Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$287||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Alaska Airlines has waived its change and cancellation fees on flights from Oregon to Reno. Confirm policy on booking site.
Alaska Airlines does not allow booking a middle seat on flights from Oregon to Reno.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Oregon to Reno.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Reno with an airline and back to Oregon with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Reno from Oregon up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Seat not very comfortable."
Pros: "Friendly crew and quick easy boarding."
Cons: "Windows didn't have shades, coffee was cold initially. On the positive the attendant noticed and came back with a warm cup."
Pros: "I always love Alaska air: super friendly people, free drinks, good snacks, comfy and typically on time and smooth"
Cons: "This was the first time I've had a delayed flight on Alaska. They changed our gate and flight multiple times and our luggage ended up not with us, which has been a big inconvenience 2 days into our honeymoon."
Cons: "The delay in Eugene was horrible!!!!"
Cons: "Lost luggage"
Pros: "Everything went so smoothly. I was surprised at all the food options available and how nice the people were. The plane was comfortable."
Pros: "on time departure"
Pros: "Easy and fast check in and boarding"
Pros: "Seat comfortable"
Cons: "Boarding Walking outside to get into the plane The flight attendant"
Pros: "Smooth quick flight, seats roomy, crew very nice"
Cons: "When we got in we had to on a already hot plane on the runway for 40 mins. It's was very incomfortable and I missed my airporter so had to get one a hour later getting me home at 11:30. We were on the ground at 7:40 and I didn't get on airporter until 9:30! Also, the gogoinflight didn't work."
Pros: "Fast, efficient boarding and managed carry-on space well when selfish dude tried to put 8 bags up for his 4 family members."
Cons: "Food was expensive and just OK."
Pros: "Quick boarding process. Plenty of leg room. Kind team aboard plane."
Cons: "Delayed leaving but made up for it in the air. Terrible smell on the plane for the duration of flight."
Pros: "I liked that a pillow and blanket was provided- but the temperature on the plane was way too hot to use them"
Cons: "The temperature on the plane was way too hot"
Pros: "Flight was smooth and quick. The airplane was a lot more comfortable then I imagined. Plenty of seat and leg room for a big guy."
Pros: "Crew was nice."
Pros: "using passport as my ID :)"
Pros: "Appreciated the outlet at each seat to easily charge phone/ tablet. Often not enough time seated in airport to allow much charging. Pilot got us to destination almost 30 minutes early, so that was also nice."
Cons: "I absolutely hate having to pay for even the 1st checked bag. 1st bag should fly free; I have to remember to take Southwest whenever possible in the future to avoid that added cost! The baggage fee added $100 to our roundtrip cost, thus making it MORE expensive than my usual others."
Pros: "Empty plane!"
Pros: "While flying to Portland from Maui, our next flight was cancelled. No one notified us of this while on the plane or as we exited the plane. My mom found out while I was in the bathroom. She talked to the person at the gate we had just arrived at. She told us we were rerouted to a better flight and told us to go to a specific gate. When we arrived at the gate, Rainy (your employee) explained the situation again calmly, printed our boarding passes, told us we had an hour to catch a bite and worked on seating us together on the plane (I am traveling with a child). When we came back to the gate to board, she had taken care of our seating issue and was very nice. If you are going to cancel a flight on a customer, this is exactly how it should be handled. Better flight, better time, calm and helpful staff. This was the most enjoyable flight of our trip. Nice size plane and great staff. Just maybe need to notify the on board stewardess, she doesn't need to project or yell to be heard for the courtesy of those who have been traveling all night."
Cons: "Knowing that we got very little rest on the overnight flight, I was looking forward to a good nap on this flight. I was getting it until the airline assistant decided to have a very loud, very long conversation with a passenger. I could barely hear the passenger, but the employee was speaking as if on stage at an ampitheater! I know where she use to work, how she became a stewardess, how many cities she has worked from, how many days she has off, and again how many cities she has been to, AT VERY LOUD LEVELS!"
Pros: "The crew was very nice. Everything was on time."
Cons: "Nothing. Everything was great!"
Pros: "Staff, anenities, service, smooth flight and landing"
Pros: "Up graded to business and it made all the difference in the world. I was not looking forward to the trip and thoroughly enjoyed it."
Pros: "Alaska is one of the best airlines to fly these days, and I've flown most. I have my mileage program on another airlines but I'd switch to them all the time if I could."
