Entertainment system good. Nice new aircraft 777-300 ER. On-time departure and early arrival.
Vegetarian food choices very limited.
They were able to get us on an earlier flight to shorten the 5 hour layover
United was flexible when I had to change my reservation at the last minute. Good service on board.
Never made it on that flight
The flight was about 9 hours delayed and I didn’t feel like anyone was trying to make up for it
Everything is excellent!!
American wins tge coach torture contest!
Everything worked the way it was supposed to. Bag transfer through customs and transfer to domestic was easy.
Snacks and food in general on US operated airlines is generally sad. American Airlines should learn from Qantas about food quality and service.
BWI check-in crew is not friendly, not related to Japan Airline.
The customer service/ticket agent skipped her lunch break to get us on the plane. She went way beyond the call of duty. We will be eternally grateful.
|Flights Arrive in||Reno|
|Flights Depart from||Medford|
|Airlines||United, American Airlines|
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