I like flying Virgin whether Australia or Atlantic!
Just a little bit more leg room.
The crew was rude.
Very polite and helpful staff.
The crew was excellent. Flight was quite comfortable. Nice attention to service
I would have appreciated another round of hot drinks.
The crew was the best part of my experience, super nice and accomodating
the wifi had subpar performance
newer plane, good staff
need better and more food options, more often
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.
Two hours delay in the start.
I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.
Very big delay!!!
No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!
Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.
Flight was cancelled .
The crew were very friendly and attentive through out flight.
good plane and timing
meal was not served according to the request and no sound support from the staff
The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children.
I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling.
The crew was rude.
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