Daily cleaning, installation of cabin HEPA filters
|February||Best time to beat the crowds with an average 25% drop in price.|
|July||Most popular time to fly with an average 28% increase in price.|
Average price round-trip
|$863||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 10m.
In the past 3 days, the cheapest one-way tickets were found on United Airlines ($476), and the lowest round-trip tickets have been found on Virgin Atlantic ($477) and Delta ($480).
From Manchester to San Jose, Wednesday is the cheapest day to fly on average and Saturday is the most expensive. Flying from San Jose back to Manchester , the best deals are generally found on Saturday, with Friday being the most expensive.
When flying out of Manchester you will be using Manchester, often referred to as Manchester Airport. You will be landing at San Jose, also known as San Jose Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Manchester to San Jose.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San Jose from Manchester is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San Jose with an airline and back to Manchester with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Jose from Manchester up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Seats comfortable. Food was good."
Pros: "Great crew, good in-flight movies. Good food."
Cons: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."
Pros: "The seating in upper class is unconventional and uncomfortable."
Cons: "Reconfigure seating in upper class. We will no longer be customers for that reason alone.."
Pros: "Very friendly crew. The meals are good, nice variety. Hot food is hot."
Cons: "Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily."
Pros: "Very friendly crew. We boarded about an hour before so we were ready to go well before time."
Cons: "The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use."
Pros: "Crew was very attentive...food selection was excellent"
Pros: "Speedy boarding and good locker space"
Cons: "Lack of room in seat especially with seat in front reclined."
Pros: "Excellent airline"
Cons: "The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience"
Cons: "Seats were really old and outdated"
Pros: "The food was good. The lane was comfortable"
Cons: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."
Pros: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Cons: "There is no entertainment, not really required on a short flight but nice when offered."
Cons: "They have to uptade the airplanes"
Cons: "Getting home 5 hrs later than planned"
Cons: "Good overall"
Pros: "Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!"
Pros: "The food was great. The flight attendants were very courteous and took excellent care of all passengers"
Cons: "Long flight lol j/k can't help that. It was a great flight, no complaints"
Pros: "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Cons: "For boarding, we had to walk a rather far distance due to construction."
Pros: "We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC."
Cons: "There was nothing to dislike on this part of our trip with Virgin Atlantic."
Pros: "Crew were great"
Cons: "Uncomfortable to sit for eight hours"
Pros: "Service, meals, friendly and attentive FAs"
Cons: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."
Pros: "Fast boarding and nice staff. Food selection was ok"
Cons: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"
Cons: "Older media entertainment screen with hard to use touch interface."
Pros: "The selection of entertainment"
Cons: "My seats headphone connection did not work. I had to hold it and wiggle it around if I wanted to listen to anything."
Cons: "We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it"
Cons: "These seats are small"
Cons: "Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London."
Pros: "in flight experience is above average"
Cons: "The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication."
Pros: "The crew was the best part of my experience, super nice and accomodating"
Cons: "the wifi had subpar performance"
Pros: "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Cons: "I would have appreciated another round of hot drinks."
Pros: "No one would update that the flight was delayed. They would not even communicate as to why delayed and would not put us in a different flight. Absolutely no customer service. Disappointed and would not fly jet airways again . I missed my conference lecture today as I was late."
Cons: "No communication, nor will they tell you why it's late . Nor will they move you to another flight even wen requested"
Cons: "After 14 hours the seats were like sitting on spikes"
Pros: "I was very impressed by the generosity you show concerning food och drink. the staff was kind and glad."
Cons: "I never understood how to connect the earphones to the screen so I couldn't ser any movie. But - I could have asked the staff of course ..."
Pros: "The crew were very friendly, and helpful. I also liked that the exit row that I was given had more than enough leg room, the dinner was really good for airplane food and snacks were great also. The attendant that I had for my section also told me that all food and drinks were free so they gave me a few extra adult drinks here and there which is a plus for how long the flight was going to be. The movie selection is great also having some on there that are still in theaters is a huge plus."
Cons: "The boarding process seemed way out of order, they made so many mistakes and nobody knew what to do, then you have the pushy passengers that are sitting coach getting mad that you're boarding before them. Breakfast left me wanting something else, lets just say this if you are given the choice of something vs french toast, take the something."
Pros: "We paid extra for more legroom and it was totally worth it."
Cons: "The regular seats were so lacking in leg room that I could not cross my legs, reach the floor to get my glasses when I dropped them, or even get my carry-on out. There is no way to get into the "brace for impact position" with arms over your head and head in your lap! This is really unsafe, not to mention really uncomfortable. The flight was long, so comfort would be nice! Our first flight was regular seats and I was pretty miserable and I am a slender woman 5'6". The extra 3" was great, and we had to pay more on the return trip. The FAA should be investigating seat size and safety on planes."
Cons: "My headphones and those of my neighbors did not work."
Pros: "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight."
Pros: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Cons: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."
