Find cheap flights from Manila to the United States

Cons: "Wider arm rests"

Pros: "Very comfortable and nice atmosphere"

Pros: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Cons: "nothing!"

Pros: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Cons: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."

Pros: "Staff and service good"
Cons: "777-300 plane business class very old and tired"

Pros: "Service was excellent and seats were comfortable."

Cons: "Over all"

Pros: "No complain"

Pros: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."

Cons: "Nothing"

Pros: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."

Pros: "Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection"
Cons: "Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA"

Pros: "Nice leg room and excellent head phones nice crews"

Cons: "No complaints! Not even one!"

Pros: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Cons: "None"

Pros: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Cons: "None whatsoever."

Pros: "Always on time!"

Pros: "Service was excellent!"
Cons: "It was a great flight!"

Cons: "Selections of movies"

Pros: "Fast Service , cheerful Members , and positive Vibes all the time."

Pros: "I loved the food and presentation. The service was excellent, very attentive stewardess."
Cons: "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."

Cons: "I wasn't able to pre-select my seat."

Cons: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."

Pros: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"

Pros: "The legroom is comfortable for a tall person."

Pros: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Cons: "N/A"

Pros: "Excellent customer service"

Pros: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."

Pros: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Cons: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."

Pros: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"

Pros: "I didn't expect neck pillow on board"
Cons: "Seat wilder would be great"

Pros: "Great service. Great in flight entertainment. Served a meal. Had USB charge port. Spacious even though I was in the last row."
Cons: "Wish they offered a vegetarian meal, however the food was great and I still was satisfied with the parts I could eat."

Pros: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."

Pros: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."

Pros: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Cons: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."

Pros: "That it was comfortable."

Pros: "Clean :)"

Pros: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Cons: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"

Pros: "Nothing really special."
Cons: "They love the PA system. They want to make announcements in multiple languages all the time."

Pros: "Clean and very good service."
Cons: "Food."

Cons: "being moved"

Pros: "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
Cons: "Everything!"

Pros: "Always on time!"
Cons: "Everything is perfect."

Pros: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"

Pros: "The bathroom is super clean."
Cons: "Maybe you can make some alterations with your meal offerings."

Pros: "The upgraded seating."

Cons: "none"

Pros: "Great food and beverage service"
Cons: "767 plane was obviously an older model... no USB ports"

Pros: "Plenty of legroom and nice updated interior."
Cons: "No complaints this time."

Pros: "Cheapflights ..I will book my ticket from you again.. I am so delighted."
Cons: "None"

Pros: "Everything!!!"
Cons: "My experience overall is fantastic"

Cons: "add low carb meal option please!"

Pros: "Speeding of departure after boarding"
Cons: "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."

Pros: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"

Pros: "Entertainment offerings were good."
Cons: "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"

Cons: "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."

Cons: "If flight wasn’t delayed."

Pros: "Food was good"
Cons: "Disappointed with some of flight attendants. ANA used to provide best customer service."

Pros: "The flight was relaxing and the layover in Tokyo was brief and comfortable."

Pros: "I have An excellent services from two of stewardess on the plane her names is Miyuke if m not mistaken short hair always smiles she is an asset made me comfortable and kiyeke if am not mistaken up hair she is always smiling and has nice conversation. They’re appreciated. Keep improving ANA, i’ll Change to choose anytime to visit Asia country. Thank you."

Pros: "Typical ANA quality. Bumpy flight but handled very well."
Cons: "Nothing in particular."

Pros: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Cons: "So far there was nothing that I didn't like. The food was good and the airplane was clean."

Cons: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."

Pros: "Everything was as I paid for. All the planes left on time. No issues."
Cons: "What can you expect in economy?"

Pros: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"

Cons: "Everything. The best I I"

Pros: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Cons: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."

Pros: "The quality of your aircraft. Clean, modern, plenty of leg room. The check in agent in Manila, Arnel (or maybe Armel) was especially helpful and accommodating."
Cons: "Pax are advised to show up at least 3 hours before flight. My wife and I showed up 3hrs 45 min before takeoff. There were perhaps 40 to 50 people already in line ahead of us. But no checkin counters were open. The first check-ins began 3 hours prior to take off. By that time the line was backed all the way out into the main corridor. It would be MUCH better for ANA and the customer to begin the checkin process 3.5 to 4hours prior instead of 3."

Cons: "Not enough space to put my luggages"

Cons: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."

Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."

Pros: "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
Cons: "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."

Cons: "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"

Pros: "Everything excellent"

Pros: "The meals were healthy Japanese meals with lots of vegetables"

Pros: "Meals are excellent at Nippon, stewardesses so helpful and charming."

