Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to Mérida
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mérida from Massachusetts up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything! the best part was that the they kept the middle seat empty!"
Cons: "For some reason, we were asked several times for Passports. This didn’t make any sense since we are US citizens with drivers license. They even had TSA talk to us. This has to be fixed. Otherwise, Delta experience was great."
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Cons: "No mechanical failures or delays would be nice"
Cons: "The inoperative TV screens should be repaired."
Pros: "this is the airline"
Cons: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."
Pros: "The only thing I liked about the experience and flight was the Delta Sky Club"
Pros: "Seat was comfortable and I got extra Biscoff Cookies"
Cons: "Great trip"
Pros: "Great food and service in first class"
Cons: "Water waiting on table on arrival"
Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Pros: "I was in Comfort+ so there was a bit more leg room than standard economy"
Cons: "Even with Comfort+ things are tight."
Pros: "room and services"
Cons: "can't think of anything"
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Cons: "Delays due to Democrats not making deal"
Pros: "Smooth flight."
Cons: "Tight seat. Small space."
Pros: "Good service this morning"
Cons: "All good"
Pros: "We left early"
Pros: "Arrived ahead of time"
Cons: "My sit changed last minute, noisy babies"
Cons: "My luggage is lost."
Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."
Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
Pros: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Cons: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"
Cons: "Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US"
Pros: "Easy and quick"
Cons: "No complaints"
Pros: "Plane was on time."
Cons: "My seat assignment was in the last row of the plan when the plane was not full"
Pros: "We were in the plane for 3 hours before we could depart. No one offered us a drink or snack."
Cons: "The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings."
Pros: "The staff. They were very helpful and polite!"
Cons: "We didn’t leave on time"
Pros: "i liked the aircraft and the fact that you could watch movies on your phone!"
Cons: "you couldn't hear the staff when they started boarding the plane"
Pros: "Quick flight"
Cons: "Paid $30 for wifi and it never worked. Would like a refund"
Pros: "The staff are wonderful and helpful. Best wishes to Delta. Please keep the great employees."
Pros: "the service in general very nice"
Cons: "Delay in leaving from the airport there were issues with Web checkin Crew wasnt able to give me my boarding pass for the connecting flight and kept saying going to the other counter"
Cons: "Much older plane. Not as comfortable as some other planes I've been on."
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Pros: "Everything else"
Pros: "I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor."
Cons: "The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines."
Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."
Cons: "We sat on-board the aircraft, at the gate, for almost 2 hours due to a weather delay. During this time, we were not offered refreshments, nor were we offered any type of "compensatory benefit" for our delay (e.g., free Wi-Fi, vouchers good toward a future flight (a $30 voucher per passenger would seem appropriate), additional SkyMiles (3000-5000 SkyMiles would seem appropriate), etc.)."
Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."
Cons: "Jet airways sucks"
Pros: "Delta service and conford are great."
Cons: "Pay for wifi"
Pros: "Flight on time"
Cons: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."
Pros: "Fast boarding and very nice crew. The airports in Mexico City and Merida are super sparkling clean!!!!!!"
Cons: "Mas separación entre pasajeros"
Pros: "Everything was perfect."
Cons: "This is Aeroméxico’s B-team from Mexico City to LAX"
Pros: "Sitting in the forward part of the cabin was better."
Pros: "Early arrival."
Cons: "Tedious check in with camera.. Snack not great. Aeromexico Changed my seat without prior notification. Boarding pass did not reflect change until I boarded. Miss the individual screens for entertainment center to watch movies."
Cons: "El día miércoles arribé al aeropuerto Benito Juárez de la Ciudad de Mexico, dónde quise acceder al VIP LOUNGE de Aeroméxico ya que mi ticket lo compré para el servicio Priority y al llegar al Lobby del Lounge me negaron la entrada ya que me dijeron que debía pagar $25 para acceder ahí ya que no contaba con membresía alguna. Me parece una falta de respeto y mal servicio, ya que si uno paga por viajar en Priority es para gozar todos sus beneficios sin costo alguno. Me molesta ya que en la ciudad de Boston estuve en el vip lounge sin costo extra alguno, además tienen personal muy arrogante y clasista dentro del Lounge de la Ciudad de México"
Pros: "Crew was really friendly"
Cons: "We didn’t arrived as planned"
Cons: "I missed my connection because my flight was delayed 3 hrs, no one told me not no pick my suitcase because it was going straight to my final destination, there is not good communication and I had to stayed 9 extra hours in the airport."
Pros: "The flight attendants were wonderful and the service was perfect. Even free alcohol in economy! The comparison to American Airlines from Montana and Dallas was night and day. Viva México, Viva Aeromexico!"
Pros: "We arrived 14 minutes before itinerary !"
Pros: "The service"
Cons: "One lady from the crew member was asked to take the trash and she row her eyes when she was asked. That was not very professional."
Pros: "Nice flight. Smooth, in time and safe"
Cons: "Air was very dry and my seat couldn’t recline at all. For a red eye flight that was very uncomfortable"
Pros: "I like the staff, the seats, the entertainment"
Cons: "Rude crew."
Pros: "Good flights. Good prices."
Pros: "The. Flight was on time,I checked in online and that saved me alot of time at the airport."
Pros: "Nice to have free food, good movie selections"
Cons: "Seats are so vertical! Uncomfortable... Departure back to the US was disorganized-our flight was delayed so two flights were leaving simultaneously from the same gate."
Pros: "Arrive on time, excellent flight."
Pros: "Es un viaje largo y estuvo muy bien la comida y la atención"
Pros: "Todo muy bien"
Pros: "we upgraded to emergency row for free which gave us a lot of extra legroom. The flight attendants were always available. Basic drinks were complementary. The meal was complementary also."
Cons: "The food wasn’t that great in quality. But that’s something I’m fine with as long as plane ticket prices are low!"
Pros: "On time"
Cons: "Had to pay extra for baggage at airport"
Pros: "I liked the food and everyone on the crew."
Cons: "The leg length was so short after my first flight. No individual screens, and what there was was a pretty bad movie."
Pros: "Boarding was quick and easy. We were off the ground in no time. The flight was very smooth. Very little turbulance"
Cons: "Overall comfort and seating was poor. The seats are too narrow and too close"
Pros: "A long story short, I had to check my carry-on bag in order to get sealed duty free liquor through the Mexico city airport. I was able to eventually get the bag checked gratis due to the circumstances. It took half a dozen AeroMexico staff to get there, but I did."
Pros: "we flew clase premier and really enjoyed it. there was cheese and wine to start, then a chicken breast with potatoes along with a courgette salad and then asparagus on the side. the movie selection was good, the seats were comfortable... we were very happy with it."
Pros: "30 minutes early"
Cons: "Nothing, everything was outstanding"
Pros: "I loved this flight...I was so thankful for the AeroMexico steward that pushed my wheelchair down the ramp. The service was impeccable :) the comfort was outstanding and the pilot flew beautifully even in strong wind."
Pros: "The food is delicious"
Cons: "4 hours after departure, a passenger from tourist cabin, came to the first class cabin, the crew realize about it, they laugh, and do nothing."
Pros: "The crew was very nice."
Cons: "Very quick not much to say"
Cons: "My flight ended up being cancelled from San Jose to Mexico City back to Portland OR. Aeromexico told me there was no way they could get me home that day and that they would pay for my hotel, food etc. i cried my eyes out and begged to get me back to America. Somehow after about 30 minutes of back and forth, Austin Lopez with Aeromexico saved the day!! He got me several connecting flights back to Oregon and I was home the next morning very early. He was very sweet and caring. I wish I could tell his boss how amazing he was! Thank you again Austin!"
Pros: "Price, timing, efficiency"
Cons: "Lost luggage. The Aeromexico Rep at the departures desk was mildly helpful. She told me the person I need to speak to was busy and that I should go downstairs and wait by McDonald's. She said i should sit, because it could take a long time. She didn't ask my name nor tell me who I should be waiting for. Just to wait. I had to ask for the persons name I should be waiting for and if she would be wearing a AM suit. I asked if there was a desk where she would be, and with an attitude the Rep, said "I already told, you just go wait by McDonald's". After waiting for an hour and asking every woman that walked by if they were Stephanie, I finally found her. She was walking by, clearly not looking for me. I had to follow her and stop her. If not she would have walked right by. Once we spoke, she was very helpful."
Pros: "Entertainment, food, service, it was awesome!!"
Pros: "My flight ght was delayed of 2 hours"
Cons: "No compensation"
Cons: "The Guy didn't assign seats together for us even though there were enough seats, so we had to explain him to do so, I to not understand why do I have to take tings away from my luggage to my hand bag in order to document it for free, the plane will carry exactly the same weight but inside the cabin; I suggest to use an overall weight including the passenger weight for allowance. The guy didn't tell that we had to pick our luggage in Mexico City and put it to the connecting flight."
Pros: "That we arrived"
Cons: "Even though they give you "linear measurements" when you check in they attempt to shove your carry-on in this "one size" box - and heaven forbid it not enter completely... there goes $50 bucks since you've already checked in your 1st bag @$25"
Pros: "The people :) warm kind and helpful flight was delayed though and we had to stay in the plain for almost 2 hrs before we took off .................."
Pros: "Crew was nice, check in people was nice too"
Cons: "The zonnes for boarding are not respected at all. The crew its handling people's documents in a rush and don't have the time to check what groups are boarding. The food was way too little. I've travel hundreds of times. This was the smallest meal I've ever had"
Cons: "it was a bad customer service. They never mentioned I had to be 2 hours earlier to be on board, I didn't got heads up, i came like an hour and 15 minutes, and they told me I was not able to go in, because the gates were closed. I told them about my situation that I was late because I was in a funeral, and they didn't really care about it. Customer service was not really nice to me even though when I got there not to late. They didn't really care. Sad about it. I though they were going to considered my case. The attitude of some employees were unacceptable."
Cons: "They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)"
Pros: "The staff on the flights were very nice."
Cons: "I will never book through this airline again. My flight was delayed and no gate information was available to me. I had to ask several people where to go and was told several different answers. This resulted in a lot of excess walking with my luggage. The airport signs have tiny information for non Spanish speaking passengers. Never again."
Cons: "I arrived one hoyr before departure. There was absolutely no one in the counter to help solve my problem. I kept calling costumer service on the phone to get help. I had a first class ticket and all I got was someone in the airport will help you. But there was no one at the counter! More rhan 2 hours on the phone and they would not even let me talk with the supervisor. All I got was wait for someone in the counter... No one ever showed."
Cons: "Time to wait to drop bag, same line to drop bag than to check-in? Really? Also this dumb nee policy of charging for the bags even when ticket was purchased way before this policy started"
Pros: "Charged me for extra bag and then lost both bags"
Pros: "The Aeromexico staff is polite and respectful. There were movies available on the flight."
Cons: "At first we were told we needed to pay an additional fee for departure tax. I researched this issue ahead of time and knew the departure tax is now included in the ticket price--it has been that way for a couple years. We had to explain that to the Aeromexico agent. But to her credit, she looked into it and eventually agreed we did not have to pay the extra fee. It cost $65 for an extra bag. Seems steep but whatever, we paid it. The gate changed but no one told the ticket counter. When we arrived at the gate, dozens of other passengers were there but the electronic board stated the flight was at a different gate. Aeromexico staff needed to look into it to discover the gate had been moved. Not impressed with their internal communications. The flight departed about 40 minutes late. Not bad. The food was awful. Could only eat the cookie."
Cons: "Sat on tarmac for over 40 min waiting for gate"
Pros: "Fast boarding"
Cons: "WiFi didn’t work"
Pros: "Easy no hassle check in and board."
Cons: "Absolutely nothing. Thank you!"
Pros: "It was on time,!!!"
Cons: "Baggage claim number was wrong. They almost took my bag away"
Cons: "The chairs"
Pros: "It was fast"
Cons: "They could have offered headphones, the charging outlet didn’t work"
Cons: "I am quite sure there was a booking error and no one was willing to make any accommodation. Should have been charlotte to boston. I ate the cost. Tried to reschedule with cheapo air and voila wrong again. That cost me another $50.00"
Pros: "Drink service- Dr Pepper. Clean bathroom."
Cons: "The seat was very hard but I was sitting in economy."
Cons: "No idea. I thought everything was good."
Cons: "PHX airport baggage claim was a mess. I had to wait 40 min to pick up the luggages."
Cons: "The gate attendant was very hard to understand and so I couldn’t hear what she was saying."
Cons: "We were told to board quickly so we could leave on time, boarded and sat for more than a half hour. The landing at Monterey was dreadful, hit hard first touchdown and then two more bounces."
Cons: "Only snacks available at 5am"
Pros: "Very comfortable, fast, nice staff"
Cons: "They didn’t offer a snack!"
Cons: "4 hour mechanical delay and shitty communication"
Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."
Pros: "Ease of boarding with the group numbers"
Pros: "Best landing I’ve experienced recently!"
Cons: "Too cold"
Pros: "On time, kept informed."
Cons: "Terrible turbulence"
Pros: "Everything is excellent!!"
Cons: "Too many delays as usual"
Pros: "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
Cons: "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."
Pros: "Nice flight, great leg room, staff was friendly and flight was on time."
Pros: "strategic boarding to avoid standing in the cold"
Cons: "WASNT ENOUGH ROOM FOR CARRY ONS"
Pros: "I like the boarding, the service and the time management"
Cons: "The food was not good , limited options."
Pros: "Friendly attendants, plenty of coffee. Great service."
Pros: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
Cons: "Plane needs to be retired or retrofitted to accommodate smart device charging."
Pros: "Uneventful and on time"
Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."
Pros: "Was on time"
Cons: "Lots of time changes. 1 piece of luggage sent wrong destination."
Cons: "Paid for extra legroom, got a seat that didn't recline :("
Cons: "No wifi or any video"
Pros: "smooth disembarking"
Cons: "30 mins delay"
Pros: "Got in an hour early. Booya."
Cons: "I dislike how early the entertainment system shuts off"
Cons: "Jetway should not be backed up all the way to the counter. Stop calling so many groups for boarding without knowing that no one is actually getting onboard. Force subsequent groups to step aside until called."
Pros: "Good experience all around."
Cons: "15 minutes late. No big deal though"
Pros: "personal entertainment systems and charging plugs"
Cons: "only pretzels and no headphones offered for the entertainment systems."
Pros: "Not VERY overcrowded"
Pros: "Seat were comfortable and I didn't feel claustrophobic."
Pros: "All good - with every aspect of the trip."
Cons: "Fue de lo peor, viaje a Bos a SAL , haciendo escala en NJ , los vuelos súper mega retrasados, pero el más retrasado fue el NJ a SAL , supuestamente iban. A compensar con alimentos pero lo único que dieron fue una galleta vencidas, y una bebida no más mal servicio, no lo recomiendo viajar en UNITED"
Cons: "Food could have been provided"
Pros: "I liked the ticket price."
Cons: "The seat was very narrow with absolutely minimal leg space, and a carry-on bag was not included in the fare."
Pros: "It was convienent and easy."
Cons: "Baggage claim time I suppose."
Pros: "i was able to change my seat away from a breastfeeding mom and 2 screaming children"
Cons: "i paid 21.00 for internet which sucked.,buffeted the whole time..couldn’t watch netflix..will be petitioning to get my money back!.."
Pros: "Honestly, don’t care for this airline. There’s always some hiccups with boarding, ride staff, mediocre cabin, etc."
Cons: "Why do they always want to check bags that are your everyday carryon items (large purse, medium backpac, etc.), but allow people to carryon their larger carry on suitcases filling up the overhead bins. Those are the people they should be making check their “carry-one.” And then be rude about it on top of that."
Pros: "Loved the direct Tv"
Cons: "Really expensive internet"
Pros: "Great. they upgraded us to First since my husband was silver premier"
Pros: "it was very punctual and easy to get around."
Cons: "The food selection. For someone like me who cannot eat cheese. there was absolutely no choice. Everything on the menu had cheese."
Cons: "Long delay."
Cons: "Multiple delays"
Cons: "The food was terrible."
Pros: "awesome, caring staff"
Pros: "Competent, organized, pleasant and efficient staff, on time"
Pros: "Everything !"
Pros: "Nothing at all"
Cons: "The flights were late and annoying"
Pros: "Took off late but landed on time"
Cons: "Packed in like sardines. Hot on board."
Pros: "On time"
Cons: "Kinda bumpy"
Pros: "Smooth and early."
Cons: "Forced to check carryon bags because they said the overhead bins were full. Upon boarding found many overhead bins empty and people who boarded after us were able to bring carryon with them."
Cons: "The plane delay wasn't explained"
Pros: "Very polite clean nice great experience"
Pros: "Kelly is an exemplary employee at the United counter at Logan. She showed compassion and caring after the passing of my brother and changing my ticket . Kudos to her!"
Cons: "I wished there was a snack."
Pros: "Everything except the wifi not working"
Cons: "The wifi not working"
Cons: "Were held up by TSA in San Francisco because we were not given receipt for our dog who traveled with us. (We had a 2 hour layover in SF and took dog outside the security area for relief). Then the ticket counter in SF was understaffed and it took a long time to get the receipt printed (Once at the counter the agent was very helpful, efficient and quick). Should have a pet area inside the security of airports, like Palm Springs does."
Cons: "They mis-tagged my bag and still haven't found it and have not been helpful or informative when I call to check the status"
Pros: "It was a comfy plane ride."
Cons: "I liked everything."
Cons: "Unreliable wifi."
Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."
Cons: "I like everything from this."
Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."
Pros: "the gate was across from the lounge entrance, after the delay got a seat row to myself"
Cons: "delayed multiple times due to maintenance issue (their fault), no compensation for lost time"
Pros: "Curbside checkin and luggage check"
Pros: "Attendants were friendly and helpful."
Cons: "One of the attendants was pushy and rude."
Pros: "Broading was seamless"
Cons: "For reasons known only to them, United managed to separate the reservations of my wife and mine. Having paid for the trip with the Mileage Plus Explorer card, the first checked bag is free for each traveler. At the kiosk check-in at Logan, the machine wanted to bill us $25 to check my wife's bag. It took another 20 minutes to get this rectified."
Pros: "Very satisfied."
Pros: "The flights were delayed nd alot of terbulance"
Pros: "My dinner was delicious"
Cons: "Two time delayed"
Pros: "went smoothly"
Cons: "lack of free peanuts"
Airlines flying from Massachusetts to Mérida have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to Mérida
Masks required on board, masks provided on flights from Massachusetts to Mérida
Social distancing seating
Middle seats unavailable to book on flights from Massachusetts to Mérida
Testing for antibodies, testing for symptoms for flights from Massachusetts to Mérida
Waiving of change fees. Search flexible flights from Massachusetts to Mérida