Pros: "Neat plane, good food and service"
Cons: "The entertainment screen was very dark. To bad since there was an ample selection of movies."
Pros: "Safe flight, good crew"
Cons: "Food quality was poor."
Pros: "Staff was top notch in service and kindness"
Pros: "nice new seats"
Cons: "The entre food top was torn, apparently opened before I got it, also there was no salad dressing. ATTN RICHARD BRANSON: Are you concerned for our environment? The head stewardess would not refill my sports water bottle after I asked her nicely, instead she poured water into a cup which she threw away, wasting plastic unnecessarily. I told her I did not like wasting plastic and she appeared to not enjoy what I had to say. This was the same lady who handed me my dinner. Rest of crew was great."
Pros: "I liked the food and refreshments and the on flight entertainment was good.."
Cons: "I didn't like the boarding process.every other flight I've been on they board plane by rows.on this flight everyone was boarding at same time which was annoying and held up the boarding process.."
Pros: "Virgin does phenomenal service; I wish delta would copy their level of service."
Pros: "There were lots of choices of movies. The flight was only half full, so I got two seats together to stretch out."
Cons: "The cups for water and juice were very small."
Pros: "Great service, tons of food"
Cons: "This VS007 flight is in an old Airbus that needs a major overhaul, especially compared to newer planes in their fleet. The screens are hardly visible, the movie selection more limited, the seats old, and no electrical outlets for a 11hr flight is just not acceptable these days!"
Pros: "Staff were friendly and flight was clean. Lots of movies to watch."
Cons: "The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background."
Pros: "Food was a big improvement and staff very friendly and helpful. Seats not as comfy as some airlines but we're okay."
Cons: "Purchased food on board. Dry and unappealing."
Cons: "Over a month ago I requested a seat with extra leg room due to a documented medical condition. My request was not granted and I was in pain most of the flight."
Pros: "Great crew, early arrival"
Cons: "Old screens, snacks getting smaller, too much ice in the drinks"
Cons: "Bag drop agent was not helpful."
Pros: "Nice on board crew."
Cons: "More arm & leg room in basic seating. Tray tables are flimsy and seem worn."
Pros: "I liked the choices of movies"
Cons: "The seats were dirty and the snack choices are not healthy at all."
Pros: "The staff was very nice and helpful with prechecking my bag at the gate."
Cons: "Food / snack choices are unhealthy and limited. The cabin was not clean when I got to my seat. There was trash in my pocket and crumbs on the ground."
Pros: "The crew was excellent."
Pros: "Great crew, easy process overall"
Cons: "Make 1st class cheaper and give free wifi!"
Pros: "Seat comfort"
Cons: "Lot of turbulence. Provided videos/entertainment without providing headphones"
Pros: "Great crew, snacks, comfortable flight."
Pros: "Boarding was easy for a large number. Seats were comfortable. The crew was pleasant and attentive. The food was very good actually. Love the Mile High Tea!"
Cons: "Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay"
Cons: "Not delay the flight for 3+ hours"
Pros: "The seats were very comfortable even though legroom was limited in the basic cabin."
Pros: "Was gud"
Pros: "Good crew."
Cons: "Very tight spaces. No tv."
Pros: "Comfy seats, quick service."
Cons: "If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent."
Pros: "Service by the Delta team"
Cons: "Seats not roomy enough"
Pros: "great service, easy to get on and off, snack options and drinks were all great"
Cons: "Put me on an Aeromexico plane without a seat. When I went to get seat assignments she gave me very last seat with a “window” she said. There was no window. I was absolutely closterphobic"
Pros: "Service; security gate in NY close to departure gate."
Cons: "Arrival Gate in San Jose far from exit."
Cons: "Not much food offered on a long flight."
Pros: "Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations"
Cons: "The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes."
Pros: "I was traveling alone with my (cranky) infant son and the crew members were kind and accommodating. Though the flight was delayed by almost 2 hours, the crew worked quickly to ready the replacement plane and the pilot made up time and got us to San Jose as quickly and safely as possible."
Cons: "The original plane had mechanical issues, which caused an almost two hour delay while waiting for a replacement plane to arrive. Since I was traveling alone with my young son, after an already long previous flight, it made for a more difficult trip."
Cons: "Sat by the exit seat so the door was a bit more chilly. No food. Small entertainment screens with audio bleed through."
Cons: "It’s was the best flight in my life"
Cons: "Was in seat 16A and got bumped to 12E. If you know Delta aircraft, that's exit row window, for the EC (more legroom) but middle. The problem is that nothing can compete with the exit row for leg room and being crammed between two guys isn't an upgrade either. Plus, due to proximity, got sick. And the flight was delayed leaving - due to the late arrival from ATL (Delta HQ) which had a power outage. And no video entertainment. No meals."
Pros: "As always, the crew and amenities were first rate."
Cons: "We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced."
Pros: "On time arrival"
Cons: "Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites"
Pros: "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
Cons: "The pilot did a nice job of flying in and banking so we could see the view.."