Pros: "In-flight service, in-flight entertainment, environment temperature"
Cons: "Nothing"

Cons: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."

Pros: "Very nice plane, enough room, didn't feel cramped"
Cons: "Had to switch gates 2 times"

Pros: "Friendly flight attendants, clean toilets"
Cons: "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"

Pros: "The staff was so very helpful and nice. Thanks a lot!"
Cons: "The great disinter service from the flight attendants made up for the delays."

Pros: "stewards very polite"
Cons: "seats uncomfortable"

Pros: "The stewardesses were always smiling and very engaging!"

Pros: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."

Cons: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"

Pros: "The attendant were so hospital..The flight is so smooth even when we landed it was a very good experience."
Cons: "None"

Pros: "I love ANA airlines ❤"

Pros: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."

Pros: "flight attendant in business not as nice as sfo to narita"

Cons: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."

Pros: "Treated with respect and calmness."

Pros: "Young, pretty, and charming stewardesses. :-)"

Cons: "Missed connecting flight due to delays from first flight"

Pros: "The flight attendants are awesome. They are very attentive to your needs."
Cons: "None"

Pros: "We were the first to be there in line in wheelchair yet we were the last to be assisted."

Pros: "Not a single thing. I will be talking to a reporter about this since they are interested in the story"
Cons: "I left 3 hours early from my hotel. This was my first time ever being in the Philippines so I did not fully grasp the amount of traffic. I arrived at the check in counter with 52 minutes to spare and they told me I could not board. The plane wasnt even boarding passengers yet. I even went as far as to say that I would leave my luggage as I had to get on the flight. They did not allow this either. They said that I would need to get on another flight. To add insult to injury they did not credit me with ANY of what I had purchased for my previous flight since I ordered through Kayak. I am 100% dissatisfied with ANA and I am asking kayak to rectify what they have done. I have already emailed ANA upper management and will be taking this to social media, the news, and any other outlet I can find. I had to pay for a hotel, miss 2 days of work and pay for a 700 dollar "premium" seat ticket since that was all they claimed they had. I find that last part funny, since I saw about 12 empty seats on my flight. I am hoping to hear from kayak so they can explain why they do business with a company that clearly does not care about it's customers."

Pros: "Legroom and cabin ambience"

Pros: "I bought two very expensive tickets and the seats were blocked by the pilot for his family, so my son had to travel in the simple business, that is a lot cheaper"

Pros: "It was short flight and I chatted with other passengers from Canada. Even helped them with their entertainment controls."
Cons: "Just boarding, people still want to get ahead in line, even though I was already in front."

Cons: "It was too hot in the plane."

Cons: "Sitting place too small"

Pros: "Cathay Pacific and crews were really good."
Cons: "I suggest no seating reservation online."

Pros: "None"
Cons: "All services throughout the process need to be improved from the ground to on board"

Cons: "Suggest online check-in providing change seat options"

Pros: "They are amazing"

Pros: "nothing"
Cons: "3 hours delay for a flight of 1 h 45 min"

Cons: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"

Pros: "Efficient, courteous and early arrival"

Pros: "Just fine.."

Pros: "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
Cons: "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"

Pros: "Yes for both."
Cons: "Nothing."

Cons: "flight delayed as always"

Cons: "flight delayed as usual"

Cons: "flight delayed as always"

Cons: "1h30 delayed as usual"

Pros: "Great"
Cons: "Great"

Cons: "Dirty bathrooms, freezing cold cabin, paper thin blankets provided"

Cons: "90 minutes delayed"

Pros: "only the deffective TV particularly seat 30f"
Cons: "deffetive TV..i just sleep thru out my flght"

Cons: "Delayed without notice."

Cons: "Everything is fine"

Pros: "CX882, seat 44k would not recline. Made my journey a bit uncomfortable."

Pros: "Nothing"
Cons: "Too cramped not enough space staff are not friendly will not fly Cathay again"

Cons: "It was a long delay, about an hour. The airline kept silence until too late. They gave us a blanket, some refreshments and where to have breakfast. Those who made a fuss were taken to hotel. Many others stayed at the airport and had a terrible night."

Cons: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."

Pros: "I always flew Cathy ...... since then .....the snack are always noodle and no other alternative ......."
Cons: "may be some bread .... cookies ....... chips ...... and fruit"

Cons: "None in particular"

Cons: "The wheel chair assistance came very late. This aspect can be improved further. It can be more efficient. Although wheel chair assistance is asked, the electric car to move people can also help to compensate for the wait times."

