The crew were great always ver polite and helpful having tv on flight makes people more relax I know I was
Everything was good my complain is about the rude passengers in the plane just cause u pay for a plane ticket it don’t mean it gives them a right to be rude with the crew
Everything was as expected.
Helpful check-in in Mexico City.
I never took the flight since Kayak’s blames me for not in putting the correct name of the passenger. Your policy on name change is ridiculous. I never input my name as the passenger. The ticket was for my aunt. Kayak has been the worst experience I have received.
The front desk staff
The staff was good to me when I became ill on the flight with a migraine.
When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible.
Very helpful crew, great service. Will fly again.
Almost missed connecting flight had to run hard to make it. Airline did nothing to assure us that we will make it to next flight. Was very stressful, can do better.
Keeping in mind it was an economy class, I thought the flight was fine. Decent food. I would have preferred some with a heavy cheese sauce. I had gotten sick in Egypt and I felt lousy (dizziness and headache). Despite my physical condition I thought the flight was okay. Crew were professional and airplane was clean. Beer to drink. Other than the fact I was sick, I enjoyed the flight.
The dinner option was okay. I felt the heavy cheese sauce pasta was a bit too rich. Other components to the dinner was fine.
Airplane was clean and comfortable for economy class.
Because I felt sick I would probably prefer to pay a little more and upgrade to a better seat if the option was available.
|Flights Arrive in||San Jose|
|Flights Depart from||Madrid Barajas|
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