Cons: "They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong"
Pros: "Crew Entertainment Service"
Cons: "Boarding on most airlines is a bit chaotic they always call out zones and often they aren't listed on your printed ticket otherwise was ok"
Cons: "Seat, did not get upgraded"
Pros: "Fast and comfortable"
Cons: "No tv but understanding"
Pros: "Crew was curious and quick to think of alternative solutions."
Cons: "The flight was way too hot. They didn't have enough A/C and we were all sweating up a storm on the flight. The flight was also scheduled to leave 15 min early, but we ended up leaving 15 minutes late, it was odd. One of the bathrooms was out of order too."
Pros: "Crew was the best!"
Cons: "I really dislike the snack boxes. Snacks need to be more like a small sandwich or grapes, cheese and nuts. Not all that packaged stuff."
Pros: "The flight was very on-time and it reached the destination even earlier than expected."
Pros: "I will know more on my flight back to my destination!"
Pros: "Flight was smooth and leg room great"
Cons: "A flight of four hours should have decent food. Too short connection times and inconsistent restaurants in the airports often leave me very hungry. Give us real healthy food onboard."
Pros: "The turkey sabdwhich was tasty. Good movies."
Cons: "Telling me the doors were going to close & I couldn't use the restroom prior to boarding. Here I was starving from flight delays. In reality the door stayed open another 15 mins & people boarded with their to go food."
Cons: "No trash bag in my seat for puking or bubblegum"
Pros: "Comfortable plane"
Cons: "Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life..."
Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."
Cons: "Poor leg room compared to jet blue"
Pros: "Comfortable seating and clean interior. Flight attendants are helpful and courteous."
Cons: "Flight takeoff delayed one hour. Boarding has zoning, but with no structural boarding process, resulted some later zoning customers blocking earlier zoning customers in a single line. Suggest using multiple labeled queue lines, like southwest."
Pros: "Got an upgrade to Comfort + Delta is the best major airline in USA for sure"
Cons: "2 of my 4 bags, which I checked in, were broken during my travel."
Pros: "I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection."
Cons: "Don’t sell an unrealistic connection time"
Pros: "The punctuality and the entertainment"
Cons: "Perhaps a more organized boarding process"
Pros: "the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!"
Cons: "Cancelling my ticket and put me on another flight Then lost my bag I didn’t receive my bag in final destination"
Cons: "The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer."
Cons: "Food and rounds for drinks"
Pros: "The crew was good and the food from Frankfurt to Abuja was good"
Cons: "The layover time was extremely too long and would even be longer during my return"
Cons: "Very professional, helpful and friendly. Clean, great ride, smooth landing."
Pros: "Flight was on time both ways."
Cons: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"
Pros: "Fairly comfortable, good cabin crew"
Cons: "Lost baggage - horrendously slow lost baggage department in Athens. Spent 1 hour + standing in line. Bag still hasn't shown up"
Cons: "If the seats are more comfy for sleeping, I hurt my neck on that flight"
Pros: "Lufthansa is very good!"
Cons: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Pros: "Seat was comfortable and cool."
Cons: "Everything else"
Pros: "I have never been treated so poorly by counter people in my life!"
Cons: "After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!"
Pros: "Crew were excellent!!!"
Cons: "Se headline"
Pros: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Cons: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."
Pros: "The staff was professional and friendly"
Cons: "The seats were too close to the row in front of them. I've taken 12 flights from the USA to Europe since 1990 and the two I've taken on Lufthansa this month were horrible! Airplane food is always bad...who cares. But being trapped in uncomfortable seats with no room to shift your position for a six plus hour flight is inhumane! My son is 6'2" and his knees were literally against the back of the chair in front of him, luckily my daughter was in that seat so she didn't recline it on his knees. My back was killing me in the first hour (I'm only 5'2") my 13 year old daughter complained that her back was killing her by the end of the flight. I've never flown Lufthansa before and will never again!"
Pros: "On time, Staff were excellent"
Cons: "Poor snack (sugary cookie) Big rush to make connection in Frankfurt, almost missed it. Should allow at least 2 hours to connect as they use buses to transfer from plane to terminal and often have to go through security again."
Cons: "Frankfurt connecting flights are the worst"
Cons: "Need AC outlets and better WIFI"
Cons: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."
Cons: "Seat in front was broken (did not hold in place reclining) and my seat was broken too. I was able to change seat but 2 seats broken in consecutive rows is not good as it makes you think what else may be broken and what kind of accidents could occur if seats are not even checked by crew."
Pros: "Crew was personable and friendly"
Pros: "Entertainment was very diverse ;great"
Pros: "Generally the whole experience with flying Lufthansa was a positive one. Comfortable seats, good leg room, pleasant staff"
Cons: "Nothing really other than we were late leaving/arriving and such a much reduced time on the layover in Frankfurt"
Pros: "On time"
Cons: "They don't have entertainment"
Pros: "The crew was nice and boarding was efficient."
