken in"?"
Pros: "The crew was all very polite, attentive and helpful. They were troupers amid a flight gone bad."
Cons: "My wife and I booked a round trip to California from Connecticut. We had a layover in Dulles with plenty of time to change gates. We arrived at our gate and established our place in the waiting area. We were then required to change gates; this was not horribly stressful as the gate was near by: However, on the return flight things changed. Keep in mind that my wife has arthritic hips and knees and I have arthritic knees. Arriving at Dulles, we went to our waiting area at Gate C-19 and ordered a breakfast at a nearby kiosk. Before our order was ready an announcement stated that our gate was changing to D-24. We waited for our order but had to leave the coffees behind because the lids did not fit correctly and we didn't want to spill them on ourselves while hurrying to the new gate (about a mile away). We finally got to that gate and boarded the plane. We wanted to wait to eat our food until we were airborne. We waited on the plane for about 45 minutes in the heat. During that time the "gate attendant" announced that they were waiting for that pilot who could not be found but was in the airport. At the same time my United App on my iPhone messaged me that there was a mechanical issue with the plane and we were waiting for another plane. At the 45 minute mark we were told the plane had a mechanical issue and we would have to disembark and go to Gate D-1 (about 1/2 mile away). My wife and I were already exhausted and needed to stop, but we did not know how long we had before boarding the new plane so we pushed onward. We then were told the plane would be a couple hours and that there was snack and water at no charge. My wife and I proceeded to dissect our breakfast sandwiches to eat what ever was still less than discussing. The new plane arrived and all else went well. We were delayed over 3 hours but made it to Connecticut; exhausted and sore. We had been awake for over 29 hours by the time we hit Hartford, CT. This experience will linger in our minds for a long time and travel by United my not be possible for us. We are very traumatized."
Pros: "Flight was on time. This shouldn't have to be a "positive" aspect of the trip but unfortunately was the only flight during my trip that was on time."
Pros: "Short flight"
Cons: "I haven't made it there yet. Flight leaves 4PM Friday. Mechanical problems in Chicago so was put up in Hyatt and I am at the airport now waiting to fly out at 4PM today."
Pros: "Gate agent handled impossible situation well"
Cons: "flight was canceled due to mechanical problems on two of the airplanes"
Pros: "Left on time. Arrived early."
Pros: "I took 4 different flights and all the crews seemed to all be moody."
Pros: "Although there were no personal screens, I appreciate the fact that entertainment was available on the app."
Pros: "On time flight. Great service from United crew."
Pros: "New plane. I like the new seats with the slot that can hold my iPad cover so I could watch a movie. The services was great."
Cons: "Nothing."
Cons: "Flight was delayed by more than an hour due to maintenance issue which could have been avoided."
Pros: "Staff were nice."
Cons: "They didn't even provide nuts!! No snacks at all after the long trip. There was a one hr delay at departure from NEWARK. And the seats were VERY UNCOMFORTABLE!!"
Cons: "Small plane, no TV for a long plane ride"
Pros: "Free entertainment"
Cons: "Uncomfortable seating and couldn't sleep"
Pros: "On time..nice staff"
Pros: "Tsa stopped all in my party for private screening to run us very late.."
Cons: "Everything"
Pros: "Everything went smoothly"
Cons: "Uncomfortable seats"
Pros: "Bad"
Cons: "Bad"
Pros: "Left on time and arrived on time. Flight attendant has a rock star!! Did her job above and beyond what I have seen in the past."
Cons: "Nothing."
Cons: "Had to wait to takeoff for approx 15 minutes due to maintenance preparing paperwork"
Cons: "The fact that the tv is on constantly without the option to turn it off is annoying. The viewing length to passenger is too short to really enjoy (Probably not your fault). PLEASE permit us to turn it off."
Pros: "easy transfer"
Cons: "had to transfer"
Cons: "Dulles International Airport on a beautiful June 3, 2016. Flight was from Dulles to Hartford and due to depart at 12:30 pm. 12:30 pm - Notified flight delayed an hour or so because they didn't have a flight attendant for the flight. 2:00 pm - Notified flight delayed because Flight Attendant was found but on way. 4:00 pm - Notified the Flight attendant would not be able to make it, but they were looking for another one. 6:00 pm - Notified a Flight Attendant was found and was on a plane that was inbound and would be landing any minute. Notified plane with Flight Attendant arrived at gate and they would be there any minute and we could begin boarding. 6:45 pm - Flight was CANCELLED!!!!! I could go on about how I was rebooked on an 11:00 pm flight on American Airlines out of Reagan, my checked bag was not returned to me and I was told it was on another plane United plane that would beat me to Hartford, they shuttled me to Reagan. I got to Hartford and my bag was not there......SURPRISE!! This was ridiculous and thank god I was traveling alone and had time. I felt bad for the families with small children who had to suffer through this stupidity."
Pros: "I didn't like anything ppl were rude."
Cons: "I didn't like that both my flight were delayed. One was"
Pros: "The flight crew were nice"
Cons: "The seats were uncomfortable. We were not able to choose a snack, I had no knowledge what was inside the snack package, did not like. Unfortunately, our flight was delay a few times due to storm at Houston, we experience lots of turbulence while flying, no fault of the pilot. I think you should install TV's to help passengers relief some flying stress."
Pros: "The price, fact it was a direct flight"
Cons: "Both flights had mechanical problems, causing delays, the wait for luggage back in New York, over25 minutes"
Cons: "United's customer service (in the airport) is terrible."
Pros: "Got to check 2 carry on pieces for free because too many people had carry on bags. We had paid to check one bag and would have to pick it up anyway, so checking extra pieces was not a problem and actually was very much appreciated."
Cons: "15 minutes late in taking off because an airline associate failed to close out a screen on the computer. It took too long to figure out the problem."
Cons: "Never took second flight it was canceled. I was very upset"
There should be SOMETHING complimentary on these flights!! You pay for EVERYTHING except water! I hate traveling Frontier and Spirit. They say you get what you pay for and that's so true with these airlines. Lesson learned!
We paid $47 to check one carefully packed 50 lb bag on the way. Our return trip, they charged $65 for the base fee and only then chose to inform us that we would be required to pay an extra ONE HUNDRED DOLLARS - total of $165 one way! A because, since our departure, they had reduced the permissible weight to 40 lbs. ONE HUNDRED ADDITIONAL DOLLARS FOR LESS THAN TEN POUNDS WHEN WE WERE TOLD 50 LBS WAS THE LIMIT. I know their fares are cheap but my lord, their seats are tiny, they nickel and dime EVERYTHING, and they legit steal from you by changing the rules and price-gouging. Gross. I’ll pay more on the front end next time, because at those prices I could’ve flown a non-budget airline and been comfortable and had a damn complimentary water.
I’m sure it’s due to Covid but I feel the staff could have been more friendlier. They seemed very shy but overall they were very pleasant and nice
Cons: "Airport security at Orlando was insane! The line through TSA must have been over 500 yards. Also, it doesn't appear that this Frontier flight allowed for online confirmation so, although the Frontier Desk was super fast processing passengers, the two lines together was stressful and used up valuable pre-boarding time. Some advance warning might help passengers schedule their arrival at the airport."
Cons: "Flight was delayed. Showed up to destination airport and now gate was assigned so we sat in runway for over 30 min"
Pros: "when our first flight was delayed so long many of us would have missed our comnector so they held the flight until we got there."
Cons: "more staff, not overworked and rude. better communication. no lost luggage."
Pros: "Crew was very friendly"
Cons: "Pretty much everything else, should have WiFi by now even if it’s paid"
Pros: "Crew was great especially the guy, didn’t catch his name..."
Cons: "Seats that recline would’ve been nice"
Pros: "Crew was excellent, always smiling and upbeat!"
Cons: "I don't think it could have been, I will definitely fly Frontier again!"
Cons: "Being on time, giving free snacks/beverages, communication"
Cons: "Ground staff not able to help with cancellations- no notification about the delay - please provide better training"
Pros: "Boarding went very quick."
Pros: "Flight attendants provided exceptional service - Sharon in particular was fantastic and went above and beyond."
Cons: "This was my second flight in a row with Frontier that has been delayed. The first time caused me to almost miss an important appointment I had."
Cons: "Mechanical issues before flight delayed flight. Also don't tell me that there are mechanical issues right before takeoff, it freaked me out."
Pros: "Affordable fare, reasonable luggage fee."
Cons: "No food or in-flight entertainment on this no frills airline. Seats were adequate, but not especially comfortable."
Cons: "It’s keep delay us 3 times . At first our flight supposed to be 8:50 delayed until 10:47 , and delay 11:10 and go back to 10;15 we had to drive from all the way from flattvile make it there at 10 . The airplane left early right at 10 . We have to reschedule can’t leave until Thursday. I miss my work and I have my kids with me . We have to drive back to flattvile doe another one hour and half. That’s horrible"
Cons: "too costly for baggage fees, seat assignment, and beverage"
Pros: "Was charged for a carry on bag in Madison for a bag that fit into the box marked "personal item size", showed the counter person that charged me that it easily fit, she then told me " a credit would be placed back on to my credit card", this has yet to appear. My next move is to go back to the counter at the airport here in madison and inquire into this matter."
Cons: "See above"
Cons: "No free soft drinks. Took too long to claim baggage"
Pros: "The flight was short and the adjacent passengers were polite and friendly"
Cons: "The $115 charge for my bag because it was 8lbs overwieght and the check-in personnel were very unhelpful and demanding, on the phone the frontier representative was also unhelpful, just out to rip-off customers as much as they can."
Pros: "Friendly crew."
Cons: "Not offered beverage. Flight departedate."
Pros: "Friendly crew members"
Cons: "Carry on bag fee too high. Not much leg room. Plane was dirty."
Pros: "Assigned seats is the only positive"
Cons: "i was never even offered water the stewardess served those around me. I couldn't get her attention at all. With no room to move the hard seat was unbearable. Charging for carry-on is ludicrous. I thought the huge layover time tolerable given initial ticket price. That was until I was charged for everything but the air I breathed. Frontier is no longer the premier airline it once was"
Pros: "Staff was great"
Cons: "Seats are very hard and the fact that you have to pay for a simple glass of water"
Pros: "I really liked the crew. They kept us entertained and the pilot was very comical."
Cons: "The seats were a little uncomfortable"
Pros: "The crew was friendly, that was the only positive thing. Had to wait on the plane for 45 minutes before deboarding. My luggage was specified "oversized" and set aside without my knowledge. The seats were horribly uncomfortable and would not recline. Baggage fees are ridiculous. I'm avoiding Frontier at all costs in the future."
Cons: "2 hour delay"
Pros: "We arrived 40 minutes early. Flight attendants were friendly."
Pros: "Arrived early but then had to sit on tamark to wait for open gate. When able to check in at terminal desk, was able to go through TS-Pre check when I got my ticket."
Cons: "Seats too close together. Crew didn't come through cabin very often to check on passengers or pick up trash. Don't like use card for few dollars of drinks or food. Terminal desk wasn't open when I went to check in 2 hours early. Had difficult time with kiosk. Paying $40 each for carry on both ways and more for a window seat. Flight was delayed from Denver to Madison."
Pros: "I liked the process of my ticket, at first. The flight attendants were kind."
Cons: "I didn't like that theyou had not been serviced by provisioning before we departed from Denver. There was plenty of time to service the aircraft and to not provision it is beyond me. The prices for food and beverage were high and to add tax on after the fact is a joke. To pay for your seat AFTER you had purchased your ticket was another surprise. Im honestly surprised I was not charged to use the restroom."
Cons: "It took me an hour to check in and check my bag in Denver. Crew in Denver was not friendly, helpful or quick. Will never fly Frontier again"
Pros: "I got where I needed to be safely."
Cons: "Extra charges for baggage; late; cramped."
Pros: "Friendly flight staff."
Cons: "When we got to Denver, our gate wasn't ready and we had to sit on the plane for an HOUR AND A HALF before we were able to exit the aircraft. Here's the thing - don't train the staff to keep saying 'just a couple more minutes.' Don't placate, just be real. Prepare us for the wait."
Pros: "One of the stewards cracked a joke about my fiance's Green Bay Packers shirt, but was kind of awkward about it."
Cons: "Frontier is the new bottom-of-the-barrel in air travel. Bag fees for carry-ons? Who does that anymore? Especially when they all go on the same plane anyway. Seats are plastic buckets with no recline (which to be honest is great from the tall guy sitting behind you) covered in a very thin layer of pad and leather. No headrests, which means if you're taller than 6 foot, good luck being comfortable. Tray "tables" are a joke, it can barely accommodate a glass of water. Oh, and water? That's the only thing free with Frontier. Glass of OJ, Sprite, maybe Bloody Mary mix? Nah, you can pay for that. Brought headphones to plug in and watch a movie? Too bad, there's only the gray plastic in front of you. Basically, don't fly Frontier if you can afford not to."
Cons: "Poor customer service. Not a smooth operation."
Pros: "Orderly, polite and well done."
Cons: "I'd sure like a free small snack."
Pros: "Everything up to the landing was fine. The pilot and crew were very transparent."
Cons: "We landed on time but had to wait on the tarmac for almost an hour for a crew to be available to park our plane even though we had a gate. It is unfortunate that Frontier cannot staff appropriately to manage incoming flights."
Cons: "FLIGHT TO MADISON DELAYED CAUSING ME NOT TO MAKE MY FLIGHT CONNECTION IN DENVER. No accommodations were made therefore I had a 9 hour lay over."
Cons: "Hidden fees edit everything-difficult for work justification. Poor option for business travel where expenses need to be tracked & justified."
Pros: "We waited 45 minutes to unload. When a child is sing ok ng at the top of her lungs for half an hour would it not be appropriate to ask her t o be quiet. It was an even I n b flight. I understand that babies will cry and some people talk loud but it is rude to sing loud we hen it is a late flight. You cannot count on parents to have common sense."
Cons: "They did ask that you wait for the people that needed to make connections to go girst."
Pros: "Except the animals. I still like the animals. Honestly, the only reason I ever fly frontier now is when it happens to be the cheapest. I do like direct flights, but I don't mind two hops if I can actually sleep on the plane because the seats are comfier on other airlines."
Cons: "Seats don't recline at all (they used to!), and they are much harder than they were before. Which makes it more difficult to sleep on the plane. When we landed, we were about to be ahead of schedule, but either due to some disorganization on the part of your staff, or due to not having enough Frontier gates in DEN, we had to wait at least 30 minutes to actually get off the plane, which made us very late to what was already going to be a long, late drive. You just made it worse and made us more tired. Also, not a huge deal, but what happened to the inflight entertainment? It seems like when you changed out the seats, the entertainment went away too."
Pros: "Not much."
Cons: "The seats were small & of cheap quality. Leg room was poor. Everything had an extra price."
Pros: "Nothing better than a non-stop flight. Flying isn't my favorite thing to do but this flight was pretty excellent as far as flights go."
Pros: "On time!!"
Cons: "Charged to choose a seat at airport"
Pros: "Getting to my destination"
Cons: "Stiff non tilt seating shells very uncomfortable on a longer flight - anything over an hour"
Pros: "Price is right"
Cons: "Charges for carry-on and checked baggage"
Pros: "Flight was on time."
Cons: "Dirty seat next to me. Flight crew in back chatting away while I cleaned it. Seat only average comfort. Had to tip for purchase of a drink. Cost of checked bag is exhorbitent!"
Pros: "Quick, we were on time"
Cons: "Lack of communication, expensive fare for the quality"
Pros: "The basic fare was O K until you add baggage"
Cons: "Baggage fees were uncalled for. $110 for baggage next airline please. New seat design sucks."
Cons: "Absolutely miserable. Seats are uncomfortable, they charge for EVERYTHING (seriously, $40 for a carry on?!) and then after waiting for a 4 hour layover they cancel the flight but give very few details other than "be back here tomorrow." One of the worst flying experiences I've ever had."
COVID-19 information
Safety measures for airlines flying from Madison to Connecticut
Airlines flying from Madison to Connecticut have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Madison to Connecticut
Mandatory masks
Masks required on board, masks provided on flights from Madison to Connecticut
Social distancing seating
Middle seats unavailable to book on flights from Madison to Connecticut
Pre-flight testing
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