Pros: "Terrible that I had to carry my carry on down the stairs to plane, lucky it wasn't raining, & then up a flight of stairs to plane with a torn rotator cuff. I felt like I was flying in the 70's. Coming back, a bald headed attendant was very rude. I did not get any refreshments on the way to Portland which they said was a rough ride but ride was smooth. That was ok, that didn't matter if our safety was involved. Also $25 for one bag is a lot to carry hair spray or a few things you can't carry on."
Cons: "I did like the refreshments served on the way back from Portland to Reno. That was nice. A different attendant served us & he was very nice."
Pros: "The staff is awesome, the ride is always so comfortable"
Cons: "Not flying more often"
Pros: "I always have a great trip with Alaska. Thanks for your service."
Pros: "The flight to Seattle was seriously delayed but I was able to make my connecting flight to DC."
Cons: "The crew was not very good at updating the worried customers about their connecting flight status considering that there was a 55 minute delay. I was the last person to board and I made it to the gate in the nick of time. It was really stressful. On my way to PDX I used SW and I had a connecting flight in Denver. However the pilot was very good about giving us an update and assuring that we will get there on time. I felt reassured that SW cared for its passengers and was trying to alleviate our stress."
Pros: "I have become a major fan of Alaska Airlines. Check In is so easy, the attendants are friendly, the food is worth purchasing (although a bit too spicy for me), the choices of flight times is impressive. I have flown with Alaska three times in the past year and every flight was booked solid. Must be lots of others who feel the same way I do."
Pros: "The passenger ahead of me kept turning on his cell phone. One of the flight attendants instructed him that this was not allowed. Very nicely, but on several occasions. She handled the situation very well. Congrats to her!"
Pros: "On time and no issues"
Cons: "Wish bags were free"
Pros: "I love the direct flight from Reno to Seattle in the evening. Makes if so i dont have to waste my day with connecting flights."
Pros: "Got to my destination on time. Reasonable price."
Cons: "Seats a little uncomfortable. But I'm 6'6"
Pros: "On time departure. Very friendly flight attendants. Anther SMOOTH landing. Good pilots."
Cons: "Loud sound system."
Pros: "Nothing ."
Cons: "The fact that I was promised a flight @8:55 and didn't leave @ that time but the original flight @7:55 and wasn't informed about it . Or anything until after it left . And my bags went with the flight to Guadalajara and was a big mess. Half of my stuff was missing from both bags !!!!"
Pros: "Clean new planes with keen crew and service"
Cons: "Sitting in back of plane - but that's on me for scheduling a flight last minute"
Pros: "The alska airlines flight was short as it was to LAX . Even still it was a nice flight."
Pros: "Up & down in 45 minutes."
Pros: "All Alaska personnel were friendly. I've flown Alaska many times before. This time was especially enjoyable."
Pros: "The service ,everything !"
Cons: "Since it was all short hops there was no food involved. Other then food, or lack of, lol, it was all very pleasant."
Pros: "The service was excellent flight was good and on time"
Cons: "Nothing that I can think of"
Pros: "Quiet plane. Crew was genuine, and interested. Trip was on time. These simple services, done with a smile exceeded my expectations, which is sad but deeply appreciated."
Cons: "Seats are too small. I am 6'6" and there is not enough legroom. I don't like paying extra for baggage, and pretzels are not food."
Pros: "Crew members, ease of boarding, Alaska App."
Cons: "Plane is small and very noisy. Hard to hear on your own device, or to take a nap etc. Small seats, tight fit - rubbing elbows with the person sitting next to you."
Pros: "Great compared to other domestic companies"
Cons: "Snacks are limited, seating cramped"
Pros: "Attendants were nice"
Cons: "Paying to check baggage"
Cons: "You could tell there was some issue leading to our delayed flight but they never made an announcement about it. When we arrived home our luggage took 45 minutes before it came in."
Cons: "Wen I wen in the airpor to chec in. They say thear is no more sits formi. So how yu guys sel tickets whit out sits This is. No fear"
Cons: "Rerouted to San Jose when I was supposed to fly into sfo. Once there, we waited 2 hours in the rain for a bus to pick us up and take us to sfo."
Pros: "Plenty of room and everything was on time!"
Pros: "Same crew and great experiments again"
Cons: "Baggage handling at Wilmington is extremely slow and typically is."
Pros: "Crew was very pleasant. Boarding and deplaning was smooth and easy!"
Cons: "Seats could have been more comfortable. No space. Food made me sick."
Pros: "Good variety and quality meals during the flight as well as a super array of entertainment"
Cons: "The seats lack cushion so a 7 hour flight gets quite painfully after a while"
Pros: "Every was great, honestly"
Pros: "The gate agents and flight crew were very accommodating."
Cons: "I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport."
Pros: "Free snacks!!!"
Pros: "excellent crew, efficient and fast boarding"
Cons: "Seats uncomfortable. Too narrow and I am a small person. Considering we paid to upgrade seats, they should be wider. Leg room was fine."
Pros: "The crew was polite and pleasant unlike the crew from KC to Boston."
Cons: "Telling us to check bags before we get to our seat and find out there is no more room."
Pros: "The staff handled the situation very well."
Cons: "The delays put me arriving at 4am. Missed a half day of work, and was practically useless the last half of the day. I understand things go wrong, but they blamed the weather and the other airlines were getting planes in and out just fine. Even Frontier Airlines at least offers a meal voucher for del"
Pros: "One crew member was especially amazing"
Cons: "The rest of the crew were meh. This time there was no food. I pillows. Water leaking from the ceiling."
Cons: "Delta is top notch!"
Pros: "Great crew, great entertainment, came in early"
Pros: "Flight left on time and landed on time"
Cons: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"
Pros: "The gate agent in Medford for delta was awesome"
Cons: "I feel like all the problems the aircraft had it should've been repaired before trying to use it, upon boarding they told us the left engine had to be started from an external source, as a new flyer that was terrifying to hear"
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "The entertainment consul for one of our seats kept going out and had to be restarted 4 times. It still didn’t work properly but we gave up trying to get it fixed."
Pros: "The plane was very clean! We loaded in the center which made everything go quicker. I was one of the last on board and there was ample overhead storage. Complimentary snacks were were substantial and service was constant. I hate going to the bathroom on the plane and it was so roomy for airplane bathrooms. The pilot was hilarious!"
Cons: "Only complaint was nothing that can be changes. I had a middle set and it was quite cramped...my computer didn’t fit on the tray or would get smashed when the person in front of me reclined."
Pros: "I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money."
Cons: "My friend and I was switched to an even worse seating when boarding. Very uncomfortable especially for my friend since he had crutches."
Cons: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"
Pros: "Seats were very Comfortable"
Cons: "Rudeness of one of the crew members"
Cons: "This was the longest part of a three flight trip back to DCA and there was no movies. This was completely unexpected, so I wasn't prepared to entertain myself for 5 very long hours. It would have been nice to have know this ahead of time so I could have brought a book with me. Early notification thru the app is the way to go."
Pros: "The workers."
Cons: "The selection on an incorrect plane that didn't fit the docking port"
Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."
Pros: "It's a rather short flight. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) to make you happy prior to departure."
Cons: "No food, snacks are okay though so this is a wash considering it was a short flight. Sky priority bagging ... doesn't matter. We saw several other bags get unloaded along with ours. No Delta lounge at the destination (RNO)"
Pros: "Not sure who thought every passenger is 5'6 but for the rest of us, the seat pitch is ridiculously close. Like knees to the seat in front close. I'm 5'10 and I was very uncomfortable the entire flight."
Cons: "See above"
Pros: "I love Delta airline this is what airline I pefer to go with whenever I fly anywhere they are the way for me such happy ppl and so much help."
Cons: "On one of my flights the Wi-Fi was down so it killed my entertainment but the flight wasn't long so it wasn't so bad for me"
Cons: "rescheduling Putting my wife on a different flight seating us in middle seats"
Cons: "Delayed two hours"
Cons: "Boarding process"
Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."
Cons: "No power outlets, back of the plane is really loud, overhead bins suck"
Pros: "Super smooth takeoff and landing. Great plane, more legroom than other airlines."
Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Pros: "We were delayed about 45 mins. No extra snacks, service was slow (I was in row 10 and it was about an hour into the flight before I was offered anything)."
Cons: "Slow service, delayed, and wi fi was terrible. Tried to watch a movie on GoGo, but it buffered so bad."
Pros: "Seat and headrests especially were nice"
Cons: "Very bumpy rides in both cases"
Pros: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Cons: "Flight was delayed over 2 hrs, as a result, I missed my connection, had to stay overnight at a hotel"
Pros: "friendly courteous staff"
Cons: "didn't have the tapas box, or the crave box or any food box for sale...the flight attendant did give me extra cookies and pretzels"
Pros: "Clean, polite, informed"
Pros: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."
Pros: "The pilot came through all of the aisles in first class to personally thank us for flying with them. He took time to chat with us and answer our questions, which made me feel more comfortable about the long flight. The stewards/stewardesses were very nice and had us laughing on their welcome messages. The lay-flat seats in first class were the best. Very comfortable, and easy to fall asleep in, without disruption from other passengers who insist on keeping their reading lights on while everyone is trying to sleep."
Pros: "Again, despite poor flight schedule I made it on my connecting flight and it all worked out in the end."
Cons: "Again, Kayak should allow at least 2 hours of transfer time when booking flights through LAX. I had to go from one terminal to another AND go through immigration and security. In order to make sure I had enough time to make the connecting flight, I didn't check in my luggage which lead to me having to minimize liquids and pastes in my luggage (no vanilla extract or tequila). Also while making the transfer I felt rushed and stressed out. I might search for tickets using Kayak but I would not buy tickets directly from Kayak if my route involves a transfer at an airport that I am not familiar with."
Cons: "Delay after delay, then missed connection."
Cons: "Why when i bought the ticket you didnt tell me CLEARLY that i cant change date of departure?? You sell cheap tickets with big handicap"
Cons: "Bad smell"
Pros: "Aircraft well laid out."
Cons: "Full flight snd everyone seemed to have a carry on bag.."
Cons: "Awful flight attendants. They all hate their jobs."
Cons: "Middle seat but not that bad in the end. Nice people on both sides. Still i booked 7 months out and wasn’t able to get a window or aisle."
Pros: "The pasta dinner in economy was quite good even by airline food standards. Flight attendants very good, very positive attitudes, which always makes for a better flight experience."
Cons: "The United boarding system sucks.....unless you have $$$$."
Pros: "When we were checking in, the personal service from staff was outstanding."
Pros: "I liked the good options on the flight and the picture menu, the uncomplicated boarding and great check in service"
Cons: "All good"
Pros: "It was an ok flight i guess but there was no good free in flight entertainment."
Pros: "It was fine."
Pros: "Good service."
Cons: "The website is pretty bad, not user friendly. Took several times for things to take, and was a frustrating experience. Luftansa's website. Not United."
Pros: "the price of the flight was the best part of the deal"
Cons: "have to pay for movies, and no good selection of snacks on flight."
Pros: "Got everything we needed."
Cons: "No complaints."
Pros: "I boooked through Kayak based on recommendations fron Rick Steves. When I tried to check in the night before, I was told I wasn't on the flights I had booked. Turns out SAS had switched me to a later flight without any notice. It took hours on the night I was readying yo leave for a three-week trip to find out what had happened. At best, I would have found out the next day at the airport and waited an extra three hours. Not the big fun! At worst, who knows? Would someone have been able to figure it out in time? Huge run-around!"
Cons: "See above. Also no vegetarian meal offerings."
Cons: "We had to check our hand luggage and be charged EUR120.00 We should have been aware of this before we obtained the boarding pass..."
Pros: "Appreciated the boarding style, more organized crowds"
Cons: "Seats are getting too small, not enough room for elbows"
Cons: "Had to circle 3 time before landing due to air traffic."
Pros: "Crew was great"
Cons: "Aircraft interior is dated."
Pros: "Entertainment selection was good"
Cons: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"
Pros: "United transfer me to Alaska Airlines because there was delay that would impacted my layover.. So they gave me non stop with Alaska. I'm pleased with their service!"
Pros: "Plenty of personal space. this first leg was actually quite pleasant I would give this leg a 4.5"
Cons: "The spicy snack was awful, I needed water, it took a while to get to me."
Pros: "Free Upgrade"
Cons: "What wasn't there to like"
Pros: "No delays."
Cons: "No complaints."
Pros: "Friendliness of the crew"
Cons: "Having to wait for wheelchairs to be delivered when we requested them before the flight. No aisle chair delivered at all."
Pros: "Flight was uneventful. Went smoothly."
Cons: "Seating wa very cramped. Long legged people were shoving their knees into my husband's back and I was unable to stretch my legs. Also, there was not a free gluten free snack available."
Cons: "There was no food for such a long flight"
Cons: "I would like to see free movies added to the flight like American Airlines have."
Pros: "Nice smooth flight"
Pros: "Plane was 3 hours late missed my connection. Was due to poor maintenance of the aircraft. Will not fly United again"
Cons: "My flight got canceled down, had to rent a car, my flight on the way back "accidentally" got cancelled by staff, and had to deal with a delayed flight and running through the airport to catch my connection. Didn't get my bags back until the next day, and overall spent a lot of time fixing problems..."
Pros: "Nice terminal"
Cons: "United is chronically late"
Pros: "Everyone was very helpful, always smiling and super nice. I was having a rough, long day and not looking forward to any of it. They really helped me get through it!"
Cons: "No free snacks, I could've used some pretzels"
Pros: "Too much delays in getting on and off flights. Both legs were delayed for long periods. Had to hassle way through to avoid missing connection. Gate info for 2nd leg was not available until 15 minutes prior to boarding; compounded with delay."
Cons: "Over a hour and a half late leaving portland"
Pros: "Wish there was complimentary snacks ie peanuts or crackers"
Pros: "The flight from the Denver leg to Des Moines was great. The crew was exceptionally friendly, especially the stewardess. I really loved taking the smaller plane into Des Moines. It made the boarding and deboarding go very quickly. In the future when traveling to destinations outside of a major hub, I will look for flights with smaller planes. It was an incredibly pleasant flight experience."
Pros: "Everything was great."
Cons: "Food got a poor rating because there was no food service on either flight. You might think about creating another column with N/A (not applicable) as a heading. Entertainment got a mediocre rating simply because I didn't indulge. I might have been tempted more if I could have seen a price somewhere for the entertainment. I was very hesitant to just start swiping without knowing what I was getting myself in to."
Pros: "Although I only got a water, other people were ordering, but the older flight attendant was not at all personable and was very impolite. Being a chef, I would never give poor quality customer service as he did. My flight attendants from DEN to TYS was much more personable and made the flight much more enjoyable."
Cons: "This is the second time my flight was canceled due to maintenence and I had to fly out the next day not the same day."
Cons: "It was cancelled... I waited in line at the airport for over two hours and on hold on the phone for another two to have my flight changed. The new flight was not direct, and got me in to Chicago almost 24 hours late. Both of my rebooked flights were delayed."
Cons: "United Customer Service was terrible on the plane. The gate agent messed up out seat assignments and put 2 of us in the same seat and then a airline attendant on the plane was so rude and condescending to the few of us on the plane about the seat confusion that again was not the passengers fault but United. I am trying to track down her name to file a formal complaint. She made a remark that was disrespectful to people not being able to "read" correctly, she was very rude. Also on our return flight it is not showing our seat assignments. Very poor experience with United. I will go back to Alaska and SW airlines before choosing them again."
Cons: "Weather related, complete cancellation! Rebooking was beyond a nightmare & new flight was 36 hours later!"
Pros: "Seats were fairly supportive and felt good on my back."
Cons: "Seat pitach was horrible. Row in front was basically in you face before they reclined. Paying extra for in seat entertainment was not appreciated (and not done)."
Pros: "No crew so we waited for two hours for one to arrive."
Pros: "even though i was leaving under difficult circumstances, the flight attendant kept us smiling. the service was very amazing and i couldn't have asked for a better flight"
Pros: "Comfort on time."
Pros: "I LOVED the crew. So kind and helpful!"
Cons: "I didn't like how crammed the Seats were and how loud it was in the back row. My mistake."
Pros: "Aircraft was clean, seats were comfortable."
Cons: "No tv to watch."
Cons: "WiFi did not work."
Pros: "What did I like? Getting off the plane."
Cons: "The seating space is cramped beyond belief. Once wedged into your seat, you can hardly move or even shift positions. (This is a health risk - not moving on long flights increases the likelihood of blood clots) The new seats are noticeably thinner than older models, and the only "recline" about 3". Which is to say, they don't recline. If they had reclined, the seat in front of me would have run into my knees which were pressed against the seatback (I'm 6') and it is not an exaggeration to say there is NO room to move my knees, not even to spread my legs. The experience was akin to being tied to a post. Thankfully this was a short flight - every minute of it was miserable."
Pros: "Not much."
Cons: "No food at all on a 6 hour flight! And worst of all, no in-flight entertainment. The personal streaming service is ridiculous. You need the United app to view 99% of content, but you can't download the app while sitting on the plane (using data) because it is over 100mb and iPhones won't download over LTE at that size. So, if you really want the supposedly "Free" entertainment, you have to pay an outrageous 12.99 to get the plane's wi-fi, then download the app, then view the content. United, I wish you the very best in your unending quest to parallel American Airlines in terribleness. Hopefully, the market will select JetBlue, Virgin and Delta as dominators in the market and you will go out of business. Good day."
Cons: "Bring back the TVs"
Cons: "My fiancé and I have both had awful experiences with Frontier. Both of us have had so many issues with our flights being delayed with no real explanation, apology, or compensation for our inconvenience. This most recent time I was supposed to get to my destination by 8 am and didn’t end up getting in until after 6 pm. The time before I was delayed for 12 hours before they finally decided to cancel the flight. You REALLY cannot expect anything. It’s a cheap flight and absolutely nothing more. You also get charged for every tiny little thing- including your carry on. My fiancé and I have never completely written off an entire company before but we will truly never fly Frontier again. I’d rather pay double the price to fly with a different airline than save a couple dollars and fly with Frontier. Good riddance."
Cons: "Frontier customer service wouldn't print a boarding pass for me because of their 45-minute cutoff. I was there 40 minutes before the flight. That wasn't enough time for them. This was in the middle of the night (I arrived at 12:15 AM) when the airport was empty. There was no one in line at the TSA security checkpoint (I know: I looked). Forty minutes was more than enough time for me to get through security and walk to my gate. Very disappointed in Frontier."
Cons: "I had to pay additional for any seat I selected. I also had to pay $40 for a carry-on luggage. They offered no snack or beverages. It was ridiculous ! Makes me appreciate Southwest airlines By the time I purchase my seat and paid for One carry-on I was out another $108. Seems like false advertising"
Cons: "Had to wait for over an hour after landing in Denver before deboarding. more worth it for short trips where you wouldn't have to pay for a carry on, with carry on costs you might as well go for an airline with better service and higher levels of comfort. It got the job done!"
Pros: "All good."
Cons: "Nothing was below an excellent"
Cons: "Everything. Frontier is the worst airline I've ever traveled on. Even worse than United somehow!"
Pros: "the ticket was the cheapest."
Cons: "-$30 (at least) for ONE carry-on. Some people had a personal item only. I then noticed that at boarding, the attendent didn't seem to be checking people's ticket and wether or not they had a carry-on. ಠ_ಠ -When you check-in online, they make it look like you have to pay for your actual seat. ($13-30) I was shocked. However, I realized later that if you scroll down all the way, there's a "skip" option. Turns out, you're paying to reserve a seat, versus them automatically picking one for you later. ಠ_ಠ I was a little upset when I realized this. -my tray table was the size of an ipad mini -they've shaved a few inches off of everything, so it was a tight fit. -everything but water costs money. Soda is 1.99 for an 8 oz can. -no tv, no headphone jack in the arm rest."
Cons: "The portland-denver flights are NEVER on time. I will never be booking with frontier again."
Pros: "When it was over"
Cons: "Even though the ticket is cheap, you have to pay outrageous prices for literally everything else. You have to pay to reserve a seat (any seat) otherwise they can separate your family on the plane. You have to pay for drinks (even water) no matter how long your flight. You don't get a free carry on bag and if you don't book the bag before you get to the airport it can cost you north of 45$ to check it. The accommodations themselves were not great. The chairs have no cushioning, don't recline, are so close together that I couldn't cross my legs, and the tray table is 4 inches wide and couldn't even hold my laptop. The flight attendants on both flights were extremely rude and ran into me with the drink cart twice. One of the flight attendants when asked if the AC would be turned on since the flight was pretty warm asked if the woman wasn't just having hot flashes. She was upset tingly abrasive. The flight was delayed on the Tarmac for over an hour because the team couldn't load the baggage on the flight. The flight team didn't give us any explanation of the delay beyond that, they didn't update is on the expected time delay and they never apologized for the delay. When we did finally get going the flight crew was very rude with asking people to sit back down. Worst of all was that after all of that they lost my luggage. Despite a 2 hour layover and 1 hour delay at the gate specifically because they weren't done loading the luggage Frontier couldn't manage to get my luggage from gate 42 to gate 44... The whole experience was awful. I would never fly with them again no matter how cheap the ticket."
Cons: "Expensive bag fees and $2 for a soda"
Pros: "Price and non-stop flight"
Cons: "On a 5 hour flight the drink/food cart was offered only once. On overnight flight the seats did not recline and 2/3 reading lights did not function in my row so I could not read. VERY uncomfortable 4.5 hours."
Cons: "Seats are extremely uncomfortable. I was hurting even if my flight was only 3 hours. I was dreading the return flight. Seats don't lean back either."
Pros: "Super cheap flight ! Seats firm but comfortable."
Cons: "Nothing to read Seats don't recline No drinks unless you pay Delay first leg, luckily Frontier had a 4 hour layover on my trip When "checking in", it was confusing about paying for seats"
Pros: "The staff were very helpful and as accommodating as they could be, given we were stuck in the Denver airport for a day."
Cons: "I couldn't believe all of the extra fees they charged- If you have a bad past your purse, expect to pay 80 dollars extra, regardless of whether you check it or not. And expect to pay $40 extra if you want to sit together. I went in unaware of the extra fees- if you know that, you might not feel as cheated"
Pros: "I'm sure my luggage rode first class for the amount I paid for the privilege of taking a suit case along."
Cons: "Charged to death for every little thing. :( Told to pre pay for luggage on line to save money. Site was so poorly set up I could not check in skis, just bikes under sporting items. Ended up paying the same. Really even charged for carry on. Not only will I never fly frontier again. I will tell everyone that Kayak was No Deal :("
Cons: "Ridiculous passengers nearly causing a delay in our flight."
Pros: "The punctuality."
Cons: "The turbulence and the seats were not very comfortable. Otherwise, it was a good flight."
Cons: "Fee for everything - even to get a seat, after buying a ticket. On principles, I'll be avoiding Froniter int he future."
Cons: "Was very annoyed to find a carry-on baggage fee at check-in . Was not clearly disclosed at point of purchase."
Pros: "Everyone was super nice & helpful with questions!"
Pros: "Left and arrived on time despite snow in Denver, while many flights were canceled. Landing and flight were smooth. Courtesy was given to elderly parents who needed priority boarding"
Cons: "The interior has been redesigned, almost as if to punish passengers for cheap tickets. We all know that the price for cheap tickets is getting charged a la cart for everything (luggage, seats, etc), which is ridiculous but expected. What I didn't expect was that they replaced the seats with cheap minimalist seats with almost no cushion, no lumbar support, no reclining, no sound... nothing, except a half-sized tray and pouch. You'll have a sore back within the first 30 minutes of the flight. Worth it only for the price."
Pros: "Due to weather my flight was cancelled. Customer service was very helpful on changing my flight."
Cons: "1 your wait time to talk to someone. Could not print boarding pass from home computer."
Pros: "Staff was excellent"
Cons: "How much the baggage fee was."
Pros: "They delayed the flight bye 4 hours and lost my baggage!! This was a single flight, no changes or layovers."
Cons: "I payed for a carry-on and a checked-in costing $85, but after I paid, the person at the counter said I didn't have to pay for the carry-on."
Pros: "The check in procedure was quick and minimized the wait time in line. there was no notice on the web site that said there was a charge for a carry-on bag.was not charged for a bag on my outgoing trip."
Cons: "was told that I had to pay a bag fee on the return leg of my trip and was made to check my carry-on size bag.At 4 AM I just wanted to get home.It seems ridiculous to charge for a carry-on bag.Paying for snacks is a pain but they will let you take aboard your own stuff."
Cons: "It was canceled at the very last minute. This flight never went to Madison on 12/12/15!"
Cons: "7 hour delay with no compensation. Shitty service all around will never ever fly Frontier again"
Pros: "Departed close to on time."
Cons: "First of all, at the ticket counter there was a LONG line because only one agent was working at the time. There should've been more staff considering it was the weekend after Christmas. Then, I did not like that they seemed to charge for everything - coffee, tea, soda and juice, most seats open required a fee during booking and even carry ons cost, which was not made clear up front when I purchased the ticket or I would NOT have booked with them. Knowing this would've caused me to rethink the ticket purchase in comparison to other airlines. I will not choose Frontier again on purpose! It's not worth it."
Pros: "Clean, comfortable plane. Pleasant and polite staff."
