Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
Low season | April |
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High season | September |
Cheapest flight | $125 |
At 15 mins after takeoff captain inform plane needs to return to Medellin because a technical situation. The change flight to next day directly to Puerto Rico. They'll pay for hotel (a specific one), dinner, next day breakfast and transfers from and to airport. But when get to the hotel, hotel administration informs they don't have rooms available and that they did not confirm 'anything' to the airline. We wait until night, and nothing happens. My group of four stay in a hotel nearby and pay for it. Next day during check-in we explain to de counter employees all details and they call and make 'some things' and pay us hotel and dinner expenses. This employees are super heroes for us. Airline keeps us waiting for hours to resolve the situation. They could tell us, right away, that we select any hotel, pay for it and bring receipts next morning.
At 15 mins after takeoff captain inform plane needs to return to Medellin because a technical situation. The change flight to next day directly to Puerto Rico. They'll pay for hotel (a specific one), dinner, next day breakfast and transfers from and to airport. But when get to the hotel, hotel administration informs they don't have rooms available and that they did not confirm 'anything' to the airline. We wait until night, and nothing happens. My group of four stay in a hotel nearby and pay for it. Next day during check-in we explain to de counter employees all details and they call and make 'some things' and pay us hotel and dinner expenses. This employees are super heroes for us. Airline keeps us waiting for hours to resolve the situation. They could tell us, right away, that we select any hotel, pay for it and bring receipts next morning.
Everything was good. But this airline doesn't give ANY food. You have to pay for everything, including water.
I had a 7 hour flight from New York JFK to San Jose Costa Rica. There was no in seat entertainment, no seat recline and poor leg room. Nor did Avianca hand out water. Extremly dissapointed. Had I known this before i purchased my ticket. I would have never booked. Buyer beware!
Sería bueno informar que el vuelo es de bajo costo y saber que hay que pagar a bordo para conseguir algo de comida.
First of all, we bought a non-stop trip and in writing it indicated a direct flight to Miami. We did not only stopped in Nicaragua, but were force to disembark and were processed again through security as delinquents just to get back to the same plane. We're American citizens and Nicaragua is a communist country and an enemy of the US. We were therefore kidnapped by illegally and unnecessarily disembarked. We were overcharged $190 for the luggage that went into the cargo area, though we had already paid for a round trip. We didn't buy food on the way back, because you charge even for coffee, imagine if we had asked for water. No internet. We didn't watch entertainment.
We have to pay extra to check in this have to be free
The worst experience I could have. They are not efficient
Half of the computers to print bags labels weren't working Not enough people to check bags I missed my flight
Seats don't recline. Took my water away at the gate, the one I got AFTER the security check. Said "no liquids", while others were carrying duty free without problems. Made me buy water on the plane for $3.
Everything was good except the seat that it doesn't recline and wasn't uncomfortable to seat straight all flight it should at least recline a little bit.
At least the delays were short. Business class, even in the new planes is very crowded now with crappy tray tables
Everything got delayed we were supposed to land at 1pm and landes at 8-9 pm … was horrible
There were issues with the first segment but what really bothered me overall is that you rebooked me and put me in a seat away from my wife and then put her in another booking or boarding group. I don't like having to monitor every little thing you guys do in order to get what I paid for in the first place.
Calgary desperately needs a star alliance lounge in the transborder area for United.
Your food is AWEFUL! For Premium Economy this was the WORST FOOD EVER - salad and tomatoes were all spoiled, "chicken" was awful and burnt. This is the WORST FOOD of ANY AIRLINE!!!!!!!!!!!!!!! horrible
loved the bulkhead seats with all the extra leg room! The initial dinner was excellent unfortunately the last meal was unsatisfactory. Our salad was partially frozen and the pizza roll was 90% dough. My only complaint
We left 3 hours late. Of 4 flights on my trip, 3 left at least 3 hours late and one flight was canceled
See my previous comments. I was probably booked in business but was moved to economy
Delays!!! Serious delays. I was told by a member of staff in LGA that I would miss my DEN to LAX flight connection, so I was put on a later flight. Due to delays I would have been able to have made my original flight, where I was sat in business class - seat 1A: I was put on my original flight but bumped from business - 1A to economy 33C. I want a refund for paying business class but only flying economy
This flight was 2.5 hours delayed due to crew issues. This meant that we arrived after 2 AM. Very very inconvenient and we were not really kept well informed.
The American flight was a connecting flight to an international flight. The international flight has a 2 check bag rule. Despite being informed of this, American would only check 1 bag and wanted 100 to check the second (basically a 3rd carry-on) to NYC. Subsequently tsa took a sealed container of maple syrup and a few other things that couldn't be in carry-on plus I had to lug around 3 pieces of luggage for the entire trip. The American reservation was made with the international and American actually checked the one piece the entire way to China. This is one of the reasons that I will avoid American airlines if possible in the future.
I arrived to LaGuardia Airport 50 minutes prior to my 6am flight but was told that I was too late and would have to flight standby to Dallas in order reach my final destination of Jackson, MS. Hundreds of people were in my situation but the agents chalked this up to being normal for any day. Had my been able to board my original flight I would have arrived at my destination by 10:30am. I didn’t arrive until 7:30pm which included a 30 minute wait on the tarmac. Strangely my luggage arrived at my final destination at 12:30pm of the same travel day. This was by far the worst travel experience I’ve ever had.
I liked nothing about this particular flight. Not only it was initially delayed for two hours due to late arrival of the plane, but the flight attendants were also very late to show up coming from a hotel (based on the announcement made by the gate agent). They did not arrive on another late flight, so why couldn't they be on time? Total disrespect of the passengers!! The plane itself was cramped and the seats super uncomfortable. To top off the poor experience, my video screen did not work. To summarize: flight delayed for 3 hours, cramped and no entertainment (for me).
delayed multiple times. no resolution on anything from AA customer service. was put on hold in chat to talk to manager. was 6th in line to talk to manager for more than TWELVE HOURS - from sometime around 9AM until well after I had gone to bed that evening. no explanation, no attempt to make it right. just a five hour delay because of repeated maintenance claims
Very aggressive and unhelpful ground crew. Wanted to check my hand luggage for 3 flights. I had lots of delicate items and computer equipment. So the silly lady wanted to rebook 3 international flights because of a carry on. What nonsense. The baggage handler suggested I put it under my seat - so I did. And this was during the rebooking chaos of the Microsoft crash. She was the most arrogant annoying and aggressive ground staff member I’ve met in 20yrs. (AA flight out of Houston).
It was freezing in there. When I asked about it, the response is “we would have to tell them” and then she just walked away and continued to serve beverages. Everyone was cold and they didn’t care at all.
I did not enjoy continuously being lied to about the amount of time we would circle Chicago before deciding to redirect to Milwaukee. Then the amount of time we would sit on the ground in Milwaukee waiting for gas, or to take off again. Or the amount of time it would then take to get to Chicago again, or sit on the runway waiting for a gate. The whole time continuously hopefully we would make our connecting flight that kept getting delayed as well. Only to scramble and miss it. Enough with the BS. Tell me the truth. "Sorry, things are backed up and your probably not going to make your flight. You should rebook on the next flight now rather than wait." You'll never hear those words from an airline. Speaking of which. If the flight has been redirected and/or is seriously delayed, how about making the WiFi free for everyone so they get to rebooking and reserving hotel rooms while still in the air. You've inconvenienced me already and now you want me to pay $20 for Internet so I can try to make other plans. Absolutely disgusting!
The flight was quick which gave me more time to get to my other flight.
16 Hours delayed, NOT because of the cybersecurity Microsoft issue, but because we were one flight attendant short, then when the missing flight attendant showed up two hours later, the flying shift of our pilot had expired, so, now no pilot. American Airlines is the new Spirit Airlines, actually, that is not fair for Spirit, they are probably better.
Worst flight in terms of service and food. Attendants were inexperienced, no preflight drinks, did come and give us hot towels until well into the flight. The left the Curtin open between main cabin and everyone from the main cabin went to the fist class bathroom. Food was awful! Had the golden chicken and was too lemony and inedible. No offer of coffee after. Awful!
It’s very nice, the only thing is that we have to purchase food.
Our flight from BOS - BOG was delayed 10 hours because they were waiting for a Flight attendant to fly from Miami. They lied and said they would give us food and hotel. That was a straight Lie! It never came! We were in the airport for 13 hours with Two babies. We were on the plane 7 more Hours. When we asked to get diapers from our checked luggage, Jorge in Boston told my wife she should have planned better. Meanwhile, the 10 Avianca Employees Sat there and did nothing for 13 hours. Yes, we planned for 10 hours with the wait and the flight, not 20 hours JORGE! If this was an American company we would have got a refund! But they are not up to American standards. The kicker is they apparently needed the 3rd stewardess to serve the food. Guess what? It was 4AM when they tried to serve the FOOD! Everybody was asleep by then! Ridiculous! Never Again!
Old planes rude workers no tvs seats don’t go back and overpriced
The fees for baggage were outrageous. $130 for carry on and $150 for check in for an international flight. The seats did not recline. We were not even offered water. Had we known all of this, we would not have booked Avianca at all.
I was shocked flying to El Salvador that they only give you water. Everything else you have to pay for. There is no wifi or entertainment and it’s an international flight. At least back in the day they had tvs on the plane and everyone watched the same movie. Also seats do not recline, even comfort or plus.
I did not like anything, first time I use company and for sure it will be the last time, they charge for simple operations that any other average airline wouldn't charge.
The good thing is the flight was on time and the crew was really nice. They can work better the arriving with staff
The inflight entertainment did not work on a 6 hour flight The cel phone chargers did not work There was a 45 minute wait for the luggage to get off the plane.
Seat space was terrible no food on a six hour flight
There was no bag included in the reservation. The price was double. Not properly advertised
For the price we paid, the service was outstanding, we took off on time, everything went very smoothly, we landed on time, and we didn't need anything extra.
On a day with 1000s of worldwide flight cancellations, I was worried about my flight. Not only did my Spirit flight leave as scheduled, but it arrived at destination earlier than expected! This made my day!
The length of delays were extremely frustrating. Stuck in airport for hours. We were to get meal vouchers but it was 3 hours until someone responded to me from their WhatsApp and they said wait for an email. Still no vouchers and it’s been 24 hours. Terrible customer service. The ppl at the gates and bag checkin were miserable and not helpful
Spirit airlines is very bad airline staff doesnt know how to treat passangers they didnt allow us in the flight we reached 45 minutes ago from flight departure but they denied nd said you are late Very disappointed i never reccomend spirit airlines
spirt air lines took advantage of two eighty year olds. we paid extra for cancelation due to health reasons they did not honer they have no spirit. I hope they treat there grand parents beter.
Our flight was delayed four hours and staff did nothing to accommodate the issue.
The flight has been cancelled we have been waiting at the gate for almost 2 hours and they didn't gave me an update for rebooking
Would have been better if I would’ve made it on my flight but it was delayed twice and then canceled and now I’m stuck till Monday which was and extra 5 days I did not count on .
Awful. My flight was three hours late leaving DFW and we just arrived at LAX three hours late and stuck on the runway. I heard the Spirit workers at the desk in DFW say that we were waiting on a crew. I am extremely disappointed in Spirit.
Delays and sending me to different terminal for departures. It looked very confusing and disorganized