Cons: "Entertainment was dated and with few choices. Food was awful."
Pros: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Pros: "See above"
Pros: "Flight attendants were very helpful."
Cons: "Economy seats were really tight for a long flight. It was very warm and stuffy. Hard to sleep."
Pros: "Quick flight and very comfortable."
Pros: "Overall it was good trip!"
Cons: "No issues at all"
Cons: "Having to pay to sit together."
Pros: "Lufthansa over Thomas Cook any day"
Cons: "Lufthansa sharing code with United wasn't pleasant at all."
Cons: "Flight canceled"
Pros: "Great service !!!!"
Cons: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"
Pros: "The food was kind of nice"
Cons: "Hardly any leg room, hardly any elbow room, got middle sitting on all my flights and the lay overs were terrible and last but not least my baggage were I had my holiday did not show up for two days. When it did I tipped the driver 20 pounds as he deserved it more than anyone anyways. Oh yeah almost forgot to mention my bag looks like it went through a meat grinder. Thanks Lufthansa baggage handlers your the best ever ! And BTW this para graph speaks for a my stops and transfers"
Pros: "ample food and no $ to check baggage."
Cons: "Seats were very uncomfortable"
Pros: "Air china different"
Cons: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Pros: "We got there"
Cons: "Had to get a replacement plane when the first one had issues."
Pros: "goulash, chicken pizza, warsteiner, and wine"
Cons: "My movie froze 1/2 way through the flight and the crew could not reset it. I was staring at a frozen Jungle Book bear for 3 hours."
Cons: "Luftansa gives up and goes out of business."
Pros: "Food was excellent and the stewards were great"
Cons: "An 8 hour flight!"
Pros: "It was nice to have both a dinner served in a timely manner, the additional option of drink offered and the snack before arrival. Staff working the flight were polite and friendly. Thank you for providing both a blanket and pillow - which its own Lufthansa pillow cover. Sadly the Anticipation of a Lufthansa flight still rests on the laurels of years of recognized quality. Sadly the Anticipation was greater than the rewards."
Cons: "It is always so much easier to come up with the issues - wish I had more to add on the previous section. ENTERTAINMENT. Headphones provided required a two-prong jack option. There was only room for one prong - so only one ear had sound. The sound perhaps due to this limitation was poor and I couldn't hear the track. Consequently I choose one film with subtitles - which was helpful. The cabin comfort overall was on the chilly side and required the use of the blanket for the whole trip. Meals - the dinner meal served was a nice selection. However, the dessert was still cold - affected flavor. I think a nice bar of chocolate would have been equally welcome as dessert option. There was a small Ritter - which was nice. Lunch or pre arrival snack - really a poor excuse for what was served as pizza. Very doughy and little filling. The tomato was ok but the other selection served - was not a good choice. Not sure what it was. Also had anticipated a warm cloth before landing as a refresher. The seating is incredibly narrow. While most planes are forced into less space, this ride was particularly uncomfortable. I know that there are different model planes each with its own space limitations, advantages or disadvantages, but - frankly, I had expected better from Lufthansa. Finally, by chance having flown to Europe by Swiss Air - I reluctantly have to say that their comfort level, meals and refreshing cloth made it a more comfortable flight."
Pros: "The crew was outstanding, friendly and helpful. The entertainment options were great with lots of current movie and tv listings. the food was pretty good. We received two meals and frequent beverage service. The seats were pretty comfortable, though when the seat in front of you reclined the space was greatly reduced."
Cons: "We had to pay to get seat assignments. it wasn't cheap and then they changed the seats we'd chosen to seats at the very back of the plane. The boarding process is chaotic, at least compared to American practices."
Pros: "Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best."
Pros: "All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with."
Cons: "The entertainment wasn’t working initially."
Pros: "Crew was courteous and friendly."
Cons: "This flight was cancelled"
Cons: "No ability to secure seats online despite Aer Lingus stating on line that you can choose seats up to 72 hours prior to the fight. Terrible customer service cramped planes food not great! 72"
Cons: "Once again BA lost my luggage from my connecting flight. Twice in a week and a half."
Pros: "Champagne and hot face clothes to greet us. Perks of Economy premium were lovely"
Cons: "Quality of movies was not A.+"
Pros: "Short flight"
Pros: "Excellent service and great food. Not too lavish but classy and efficient."
Cons: "No wireless. Seats could be wider."
Pros: "This flight did not get me to my Austin flight"
Pros: "Friendly attendants."
Pros: "The flight crew including the flight attendants."
Cons: "Although the seats had some leg room more than many airlines, the leg room is tight for a ten hour flight. Again I paid money thinking I was purchasing more leg room. I’m not sure what the charge was for???"
Pros: "Everything. Professional staff."
Pros: "My flight from Manchester was delayed so I missed my direct flight to bahrain and change of flight to deferent distantion other than my original and arrived to Bahrain next day"
Pros: "Crew were busy to make us more comfortable during the long trip, always smile. Food is better than I thought."
Cons: "Late departure."
Pros: "The staff were pleasant and did a great job serving passengers in a timely manner."
Cons: "- my headphone jack was broken so I had to ask to move 3 times, and then finally walked up to the back of the plane to ask to be seated somewhere else - This particular flight had an unusually high number of babies. I was seated next to a couple with twin babies and of course they cried every so often. Only a few rows away there were another two babies. - food selection was super heavy on sugar or carbs. Entre choices were pasta with tomato sauce or chicken with cheese ravioli. Almost no one chose the pasta. Please introduce healthier options with actual protein for meat eaters and vegetarians."
Pros: "Easy no hassle trip home"
Cons: "BA will receive a specific letter regarding our out bound experience from San Jose CA, and I would hope to get to speak to a BA representative about our experience as well."
Pros: "The empty seat next to us. Entertainment was good. The chocolate-orange pudding was terrific with coffee!"
Cons: "The uncontrolled screaming of a certain child on the flight. Unable to nap at all! Bad for an 11 hour flight."
Pros: "The food and the on screen entertainment was great"
Cons: "Leg room is an issue for me"
Cons: "Noarding was fast. Food same as a previous flight. Still stuck in the airplane 30 min afyer touch down with no air condition."
Pros: "Entertainment System was pretty good. Food served was nice and overall I was pretty impressed with the crew.. Normally most of the European and American airlines crew has a lot of attitude and are not the friendliest of lot but this set of crew was pretty good. Seats were also not too cramped like AA or UA flights."
Pros: "This short flight had no food. I guess that is acceptable"
Cons: "I was hungry but there was nothing to eat"
Pros: "The flight was on time. The wheelchair I had ordered was also on time and handled well. There was a wheelchair waiting for me when I got off the plane and someone helped with our luggage."
Cons: "I paid two pounds for a cup of tea that was not very hot. I couldn't use money and as my credit and debit cards were visa, the machine would not accept them. I think that giving your customers a.free drink would not break the company!"
Pros: "Offfered to boarded early as I was traveling with my Son"
Cons: "No complaints"
Pros: "The ease of San Jose airport. The nice, new, clean airplane."
Cons: "Food could be better. Also they ran out of most of the choices. We were in business class and for the price you should be able to get your choice. I do see British Airways does offer a pre-flight meal selection and I would use this next time."
Pros: "Efficient and polite crew and excellent entertainmemt!"
Pros: "Nice new airplane (787). On time. Good food. Plenty of fluids served."
Cons: "English airline food. Flight attendant's after shave too strong, started me sneezing every time he walked by."
Pros: "Great flight."
Cons: "I was a sardine in a tiny tin for 10 hours."
Pros: "Fantastic service and easy process from start to finish."
Cons: "The diabetic meals lacked variety and there was no choice. I was given a chicken dish with potatoes and mushrooms for the first meal and then given another chicken dish with rice for the second . Unlike other passengers I was not offered a choice. Both meal had a high carbohydrate load as they came with a separate bread bun . The first meal had peaches for dessert but my second meal offering had no substitute for the cake given to other passengers. The snack box contained sweet and salty popcorn,salted crisps and malteasers which are to be avoided by diabetics . Overall my dietary needs were poorly serviced by BA on this flight."
Pros: "OVERALL EXPERIENCE WAS MADE DIFFICULT AT BEST"
Cons: "INITIAL FLIGHT TO LONDON CANCELLED ONLY HOURS BEFORE FLIGHT...MANCHESTER FLIGHT WAS LATE TO HEATHROW WAS LATE,THEREFORE MISSED FLIGHT TO L.A. AND HAD TO STAY IN LONDON...LASTLY,I HAD UPGRADED MY SEATS TO MAKE MAKES WIFE'S FIRST OVERSEAS TRIP COMFORTABLE....WE WERE SEATED IN BACK OF PLANE...WILL REQUEST MY SEAT MONEY FOR ROUND TRIP BACK..."
Pros: "excellent we got upgraded to premium economy so all was good"
Pros: "I had no trouble keeping myself entertained on the 10-hour flight from London to California. There were tons of movies to choose from, and that's not even counting all the television shows that were available. It's good that there are so many options b/c there is no wifi available for purchase."
Cons: "Not really related to the flight itself, but this was my first time flying British Airways, and they have a policy where you can't pick your seat until 24-hour in advance unless you pay an extra fee to choose early. I thought this was similar to Southwest's early bird check-in where no one really opts to pay for such a feature, but apparently with British Airways, everyone pays to pick a seat early. I checked in to my flight literally one minute after the site opened up and there were only middle seats left. So, if you've never flown BA before and you have a long flight, you might want to pay the extra fee to choose your seat early."
Cons: "No seats in gate area. Had to line up in the hall. Manchester terminal 3 is a dump."
Pros: "Pleasant efficient staff. Flight on time"
Pros: "I liked the demeanor of the crew that I interacted with and I appreciated the updates from the pilot since we were delayed into London and I had a quick connection."
Cons: "The breakfast option ran out by the time the crew got to me in the middle of the plane. The delay was nerve-wracking with the very close connection to my international flight."
Pros: "nothing the plane got delayed four times with no warning and then got cancelled when we all got lined up at the gate for the plane (we stood in line for 15 MINUTES BEFORE ANYONE TOLD US SHIT)"
Cons: "I didn't like that the plane got cancelled after hours of sitting in the airport, I didn't like the lack of communication between British airways staff and (would be) passengers, I didn't like that it would've taken me literally three hours to speak to a representative, and I am going to get a refund. I ended up taking an 80 pound train to London that took two and a half hours, and I expect the airway to pay for that too. This was bullshit and I hate this shirt air line."
Pros: "Service was fine, the plane was full but it was a pleasant flight."
Cons: "The flight was delayed, the gate was not announced at the airport n London until 15 min before departure which was irritating. This flight was delayed and my checked in luggage did not make it to my destination. Hope to get it sometime tomorrow (a bit inconvenient but it happens)"
Pros: "The crew were ok, nothing really to comment on bad or good."
Cons: "The boarding area was just a corridor. The seats are cramped and uncomfortable. At check in there were not nearly enough staff to handle the volume of customers checking in."
Cons: "The plane was all ready to go, but it had no fuel. We were delayed by 30+ minutes while they found someone to fuel it up, and then it took forever to take off. I almost missed my connection in Heathrow and my bad didn't make it!"
Cons: "The TV interface was not great and a little slow"
Pros: "My 2-year-old son accidentally pressed the flight attendant button twice in his seat and once in the bathroom, but I didn't get yelled at by the flight attendants. I really appreciated that."
Cons: "One of my pieces of luggage was lost, but it arrived about 4 days later. It came back in perfect condition, which is great."
Cons: "British Airways had many, many problems getting people through to their connections at Heathrow. Our flight arrived from Rome two hours late causing us to miss our flight to San Jose. We then stood in line for 5 HOURS in Heathrow only to watch every potential flight to a connection in the US take off from the tarmac. They were understaffed and did not seem to care about the line that went winding down the hallway of the airport. BA put us up in a hotel all the way out in Gatwick (an airport an hour away and back) because they already filled every room at Heathrow airport. We had to fly into SFO through an entirely different airline the next day instead of BA to San Jose and then take an UBER home from there. Worst travel experience I have ever had."
Pros: "Boarding at Heathrow is crazy lacks discipline"
Cons: "Boarding and grumpy staff"
Pros: "the convenience of flying direct to San Jose, Ca. The 787 is a nice airplane. Overhead lighting for the seat was glaring, so didn'r use much. Next to the bulkhead, it was not cold like other planes. Tje auto tiing on the larger window was nice. The entertainment system did not function on our flight (10 1/2 hrs of boredom)."
Cons: "can't say much for the food on the BA flight, but we were flying economy. They did serve 3 meals."
Pros: "Much more comfortable and leg space than the 747-400 long distance flight!"
Cons: "Manchester Airport waiting area."
Pros: "Food and drinks excellent: I had a gin and tonic as aperitif and a chenin blanc with my entree. Food was tasty without being over-salty. Crew friendly. Entertainment first class. The flight was fairly full but not crowded, so my wife and I were two persons to three seats -- most rows were the same. Bathrooms are smartly designed and adequate for the number of passengers. Window dimmers are great."
Cons: "Bring back the cabin socks, please, or at least make that an option, so that we don't have to take our shoes on and off in the confined quarters of economy class. And peanuts would be far preferable to pretzels, although I understand that some travelers have allergies (keep a few packets of pretzels available for them)."
Pros: "Dear American, stop lying to your passengers stating that the flights are full, when in fact, they are not. Customers are willing to pay for upgrades but you give them no way to do so."
Cons: "The entertainment s really poor And flight as delayed for over 5hours"
Pros: "Not much!"
Cons: "Flight was 90 minutes late leaving Manchester so J missed my connection in Philadelphia! After a rebooking I was put on a flight to LA but that flight was also late and delayed getting to the gate in LA so I missed the flight to Seattle"
Pros: "Prior to boarding, we had help with our seating. My wife gets anxiety and our son is three, so I felt like I needed to be there for them both. A crew member ensured we sat together."
Cons: "Everything else."
Pros: "Flights reached the destination before scheduled arrival"
Cons: "Chicago airport is a mess. It took us about 3 hours from exiting international terminal to domestic We managed to board a flight just before the gate close. Literally running in the airport. I believe there are people who missed the flight"
Cons: "Confusing in LAX as to where to go for the flight"
Pros: "This was a nighmare!"
Cons: "My flight Paris/London/Manchester?Chicago was the mos impleasant experience I ever had. On July the flight was schedule for 9...pm then delayed for two hours because of a fire, other passengers said, in London. At around 11pm, we were asked to line up for boarding. We stayed on line for an hour and fnally to be told the flight was cancelled. We were treated less than animals by British Airway. No ACCOMODATION!!!!!!!! No ACCOMODATION!!!!!!! We slept on benches at the airport. To be fair to you, I will not recommend British Airway to anyone."
Pros: "A lot of food"
Cons: "Didn't make it clear food/drink would be included. Crappy boarding people. No movies on seats!! Super small seats"
Cons: "No wifi, no inflight entertainment, like flying in 1984"
Pros: "The flight boarded really quickly with absolutely excellent service from the flight crew. The pilots and crew were so considerate, and helpful. They totally took care of all of us. From the time I got on to the flight to the time I got off the crew were there to make sure I was taken care of."
Pros: "The staff that pushed us thru the ridiculous process of going thru customs , getting our bags checked again & raced us thru to our connecting fight was amazing !!!"
Cons: "Our connecting flight was too close given we were coming back from Mexico& had to go thru customs. The security at customs were so rude to my mother who was in a wheelchair! The customs checking process was a joke! We barely made to our flight running thru that entire airport pushing my mother in a wheelchair. I can't tell you how horrible the experience was for both of us!"
Cons: ""Parked" on tarmac for 25 minutes waiting to leave LAX. Arrived half an hour late"
Cons: "More flight delays..."
Cons: "This flight transfer was totally ridiculous, and required me to exit security, take a bus, get through security again, take another bus, and then wait in a crappy gate with one single terrible food option. Whoever thinks this is a reasonable transfer ought to be subjected to it themselves before booking it for others."
Pros: "I had a family member enter the hospital 5 hours before take off. I got a full refund, even though I didn't have trip insurance."
Pros: "Manchter to Philadelphia ok Philadelphia to sanfranscisco no good"
Cons: "I want to know we allready pay ticket why they charge eighty two doller more they no give us food nothing please give my money back next time I never bought ticket"
Pros: "Seat next to mine was free. Ice cream was good."
Cons: "The crew looked sad at best, angry at worst. Never smiled. It looked like they felt like they were in bondage, not rude but very much like they hated their jobs. Two flight attendants were obese, the rest were just overweight, all but one unkempt, sloppy, washed out. Worst looking crew I've ever seen. I think they belong in another field. No inflight film after many attempts to re-boot system. What has happened to American Airlines standards, they used to be so high?"
Pros: "The food was okay, and the flight attendants were lovely. That's about all the positive things I have to say about that."
Cons: "The entertainment was high my list, only because you're stuck on a flight for many hours. Although I was exhausted because I had a 8 hour layover in Manchester, it would have been nice to have a couple of entertainment options. On my flight on British Airways from New York to Gatwick, we had so many movie and series options. These things are important on a long flight, otherwise the flight becomes torturous because you run out of things to do. On this flight, we had no choices, only what was given to us to watch. This made my flight unbearable."
Pros: "The plane was brand new and the crew were very nice. Entertainment system was well-done with good selection of movies. Even unedited movies!! Great."
Cons: "The plane was delayed for a half hour before it was marked as "delayed" and then it was delayed another half hour. If I had known it was going to be an hour late I would've been able to eat a proper dinner. They seemed to be out of every normal drink on the drink cart."
Pros: "Staff was kind."
Pros: "The plane was a newer Boeing 738 plane and has AC power outlet at every seat. However I was not able to use their in-flight movie channel on my tablet since there were too many users."
Cons: "I am an Executive Platinum member and normally should get a meal even in economy. It was not offered on this flight. The crew didn't have a friendly attitude."
Pros: "Crew always helpful and polite."
Cons: "Only Vegetarian meals available for myself and many passengers. Later snacks also Vegetarian. Only chocolate ice cream. All I had to eat was the crumble in the main meal. No hot tea whilst waiting three and half hour for repairs to computer."
Pros: "Flight was prompt. Crew was good."
Cons: "Not seated together with my wife. Looked at paying for upgrade, but no seats together."
Pros: "Everything went smooth. Staff were professional and friendly"
Pros: "I like that it's open seating."
Cons: "I don't like how there's not de-boarding procedure. Some people try to just rush off the plane."
Pros: "The Crew were outstanding and the flights were quiet and smooth. Very comfortable flight!"
Pros: "Equipment was an A330. I was seated in Row 11 and had priority boarding. As a result, I had considerable leg room and not trouble finding overhead space. Seating in the back has several inches less "pitch" between seats. A330s provide a very smooth ride."
Cons: "Food: Salad was good, you could taste the arugula. Chicken, once you scrape off the barbecue sauce, was decent. The rest of the lunch did not seem worth eating. The best option if you are hungry is to either eat in the terminal or bring something you do enjoy with you. The movie selection had nothing you likely have not seen already. Be aware that sometimes PHL moves slowly. We waited over 5 minutes for the plane door to open. Bags took about 40 minutes to come up. There were no lines at immigration. Connecting in less than 2 hours can be iffy."
Cons: "No issues"
Cons: "THe reading light was broken"
Pros: "We boarded on time, we sat in the exit aisle, so we have a little extra room. They offered free movies, which my husband took advantage of. Pleasant flight"
Pros: "Extended legroom upgrade was worth it. I could actually open my laptop and got a lot of work done. Too bad the plane not have 120V plug to charge up or Wifi Arrived safely."
Cons: "- Took 2 hours to get through check in and security - ridiculous. Check in was disorganized and inefficient. People queued to use the kiosks. Firstly, there were too few kiosks, with several unused and at least one was offline. We then waited again for an extended period of time to drop of bags which should be less than 5 min. Please take lessons from Lufthansa - they really know what they are doing. This was one of the worst arrangements in the world. - One of the flight attendants, not all, seems quite bothered to serve us. I don't appreciate that. - No Wifi available - Flight was delayed"
Pros: "Service was very efficient and responsive. I was lucky to have an empty seat next to me!"
Cons: "Hate, hate, hate not having individual monitors for entertainment....especially considering that it's an international flight."
Pros: "I had lots of space to my self"
Cons: "flight delay"
Pros: "On time"
Cons: "We were so crowded. No leg room. The lady next to me was too big for her seat so it was hot and sweaty the whole way"
Cons: "airbus A320 doesn't have power ports at seats...."
Cons: "I was first sent to the wrong terminal by a female flight attendant. When I arrived at the other terminal, I had already missed my initial flight, so crying back to terminal 3 another nice lady helped me get on the next flight to chicago and from their I had to take a flight to Philly. This really made me upset as I had nursing classes the next day and I would not reach philly until 8pm that night. On the flight to philly from chicago, the plane ride was decent, the crew was nice, but their was no more over head space and I had to give my carry on for them to put in the back of the plane with the rest of my baggage. The plane was small and I did not expect this flight."
Pros: "Entertainment was not available for the latest Safari browser 10."
Pros: "Smooth, quick flight!"
Pros: "Again getting moved up to first class"
Cons: "I would have liked to know before I was already seated in Coach."
Cons: "It's not the first time that I was forced to gate check my carry on luggage. They claim that the cabinet in the plan is full while actually there is plenty of spaces for multiple luggages to be there. The crew was rude and refuse to explain it in an acceptable way. When I asked why cant I carry it when there is enough space, she simply says because you just can't. Do you want to take the plan or not! This is unacceptable."
Pros: "Main cabin extra leg room."
Cons: "Barely any help with delayed flight and connecting flight. Had to say a prayer and sprint through DFW to make the connecting flight."
Pros: "I missed my previous flight, and even before that my day was going pretty bad. I was quickly routed to the desk to get a replacement ticket, and even though the flight was oversold, they had me wait around until the plane was ready to take off. A couple minutes after they shut the door of the boarding bridge, I was called and told to follow one of them. It turns out a couple of people were headed to the right city in the wrong country."
Cons: "The flight was continuously delayed and ultimately cancelled. There weren't a lot of connecting flights until much later the next day, and the customer service was fair at best."
Cons: "Flight was pushed out at least 5 times before departing. Once we even boarded and were told to get off the plane after the delay became too long, "for security purposes." The pilot was completely unprofessional - he tried to make light of the situation. At first it was funny but the jokes soon got old. There was little attempt to to update as the delay kept getting longer and longer. We learned more about the delay from our phone apps than from the crew. Most idiotic and incompetent group I've ever flown with."
Pros: "Since the merge with US Airways, it seems as though American has adopted it's ways. US Airways was my least favorite airlines therefore I am disappointed by the merge. American now charges $25 each way for a trip to the Caribbean, which was not the case in the past. No entertainment provided unless one wants to watch a Free movzie on your small cell phone screen (lets hope your phone is well charged and you remember to bring your ear buds also)."
Cons: "Lack of snack options, lack if entertainment, baggage fees, less space for comfort."
Pros: "Captain was like a tour guide, gave us info about what we were flying over and kept us super up to date on all info."
Cons: "Seat in front distance. Granted I'm over 6 feet tall but sucks to have to pay $50 just to be slightly comfortable. Then in the aisle getting bumped all the time with people going by. Got rammed by the flight attendant cart, wasn't very fun. Left a nice bruise on my shin."
Pros: "Short flight"
Cons: "I didn't like having to pay an extra $25 to check my bag and I didn't like having to pay an extra $25 to change my seat assignment. The really hard landing in San Jose wasn't a lot of fun either. Recommend checking out other airlines before booking with American Airlines. I've taken American flights before with much the same experience. I was hoping like other airlines American's service might actually have improved - wishful thinking."
Pros: "Food was excellant, crew were caring and very attined to needs. Seats were comfortable."
Pros: "The in flight entertainment app was nice."
Cons: "I liked the in flight entertainment app however my powers source for my device wasn't working well and I couldn't finish the movie that I had purchased."
Airlines flying from Manchester to San Jose have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights