MEX - CVG

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MEX — CVG
Dec 3 — Dec 101
Round-trip
1 adult
Economy
0 bags
From?
To?
Fri 12/3
Fri 12/10

Good to know

Low season

August

High season

July

Average price round-trip

$547

Good deal round-trip

$584

Good deal one-way

$232
Best time to beat the crowds with an average 35% drop in price.
Most popular time to fly with an average 19% increase in price.
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Mexico City to Cincinnati

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $232 or less one-way and $584 or less round-trip.
  • The cheapest flight from Mexico City to Cincinnati was found 41 days before departure, on average.
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be June, July and August. The cheapest month to fly is August.
  • Morning departure is around 90% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking flights from Mexico City to Cincinnati

Top 5 airlines serving Mexico City Benito Juarez to Cincinnati Cinci./N. Kentucky

Scores according to KAYAK customer reviews
7.9
AviancaOverall score based on 13375 reviews
8.0Boarding
8.0Comfort
8.3Crew
7.9Entertainment
7.5Food
Airline reviews
Pros: "Crew was helpful. Seats were comfortable"
Cons: "Better food"
Read more about Avianca
Pros: "Crew was helpful. Seats were comfortable"
Cons: "Better food"
Pros: "Everything was fine. The crew was very helpful"
Pros: "Never again with Avianca"
Cons: "Never again with Avianca"
Cons: "Legroom"
Cons: "Avianca customer service and reliability is terrible. I fly a lot and the lack of care for customers is incredible. Lot of dressing up employees but clearly the company is not doing well. Everyone at the airport with complaints for complex rebooking."
Cons: "Todos los aviones deberían tener entretenimiento a bordo."
Cons: "Some employees from the airport Benito Juarez looked into my baggage and stole some souvenirs, please be advised to do not leave your baggage with the airport standby system, there are some private lockers that you can use instead."
Pros: "Fly hostess wee nice but couldn’t do anything"
Cons: "the food, the services on the plane, entreteniment, the bathroom that was chaotic."
Cons: "Punctuality"
Cons: "Newer aircraft"
Cons: "They took forever to serve drinks. Old aircraft. Really bad entertainment options of non existant"
Pros: "Plane, entertainment, seat."
Cons: "Broken luggage upon arrival!!!! No travelling tool given."
Cons: "We were three hours late leaving Bogota. First it was due to technical problems and then several other excuses."
Cons: "We had to wait about 15 minutes for the stroller to be delivered (thoroughly wet), and then another 20 minutes for the bags."
Pros: "Not good service"
Pros: "NOTHING"
Cons: "DELAYS. EXTREMELY POOR CUSTOMER SERVICE. FLIGHT CANCELLATION. AIRLINE NEGLIGENCE."
Pros: "Comfortable and spacious seats and a blanket!"
Cons: "It was sad to fly for 6 hours and have not even a personal TV in front of me, There was only one per section. Furthermore, there were no sockets, or usb ports!. In long flights they should have better entertainment options and also sockets between seats. Also, their vegan food options are poor."
Pros: "I liked the time of the flight, that's about all."
Cons: "Avianca is one of the most dreadful international airlines imaginable. I could fill a book with the problems I've experienced. I fly often on many different airlines. This one needs new management; someone who actually cares."
Cons: "On Feb 26th we had a flight leaving Bogota back to NYC, and at the gate, we found out our flight would not be operated by Avianca, but by a Spanish carrier called WAMOS. Wamos airlines does not offer in-flight entertainment. It offers an app that you can download on your mobile device prior the flight, even though there are no plugs inside the plane and no fully reclining seats. This change is being caused by an ongoing strike action by some of their own pilots and this has been regarded with absolute no consideration from Avianca to its costumers. At the airport we talked to 3 different customer services employees, all giving us different versions of the story and no clear answers. One employee told us that we MAY have a possibility of reimbursement and another one that we could stay in a hotel and catch another flight the next day (which was not an option for us) There was no advance warning about this change to me (not even during check-in) Found out later some passengers gotten an email informing about this change, but not all of them. Staff didn't know anything about this flight. The gate staff only informed passengers of the change, after I complained, and kept insisting that the airplanes were the same, when clearly it was not the same quality, in amenities and service on board. There were big delays and a mess with seat assignments. Many customers traveling together with separated seats and of course, delays in departure caused by the mess that Avianca caused. Just to be clear. what Avianca is doing is stealing the money that we paid for a specific flight, to voluntary change us to a much less inferior flight, with absolutely no consideration and no compensations."
Pros: "Entertainment was great, snack was good."
Cons: "The crew was absolutely horrible, both on ground and on board, they had no clue was customer service is, very unexpected from a big company like this..."
Pros: "she crew was attentive and the layover in BOG was seamless."
Pros: "Un vuelo maravilloso sobretodo por la calidez de su personal en tierra y a bordo! Viajamos con mi esposo y mi hijo y tuvimos el mejor servicio, sumado a la puntualidad en todos los itinerarios y los acuerdos y salas VIP en todos los aeropuertos."
Pros: "Arrived on time, smooth ride great landing"
Cons: "Nothing"
Pros: "It was hard to not laugh at the gate confusion, time confusion, and clear general incompetence of the thousands of airport staff."
Pros: "Nothing"
Cons: "Avianca went on strike over a dispute with their pilots. The company waited until a few hours prior to the trip to cancel the trip (which was paid for with 3 months in advance). This was a transatlantic flight so we were forced to buy a vastly expensive ticket in another airline (due to the last minute urgency) which was not direct. The flight was for my 80 year old mother. Avianca forced us to a ridiculous process to refund the monies and only did so after many disputes over the phone and 30 days later. Will never use this airline again."
Pros: "The crew inside the plane was polite and helpful. Airplane was confortable. Breakfast was ok, no entertainment which was good because all I wanted was to sleep."
Cons: "Check in was very slow, even for the ones that were able to check in online. The crew in charge to check in was late. If they tell you to be three hours before your flight, they should be at their desks before that."
Pros: "no problems on flt"
Cons: "everything was fine"
Pros: "The crew was wonderful and when I was given my special meal request (due to food allergies) they were able to accommodate me in so many more ways."
Cons: "The boarding for every flight with this airline has been late."
Pros: "Food, attendants, seats, everything was amazing..."
Cons: "Check in / drop off bagage. Waiting in line for one hour to drop off the bagage even though I did heck in online."
Pros: "Every thing"
Cons: "Nothing"
Pros: "Flight was on time"
Cons: "Aeromexico checked my bag and instead of un clicking the belt on my luggage to open it they cut it off. When I picked up my bag at baggage claim at my final destination they didn't close my luggage and my clothes were hanging out!! Ridiculous. Also th flight attendants were rude and unprofessional!!! The food on the plane made me gag, it smelled and looked disgusting."
Pros: "always a smooth flight with avianca. nice little in flight meal, decent in flight entertainment. Will fly with them again."
Pros: "Breakfast was alright. The flight was on time."
Cons: "The entertainment system in my seat did not work, the sound was broken. Boarding was disorganized with no apologies. The booking and check in said I was allowed 3 pieces of luggage, at the counter only permitted me two."
Pros: "Excellent service, good food, just in time. Chairs are very comfortable and entertainment is excellent"
Pros: "The flight attendants were great"
Pros: "The service was great on the front end"
Cons: "Baggage crew stole from luggage. Including a family heirloom that my deceased father had left for my sister. Im about ready to go to columbia or mexico and raise hell"
Pros: "On time"
Pros: "On time filght"
Cons: "The TV/entertainment module did not work."
Pros: "Flight crew was lovely, I was surprised to learn we received lunch on such a short flight, and make sure you get to the terminal early as the shuttle you to the plane. I would definitely fly Avianca again!"
Pros: "The aircraft are modern and well marinated and the flight and cabin crew are very attentive. There is meal service in all cabins!"
Pros: "NOTHING AT ALL, The only thing they did well was re-arrange my flight itinerary to my final destination in Caracas, Venezuela."
Cons: "2nd time flight delayed, which in this occasion result in losing my flight connection. Poor response and attention from the crew on what was going on No compensation on food for the delayed, now stuck in Bogota until I arrive +18 hrs later to my final destination"
Pros: "The crew was very polite and attentive. Enough overhead space. Online check-in is very quick, easy, and a huge time saver."
Cons: "Accurate updates when delays occur while on the plane are needed."
Pros: "The Crew is well trained."
Cons: "They damage my luggage."
Pros: "Flight went smooth, crew was attentive"
Cons: "The seat's headphone jack was broken and it was difficult to recline. My seat numbers were changed on one flight and to other in the second part... Not expected"
Pros: "Tried to have two of my children's flight changed to our flight but the Avianca flight person said they could not do the change in Cusco and instead to do it in Lima.. The flight left 45 min late to Lima and arrived 20 min late. We ran to the Avianca counter and they then told us we were too late to make the change after 10 min of talking. We all missed our flight to bogota as a result and they told us flippantly we would have to pay to fly the next morning because the next flight that night was full. They then tried to dismiss us with a phone number to call to get help. After I protested, the supervisor finally cane over and after explaining how many times we were not helped and given false info, she finally miraculously found seats on the next flight and put us on it, in the very back of the plane even though there were many seats throughout the plane available. It should NEVER have come to that. I am disgusted with Avianca's customer service."
Cons: "Poor customer service. Lied to in Cusco about not being able to change the flight. Lied to in Lima about not being able to change the flight. Lied to in Lima about there being no seats on the next flight. Not helped and instead just given a phone number. To make matters worse, I also felt like we were racially discrimated against. We are African American and were treated poorly compared to the two Peruvian men who missed their flight as well. Avianca has a problem if this is its policy."
Pros: "The service"
Pros: "THE SERVICE WAS VERY GOOD"
Pros: "Flight attendants were very polite and always smiling Food was great Loved the sleeping kit (with hand lotion, toothbrush, etc.)"
Cons: "The seats were not very comfortable. It would be great to have a foot rest for short people like me."
Pros: "from the counter to the pilot...."
Pros: "Super friendly crew they were not mask Nazis it was nice"
Cons: "Super friendly crew they were not mask Nazis it was nice"
Cons: "Reservation said hot food, no food was offered except for crackers and nuts, flight had no real options for drink except if you are a coffee drinker or coke drinker"
Cons: "The cookies and snacks are terrible. A single sandwich would have been better and not cost that much more t For the airline"
Pros: "Hospitality"
Cons: "Nos trataron con mucha seguridad de higiene y nos sentimos muy seguras de viajar con ustedes muchas gracias"
Pros: "COVID safety measures"
Cons: "There was no in-flight entertainment via Gogo app / Delta Studio."
Pros: "Crew is amazing!"
Cons: "The Plane!"
Pros: "Being on time with everything."
Cons: "Nothing"
Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."
Cons: "We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!"
Pros: "Good entertainment options"
Cons: "Overall okay crew, but some very rude members"
Pros: "Great crew"
Pros: "It was super"
Pros: "The crew is nice"
Cons: "Boarding was horrible."
Pros: "The crew was amazing and seats were comfortable"
Cons: "Nothing"
Pros: "The flight was on time!"
Pros: "Nobody was amazing. First Class Crew didn’t really care and there were only 6 of us up there."
Cons: "I was offered one during. They didn’t have spicy Bloody Mary mix. Tired to pass off a drink with plain tomato juice which was horrible. When my wife sent it back they didn’t offer her anything else."
Cons: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Pros: "There was plenty of space under the seat in front of me for my personal items."
Cons: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."
Pros: "The crew was extremely rude. They did not come to collect trash and so all passengers were left holding their coffee/ tea: beverages during bumpy landing."
Cons: "Attendants were rude. I didnt understand why. Also, I purchased a window seat but there was no window in my row. I spent the majority of the flight feeling ill."
Pros: "Nothings"
Cons: "Everything"
Pros: "Yes, everything was comfortable and the individual screens with current movies kept the kids occupied with minimal interruptions!"
Cons: "Honestly, while it would always be nice to have a little more leg room. I would like to fly a little more conveniently though as the back of the legs near the knees always gets pressure and cause swelling. Some form of foot rest with a stand might alleviate some of the pressure and ankle swelling."
Cons: "Plane too small to have any on board entertainment"
Cons: "No issues at all"
Cons: "Crew at the gate made us return to get our immigration forms without our boarding passes. This forced us to miss the connecting flight to detroit and delay our arrival by 7 hours. Awful experience."
Pros: "It's a nice and short flight so can't ask for too much. Quick to board and deplane"
Cons: "The flight was delayed by close to an hour. Being a late flight it made for an overly long travel day."
Pros: "Crew was nice and tried to help us as there was no food on board for our dietary restrictions."
Cons: "The folks at the desk arrived late to address issues. It was crowded and disorganized. When i addressed an issue at the check in regarding not seating me with my children including a 7 year old). the response is. Well you bought a cheap flight so tough luck. The plane was dirty and frankly not very"
Pros: "Nothing"
Cons: "Letting me board the plane even through boarding had started and I wasn’t first because of my disability"
Pros: "Yes"
Cons: "Was a little bit hot"
Pros: "Cincinnati airport was clean and efficient"
Cons: "MCO airport gate was a mess and did not have easy access to charge phones."
Pros: "It was water or water no soft drinks"
Cons: "Only water"
Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."
Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."
Pros: "I had never traveled with Delta until my trip to Mexico. I was most impressed with the great service I received on my way to Mexico: from Atlanta to Guadalajara, Guadalajara to CDMX, and, at the end of my stay, from CDMX to Atlanta. I cannot say the same about the experience within Continental USA."
Cons: "I perceived a negative difference in all aspects during my flight going to Mexico, from Philadelphia to Atlanta, and coming back, from Atlanta to Philadelphia."
Cons: "Having to wait a long time standing in line before boarding the plane."
Pros: "Everything's good but the company need to improve the menu for vegetarians people"
Cons: "The vegetarian menu was very bad. I really didn't like it and was the same option to L.A. and when I came back tp Australia."
Pros: "Nothing"
Cons: "It is the first time that I travel by this airline and I have a bad experience. The flight was delayed by 2 hours and before arriving at Los Angeles airport they informed us that they had not been provided with the migration forms."
Cons: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."
Pros: "Nothing really."
Cons: "Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems."
Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"
Pros: "Good movies and some snacks."
Cons: "They told me last minute I needed to go to another gate for a passport check and a new ticket. They shouldn't have waited until the very last minute."
Pros: "Plane was far too tight. Very uncomfortable for taller individuals."
Pros: "We were delayed one hour in Mexico city but when we were in flight the crew definetly made up for it. The crew served us a great meal with drinks of choice as quick as possible followed by a hot cup of coffee cookies and kept coming around to check if we needed any thing els. Way to turn things around Delta."
Pros: "Please offer headphones to people who do not regularly take them in flights."
Pros: "Wi-Fi, food and you could watch movies."
Cons: "Unfriendly flight attendant besides one flight attendant who was very sweet and kind. Very uncomfortable seats too"
Pros: "I really enjoyed the movie selection on my personal entertainment screen. The movies were New releases and there was a good selection. Staff was also very friendly and attentive."
Cons: "The cookies on the return flight with Delta were nice, but the mini meal on the flight down with Aeromexico was even better!"
Pros: "The Flight Personnel was extremely helpful and kind."
Cons: "N/A"
Pros: "That they got me to where I was going"
Cons: "The fact that Aeromexico/Delta and their predatory pricing charged us 28USD for a checked bag in an INTERNATIONAL flight, in clear defiance of Mexico's Law of Civil Aviation new reform. Also, shame on you Kayak for not bringing this up to our attention when buying our tickets."
Pros: "Great experiencing getting on and off the plane"
Cons: "Nothing"
Pros: "The service of only one employee that booked another flight for me instead and actually helped me I didn't even take the flight to atlanta"
Cons: "The hole return experience was terrible the supervisor i tried explaining the situation to just walked of while I was talking to him i would like a refund for the last flight I didn't take."

Worst experience ever. My carry on was checked in and I had to carry all my electronics (laptop, etc) as if I was lost. No food. No proper AC. It was clearly stated that I have a carry on that I could bring with me and I wasn't allowed a carry on upon boarding. I flew many airlines (International and domestic airlines) and this by far is the worst experience I've had.

Pros: "The seats and plane condition were fine, however the crew was swearing and unprofessional."
Cons: "No snacks available."
Pros: "The seat was comfortable for a change must be a different plane"
Pros: "Finally got me home"
Cons: "Delayed, no updates,"
Cons: "It was hot on the plane and the gate situation was a disaster. So chaotic and stressful. So crowded. Asking people to take later flights. Sucked."
Pros: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Cons: "My 1 hour layover turned into a four hours past 2am arrival."
Pros: "Not much"
Cons: "Why no service in first class??? Cost cutting measure?"
Pros: "Fast transportation"
Cons: "It could be better if the pandemic was over, I think everything could be better."
Cons: "Connection"
Cons: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"
Pros: "Good crew, appeared to work we’ll together."
Cons: "Could not figure out how to plug in ac for charging devices. Should have some educational label somewhere on that."
Cons: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"
Cons: "Please let passengers check in earlier like everyone else. After our 8 hour flight, we got 2 middle seats as the plane was booked and we could not check in 24 hrs earlier. Had to run to get our boarding passes also."
Pros: "Comfortable seats and functional entertainment"
Cons: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."
Pros: "Crew was nice. Plane was clean."
Pros: "The atención"
Pros: "Good flight"
Cons: "Nothing. Process was smooth"
Cons: "Seats could have been better and inflight entertainement missing"
Pros: "Nothing"
Cons: "The service from the check in desk to the stewardess"
Pros: "The seats were very comfortable and the staff was friendly"
Cons: "The flight was delayed in arrival to Chicago, so we were delayed in departure."
Cons: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"
Pros: "Crew"
Cons: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"
Pros: "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
Cons: "excessive wait and shuttling."
Pros: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Cons: "not much selection for in-flight food and nothing for entertainment. Rosario"
Pros: "Nice flight"
Pros: "Good job of the tripulation"
Cons: "Audio of Entertainment, maybe was the headphones, but was not good"
Cons: "Jetblue Have a miserable attitude to their customer"
Pros: "Nothing"
Cons: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"
Pros: "Nothing"
Cons: "Flight delayed multiple times and then again upon landing at destination."
Cons: "Boarded the flight before the pilot had been brought over to JFK from LGA, we sat on the jetway waiting for him to arrive for 45 minutes without the air on."
Pros: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Cons: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."
Cons: "American flight attendant service"
Pros: "Food"
Cons: "Delayed flight and missed connection flight to KC"
Pros: "I liked that we were given cookies with our drinks that was a nice touch. I also enjoyed that it was a very quick flight from Dallas to Cincinnati. Shout out to the crew members, they work really hard to help us feel comfortable."
Cons: "The sound of the turbo engine in the beginning made my head feel really dizzy, but the buzzing went away after a while. Other than that, I think that the tiny planes should still have some sort of entertainment, even if it's just a single movie playing for all to watch."
Cons: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Pros: "The flight was quick once we took off!"
Cons: "I did not enjoy the long wait for the flight. It was delayed about 3 times, which put us back about 2 hours. T"
Pros: "Quick flight"
Cons: "seating too small."
Pros: "excellent from ticketing to depaning"
Pros: "This was a great flight! I love the brand new plane, very comfortable even in coach. Entertainment system was well-done with good selection of movies. I didn't need my own device to be entertained on the long flight."
Pros: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Cons: "Nothing in particular"
Cons: "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."
Pros: "The friendly flight attendant."
Cons: "The flight was late boarding and leaving Dallas but we arrived on time. And the plane is very narrow. Two ladies with hips sitting next to each other can be uncomfortable."
Pros: "Boarding, crew"
Cons: "entertainment, 1st luggage payment"
Pros: "On time, clean plane"
Cons: "A biscuit for snak"
Pros: "Entertainment"
Cons: "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."
Cons: "The flight out of Dallas was delayed. We hustled to our last gate and the person was incredibly rude about last call a d is just arriving to the gate..."
Pros: "The gentleman at the departure desk was first rate. Polite and accommodating he was just what you would expect from an airline. Especially American Airlines. The crew was the same and I was happy to have decided to use AA."
Cons: "The departure was delayed approximately an hour."
Cons: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"
Cons: "They charged me for my baggaged. Said it wasnt included with the ticket"
Pros: "Nothing"
Cons: "Trip was delayed by 3 hours, terrible service, many annoying checks and customs. Uncomfortable seats, on flight bad service and late flight times."
Pros: "Quiet flight in fairly empty flight"
Cons: "food choices, no blanket"
Pros: "Timming Was ok"
Cons: "No Food, old tv, poor confort seat"
Pros: "Food was great"
Cons: "Smoothly flight"
Pros: "Good Flight"
Cons: "I was satisfied with all service"
Pros: ". The staff was and movies waa the only good part of the flight."
Cons: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"
Pros: "Pleasant Flight attendants and good pilot."
Cons: "No free drinks at all! Cheap airline"
Pros: "Service, Ecofriendly, Kind Staff"
Cons: "Nothing"
Pros: "The crew were friendly."
Cons: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."
Pros: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Cons: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."
Cons: "Air Canada Check In staff were extremely rude and unhelpful. My flight was at 7pm and I arrived at 6:10pm because I got stuck in traffic. I had already checked in online, all I needed was to get my baggage tags and drop my bag off. Instead of telling me where to print out my tag, they made me stand in line to talk to the check in staff at the counter. By the time I got to the counter, it was 7:40 and there was zero chance of my bag being checked in for this flight with the staff showing me attitude. When I told him that all I was here before the drop-off time and all I wanted were tags and that his other staff just told me to line up without helping, he just said "you can buy another ticket for the next flight or leave your bag here and pick it up when you return from your trip." Honestly, the worst customer experience I have ever had!"
Pros: "The comfort in side the plane and quiet drive"
Cons: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."
Pros: "Smooth flight."
Cons: "An hour late leaving due to lack of gate staff. Employee called for help but was slow coming to help. Father with a little child insisted that he needed to reclining his seat so very cramped. (He had an empty seat beside him)"
Pros: "Coming home"
Cons: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"
Pros: "Seats."
Cons: "No entreteiment. No food. One of the crew was indiferent and rude."
Pros: "Finally getting off the plane."
Pros: "Non eventful flight"
Cons: "We departed late"
Cons: "Our flight was delayed from Cleveland and so was the plane going to London . We made it to the gate 15 minutes before boarding was complete . When we get to the gate they told us our seat is gone , someone else got it and we are booked to tomorrows flight and put in a hotel. Me and other 10 people was kicked off because they over soled the flight . Very frustrating and disappointing !!!!!!! Luckily the lady at costumer service was really helpful and put me and an other girl on a flight to Dublin the same night."
Pros: "Efficiency"
Cons: "No room. Cramped, impossible to sleep on an overseas flight"
Pros: "Friendly punctual"
Cons: "Seats are way too close! No leg room!"
Cons: "Every flight was late. If we didn't have long layovers between flights we would have had problems"
Cons: "Your worst nightmare. Lost my luggage and 24 hours can't even tell me where it is. Complete incompetence."
Pros: "Thanks for keeping us posted on the updates"
Pros: "the service was great"
Cons: "the movies were old"
Pros: "The most outstanding part of the trip was the Check-In Agent. My original flight was cancelled and the very lovely lady at Check-In was so nice, very professional and just gr at to work with. On the whole AC is just, well, better than average and a great outlook on the people perspective."
Pros: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Cons: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."
Cons: "Kiosk option wasn't supporting the baggage check policy, resulting in passenger were unable to print baggage tag and had to wait in long line over 1.5 hrs to check bag with staff. They also understated. It took me over 2 hrs to get throug check in process, not counting 45mins + through security check and custom. I had asked staff to expedite the process. C my flight was boarding. Staff could care or less and walked away. I had to run to my gate and almost miss my flight. Also, I was told that 1st checked bag was complimentary as this is a express aircraft. Staff wouldn't honor that. Come to find out as I entered the aircraft that they made many passengers do the complimentary gate check anyway. Rude and unaccompdating staff."
Cons: "Crew service"
Pros: "There was enough room to stretch out a little."
Cons: "That there was a secondary charge for everything."
Cons: "The flight attendant looked like she was drunk. The flight was overbooked and the boarding agent asked people to stay for a later flight. There was also a Air Canada crew member who looked like he was on standby for our flight, his last name was Campbell. Once we boarded the plane we noticed that the crew member had been given a seat on the plane, where a mother with three children that was also on standby had to stay for a later flight. Not sure how 1) you overbook a flight, and much less 2) give a seat to a crew member over a customer."
Pros: "Small plane but very comfortable. This flight as well as the other 3 we were on were on time with a professional staff. 5 Stars for this Air Canada!"
Pros: "The boarding process was quick and the crew was friendly and professional"
Cons: "The only problem I had on the flight occurred in Cincinnati when my wife got lectured that her bag weighed to much for plane side check-in. The baggage handlers at CVG were rather rude."
Pros: "The crew was nice and the flight landed on schedule."
Pros: "Comfort and Entertainment were great. They were punctual as well."
Cons: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."
Pros: "The flight attendant."
Cons: "Toronto Terminal F is kind of how I envision a third-world country. At least at the higher-number gates, it's very dreary, with an occasional flying insect and signs hanging from the ceiling. Worse is the lack of air conditioning and the sporadic wi-fi service. Worst of all was the almost two-hour delay and changing our departure gate at least five times. Two fellow passengers (one a native of Toronto) said it was always like that. The trip from Toronto to London and back was fine, but I'll try very hard to avoid Air Canada and its Terminal F."
Pros: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"
Pros: "Very polite crew"
Pros: "good entertainment choices"
Cons: "I was on a transatlantic flight overnight, and in coach. Not enough room to get comfortable."
Cons: "Once again over an hour late due to maintenance issues. Air Canada uses a subcontractor airline for their Cincinnati flights that has a horrible track record. AVOID!"
Cons: "No cookie."
Pros: "eventually getting home and the woman next to me with whom I was able to discuss our shared misery."
Cons: "Worst experience. My connecting flight I had originally booked was cancelled, leaving. me with a six hour layover. I had no desire to shop duty free and was tired from my previous flight so I went to the gate which my flight would eventually leave from. While standing, since seating was extremely limited, and sitting at this gate I observed that every flight was either delayed or cancelled. Employees milled about with their backs to passengers with little regard to those inconvenienced, they seemed to be completely clueless when asked simple questions. The Pearson Airport was the most disorganized and inconvenient airport I have ever had the misfortune to experience. The toilet on this flight was broken and we were only informed right before boarding, making the decision to go while I could I missed them saying they were going to take our carry on bags away from us to stow below. I had medicine and camera lenses and other items I was wary of leaving my possession and had to sit on the tarmac a few minutes to re-situate my personal items. I have no intentions of flying through Pearson ever again."
Pros: "Nothing, I was rebooked for next day but was routed with connection through Chicago"
Cons: "Flight was cancelled due to lack of crew and I was rebooked with a connection through Chigago. while Air Canada provided a room and food vouchers it took 2 hours to get bag and caused significant disruption to my plans. Very displeased."
Pros: "An Air Canada rep over the phone"
Cons: "Gate agent, zero entertainment (and no warning that we should download an app inside airport), poor food, flight attendant wouldn't bring coffee to us (made us go to the back)"
Pros: "Worst"
Pros: "Some crew members were awesome. Attentive, cheerful, genuinely concerned about your comfort and very nice."
Cons: "Some crew members were rushing, crashed the carts into your foot or hand, spilled drinks etc. Also the entertainment console has buttons on the armrest which were accidentally pressed by my arm all the time. From lights to volume and menu."
Pros: "Comfortable"
Cons: "We had huge trouble at front desk since now Canada asks Mexican citizens for visa and while booking the flight there was no mention to this! We almost didn't make it to the flight, only because we have double citizenship and we could board with our other passport. Front desk made us a lot of trouble in accepting the other passports because the name is not the same in both documents (one married last name other one with single last name) Strongly suggest adding a pop up when there are specific visa requirements."
Pros: "The flight being only an hour and a half."
Cons: "No entertainment, no coffee, and the flight attendant looked like she was over it."
Pros: "Good entertainment, pillows and blankets, friendly staff."
Cons: "Very long transfer lines to get to my flight to Philadelphia because in a different country. Food was distributed first to pre-paid passengers, hinting that there might not be enough for all passengers to buy."
Pros: "Boarding process was fast & efficient."
Cons: "Crew was strangely inflexible about rules that I had not encountered before- being only in ticketed seat until at altitude (the flight was very empty), only specific headphones during takeoff & ascent, no headphones or electronic devices at all during final descent and landing."
Cons: "When the flight was overbooked I did not get my flight because I checked in in person and not online. That is bullshit. They were nice to figure out the best alternative but I still lost hours to figure it out, leave and come back."
Cons: "We also had a delay and all of my luggage was left in the rain for an extended amount of time where my suits were actually drenched and soaking wet inside of my suitcases."

On time departure and early arrival. Luggage retrieval was quick on arrival in Newark.

Pros: "Entertainment is great and the crew is always super friendly"
Pros: "Movie choice"
Cons: "Man flight was rude for me reason"
Pros: "Nothing"
Cons: "Food. Comfort"
Cons: "Newer movies on the plane"
Cons: "Seats are extremely limited in space. I know it’s not only United but I’m an average sized guy and a 4 hour flight is a challenge."
Pros: "United was great."
Cons: "DCA is a total disaster. Avoid the airport at all costs. The metro is shut down and everyone is competing for very expensive cabs and ride share. Terrible. Worth it to go to Dulles."
Pros: "Seat uncomfortable and not even a tv"
Cons: "The entertainment"
Pros: "Overall uneventful flight"
Cons: "My seat's audio jack didn't work"
Pros: "Great service loved how the kayak app updates gate changes. Awesome feature"
Cons: "Airline delayed a bit. Nothing wrong from kayak."
Pros: "Plenty of room, great cabin service"
Cons: "Plane was way late, several gate changes had me chasing my tail in Chicago...and that is not a friendly airport for incoming international flights on a good day."
Pros: "The best thing about my flight was that it was really empty so I was able to change to a better seat. Everything was quick and easy."
Pros: "Almost on time."
Cons: "Should have 1 free check in luggage to Mexico."
Pros: "Attentiveness"
Cons: "Food and boarding"
Pros: "Flight attendants"
Cons: "United app would not work both ways. Have to pay for wifi."
Pros: "flight left on time"
Pros: "I'm very upset that an earthquake in our destination wasn't enough to cancel! Thank goodness I didn't end up going Friday because they had another earthquake Saturday!"
Cons: "The fact that the airline wouldn't refund my money despite a natural disaster in the area we were flying to!"
Cons: "Crew ignored me, did not offer me refreshments, did not respond to my greetings"
Pros: "Seat 7 A on this type of aircraft - and United's configuration - had the most leg room and space, esp. when the seat next to you is empty. The flight crew was friendly and great!"
Cons: "Boarding gates/ area in Denver airport for these small aircraft was almost as bad as a bus station! Crowded and most cramped/ uncomfortable. Denver United staff at customer service center was most unhelpful, unsympathetic and dismissive about the fact that in spite of a flight delay that completely their fault (no weather delay), which made me miss the memorial service for my friend's daughter - my main purpose for visiting Cincinnati - they refused to even give me a patient hearing much less consider my request to try and put me on a different flight!"
Cons: "The plane was so old that it just seemed like it should be retired. My flight was also delayed 45 minutes. They made passengers get off the plane because of a weight restriction it was absurd that my luggage took 40 minutes to come off the plane"
Pros: "Flight landed forty minutes early."
Cons: "Someone (not TSA) broke into my suitcase, went through the contents and stole a necklace I purchased on vacation. It must have been done by United Airlines ground crew, most likely at SFO. The zipper of the suitcase was partially undone as the suitcase came off the carousel and a hairbrush fell out. However, it wasn't until I got home that it was obvious someone had rifled through my suitcase. Everything was a mess. I'm very disappointed and will hesitate to fly United in the future."
Pros: "We got on time to destination"
Cons: "In flight entertainment was paid! And we had to wait 30 minutes before getting out of the plane"
Pros: "The crew was amazing. I was traveling alone with an infant and since the flight wasn't full, the ticketing agent moved seats around and gave me an entire row! It was so nice to have the extra space with all my things and to get up freely when needing to change my sons diaper. There was also a changing table in the bathroom which was much needed."
Cons: "I don't like this trip at all, when my mom arrive to make her check on they charge her 25 dolares for her firs baggage, when it was always free, it is not about he money it is about they didn't tell when you buy the ticket and she is 70 years old, she just have with her the necessary thats why I pay for her trip"
Pros: "Nothing!"
Cons: "I was traveled no with my wife and my son to Des Moines andI documented our 3 bags in Mexico City and "the first surprise" was that they charged in Mexico n I he front desk about $27 USD per bag...it seemed that the bags were also passengers and " needed to pay"... The big other surprise was when we got to Des Moines and realized all the bags were opened!...my wife's jewelry was stolen!!!! UNITED AIRLINES SUCK!!!!!"
Cons: "Upgraded to first class the trip to was great the return was terrible even the first class seating was old and uncomfortable then my bag was not at my final location (direct flight) was told it wouldn't scan!? Same bag used numerous times then I was told I'd have it the next day by noon call at 2 pm and it says it's on its way them receive a call at 430 pm saying he just left the airport wtf?! Just over all very bad service and didn't get a damn thing for my troubles."
Pros: "Nothing"
Cons: "No food, just some pretzel, no entertainment for free, no space fir the carry on, the flight attendants were absents,e flight was delayed, they were no organized embarking the plane. United everyday is getting worst. I am gonna try not to fly with them anymore."
Cons: "I am furious with Kayak. I bought online 1105 am flight and it switched me without permission. When I arrived at airport and realized what happened I had no choice but to pay 150 USD to return it to my original purchase. Kayak owes me 150 USD. Thank You"
Pros: "The terminal was well supplied. I was worried because the line for security was so long, but it was automated and fully staffed - it was so seamless!"
Pros: "Just great"
Pros: "Nothing"
Cons: "Uncomfortable seats. Crew did not stop talking on the speakers"
Cons: "I took forever to have my suitcase coming from the carrousel, almost missed my flight Denver."
Pros: "Very friendly staff! Hello's and goodbye's and asked if anyone needed anything several times"
Pros: "The airplane stuff was real charming, tho the fly got delayed it wasn't united' fault it was a mechanicall problem and they solve the problem real well and eve get us a hotel"
Pros: "Plane arrived earlier than expected to destination."
Pros: "The free entertainment"
Cons: "Seats"
Pros: "Flight crew were very nice"
Pros: "The service"
Cons: "The fact that a 3.5 hour flight to MEXICO didn't have tequila or mexican beers. c'mon. Really? The food choices were just a joke."
Cons: "."
Pros: "The flight attendant was excellent. Much better than most of your other ones."
Cons: "They lost my bag.. I checked two bags and one bag did not make it on my flight. Very frustrated."
Pros: "Nothing"
Cons: "Multiple delays and gate changes; chaotic boarding; shabby plane condition (bathroom looked held together with duct tape)."
Cons: "Apart from the bad weather, the flight from Houston to Mexico was delayed because we were waiting for two flight attendants that were coming from another flight. The airline needs to have enough crew."
Cons: "Boarding went quickly but then waited almost 35 minutes on the plane to take off. Once the plane landed there was again a wait to pull into the gate. Spent more time waiting on the plane than the flight itself."
Pros: "The flight was good overall although I wish on a 5 hour plus flight there was more food for free."
Cons: "A very expensive item was stolen from my suitcase. Very unsettling. And a claim takes up to 8-10 weeks to process and no guarantee that it wil be honored."
Pros: "Boarding on time"
Pros: "Everything ‼️"
Pros: "I was happy to have leg room on this flight. My first one was way too cramp"
Pros: "Safe, On time Flight attendant was brilliant"
Cons: "None"
COVID-19 information

Safety measures for airlines flying from Mexico City to Cincinnati

Airlines flying from Mexico City to Cincinnati have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Mexico City to Cincinnati

Mandatory masks

Masks required on board, masks provided on flights from Mexico City to Cincinnati

Social distancing seating

Middle seats unavailable to book on flights from Mexico City to Cincinnati

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Mexico City to Cincinnati

Flexible cancellations

Waiving of change fees. Search flexible flights from Mexico City to Cincinnati

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Mexico City - Cincinnati Flights

Departure:

Mexico City (MEX)Mexico

Destination:

Cincinnati (CVG)United States

Return flight deals:

Cincinnati - Mexico City

Cabin classes:

$584

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