Pros: "All"
Cons: "None"

Pros: "All"
Cons: "All"

Pros: "Nothing"
Cons: "Everything"

Pros: "Clean plane"
Cons: "Seat won't recline"

Pros: "food was awesome. the seats were pretty comfortable. the in-flight crew were always so helpful and smiling. there was quite a collection of movies to choose from which is nice."
Cons: "The ground staff at the departure lounge were most of the time chatting or walking in circles and chatting. Also they were not as organized nor as accomodating than expected. Kinda shows a lesser level of professionalism than the crew in other countries."

Pros: "Flying beats driving"

Pros: "Everything! Very organized!"
Cons: "Nothing!"

Cons: "Everything was good except for the meal part. I was seated at the last and by the time I had my turn to choose from the menu, I was left with just one choice because all the passengers ahead of me got to choose first. Would be great if Cathay would accommodate extra meals on their flights."

Pros: "Services"
Cons: "Limited help in assisting passengers who missed the connection"

Pros: "Overall is good."

Pros: "Friendly staff and helped me."

Cons: "Very delayed"

Pros: "On time performance"
Cons: "Safety"

Cons: "Delayed 3 hours"

Pros: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"

Pros: "Excellent job with the aircraft"

Pros: "Comfortable, accommodating and plenty of seat room for the long distance fight. Would fly Cathay Pacific again."

Cons: "Delayed"

Cons: "Delayed"

Pros: "I was seated around a number of sick people - and it was a middle seat so hard to get up since there was pretty much no space"

Cons: "Manila airport traffic"

Cons: "Good"

Pros: "Loved the amenities kit. The hostess was very nice and always helping with a smile."

Pros: "Most"
Cons: "Small legroom"

Cons: "Chairs spaces"

Pros: "Super"

Pros: "everything was perfect"

Pros: "(see above)"
Cons: "(see above)"

Cons: "None"

Cons: "na"

Pros: "never turkish airlines ever again!"
Cons: "never turkish airlines ever again!"

Cons: "The airport staff in Istanbul was horrible. Wouldn't help find the gate until the last second. After arriving in JFK. We're stuck on plane on tarmac for 3.5 hours "waiting for a gate" unacceptable."

Pros: "I am not blaming the airline at all for these inconveniences."
Cons: "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"

Pros: "Interior of the plane"
Cons: "Nothing"

Pros: "Everything"
Cons: "Nothing"

Cons: "It wasn't communicated beforehand to check in our baggage to electronics."

Pros: "Attentiveness of staff."
Cons: "The check-in was quite hectic."

Pros: "Almost everything from boarding till landing."
Cons: "I didn't like the fact that people need to wait in the bus shuttle too long. It's just better to let people wait at the gate and ride them to the plane when it's 100% ready."

Cons: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Pros: "Everything"

Cons: "Seating in the middle seat and 2 smaller people sat on the aisle and window seat"

Pros: "Everything"
Cons: "Nothing"

Pros: "All"
Cons: "Nothing"

Pros: "Wonderful experience"

Pros: "x"
Cons: "x"

Cons: "Lost my bag. Again no gate number from Instambul to NY."

Pros: "There were a lot of very good experiences with Turkish Air. I was pleasantly surprised how friendly and courteous the staff was. Overall, the trip was a pleasure. I would fly with Turkish Air again."

Cons: "Very good"

Cons: "According to the menu we were supposed to have a choice of chicken or eggplants. When it was my turn - it turned out that there was no chicken left. Fine. Eggplants with some kind of lasagna. This lasagna was just old! Old and dry. And cold. It was definitely not fresh. I asked to warm it up. Got another one. Which was not better actually. That was really annoying. Only after one more complaint I was offered some kosher (and now really good) meal instead."

Pros: "Excellent"
Cons: "Everything good"

Cons: "Very very cramped"

Cons: "Need more vegetarian options"

Pros: "All amazing"

Pros: "Everything"

Cons: "My new iphone was stolen off the plane. I have complained to the turkish airline people. They tell me fill out feed back forms. I did no response yet. I want to be compensated for my stolen phone"

Pros: "My mother's luggage was lost and arrived to us ripped the next day and i emailed them yet no compensation has been made and no one has replied to the email."

Cons: "Late baggage"

Pros: "I have been flying with Turkish Airline for over 24 years. And they are the best ever. If they have flights to my destination I sure fly with them."
Cons: "N/A"

Pros: "evrting"

Pros: "US government sends out travel advisories in timely fashion"
Cons: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Pros: "Good in general"
Cons: "Delayed flights"

Pros: "I like every thing"

Pros: "Great staff"
Cons: "Departed late, landed late, baggage claim took over an hour and half"

Pros: "All was ok"
Cons: "To warm in the cabin"

Pros: "Everything is high quality but the airplane interior. It's in need of some updating."
Cons: "See above"

Pros: "see above"
Cons: "See above"

Cons: "Neverrrrr againnnnn!!!!!!!with Turkish airlines"

Pros: "Meals, pillows and blankets, and the pouches with the slippers, toothpaste, etc."

Pros: "Priority lounge access made 12 hour layover less unbearable."
Cons: "Missing tray table. Was allowed to keep my bag for takeoff but not for landing. Defective headphones (three pairs). Long waits for lavatories. Animals in main cabin. No ability to turn off main cabin screen while landing. Neighbor vomited due to roughness of landing. And the 12 hour layover (CDG-IST-JFK) was pretty harsh, though not as bad as 16 in the other direction."

Cons: "Similar issues as described above"

Cons: "The airport"

Cons: "Plane was Not full, enough social distancing."

Cons: "couldnt change it"

Cons: "Boarding process"

Pros: "Awesome experience"

Pros: "Very good"
Cons: "Not much except the air con which was so freezing ( pls raise the thermostat a little bit"

Cons: "Food"

Pros: "Yes very much"

Pros: "None."
Cons: "From worst to worst."

Pros: "None at all."
Cons: "If they give you the seat assignment you pay for."

Pros: "no comment"
Cons: "check in was confusing, …."

Pros: "Everything is superb!"

Pros: "Nothing"
Cons: "Seats could have been a lot more comfy"

Cons: "I don’t have any complaints whatsoever. Everything went well."

Pros: "Overall great"
Cons: "Was not able to online check in"

Pros: "Crew very helpful and gave extra care."
Cons: "Soup was too salty."

Pros: "Crew was great and so was entertainment"
Cons: "Communication on flight delays/ cancellations. Left our hotel room early to go to sleep in the airport for 8 hours because there was no information emailed out to inform us of a 6.5 hour delay"

Cons: "I don’t know why but I felt like they just didn’t care about your needs, I’m diabetic, and I needed to eat something sweet because my sugar levels dropped low, I asked the stewardess for a cookie but she didn’t want to give me one, I had to bagg her for a cookie, Very disappointing."

Pros: "food"
Cons: "immigration"

Pros: "Clean toilets."
Cons: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I."

Pros: "Smooth fly. Sleep a little bit better not to shaky.some friendly passengers."
Cons: "Food is ok not much but ok."

Pros: "The staff was very helpful especially because I flew with my 5 month old son. They were very nice. The seat had enough space."
Cons: "The food was ok but could do better."

Pros: "The food, the flying attendants very nice and profesional."
Cons: "There was a little delay in the time that we were suposed to take off , but other than that every thing was great."

Cons: "7:55 pilot says we will take off on time at 8:00. Then sat on plane for hour, finally took off at 9:20."

Cons: "The crew ran out of meal choices for those in the back rows. Then there were no hot towels again for everyone in the back rows. There were no apologies for running out of hot towels even when it was asked about."

Pros: "good crew and entertainment"
Cons: "stinky food, fat girl beside me taking up all the room"

Pros: "Crew was excellent"
Cons: "You had to download an app to watch the movies. With 4 hours left of my flight, I saw that some people had PAL issued iPads. This would have been helpful to know at the beginning of my flight."

Pros: "The flight crew and seats"
Cons: "The poor communication and control of ground staff during boarding in Manila. Will not use PAL again due to the chaos there. Communication with customers was non existent"

Pros: "The staff was friendly."
Cons: "The airplane was over booked, there was not enough food for everyone, the food was stale and expired, the bathrooms exuded a stench to which you had to endure throughout the entore flight, there was not enough crew so requesting things took very long and we had turbulence for 90% of the flight, on a flight that was 11 hours long."

Pros: "Restrooms were cleaned every now and then.We had enough food and snacks. I like the warm face cloths to freshen up."
Cons: "There was free WiFi for 30 minutes but weak. The one that works bette, you have to pay."

Pros: "Friendly and very attentive flight crew."

Pros: "the crew very accomodating.helpful,"

Pros: "Direct flight to Los Angeles is convenient. Overall the flight crew was hospitable. The food was enjoyable and they keep restrooms clean"
Cons: "Terminal 2 at the Manila International Airport is aweful. The redundancy of screening at the gate is laughable. The terminal is too warm and there are not nearly enough seating for everyone at every gate I viewed. This experience alone may influence future use of Philippine Airlines. The flight attendant who served my section never smiled. I was suprised she is entrusted with serving passengers."

Pros: "This was my first time flying with PAL. I had read the reviews mostly good, some not so good but I decided to do it because I was going to meet my fiancee. Flew from LA to Manila and back. The flights took off late (which I later found out is called Filipino time LOL). The crew was AWESOME, the only problem was on the return flight I had some trouble getting a stewardess but to be fair EVERYBODY was hitting the bells to get service. The food was good and I liked the choices. I would DEFINITELY fly PAL again!!!!!"

Cons: "Nothing."

Pros: "I liked the service , the friendliest crew, quick ease for boarding"
Cons: "Food was not that good. They could have done better in that department. I've had better airline food. Needs work there."

Pros: "Smooth trip"
Cons: "Narrow seat and no leg room"

Pros: "Easy and on time boarding ."
Cons: "My attendant Anesha Juan PR 112 June 5 11:30 am Manila to Los Angeles was too slow and 3x , food were gone when it's my turn to receive. Due to her slowness , other crew/attendant got other trays of foods from her cart and have it to the other side . I didn't eat breakfast because I am unhappy with the way she work."

Cons: "The crew"

Pros: "The crew was particularly proficient in their service during flight."
Cons: "Very uncomfortable, the seat I was on would not recline made my trip very unpleasant."

Pros: "I like that the plane was not very full and I had no seatmate beside me. The staff were attentive to the needs of the passengers."
Cons: "There was nothing I didn't like."

Cons: "Taking 2 shuttle buses, transferring."

Pros: "Everything no complaints."

Pros: "Watching movies and food"
Cons: "They don't call out any info for boarding; the seats are very tight and cramped; no leg room; no room to stretch in the aisles; I sat on the aisle and kept getting hit with the f&b cart; flight crew took too long using the bathrooms; took too long to get off the plane, I almost missed connecting flight; never fly them again!!"

Cons: "the airport in Manila is terrible. Elevator broken so had to carry my carryon up 6 or 7 flights of stairs. Not enough seats for the voucher breakfast and the breakfast was mainly tiny and full of carbohydrates."

Pros: "Seat is good and nes"

Cons: "For the ticket price- I think that it would be nice to have more comfortable seats as the flight is a long one and it would also be nice if the crew make their rounds to check on the passengers and ask if they are comfortable"

Pros: "Everything else was fine other than the comments as described below."
Cons: "Saw a specific female crew member ignore a passenger raising his hand and repeatedly saying excuse me to ask for a blanket, and she straight turned around to walk the other way. It's not difficult to get blankets from the overhead bin and with the possibility of other passengers asking, it's part of your job. A male crew member was attentive to the passenger after he immediately recognized the passenger's request walking through the aisle. This was from MNL to NRT. Also on one of the connecting flights (could have been same as above), the flight departed late because they allowed another passenger through that wasn't suppose to be on that flight on to the plane. They need to have better boarding pass scanners and /or the employees should pay better attention to that main detail. Air was really dry in the cabin, suggestion is to add some kind of humidifier in the plane to decrease dryness to the nose."

Pros: "Crew was courteous, attentive, and friendly Inflight entertainment was up to date with recent movies, tv shows, Food could be better"

Pros: "Nothing"
Cons: "Philippine Airlines airport was convoluted, no signage, no screens, horrible. Checked-in online to speed things up, but the ladies at the "Online check-in counter" was not there, and when they turned up, there were in training. Then the boarding gates/lounge. None of the restaurants accepted credit or debit cards (?). It's an international airport!?! Unbelievable. Once boarded, realised none of the seats had screens or any onboard entertainment unless you had downloaded the myPal app. It would have been handy if the check-in staff informed us of this. Then there were flight delays, with no explanation. No screens with any live updates. Nothing. Worst terminal on planet earth! Now the plane. It must be a plane bought from another airline who completed their 30 year lease of the aircraft, because it looked like from the 1980's or older. Falling apart, uncomfortable, toilets not working, dirty, run down. The air-crew were lazy and rude and were inconsistent. One would say they ran out of something, then the person next to me would ask another crew, and received what they requested (food, assistance, pens, etc). Horrible. The pilots rarely informed us of the flight updates. Just utterly horrible! I cannot believe I have to fly with them on my return leg back home :("

Pros: "The crew was nice."
Cons: "No leg space , hard seat, no entertainment tv (only a tv of the 80s every 10 seats showing same movie over and over for 14 hours. Terrible!"