Cons: "When I checked in I had to pay for my seat - minimum $13 up to $35. I did not see an opt out option. Checked bag is $35 which isn't great but is reasonable. Carry on bag is $40 and "more at the airport" - are you kidding me!? One personal item is allowed but if it doesn't fit entirely under the seat you will be charge a fee "greater than $40" to change it to a carry on. My personal item did not fit and I was not charged for a carry on. Personally I would be very upset if I had paid for a carry on and seen people like me get around this. No free snacks or drink on the flight either. Frontier needs to be more transparent with their pricing and take a lesson from an airline like Alaska that gives free beer and wine on their flights. Their website is very difficult to use on an iPhone and the only option is to print the boarding pass - not to email it or add it to passbook. I do not have a printer so I had to download the frontier app in order to avoid printing at the airport. It is clear that Frontier Airlines is pushing the bounds of "calculated misery""
Pros: "The flight attendants were very polite. Having to pay for carry on and a small cup of soda... seriously???"
Pros: "Price of flight"
Cons: "Everything else."
Pros: "The seats were comfortable and the crew very friendly."
Cons: "The seats did not recline. All food was overpriced including water. I had prepaid for a suitcase, but they refunded to me when I tried to check in online so had to pay $40 instead of $30 when at the counter."
Cons: "additional charge of $20 for a seat (only extended seats were available) and $45 for a carry-on pack!!!!! made a sale price into an outrageous price"
Pros: "Flight was on time. The flight crew were lovely."
Cons: "Paying for any drinks, food and all luggage is outrageous. Sadly, flying is no longer an experience to look forward to."
Pros: "Efficient, timely and smooth"
Cons: "So many seats"
Pros: "Price was reasonable"
Cons: "Smaller seats, they didn't recline"
Cons: "I will never fly them again. Absolutely rediulous they charge for everything. Do not take cash.. And on top if it, made everyone wait to board an already delayed flight so a flight attendant could stand in as long line to get food. I understand they need to eat, but it was ridiculous. Will never fly them again."
Pros: "Prices look low but..."
Cons: "You have to pay extra for everything and the overall quality is poor. Even the flight crew joked you should fly Southwest to get a better experience at a lower price."
Pros: "The staff was friendly, and the other guests on board were pleasant."
Cons: "Carry-on baggage fees. I understand paying for food and drinks for a budget flight. But to charge an absurd $30 each way baggage fee is absurd. The $60 extra I have to pay to carry on a bag, cancels any savings. I could have flown a nicer airline for the same cost."
Cons: "I didn't like how close the seats were, how there were so many screaming children."
Pros: "The only thing good was the price for the tickets."
Cons: "My bag didn't make it when I did. Now I have to wait until 3 days to get my bag which means I had to go out and buy a toothbrush, toothpaste, razor and shower stuff due to not getting my bag. I was given another person's tickets. You have to buy any kind of refreshment or snack [$2 for a coke]. No entertainment and plus the seat do not recline."
Pros: "Crew was fine, smooth flight"
Cons: "The announcement for the credit card was annoying. The seats don't recline. Didn't read the fine print and was surprised that I had to pay for the carry-on. Not much space under the seats. Reminded me of flying Spirit Air"
Pros: "boarded on time"
Cons: "have to pay for all snacks"
Pros: "Got home on time"
Cons: "No room, no reclining seats. Board the plane and the staff was short"
Pros: "Crew's attention to passengers doesn't reflect the profiteering, corporate feeling of their luggage and food policies."
Cons: "Frontier claims that its flights are cheaper, that it offers a more convenient airline. Nope: when passengers are allowed one carry-one and are charged exorbitantly for another, or when passengers are charged even for a soda or juice or tiny snack, I don't perceive the flight as cheaper than, say, United. I'm not getting surprised by extra prices again."
Cons: "After leaving for the 2.5 hour drive to the airport that was extended due to traffic I arrived 40 minutes before the flight but that isn't good enough. I did online check in and paid for the bag check in but they can't be a t the front desk to take the luggage. They shut that down 45 minutes before the flight because customer service is not allowed on their airline. And after making sure early enough I could have made it wasn't good enough they don't have a way to get me to mybdestination for another two days....and they wanted to charge me to go from Portland to San fransisco to take that flight that left the same tome as mine...so now they can't even use common sense..."
Cons: "Paying for a carry-on; no complementary beverage; shitty seats"
Pros: "Cockpit crew turned off fasten seatbelt sign a little early - I like that"
Airlines flying from Oregon to Reno have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights